We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Poole hotels

Hotel du Vin Poole

4.0 of 5 Hotel   |   Thames Street | The Quay, Poole BH15 1JN, England
Hotel amenities
Save Saved
You added Hotel du Vin Poole to your Saves list
Hotel du Vin Poole
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
85%
Ranked #2 of 14 Hotels in Poole
Certificate of Excellence 2014
A recent review
Write a Review

435 reviews from our community

Traveler rating
    239
    132
    46
    15
    3
See reviews for
33
288
7
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

An extremely good hotel and excellent restaurant. The staff are incredibly polite and professional. The knowledge of their food and wine is excellent. Very very impressed and will go back and certainly visit for dinner many times in the future.

Was this review helpful? Yes
scotland
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

While it is always to be expected this was towards the extreme end of HdV quirkiness in terms of the navigational exercise needed to get to the room. Room itself was good with a very decent bathroom. Location good and staff friendly. There appeared to be a combination of three menus on the go and they were happy to let... More

Was this review helpful? Yes 1
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear keentrek, thank you for your kind review and your time writing it. The 250 year old building certainly has it's charm and character, with it's hidden corridors and many little steps. I have passed on your comments to all relevant departments. Kind regards More

Swindon, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Great hotel, good food and fantastic staff. Stayed in one of the larger rooms with a fantastic shower and fool top bath. Dinner was really good and the staff really knew their wine tried two different bottles from areas I wouldn't normally consider

Was this review helpful? Yes 1
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Martin S, thank you for your time writing your review and your fantastic feedback. Our sommelier is new and she has a great knowledge of wines and spirits. Really pleased to hear that you had a great experience. Kind regards HdV Poole More

Poole, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Sensational room, everything just perfect. The cuisine was absolutely delectable, from starter right through to desert liqueur. This hotel came recommended from good friends, but that we'd be so impressed.... The location, staff knowledge, natural professionalism, friendliness and even the weather made for such an overall perfect package. Of course, this kind of luxury comes with a price tag however... More

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Scott N, many thanks for your fantastic review. We are pleased to hear that you enjoyed your time with us and looking foward to welcoming you again. In your profile picture I noticed a dog. You will be pleased to know that we are a dog friendly hotel and welcome any size dog. Please feel free to contact me... More

London
Top Contributor
66 reviews 66 reviews
39 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 2 nights recently in a deluxe room, which was ground floor overlooking Street but thankfully not noisy. We ate in the bistro first night. Wasn't offered any bread with our meal despite other tables being offered. Was given the bill to sign but no pen! Following day we asked staff to bring an ashtray that, which was forgotten. As... More

Was this review helpful? Yes 1
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear essjay2730, thank you for your time writing your review. It seems we didn't get the little details right, which can and will make all the difference to a great experience. I have passed your observations on to relevant departments and we will get these details right. Please book your next stay with me directly (01202 785570) and I will... More

1 review
5 of 5 stars Reviewed 1 week ago

What a delightful hotel. August 31st Sunday. Smiling attentive staff, superb service and a clever online upgrade system that provided us with the most superb room. The design of Hotel du Vin rooms is exquisite and I'm sure a cobweb is completely forgivable. It's rare to find such attention and attention to service and design in town hotels and the... More

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear edward h, thank you for your great review. We are always happy to read when our guests enjoyed our hospitality and I have passed on your comments to all relevant departments. Looking forward to welcoming you again soon, Best regards HdV Poole More

Henley-on-Thames, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a surprise trip for a special occasion. The young receptionist was very friendly and welcoming. Our room was beautiful with a lovely balcony and comfortable outdoor furniture. Disappointments were the massive cobweb in the bathroom which wouldn't do well in 'Four in a Bed', 'fresh' milk in the fridge which was solid, and a tub of crisps where... More

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Gill B, thank you for your time writing your review. I have spoken to our Housekeeping department and your comments have been taken on board. Our Head Housekeeper, Pauline, is sending you her apologies. Please contact me directly (01202 785570) for your next stay with us. Best regards HdV Poole More

Poole, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I went to dinner with my two daughters, the hotel is exquisite and the service and quality of food was second to none. In both the restaurant and bar. We also stayed till late and enjoyed cocktails from a really knowledgable bartender. We all had an amazing evening

Was this review helpful? Yes 1
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear aileeda, thank you for your great review. I have passed your kind comments on to all relevant departments. Kind regards HdV Poole More

Poole, England, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

When my family and I went to the hotel du vin for dinner I found the service to be brilliant the staff in the restaurant and bar lounge there all very friendly. The food was really nice would go back again

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Sheneen A, thank you for your great review. I have passed your kind comments on to all relevant departments. Kind regards HdV Poole More

Iver, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hubby and I stayed last night, had a lovely break. Staff were very attentive, ate in the Bistro...very good food, good choice on the menu. Bedroom was very clean, hot water for bath was not very hot, but was fine for the shower. Ask for a quiet room, ours overlooked the outside seating area for the bar, unfortunately loud group... More

Was this review helpful? Yes 2
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear kmargetts, Thank you for your great review. it is always good to hear when guests enjoyed our hotel and great food and wines. I have passed your kind comments on to all relevant departments. I will make sure that you will get a quieter room for your next stay, please contact me directly (01202 785570). Best regards Christian at... More

Owners: What's your side of the story?
If you own or manage Hotel du Vin Poole, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel du Vin Poole? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel du Vin Poole

Address: Thames Street | The Quay, Poole BH15 1JN, England
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel du Vin Poole 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Tingo, Agoda and Venere so you can book your Hotel du Vin Poole reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mansion House Poole
Hotel Du Vin Poole Dorset

76 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (67)
Viewed
Hotel & grounds (16)
Viewed
Dining (3)
Viewed
Room/suite (23)
Viewed
Bathroom (4)
Viewed
View from room (3)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Poole with
any amenities