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Sandbanks Hotel

15 Banks Road, Poole BH13 7PS, England (Formerly FJB Collection - The Sandbanks)
Hotel amenities
1 room 1 adult
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Sandbanks Hotel
Sandbanks Hotel
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1,234 Reviews from our TripAdvisor Community

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Oxfordshire
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Beautiful location over looking the Harbour on one side, and the beach on the other side. It was lovely having breakfast in the morning looking at the sea. In the evening we enjoyed a glass of wine in our room over looking the harbour, it was too chilly to sit on our balcony. The room was large warm, clean and... More 

Helpful?
Thank Rhondaoxfordshire
FJBHotels, Manager at Sandbanks Hotel, responded to this review

Thank you for your review Rhondaoxfordshire, it is good to hear that you enjoyed having breakfast at our Seaview Restaurant. Next time you feel like sitting on one of our prime situated balconies, you can call down to reception and let the Guest Services team bring up a few blankets so that you can sit outside and without being cold.... More 

Southampton, United Kingdom
Level Contributor
255 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 442 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for a short break over the weekend and found the hotel was fine if a little dated. Room was large, small bed and the shower was ok. Breakfast was pretty good with a full english available. The hotel has lots of free parking and is located on a very nice beach with lots of walks possible. There are... More 

Helpful?
Thank Jamsimsafc
FJBHotels, Manager at Sandbanks Hotel, responded to this review

Thank you for your review Jamsimsafc, we always love listening to feedback from our valued customers. We offer free parking to our guests as we feel that is the right thing to do. We couldn't be more proud of our beautiful beach right next to us and would like to remind you that you can also walk to our other... More 

Aberdare, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Came here for an event over the weekend. The room was nice, sleeps 3 with plenty of room and a nice balcony over looking the harbour. We had a 3 course meal which was average. The restaurant manager didn't seem very nice, he was rushing and shouting at his staff which I thought was quite unprofessional, he also had a... More 

Helpful?
Thank 3LLI5x
FJBHotels, Manager at Sandbanks Hotel, responded to this review

Thank you for your review 3LLI5x, good to hear that you enjoyed staying with us and found our rooms to be spacious despite 3 people sleeping in it. Our restaurant manager is very passionate about his role and we can get quite busy sometimes. Rest assured though, our staff enjoy working with him as much as they enjoy delivering great... More 

Windsor, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I'm a return visitor to the Sandbanks Hotel. The location is fabulous - right on the golden sandy beach - and in low season was the perfect place for the quiet writing retreat I needed. Booked direct with the hotel and got such a reasonable rate on a four night winter break that I splurged out on a spacious deluxe... More 

Helpful?
Thank JoEustace
FJBHotels, Manager at Sandbanks Hotel, responded to this review

Thank you for your review JoEustace, we love the cosy winter months. It is the right time to get together with family and friends while enjoying a much calmer beach in comparison to the busy summer season. Add to this our fantastic deals over the winter and spring periods and you have no excuse not to come back :) Looking... More 

Ruislip, United Kingdom
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very comfortable hotel with beaches either side of it. Big car park and large restaurant. Good food. The meeting rooms spaces and bars were nice. Staff very friendly. Great location for walks on the beach and 3 miles from Bournemouth.

Helpful?
Thank simon_jones3
FJBHotels, Manager at Sandbanks Hotel, responded to this review

Thank you for your review simon_jones3, yes you can indeed walk to Bournemouth right on our fantastic, 28 year blue flag awarded beach within around 40 minutes (longer if you like to stroll. Better yet, it takes you less than a second to get onto the beach from our spacies terrace in the first place. We hope you come visit... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My daughter had felt fortunate to have found two rooms at relatively short notice but our nightmare one night stay at Sandbanks mad me weep to return to our first choice. Despite telephoning to reaffirm our reservation the day before and telling the hotel our party included my 13 month old granddaughter we arrived to find the Children's Play Area... More 

Helpful?
1 Thank Martin L
FJBHotels, Manager at Sandbanks Hotel, responded to this review

Thank you for your review Martin L, we always listen to our customers and pay a lot of attention as to what could improve their experience. Looking at our records, we were almost full during the time you stayed which explains why you have been allocated the room you had stayed in. We understand that this wasn't to your liking,... More 

London
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here on a winter warmer break in February 2016. It wasn't cheap, and for what we paid we did expect a little more. Nice size bed, balcony with a stunning view. Dinner on our first night included in the price, which was very nice. We were, however a little disappointed with the room. It was like a slightly... More 

Helpful?
Thank Naomi501
FJBHotels, Manager at Sandbanks Hotel, responded to this review

Thank you for your review Naomi501, it is good to hear that our staff helped you to find a more suitable room after your raised your issues with us directly. Our Winter Warmer Offers have been very popular and include dinner on the first night in our Seaview Restaurant as well as 2 nights in one of our rooms. All... More 

Watford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have just returned from a few days staying at the lovely Sandbanks hotel overlooking Poole harbour. The checkin was very quick and the cases were taken to our seaview room. The manager introduced himself and welcomed us to the hotel, and explained that if we had any problems to contact him. Our room was very spacious, clean and tidy... More 

Helpful?
Thank Ken H
FJBHotels, Manager at Sandbanks Hotel, responded to this review

Thank you for your review Ken H, it is good to hear that your check-in went so smoothly and that our dedicated Guest Services team made sure that you had a stress free arrival. Our General Manager Andrew Woodland is always approachable for both staff and customers and is very passionate to ensure that customers enjoy their stay as much... More 

Greater London, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

Treated my wife to a weekend away for her birthday. Hotel is well situated but the other hotels in the group looked in better condition and shape. Hotel was full of the older generation of guests which made us feel a little out of place and the hotel itself looked like it needed updating. Décor of communal areas, restaurant and... More 

Helpful?
Thank Trivee
FJBHotels, Manager at Sandbanks Hotel, responded to this review

Thank you for your review Trivee, we are proud of our well situated hotel, right on the famous Sandbanks beach which for over 25 years has been awarded the blue flag award. We constantly update and refurbish all aspects of our hotel, last year we completed refurbishing most balconies as well as many rooms. The year before we have completely... More 

Rickmansworth, United Kingdom
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had 3 nights over xmas and had a great stay. The hotel laid on loads of family orientated activities for the kids and actually made for a great xmas for us all. The food was great and there was loads of it..... My only criticism is the rooms are looking a little worn and it could do with a substantial... More 

Helpful?
1 Thank darrenj40
FJBHotels, Manager at Sandbanks Hotel, responded to this review

Thank you for your review darrenj40, we were really busy during the Christmas period but are happy to see so many people have enjoyed their stay with us. We always strive to entertain families well here at the Sandbanks and have full time entertainers looking after the little ones during Christmas :) Hope to see you soon More 

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