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Hotel du Vin Poole

4.0 of 5 Thames Street | The Quay, Poole BH15 1JN, England
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Certificate of Excellence 2014
Hotel du Vin Poole
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Hotel du Vin Poole
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490 reviews from our community

Traveler rating
    274
    143
    52
    17
    4
See reviews for
39
319
8
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
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  • Mar-May only
    (91)
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Poole, United Kingdom
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nothing to really fault a good meal brilliant service restaurant manager answered all are questions and looked after us brilliantly. Personally not happy with my main Duck shepards pie I feel it was missing a big flavour to complement the duck maybe a richer graver but that my opinion. Other then that it was a lovely dinner with a perfect... More

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Staffordshire
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was a treat for my husbands 65th birthday. We had an upgrade which was a total surprise. It was to a fantastic room. Don prerignon- with two roll top baths side by side and champagne bucket in between! Everything was very special and we will not forget the friendliness and care staff took to make it that way. We... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was my second trip to the Hotel du Vin in poole, I love the rooms and the service is always excellent, good value rates also! We enjoyed breakfast and room service is really quick. We will be back.

Review collected in partnership with this hotel

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Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Kazrice, Thank you for your fantastic review. The team is working really hard to make sure our guests receive good service and want to come back. Please feel free to contact me directly 01202 785570 to make your next booking with us. Best regards Christian HdV Poole More

london
1 review
5 of 5 stars Reviewed 4 days ago NEW

Lovely hotel with welcoming staff and great location near the Quay.. Nice bar and restaurant. Rooms well furnished and large though too many mini bar temptations for many! Lots of stairs may be difficult for some.

Review collected in partnership with this hotel

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Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear keithHip, thank you for your time writing your great review. We are pleased that you enjoyed our hotel and with an age over 250 years, narrow stair cases and hidden corners just add to the charm. Best regards Christian HdV Poole More

England
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a lovely weekend. The hotel is beautiful and the rooms are so comfortable. The wine tasting was fantastic, I learnt so much and It was great team building. We really enjoyed our meal and the breakfast was so yummy too. The staff are so friendly and will do anything for you.

Review collected in partnership with this hotel

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Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear EnglandGeordie, Thank you for your great comments. Anita and Chad, our resident Sommeliers, have a vast knowledge of wines of the world and are always delighted to share their knowledge and are always on hand during dinner to give your guests the best possible wine and food pairing. I will cascade your review to all team members. Many thanks... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Quality hotel in a great location. Hotel Du Vin set a standard for luxury and never fail to impress. The room and interior are all to a very high standard including super comfy bed and rain water shower. What really makes the difference for me is the attentiveness of the staff, general helpfulness and all the little touches.... such as... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Miillss, Thank you for your fantastic review. We are always pleased to hear when guests enjoy our hotel, staff and facilities. Our cookies at reception are very well received, so much so that chef has to do overtime. I have passed on your kind comments to the rest of the team. Kind regards Christian HdV Poole More

Norwich, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We arrived lunchtime the Saturday and straight away we felt at home,the rooms,food and drinks were top draw,nothing was to much trouble ,many thanks to Graham and all the staff x hope to see you soon The Leeder's.

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Leeder family, Many thanks for your great review and feedback. I have passed your comments on to the team and I a sure Graham and his Bistro team will be delighted. Kind regards Christian HdV Poole More

1 review
5 of 5 stars Reviewed 1 week ago

I booked an afternoon tea for my mother's 85th Birthday at the end of last month and I must say how delightful the hotel is. The ambience and deocr really lends itself to really relaxed and cosy atmosphere. We originally were seated outside for our afternoon tea and as it was a bit cold we asked to move inside, this... More

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear S B, thank you for your time writing your great review. I have passed on your kind comments to all team members and looking forward to welcoming you again soon. Kind regards Christian HdV Poole More

Stamford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Love this hotel. Great location in the Poole Quay. Spacious room with a lovely bathroom. Reception service faultless & a scrumptious meal in the bistro. Service by all in the bistro fantastic. Will definitely be coming back to this hotel

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Karen K, Thank you for your time and great feedback, which I have cascaded down to all team members. Please feel free to contact me directly 01202 785570 to make your next booking. Best regards Christian HdV Poole More

Okehampton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

It was right in the middle of town close to all the pubs, bars and restaurants. A lovely large spacious bedroom, great service, quality breakfast and bar with an extensive range of cocktails. Pricey, but a birthday I won't forget!

Was this review helpful? Yes 1
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Binkie2013, Thank you for your great review, which I have passed on to all team members. We are pleased that you have chosen HdV Poole for your birthday celebration and looking forward to see you again soon. Happy Birthday Christian HdV Poole More

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Additional Information about Hotel du Vin Poole

Address: Thames Street | The Quay, Poole BH15 1JN, England
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel du Vin Poole 4*
Number of rooms: 38
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Also Known As:
Mansion House Poole
Hotel Du Vin Poole Dorset

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