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The Haven Hotel

161 Banks Road | Sandbanks, Poole BH13 7QL, England (Formerly FJB Collection - The Haven)
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The Haven Hotel
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Ranked #7 of 13 Hotels in Poole
A recent review
4 of 5 stars reviewed 4 weeks ago
Kentgirl_63 Bromley, United Kingdom
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738 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Haven Hotel
See the most recent reviews
Wimborne Minster, United Kingdom
2 reviews
2 of 5 stars Reviewed 4 weeks ago

We visited The Haven Hotel for afternoon tea on Bank holiday Monday as a treat for my daughter to celebrate her forthcoming wedding. Although we had booked were left to our own devices as to finding a table. We went inside and sat down. We were given menus and then left for ages, there were no staff around to help.... More 

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Bromley, United Kingdom
Top Contributor
77 reviews 77 reviews
48 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in July 2014, having the room to myself the first night and then joined by my partner for the second night. I was concerned there wouldn't be room for him but we made the best of it - very small room, but a side view onto the sea which I hadn't expected and that was lovely. On the... More 

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Burnham-On-Sea, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

The downstairs guests areas are nicely done up, the staff are professional and welcoming and the views across to Studland beach and Brownsea Island are lovely. It was extremely windy so we didn't take advantage of the outdoor pool. My husband used the gym which he said was better than most hotels he's stayed at. Our room was decidedly tired... More 

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midlands
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Everything other reviewers have said are spot on. Winter Warmer offer good value - fabulous views. Seeing the new Condor go past was a magnificent sight - the Haven is close. Restaurant and pavilion bar - excellent for service, views and prices.

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Fareham, United Kingdom
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Haven Hotel in February 2015 for one night and found the experience disappointing. The first room I was offered was dated and the furnishings old and tired. On this basis I asked to be moved to a new room and was told that the hotel was full so nothing could be done. Okay I said, that... More 

Was this review helpful? Yes 2
Andover, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed at the Haven for one night last weekend after attending a wedding held here. Lovely hotel, we had a HUGE room on the third floor the only down side was having to walk round the whole hotel to get to it and despite reading all about the sea view rooms on the website it was just our luck... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 28, 2015

We stayed at The Haven on their Winter Warmer offer, which is fairly good value. This is our second visit to this hotel on their winter break offer. The location of the hotel is wonderful with lovely views from the sea view bedrooms and public rooms. The staff are very friendly and helpful for the most part although some seemed... More 

Was this review helpful? Yes 2
Newbury, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 26, 2015

The Haven Hotel is a lovely hotel, in a fabulous setting, the staff are very friendly and helpful, the rooms are very comfy and most have good views. This is our 3rd stay at the hotel and we thoroughly enjoyed the break. There are also good facilities if the weather is poor.

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Bournemouth
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 21, 2015 via mobile

Had our second stay here in the last 6 months ,same room 118 .comfy and spacious,with a fantastic view.Had drinks in the bar ,a dip in the spa and the most enjoyable meal in the restaurant .Only disappointment was that husband rang to organise a surprise bottle of champagne to be at our table ready (it wasn't ) so the... More 

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Poole, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 16, 2015

This hotel is comfortable and welcoming, with spacious, clean, well appointed rooms. We could have done with a fridge in our room though but we believe that they are optional, We only stayed two nights so didn't take that option. The food and service was excellent. The dinning and bar areas offer panoramic sea views. The staff were helpful and... More 

Was this review helpful? Yes 2
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