We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Poole hotels

Sandbanks Hotel

4.0 of 5 Hotel   |   15 Banks Road, Poole BH13 7PS, England (Formerly FJB Collection - The Sandbanks)
Hotel amenities
Save Saved
You added Sandbanks Hotel to your Saves list
Sandbanks Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
53%
Ranked #11 of 14 hotels in Poole
A recent review
4 of 5 stars reviewed yesterday
mr_mojo_risin London, United Kingdom
  • Reviews (837)
  • Photos (137)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (277)
  • Location
  • More
Write a Review

837 people have reviewed this hotel

Traveler rating
    193
    248
    199
    126
    71
See reviews for
255
309
22
61
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (277)
Date | Rating
  • English first
  • French first
  • Any
English first
London, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

We ended up staying at Sandbanks hotel after being unable to travel abroad due to illness. Looking at some of the reviews on tripadvisor we were a bit weary. We stayed in room 108 a sea view room (no balcony) 2 adults and 1 child. The room was a nice size. The room could do with some updating. But the... More

Was this review helpful? Yes 1
London
Contributor
18 reviews 18 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed two nights at Sandbanks. We had a family room (one main bedroom with double bed and a side room with bunk beds for the kids). Our room was comfortable and spacious. Our balcony faced out over the harbour and we had chairs and a table on the balcony. The view was stunning as the sunset. As well as... More

Was this review helpful? Yes
Langstone, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It's the stunning location, excellent service from the hotel staff and the superb kids club that make up for the fact that this hotel could do with a good lick of paint and modernisation. My son cut his foot on a loose tile in the swimming pool, which I wasn't impressed with. However, he thoroughly enjoyed the wide range of... More

Was this review helpful? Yes 2
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This time was most definitely the last. We arrived at the hotel, checked in, had the keys handed over to us, and had to fend for ourselves to find our rooms: through the jungle of the kids' club with the organizers and their funky nicknames blaring through the microphones at children a mere few feet away, up the creaky stairs,... More

Was this review helpful? Yes 4
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We pre booked an Afternoon cream tea for 3 as a birthday treat as the view from the terrace & reataurant is stunning . We arrived 10mins before the 4.00pm booking to be told by various staff to go to the bar to order . The bar staff sent us back to the inside bar. The girl behind the bar... More

Was this review helpful? Yes 7
Livonia, Michigan
Top Contributor
75 reviews 75 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Had a family weekend and the place as far as location goes was perfect. The staff did their best but there was an under current of poor management. The hotel itself is past its sale by date and in need of significant renovation. It relys 100% on its unique location so have low expectations on room quality. Best rooms are... More

Was this review helpful? Yes 3
Windsor, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

This place needs a good clean! Everything is unclean, the staff are amateur, all signs of poor management and no discipline ! You need to check your crockery, cutlery and the furniture you use for fear of using the last persons experience! The patios are covered in sand and albeit it's by the beach it's no excuse for poor standards!... More

Was this review helpful? Yes 2
Dubai
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Setting is fantastic and beach and outside areas are kept very clean and tidy. Staff throughout hotel were very friendly, helpful and efficient. In places the hotel is very tired and in need of a face lift to warrant the prices. The thing that really spoilt our stay was the noise though. Kids running down the corridor (it is very... More

Was this review helpful? Yes
Dubai, United Arab Emirates
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I have to say we were very sadly disappointed with the Hotel - we arrived early so we could have lunch on the terrace as the sun was shining - the tables were dirty and there was no sign of them being cleaned before we ordered - we ordered drinks at the bar and then our food - half way... More

Was this review helpful? Yes 3
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We have been coming here with grandchildren for 10 and yes the common parts are a little tired but the rooms, especially the harbour view rooms with separate room for children are great. I take exception to comments about the staff which are always helpful and I have never seen the reception unattended. We have booked for next year.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Sandbanks Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sandbanks Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sandbanks Hotel

Address: 15 Banks Road, Poole BH13 7PS, England (Formerly FJB Collection - The Sandbanks)
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sandbanks Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Tingo, Hotel.de and BookingOdigeoWL so you can book your Sandbanks Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sandbanks Poole
Hotel Poole Sandbanks
Poole Sandbanks
Sandbanks Hotel Poole, Dorset
Hotel Sandbanks

137 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (124)
Viewed
Hotel & grounds (18)
Viewed
View from room (24)
Viewed
Room/suite (30)
Viewed
Pool/beach area (6)
Viewed
Dining (4)
Viewed
Bathroom (3)
Viewed
1:11
Videos (1)
Viewed
Family/play areas (1)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (2)
Viewed
Family/play areas (2)
Viewed
Hotel & grounds (8)
Viewed
Dining (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Poole with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Poole #4 On the Beach Hotel in Poole
Hotel Class
Official Description (provided by the hotel)
Step off our terrace straight onto a Blue Flag beach with seven miles of golden sand! The perfect holiday destination for watersports, family fun or just relaxing by the sea. Situated next to Dorset’s beautiful Sandbanks beach this very special hotel is in an enviable location. ... more   less 
Number of rooms
116

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Sandbanks Hotel and other travelers.
1 question
Questions? Get answers from Sandbanks Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer