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All 14 Poole hotels

Hotel du Vin Poole

4.0 of 5 Hotel   |   Thames Street | The Quay, Poole BH15 1JN, England
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Hotel du Vin Poole
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85%
Ranked #2 of 14 Hotels in Poole
Certificate of Excellence 2014
A recent review
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439 reviews from our community

Traveler rating
    241
    134
    46
    15
    3
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34
290
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45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

Very warm welcome from the Receptionist, Louise, room excellent -large, good bathroom, TV and a quiet location . We have always enjoyed Hotel du Vin -and this was no exception. All the staff are helpful and friendly and able to provide a lot of useful local knowledge. It is in a good location -although car parking is limited -and rather... More

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Lara d, thank you for your great review. I have passed on your comments to Louise and the rest of the team. We have a busy bistro and events operation and should guests prefer a quieter time to enjoy our hospitality, we open our bistro from 5:30 pm. We have access to two multi storey car parks, which are... More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I think this is a very nice hotel. The room was large, with a lovely bathroom and comfortable bed. The TV came with Sky Sports which is excellent for a hotel compared to others in a similar price bracket. The staff were friendly and helpful and the evening meal was very good, with a lovely bottle of wine. The breakfast... More

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear JAEFK, thank you for your fantastic review. Thanks to our team members we can provide this level of service and ensure guests enjoy their stay. I have passed on your comments to them. During the summer months, Poole Tourism is organising various events on the quay. One of which is the 'Bike Night'. We are lucky enough to be... More

1 review
5 of 5 stars Reviewed 1 week ago

Just visited the hotel on Poole quay with my daughter for the afternoon, and it was perfect! The atmosphere was amazing, the food was delicious and the service was great! Overall the hotel is a true treasure! And right on our doorstep! The Champagne Afternoon Tea was a real treat!

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Fiona86-w, thank you for youir great review. We are pleased that you enjoyed your time with us and looking forward to welcoming you again soon. Christian HdV Poole More

Bournemouth, United Kingdom
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

After a slightly disappointing afternoon tea visit earlier in the year, i can happily report we spent a lovely time at the hotel on our wedding night. Firstly all staff encountered were friendly and efficient. We stayed in the executive suite for the night and that really couldnt be faulted. Good sized room, massive bed, dual roll top baths, balcony... More

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Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear JamesElk888, Thank you for your great feedback. I have passed on your comments to all relevant departments and please contact me directly for your next stay. (01202 785570) Best regards Hotel du Vin, Poole More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

An extremely good hotel and excellent restaurant. The staff are incredibly polite and professional. The knowledge of their food and wine is excellent. Very very impressed and will go back and certainly visit for dinner many times in the future.

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear seerlistik, thank you for your fantastic review. I have passed on your comments to all our team members. Please feel free to contact me directly to make your next booking. (01202 785570). Best regards Christian HdV Poole More

scotland
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While it is always to be expected this was towards the extreme end of HdV quirkiness in terms of the navigational exercise needed to get to the room. Room itself was good with a very decent bathroom. Location good and staff friendly. There appeared to be a combination of three menus on the go and they were happy to let... More

Was this review helpful? Yes 1
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear keentrek, thank you for your kind review and your time writing it. The 250 year old building certainly has it's charm and character, with it's hidden corridors and many little steps. I have passed on your comments to all relevant departments. Kind regards More

Swindon, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great hotel, good food and fantastic staff. Stayed in one of the larger rooms with a fantastic shower and fool top bath. Dinner was really good and the staff really knew their wine tried two different bottles from areas I wouldn't normally consider

Was this review helpful? Yes 1
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Martin S, thank you for your time writing your review and your fantastic feedback. Our sommelier is new and she has a great knowledge of wines and spirits. Really pleased to hear that you had a great experience. Kind regards HdV Poole More

Poole, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Sensational room, everything just perfect. The cuisine was absolutely delectable, from starter right through to desert liqueur. This hotel came recommended from good friends, but that we'd be so impressed.... The location, staff knowledge, natural professionalism, friendliness and even the weather made for such an overall perfect package. Of course, this kind of luxury comes with a price tag however... More

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Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Scott N, many thanks for your fantastic review. We are pleased to hear that you enjoyed your time with us and looking foward to welcoming you again. In your profile picture I noticed a dog. You will be pleased to know that we are a dog friendly hotel and welcome any size dog. Please feel free to contact me... More

London
Top Contributor
67 reviews 67 reviews
40 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights recently in a deluxe room, which was ground floor overlooking Street but thankfully not noisy. We ate in the bistro first night. Wasn't offered any bread with our meal despite other tables being offered. Was given the bill to sign but no pen! Following day we asked staff to bring an ashtray that, which was forgotten. As... More

Was this review helpful? Yes 1
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear essjay2730, thank you for your time writing your review. It seems we didn't get the little details right, which can and will make all the difference to a great experience. I have passed your observations on to relevant departments and we will get these details right. Please book your next stay with me directly (01202 785570) and I will... More

1 review
5 of 5 stars Reviewed 3 weeks ago

What a delightful hotel. August 31st Sunday. Smiling attentive staff, superb service and a clever online upgrade system that provided us with the most superb room. The design of Hotel du Vin rooms is exquisite and I'm sure a cobweb is completely forgivable. It's rare to find such attention and attention to service and design in town hotels and the... More

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear edward h, thank you for your great review. We are always happy to read when our guests enjoyed our hospitality and I have passed on your comments to all relevant departments. Looking forward to welcoming you again soon, Best regards HdV Poole More

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Additional Information about Hotel du Vin Poole

Address: Thames Street | The Quay, Poole BH15 1JN, England
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel du Vin Poole 4*
Number of rooms: 38
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Also Known As:
Mansion House Poole
Hotel Du Vin Poole Dorset

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