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All 14 Poole hotels

Sandbanks Hotel

4.0 of 5 Hotel   |   15 Banks Road, Poole BH13 7PS, England (Formerly FJB Collection - The Sandbanks)
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Sandbanks Hotel
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54%
Ranked #10 of 14 hotels in Poole
A recent review
5 of 5 stars reviewed 2 days ago
John H Hinckley, United Kingdom
  • Reviews (744)
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744 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
Date | Rating
  • English first
  • Any
English first
Hinckley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we returned here recently for the fourth time, good room, excellent balcony with stunning view of the sea. Staff very efficient and helpful. Breakfast was plentiful and fresh. Very impressed that when we booked direct with the hotel we were offered a special offer rate that was much lower than any of the so called low priced websites could offer... More

Was this review helpful? Yes 2
Near Heathrow
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for two nights Sunday 13th and Monday 14th April. I was concerned after finding I had booked during the school holidays but, my concerns were soon a thing of the past. I had contacted the hotel prior to our arrival to request a quiet room away from the children, they informed me 60 children had been booked in but... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Spent a very pleasant weekend as part of a group so we had a very good deal. We have spent a number of years visiting the hotel and have had excellent rooms with lovely views. The staff were exceptionally pleasant. It was particularly noticeable during breakfast and our evening meals when the serving staff went out of their way to... More

Was this review helpful? Yes 1
essex
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We were invited back to Sandbanks with an up graded room due to our previous stay being disappointed. The room was very nice though very noisy, you could here everything from the rooms nearby. Housekeeping was atrocious. There was a piar of dirty underpants in the cupboard which were not ours. I left a note asking for these to be... More

Was this review helpful? Yes 4
Northampton
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Arrived yesterday after paying too wack for standard family room. After checking in tour room 17 I immediately phoned reception and asked to be moved. The room was overlooking the car park with my kids bunk bed room the size of a shoebox, more like a prison cell than a family room. We moved to another room which overlooked car... More

Was this review helpful? Yes 1
Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

the location of this hotel is stunning. we choseto upgrade to a sea view room which made all the difference. the staff seemed quite efficient especially in the restaurant and the lounge bar. The weather was changeable which meant it was not suitable to sit out on the very large well equiped verandah.Our room had a small balcony which we... More

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Bournemouth
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

I recently visited this hotel for afternoon tea with my mother. Never again would I visit this hotel even if I was paid! Very slow bringing everything out there is no excuse for the slow service as there were plenty of staff stood behind the bar doing nothing. The cups were dirty, sandwiches were dry I felt like I was... More

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2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I am a local so could use the hotel all year round. Yesterday ordered two coffees and a coke on the terrace. After 35 minutes they had still not arrived, but turned up another 10 minutes after we chased them up. Was just about to order lunch, when the person in charge came over and said they had decided that... More

Was this review helpful? Yes 2
FJBHotels, General Manager at Sandbanks Hotel, responded to this review

Dear Pitstopp, Many thanks for putting your review on trip advisor I am slightly unsure of the title. May I firstly apologise for the problems you had with the service on the day in question. Our coffee machine on the terrace was faulty and we were making all our coffees using the Barissta Machine in the bar, however the staff... More

Burnham on Sea
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I am lucky enough to travel a lot with my job, not only across the UK but around the world i have stayed in a lot of hotels.This hotel is really below averag, Sandbanks has a huge name and people spend a lot of money to live down the road from the hotel, this isn't reflected in the hotel its... More

Was this review helpful? Yes 1
Bath, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed last weekend for pearl wedding anniversary This is a lovely hotel needs to be updated a bit on arrival a nice welcome, Food in the evening was lovely Breakfast very good lots to choose from Felt the staff in restaurant needed more training The ambience was lovely bar staff very good and head waiter very nice person Rooms lovely... More

Was this review helpful? Yes 1
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Additional Information about Sandbanks Hotel

Also Known As:
Sandbanks
Sandbanks Poole
Hotel Poole Sandbanks
Poole Sandbanks
Sandbanks Hotel Poole
Hotel Sandbanks
Sandbanks Hotel Poole, Dorset
Address: 15 Banks Road, Poole BH13 7PS, England (Formerly FJB Collection - The Sandbanks)
Location: United Kingdom > England > Dorset > Poole
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Poole
#4 Luxury Hotel in Poole
#4 On the Beach Hotel in Poole
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sandbanks Hotel 4*
Official Description (provided by the hotel):
Step off our terrace straight onto a Blue Flag beach with seven miles of golden sand! The perfect holiday destination for watersports, family fun or just relaxing by the sea. Situated next to Dorset’s beautiful Sandbanks beach this very special hotel is in an enviable location. ... more   less 
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Poole #4 Luxury Hotel in Poole #4 On the Beach Hotel in Poole
Hotel Class
Official Description (provided by the hotel)
Step off our terrace straight onto a Blue Flag beach with seven miles of golden sand! The perfect holiday destination for watersports, family fun or just relaxing by the sea. Situated next to Dorset’s beautiful Sandbanks beach this very special hotel is in an enviable location. ... more   less 
Number of rooms
116

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