We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel du Vin Poole

4.0 of 5 Thames Street | The Quay, Poole BH15 1JN, England
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Certificate of Excellence 2014
Hotel du Vin Poole
Professional photos View all
Browse nearby
Hotel du Vin Poole
Write a Review

495 reviews from our community

Traveler rating
    278
    144
    52
    17
    4
See reviews for
39
322
8
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (495)
  • Mar-May only
    (91)
  • Jun-Aug only
    (150)
  • Sep-Nov only
    (169)
  • Dec-Feb only
    (85)
All months
Exeter
Top Contributor
60 reviews 60 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to go for a weekend away and landed on Poole just by luck. The hotel is pretty centrally based. Parking is very limited and comes at an additional charge of £10 per night. The wine list with the meal is extensive as one would expect the plat du jour menu was limited, it being the Christmas menu but... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear bggoose, Many thanks for your time writing your kind review. I have passed on your comments to all relevant departments and I know that Graham and his team will be pleased for the personalised comments. Please feel free to contact me directly for your next visit. 01202 785570 Best regards Christian HdV Poole More 

Southampton, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Excellent hotel, relaxed atmosphere, very comfortable room, food is beautifully presented and delicious and all the staff we encountered were friendly and helpful Would recommend this hotel. The only downside is the lack of parking which is unavoidable in such an old part of the town.

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Sue B, thank you for your time writing your great review. I have passed on your kind comments to all relevant departments. Please feel free to contact me directly for your next stay with us. 01202 785570 Kind regards Christian HdV Poole More 

poolw
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful hotel, lots of character - the staff were very friendly and helpful even before our arrival. Would most definitely stay again. And worth paying extra for the executive suite, lovely. Food was amazing too.

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear strav03, thank you for your fantastic review. We are glad that you enjoyed your time with us. Kind regards Christian HdV Poole More 

London, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel has just got even better. Spent a night here in a very comfortable and well equipped room; had a totally delicious dinner with the best rib eye steak and the service is up there with the best. Excellent restaurant manager who makes every customer feel they are important. Well done! We will be back.

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Alastair05, Thank you for your time writing your fantastic review. I have passed on your great comments to all the team. Kind regards Christian HdV Poole More 

St. Albans, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The meet and greet was perfect as was the involvement by senior staff in our choice of room service supper. It was the room that was a let down in respect of its description as offering either private terrace or garden. The walk across the car park was the initial let down - felt like we were in an annexe... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Susan B, thank you for your valued feedback. Our listed building is over 250 years old and the layout it requests a little walk to two of our rooms. I will check the room description together with the blind and curtains. I am pleased to hear that you found our staff efficient and friendly. I have passed you comment... More 

Poole, United Kingdom
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nothing to really fault a good meal brilliant service restaurant manager answered all are questions and looked after us brilliantly. Personally not happy with my main Duck shepards pie I feel it was missing a big flavour to complement the duck maybe a richer graver but that my opinion. Other then that it was a lovely dinner with a perfect... More 

Was this review helpful? Yes 1
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Simon1717, thank you for your great review. I have passed on your comments to chef and Graham our Bistro Manager. We are looking forward to welcoming you again soon. Best regards Christian HdV Poole More 

Staffordshire
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was a treat for my husbands 65th birthday. We had an upgrade which was a total surprise. It was to a fantastic room. Don prerignon- with two roll top baths side by side and champagne bucket in between! Everything was very special and we will not forget the friendliness and care staff took to make it that way. We... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear DebbieAnnV, thank you for your fantastic review. Dom Perignon is not just a great champagne it is also our best suite in the hotel. We are very pleased that your husband and you enjoyed your stay. Kind regards Christian HdV Poole More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was my second trip to the Hotel du Vin in poole, I love the rooms and the service is always excellent, good value rates also! We enjoyed breakfast and room service is really quick. We will be back.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Kazrice, Thank you for your fantastic review. The team is working really hard to make sure our guests receive good service and want to come back. Please feel free to contact me directly 01202 785570 to make your next booking with us. Best regards Christian HdV Poole More 

london
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Lovely hotel with welcoming staff and great location near the Quay.. Nice bar and restaurant. Rooms well furnished and large though too many mini bar temptations for many! Lots of stairs may be difficult for some.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear keithHip, thank you for your time writing your great review. We are pleased that you enjoyed our hotel and with an age over 250 years, narrow stair cases and hidden corners just add to the charm. Best regards Christian HdV Poole More 

England
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a lovely weekend. The hotel is beautiful and the rooms are so comfortable. The wine tasting was fantastic, I learnt so much and It was great team building. We really enjoyed our meal and the breakfast was so yummy too. The staff are so friendly and will do anything for you.

Review collected in partnership with this hotel

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear EnglandGeordie, Thank you for your great comments. Anita and Chad, our resident Sommeliers, have a vast knowledge of wines of the world and are always delighted to share their knowledge and are always on hand during dinner to give your guests the best possible wine and food pairing. I will cascade your review to all team members. Many thanks... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel du Vin Poole? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel du Vin Poole

Address: Thames Street | The Quay, Poole BH15 1JN, England
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel du Vin Poole 4*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Malmaison & Hotel du Vin Hotels, Expedia, Hotels.com, Priceline, Agoda, Booking.com and Tingo so you can book your Hotel du Vin Poole reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mansion House Poole
Hotel Du Vin Poole Dorset
Hotel Style:
#1 Luxury Hotel in Poole
#2 Family Hotel in Poole
#2 Business Hotel in Poole
#2 Romantic Hotel in Poole

82 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (73)
Viewed
Room/suite (25)
Viewed
Hotel & grounds (17)
Viewed
Dining (3)
Viewed
Bathroom (4)
Viewed
View from room (3)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (1)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay