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All 14 Poole hotels

Sandbanks Hotel

4.0 of 5 Hotel   |   15 Banks Road, Poole BH13 7PS, England (Formerly FJB Collection - The Sandbanks)
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Sandbanks Hotel
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Ranked #11 of 14 hotels in Poole
A recent review
4 of 5 stars reviewed 2 days ago
gbk0fherts St. Albans, United Kingdom
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817 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
Date | Rating
  • English first
  • French first
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English first
St. Albans, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Recently stayed for 2 nights and, although some of the public areas could do with a lick of paint, our room was lovely and we had a balcony with the best view I've ever woken up to. We were lucky to have fabulous weather, which obviously is a bonus, as the hotel is right on the beach. We didn't eat... More

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Ashford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at Sandbanks recently with my husband. We booked a Harbour view room, definitely worth the money for the view. Our room was very spacious more than big enough for 2 people. We had breakfast in the morning, there was plenty to choose from if you wanted anything from cereal, croissants or a cooked breakfast. We also ate in the... More

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London, United Kingdom
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

This hotel could be amazing if money was invested in team training and refurbishment The rooms are dated the public areas are shabby and need redecorating. Chipped paint work and dirty looking. Our room was not vacuumed for 3 days until we bought it to the attention of housekeeping who replied it was done very day. ( it definatley was... More

Was this review helpful? Yes 1
London, United Kingdom
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

There are some good aspects of Sandbanks Hotel. We were here for three nights dinner B&B and thought the indoor main restaurant was very well run, spotlessly clean and served good food. Also the reception and housekeeping staff were very friendly and professional. As for the negatives, I could echo many of the other comments made here, but only two... More

Was this review helpful? Yes
11 reviews 11 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Wandered in off the beach for an early dinner with the kids. Big mistake ! But we persevered despite the abominable service as the evening was so nice and we wanted to sit outside looking at the sea. Eventually got some drinks, then tried to order food but were told that due to a "technical problem" with the outside kitchen... More

Was this review helpful? Yes 2
Higham, United Kingdom
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We had booked to stay at Sandbanks in early July for two nights. It is extremely expensive, in fact it's the most that we have ever paid...anywhere in the world, but of poor standard. The first impression that we got of the hotel was ok, but as we went into the carpark we realised there was no space, this was... More

Was this review helpful? Yes 5
Top Contributor
52 reviews 52 reviews
25 hotel reviews
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed 1 week ago

We didn't stay in the hotel so can't say anything about accommodation but we had lunch in the restaurant outside. There is plenty of space and a nice view but the food is really low quality. We had a ceaser salad with grilled chicken. The chicken wasn't grilled, it was dry and warmed up. We also had a burger. It... More

Was this review helpful? Yes 5
Oxfordshire, United Kingdom
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a weekend break with my Mum. The location is lovely and our initial impression was that the hotel looked lovely. We got to our room and it was like going back in time to the 70's. The rooms are a nice size but need a good refurb. There's a lot of storage space and good tea and... More

Was this review helpful? Yes 6
New Forest National Park, United Kingdom
Top Contributor
130 reviews 130 reviews
13 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms and decor tired and in need of a refurb. A bit like some if the staff, who are more suited to working in a 2 star chain. This is without a doubt not 4 star, yes the view is amazing but surely an ice bucket for wine, biscuits with cheese, miserable staff, vvv average wine list with tiny selection,... More

Was this review helpful? Yes 5
Eastbourne, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here on a coach trip so excellent value. However I certainly would not have wanted to pay £156 quoted for single room or £26.95 for dinner. Not used to staying in **** hotels and I would have rated it as possibly just ***. Beautiful location but stay was spoiled by poor room, lack of privacy due to inefficient location... More

Was this review helpful? Yes 5
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Additional Information about Sandbanks Hotel

Address: 15 Banks Road, Poole BH13 7PS, England (Formerly FJB Collection - The Sandbanks)
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sandbanks Hotel 4*
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Also Known As:
Sandbanks Poole
Hotel Poole Sandbanks
Poole Sandbanks
Sandbanks Hotel Poole, Dorset
Hotel Sandbanks

137 photos of this hotel

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Hotel & grounds (18)
View from room (24)
Room/suite (30)
Pool/beach area (6)
Dining (4)
Bathroom (3)
Videos (1)
Family/play areas (1)
Other (37)

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Room/suite (2)
Family/play areas (2)
Hotel & grounds (8)
Dining (1)
Other (1)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 On the Beach Hotel in Poole #4 Luxury Hotel in Poole
Hotel Class
Official Description (provided by the hotel)
Step off our terrace straight onto a Blue Flag beach with seven miles of golden sand! The perfect holiday destination for watersports, family fun or just relaxing by the sea. Situated next to Dorset’s beautiful Sandbanks beach this very special hotel is in an enviable location. ... more   less 
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