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The Sandbanks Hotel


Banks Road, Sandbanks, Poole BH13 7PS, England
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Reviews you can trust

62% Recommend
3.5 of 5 stars 90 reviews
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By trip type
All (90)
[ Date ] [ Rating ]
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3 of 5 stars
joyce1978   1 contribution
essex
Dec 15, 2009 | Trip type: Couples

I stayed at the hotel few months ago and been offered a free night by the General Manager Mr Belk because my room was overlooking the car park (320) when sold as harbour view. I have now been able to redeem this complimentary night and was very impressed with the Sea View room offered. Service was perfect and could not... more

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5 of 5 stars
CandNSTR   1 contribution
Poole
Nov 8, 2009
1
person found this review helpful

What a fantastic day we had. Location, venue, food, layout, bed rooms and staff were just perfect. We first fell in love with this hotel about six years ago when we first moved down south and always enjoyed the perfect setting on the beach side terrace. When we decided to get married we knew it had to be the Sandbanks... more

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4 of 5 stars
ArthurBarrie   4 contributions
Derbyshire, UK
Oct 30, 2009 | Trip type: Family

Took my two daughters with partners and 4 year old grandson. Excellent facilities for children - own dining room, play area and resident entertainment (half term week) Only grouse was limited selection (from 3 items) from menu in main restaurant, and that the brasserie restaurant was closed whilst we were there. Otherwise, super hotel - expensive but worth it. more

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5 of 5 stars
CJFJ   4 contributions
Cambridge
Oct 28, 2009 | Trip type: Couples, Family

We booked this trip at the last minute and spent 3 very enjoyable nights here. When we called to book the only room they had that could take 5 (2 adults and 3 children age 11, 9 and 6) was one with an inland view. However, when we arrived we found that due to the splendid location of the hotel,... more

Management response from
HotelResponsePoole, Revenue Manager

CJFJ, We are delighted to hear that you all had a wonderful time at The Sandbanks Hotel during your recent stay. We are blessed to have such a wonderful location and pride ourselves on the facilities we are able to offer families and in particular children. Although, we note your request for more activities for the older ones! I wonder...

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4 of 5 stars
Nick473   1 contribution
West Sussex
Oct 26, 2009 | Trip type: Couples

When I read reviews on here I often think people are overly critical, so I'll frame this review with that information - I'm quite prepared to take the rough with the smooth and don't expect perfection......however..... This is one of those fairly old 'faded glory' hotels that have been added to and added to. Probably quite plush in its day... more

Management response from
HotelResponsePoole, PR & Revenue Manager

Thank you for your review Nick473 and for your four out of five rating. I think it is perhaps important to point out that your stay occurred over the busy October half-term school holiday period, when the hotel focuses very much towards being a family hotel. This has been a core market for many decades now due to the wonderful...

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3 of 5 stars
EmmaLondon1973   1 contribution
London
Oct 22, 2009 | Trip type: Business, Solo travel

Having recently stayed at the Hotel once again whilst on business after a break of a few months, I thought I would give comment on a few points. I arrived at the Hotel and as always was courteously greeted by the very pleasant Reception staff which is always grateful after a long journey ! They even had all my details... more

Management response from
Johnb2006, General Manager

Thank you for your constructive feedback. Your observations are very much appreciated, both in respect to your kind comments about the positives aspects of your stay, and also in detailing a number of shortcomings which I should like to assure you we will look to address for the future. With regard to the television, it would be useful to know...

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3 of 5 stars
Holidays777   1 contribution
London
Oct 7, 2009 | Trip type: Couples

My husband booked us a double room on-line directly with the hotel for my birthday. The room description specified that we would either have a view of the sea and Sandbanks blue flag beach or of Poole Harbour. We were shown to room 232 which was a very long walk to the other side of the hotel from the lifts.... more

Management response from
Johnb2006, General Manager

Thank you for your review Holidays 777 and for your recommendation. I apologise if there was any confusion regarding the accommodation booked over the internet. It does appear from the details we have, that the option to upgrade to a sea or harbour view room was not exercised at the point of choosing your rate plan on the internet, and...

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5 of 5 stars
stargazy   1 contribution
bedfordshire
Oct 6, 2009 | Trip type: Family

A room overlooking the sea where you can wake to the sound of the waves lapping on the shore is not only to be experienced in far away destinations; it can be enjoyed at The Sandbanks Hotel. Our third visit in as many years was an unqualified success. We did not move the car until we left for home. My... more

Management response from
Johnb2006, General Manager

Dear Stargazy, Many thanks for your great review and for recommending the hotel to others. I am delighted to see that you took full advantage of the wonderful beachside location, and didn’t move the car all week! The Funsters team are continuing to evolve their activities for teenagers, in addition to entertainment for the little ones, and The Watersports Academy...

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5 of 5 stars
MrPaulandwife   6 contributions
Liverpool
Oct 3, 2009 | Trip type: Couples

stayed for 3 nights, harbour view room really nice and great size, bed really comfy and great shower, food fabulous as was service, would definately return here, we were upgraded as it was our anniversary, you can walk along to bournemouth from back of hotel along the beach, the only thing I would change is the lounge area it has... more

Management response from
Johnb2006, General Manager

Many thanks for your comments and I am delighted to hear that you enjoyed your recent stay with us. I note your thoughts about the lounge area being too bright and needing some background music, and I am pleased to advise that we have implemented both of your suggestions now. Thank you for your kind comments regarding food, service and...

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4 of 5 stars
sailorvlondon   1 contribution
london
Sep 24, 2009 | Trip type: Family

We've been coming to Sandbanks for a couple of years. I love the location, the friendly service, relaxed atmosphere and very spacious family room. Great place to visit with children! more

Management response from
Johnb2006, General Manager

Thank you for your kind comments, and for recommending the hotel to others. The beachside location is great for families, and during the school holidays the Funsters team provide a real opportunity for you to relax whilst the children are having fun. Do check out our website for special offers with the half-term holidays approaching, and I look forward to...

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The Sandbanks Hotel Also Known As

  • Sandbanks
  • Sandbanks Poole
  • Sandbanks Hotel
  • Poole Sandbanks
  • Hotel Poole Sandbanks
  • Sandbanks Hotel Poole
  • Hotel Sandbanks
Address: Banks Road, Sandbanks, Poole BH13 7PS, England
Poole Hotels The Sandbanks Hotel
3.5/5.0
90