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The Haven Hotel

4.0 of 5
161 Banks Road | Sandbanks, Poole BH13 7QL, England (Formerly FJB Collection - The Haven)
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The Haven Hotel
Best prices for: 1 room 1 guest
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Ranked #7 of 13 Hotels in Poole
A recent review
4 of 5 stars reviewed yesterday
Earl A Leicester, United Kingdom
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727 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • German first
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Leicester, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

This is a great place to stay but only, I suspect, if you pay the extra for a sea view room with a balcony. Showers on the second floor were a dribble, but the view was really worth it (from the room not the shower.) The leisure facilities are excellent, although swimming lengths in the outdoor pool can be challenging... More 

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for a couple of nights in a family room with my wife and two children (11 & 16). This was our second visit here, the previous being two years ago. I will start by saying that the location for this hotel is stunning, simply stunning. Right on a lovely beach and fantastic views. We were... More 

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Senior Contributor
35 reviews 35 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed for 2 nights over the Easter period - wish I had stayed somewhere else. I don't really like writing negative reviews - I'm aware that my personal opinion may well be different to someone else's and that people's jobs and reputations are at stake. So please read this as my own experience - your's may be different. We had... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

We took two sets of elderly parents for a trip here. The views are stunning! We had booked room 121 with a double aspect which was amazing. We also booked a single room which overlooked some sort of plant and we had to ask to be moved after 2 nights, which to their credit, the hotel did with no problem... More 

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Birmingham, United Kingdom
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

excellent position and good facilities Good base to see local attractions Balcony bedroom very nice to sit and watch boats Really nice place and staff very friendly Nothing else to say but I have to waffle a bit to reach 200 characters which they require Food is also good in bar but a bit fussy in main restaurant

Was this review helpful? Yes 1
Amersham, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel is stuck in the 80's offering very small and uncomfortable beds ! If you want a permanent back ache pay a visit there . The staff is undertrained , mummified and lacking the basic skills to make the visitor feel special . The hotel survives purely on location !

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High Wycombe, UK
Top Contributor
116 reviews 116 reviews
33 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed 1 week ago

I have to say I was very impressed with breakfast, lunch and dinner. The food team do an excellent job and the service is 'English friendly with a touch of formal'. I love the Haven's location. I liked the idea of staying there. I couldn't have been more disappointed. The rooms are tired but, worse, there were problems with the... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

My daughter booked the bridal suite for her wedding. When doing so she was told that there were plenty of free rooms for her guests, yet when i tried to book one the next day i was informed that despite the fact that they had loads of free rooms I could not book one as they were reserved on the... More 

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Wimborne Minster, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

We visited The Haven Hotel for afternoon tea on Bank holiday Monday as a treat for my daughter to celebrate her forthcoming wedding. Although we had booked were left to our own devices as to finding a table. We went inside and sat down. We were given menus and then left for ages, there were no staff around to help.... More 

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Bromley, United Kingdom
Top Contributor
76 reviews 76 reviews
47 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in July 2014, having the room to myself the first night and then joined by my partner for the second night. I was concerned there wouldn't be room for him but we made the best of it - very small room, but a side view onto the sea which I hadn't expected and that was lovely. On the... More 

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Beach (4)
Harbour Double (35)
Outdoor Pool (4)
Restaurants and Bars (15)
Seaview Double Deluxe (29)
Suite (56)
The Hotel (30)

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Hotel & grounds (7)
Dining (2)
Room/suite (1)
Pool/beach area (1)
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