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Sandbanks Hotel

15 Banks Road, Poole BH13 7PS, England (Formerly FJB Collection - The Sandbanks)
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Sandbanks Hotel
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1,016 reviews from our community

Traveler rating
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    81
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (339)
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King's Lynn, United Kingdom
Top Contributor
108 reviews 108 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

We arrived at the hotel very late after a nightmare trip from Guernsey and my wife at first could not find anyone to check us in. When a staff challenged her he was rude. We woke up. The next morning, opened the curtains to find a beautiful view over the bay. Looking further though we found the balcony to be... More 

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

excellent staff and location. Lovely room and breakfast, quiet hotel even though had evening parties lovely beach excellent breakfast lovely views nice staff clean rooms and hotel excellent room service

Was this review helpful? Yes 2
Nailsea
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Room overlooking the sea was great, but some of the decorations were looking a little tired. However, the restaurant was good with polite, attentive staff and good food and wine. Unfortunately, the swimming pool was closed in the morning because the chlorine levels were incorrect, which was disappointing as it was on of the reasons we chose this hotel. Still... More 

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Bexleyheath, Kent United Kingdom
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed here for a weekend and at first was impressed by the hotel. It is in a truly wonderful position - built on a narrow peninsular with sea on both sides - so potentially everyone gets a sea view. Our room was large and had a balcony and a sea view. But the good points stop there. The decor... More 

Was this review helpful? Yes 1
Sydney, Australia
Contributor
18 reviews 18 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I started our 25th anniversary holiday in Southern England in Poole at the Sandbanks Hotel. This hotel claims to be a four star hotel. Well it is not. It is dated and requires a a spruce up. It has however got four star service. The staff were great, friendly and welcoming. The location is superb. The hotel... More 

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Chatham, United Kingdom
Top Contributor
50 reviews 50 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a week as part of a coach group and we couldn't have been better looked after. Greeted on arrival with tea/coffee and cake - very welcoming. Bedroom was large and comfortable and kept clean as indeed all the hotel was. We ate in the Compass room which was very pleasant. Menu varied and well cooked together with very... More 

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Swindon, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My family organised the wake for my cousin here in the compass suite. We had a cream tea buffet. AbsolutEly amazing. Compassionate staff.... cleanlyness. ... delightful. Perfect setting right on the beach. A fitting send off for my cousin. Thanks to everyone who made the event memorable.

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Manchester, United Kingdom
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Finding somewhere in Poole decent to stay on a budget is a challenge however, I got a good deal on the sandbanks hotel. It's neat and tidy inside and all the staff are pleasant. I stayed in a single bedded room and it was practical and comfortable with a balcony over looking the beach. The only criticism I have is... More 

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having spent just 1 night at the hotel with variable weather this report may not do the hotel justice as many facilities not being used, however with a full hotel I could see how well it does with numbers The hotel itself, perfect location with rooms overlooking Sandbanks and Shore Road beaches, or rear overlooking Poole harbour, both sides active... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

just got back, fantastic location, stunning views. Room was large and clean, plenty of hot and cold food for breakfast, didn,t have dinner there so can,t comment. Staff in the bar and restaurant were polite and helpful. Because the wind was so bad we couldn,t get over to Brownsea island,so we will be staying there again

Was this review helpful? Yes 1
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Amenities