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Hotel du Vin Poole

Thames Street | The Quay, Poole BH15 1JN, England
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Best prices for: 1 room 1 guest
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Hotel du Vin Poole
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Hotel du Vin Poole
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603 reviews from our community

Traveler rating
    347
    166
    63
    21
    6
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44
388
12
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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  • Italian first
  • Any
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  • All months
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    (152)
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Dorchester, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

Dreadful service. We had booked a table for lunch to celebrate our anniversary and walked into the bar/bistro. It was empty except for one other couple. I was wearing high heels so was clearly audible as they clicked across the floor. The girl behind the bar had her back to us and was engrossed in doing something on a screen.... More 

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Reading, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Had a lovely overnight stay with friends here. Well situated and they went out of their way to look after us as one of our party was disabled Good food and friendly service Worth a visit Try a Kir Royale!

Review collected in partnership with this hotel

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Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Jn B, thank you for your kind comments and we are looking forward to welcoming you again soon. Best regards Christian HdV Poole More 

London
Contributor
13 reviews 13 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our first time at this hotel, however we had stayed at other Hotel Du Vin properties, which made us choose this hotel when we chose a break ont he south coast. We went here for my husbands 40th birthday, we had a studio suite which was stunning. Lovely seating area, huge comfortable bed and a Victorian style roll... More 

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Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Sherrylann C, thank you for your time writing your detailed review. Great to hear that overall you had a good stay. Could you please get back to me (christian.struckl@hotelduvin.com) and tell me in which room you stayed in. I would like to investigate the water pressure in there. Looking forward to welcoming you again soon and best regards Christian... More 

Leamington Spa, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

A beautiful hotel with attentive staff and a cosy, well stocked bar. The penfolds room was spacious yet cosy, and I can't remember the last time I slept so well. I would have gladly never have left the bar, the staff were on the ball and the cocktails were great. Would highly recommend a stay here.

Review collected in partnership with this hotel

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Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear mandylouisesmith, thank you for your great feedback, which I have passed on to the rest of the team. Kind regards Christian HdV Poole More 

Weymouth, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

a superb location and a great character building that was overshadowed by the fantastically tasty food that we enjoyed and the attention to detail and customer service from everyone we encountered during our meal. we stayed for after meal drinks in the crows nest which was a comfy cosy setting to chat about just how much we had enjoyed and... More 

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Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear simon w, thank you for your time describing your great experience with us to your fellow guests. I have passed your kind comments on to the rest of the team. Best regards Christian HdV Poole More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed one night at the Hotel du Vin, before getting a ferry the next day. It was extremely conveniently located for the ferry, just 3 minutes away, and it takes dogs - these 2 factors were what appealed to me in the first place! I stayed in a terraced room on the ground floor, with my dog. The room... More 

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Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear xenakin, Thank you for your time writing your review and your valued feedback. May I ask you to contact me directly (christian.struckl@hotelduvin.com or 01202 785570) to discuss a little further. Best regards Christian HdV Poole More 

Poole, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We've had dinner here a few times in the past and the food and service has been amazing, so we decided to book our evening wedding meal here (for us and 36 guests) and stay a few nights. We definitely made the right choice. The organisation leading up to the wedding was efficient and friendly (thanks Nicola!!).We negotiated a good... More 

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Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Mike & Suz, thank you so very much for writing your fantastic review. For us it is always a great pleasure and privilege to create long lasting memories. Please feel free to contact me directly for your next stay with us. Best regards Christian HdV Poole More 

London, United Kingdom
Top Contributor
62 reviews 62 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 1 week ago

What a shame that we had such a disappointing meal and service -so many people had raved about it and my guest was terribly embarrassed ! Sat in the sunshine in the afternoon for an impromptu few glasses of champagne and the service was very good in the garden We diced that, after a show, we would take advantage of... More 

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Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear getmb, thank you very much for providing your feedback. I am sorry to hear that the late dinner did not turn out to our normally high standard and please accept my apologies. I have passed on you valid comments to the relevant departments and please get in touch with me when you are in the area next and we... More 

Staffordshire
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 2 nights here at the weekend. Lovely hotel with a quirky layout. We stayed in Pol Roger room which is large with a really nice small terrace outside. The bathroom is large with a huge walk in shower.There is a bath tub in the corner of the room. The bed was very comfy. The restaurant was very good both... More 

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Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear fastannie, thank you for your great review which is always a pleasure to pass on to the rest of the team. Kind regards Christian HdV Poole More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Went here for dinner and drinks - service was great, and the atmosphere is really fantastic. The team appear very professional and knowledgeable - Eileesha runs a great bar team, we also met with Christian the GM, who was most hospitable. Will be returning when in Poole.

Was this review helpful? Yes
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Boss D, Thank you for your time writing your great review and we are looking forward to welcoming you again soon. Best regards Christian HdV Poole More 

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