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Rockley Park Holiday Park

5.0 of 5 Hamworthy, Poole BH15 4LZ, England
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Rockley Park Holiday Park
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Rockley Park Holiday Park
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595 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Warrington, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 14, 2014

Overall a nice stay but the efficiency and promises of the girl on the front desk were poor. Our fire fell off the wall whilst it was in use hitting the laptop we'd taken and breaking the screen. I went to reception to report the fault and was assured that the fire would be repaired by the time we got... More 

Was this review helpful? Yes 3
Rockley P, Guest Relations Manager at Rockley Park Holiday Park, responded to this review

Thank you for taking the time to leave your feedback following your recent stay with us; I’m so sorry to read of the fault with the fire and the subsequent damage to your laptop. This had not previously been brought to my attention so I have not been able to look into this to establish what caused the fire to... More 

Hampshire
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 5, 2014

We booked a Superior caravan last-minute for the first weekend in November - booked on Saturday morning for arrival that afternoon and paid £98 for two nights, which I think is good value. On arrival at 2pm, we thought we'd see if the caravan was ready, despite being told it would be a 4pm check-in, and it was, so we... More 

Was this review helpful? Yes
Rockley P, Guest Relations Manager at Rockley Park Holiday Park, responded to this review

Thank you for your review following your stay with us last weekend, I’m so pleased to see that you found the break to be so enjoyable and such good value for money. It does sound as though you may have had an upgrade on the accommodation as the Superior would not guarantee bedroom heaters; I’m sure the radiators were a... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 4, 2014

We stayed Halloween weekend and although it was the last weekend before the park closed everything was still brilliant we stayed before in May half term. More so that my son & daughter got to have there photos done with all of the seaside squad at once. The entertainment team were as excellent as they were in May. Every employee... More 

Was this review helpful? Yes 3
Rockley P, Guest Relations Manager at Rockley Park Holiday Park, responded to this review

Thank you so much, what a lovely review – I have shared this with the team across the Park as I know they will be as pleased as I am to read this! It’s also fantastic to see that you have already booked to come back to us again next year; if you have any preference re location then please... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 3, 2014

We arrived early, with a view to having a look around and relaxing after the drive and day. Popped into the reception, the girls there were fantastic. Nothing too much bother. Asked if any upgrades were available, and was sorted within minutes, paid, and keys sorted within half an hour. Lovely 3bedroom caravan, plenty of space for just £15 extra.... More 

Was this review helpful? Yes
Rockley P, Guest Relations Manager at Rockley Park Holiday Park, responded to this review

Thank you for taking the time to leave some feedback regarding Rockley Park, which I’m sure will be very helpful to others using TripAdvisor to weigh up holiday options; I’m so pleased to see that you found the accommodation to be to such a high standard, and the location of the Park to be so ideal. We are very lucky... More 

Wigan
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 2, 2014

Its a long drive for us but worth every mile, this place is so clean, the staff are so pleasant, accomodation was just what we wanted ( thanks again to Sue Holland ), dont hesitate about booking to stay here just do it. We were lucky again to have wonderful weather in September, great facilities on the park and lots... More 

Was this review helpful? Yes 2
Rockley P, Manager at Rockley Park Holiday Park, responded to this review

Thank you so much for your kind words; we really do appreciate it – and it means a lot to know that we have helped to make your holiday time so enjoyable and relaxing. On a personal note it is my absolute pleasure to help you; I’m so sorry to see that he’s been poorly since you got back but... More 

Oxfordshire
Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 2, 2014

We stayed for a long weekend at the park, very pleased with the facilities, cleanliness and welcome from the staff. We had a standard caravan, it had everything you needed. The shared areas all immaculate and well looked after. Only disappointment was that some of the activities were only operating at short restricted hours so my daughter missed the opportunity... More 

Was this review helpful? Yes 1
Rockley P, Guest Relations Manager at Rockley Park Holiday Park, responded to this review

Thank you for your review following your recent holiday with us at Rockley Park, it’s wonderful to see that you had such an enjoyable time here. We are always eager to get feedback on all aspects of our guests’ experiences with us, so thank you for sharing your thoughts re the sports and leisure opening times, and the late check-in... More 

Tyne & Wear
Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 1, 2014

This was our first visit to a caravan park and I was impressed by the quality and cleanliness of our caravan. All the staff are very friendly and helpful. We were in Pine ridge which is a short walk to the main activity areas but there is a good flat footpath with some street lighting. We did ask for more... More 

Was this review helpful? Yes
Rockley P, Guest Relations Manager at Rockley Park Holiday Park, responded to this review

Thank you for taking the time to leave some feedback regarding Rockley Park; I’m so pleased to see that your recent holiday with us was very enjoyable, and that you would be happy to recommend us to others. Re the mattress protectors, here at Rockley Park we are actually looking into providing mattress covers as standard in all of our... More 

Buckinghamshire, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 28, 2014

Just returned from a 3 night break at Rockley Park. We stayed in a Prestige Caravan. The positives are the staff were all very friendly and helpful. Lots to do if you want activities, the pool and park are free but I think most other things you have to pay for. Nice to be able to walk to the beach.... More 

Was this review helpful? Yes 1
Rockley P, Guest Relations Manager at Rockley Park Holiday Park, responded to this review

Thank you for taking the time to leave a review following your recent visit to Rockley Park; I was pleased to see that there were plenty of positives in your experience, but sorry to see that we did not achieve this high standard consistently in all areas. I’m so sorry to see that you found the cleanliness of the holiday... More 

Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 27, 2014

First time in a caravan park, loved it!! stayed in the prestige plus and the caravan was sparkling clean, the week before mid term it was quiet enough (about 30 kids on the dance floor) things were slowing down restaurant hours, beach cafe etc but for 2 year old a swim and walk a day and the disco was enough!... More 

Was this review helpful? Yes
Rockley P, Guest Relations Manager at Rockley Park Holiday Park, responded to this review

Thank you for your review following your recent stay with us at Rockley Park; it’s great to see that your first caravan holiday was such a success! I hope we may be seeing you again in the future; I’m sure there will be plenty to keep the children occupied as they get a little older and start exploring different activities... More 

Kent
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 24, 2014 via mobile

Just returned from a 4 night break, booked a 2 bedroom platinum caravan, but was upgraded to a 3 bedroom, which was really appreciated. Well maintained, clean holiday park with friendly and helpful staff. Booked a few treatments at the spa with Alison and Kate, who were very friendly and I would definitely recommend the hot stone massage. Could not... More 

Was this review helpful? Yes 2
Rockley P, Guest Relations Manager at Rockley Park Holiday Park, responded to this review

Thank you for taking the time to leave some feedback about your recent holiday; it really is lovely to see that you enjoyed your holiday break so much. The Spa treatments really are such a treat; thank you for your kind feedback re Alison and Kate – I have made sure this is passed to their Manager to let them... More 

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Additional Information about Rockley Park Holiday Park

Address: Hamworthy, Poole BH15 4LZ, England
Phone Number:
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $
Hotel Class:5 star — Rockley Park Holiday Park 5*
Number of rooms: 1250
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Also Known As:
Rockley Park Holiday Park Hotel Poole
Rockley Park Holiday Park Poole, Dorset

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