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The Haven Hotel

161 Banks Road | Sandbanks, Poole BH13 7QL, England (Formerly FJB Collection - The Haven)
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The Haven Hotel
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Ranked #7 of 13 Hotels in Poole
A recent review
3 of 5 stars reviewed 4 days ago
TeeEmm Novato, California
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804 Reviews from our TripAdvisor Community

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Traveler rating
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    287
    147
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    37
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
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  • English first
  • German first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (804)
  • Mar-May only
    (228)
  • Jun-Aug only
    (250)
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    (178)
  • Dec-Feb only
    (148)
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Novato, California
Level Contributor
69 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Sadly our experience at The Haven was disappointing. Having always coveted this hotel as a child on our trips to Studland growing up, I was thrilled at the idea of bringing my husband here as an adult. I was prepared for the slightly outdated rooms (who cares with those views right?) but I was not prepared for a teeny-tiny basic... More 

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London, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We are here for the weekend and I must admit the location couldn't get any better. We love Poole and this hotel has been a find. The staff are really helpful especially the gentleman managing the restaurant. I have only every positive things to say about the food and the staff. The rooms are comfortable but could do with a... More 

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Oxfordshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I've been staying at this hotel for a number of years and while its position is fantastic, it desperately needs to be refurbished as its gone way beyond what is acceptable. On my most recent stay, I had room 242 which is a suite and although the room was spotlessly clean, the furnishings were of a poor quality, think badly... More 

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Taunton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Family and friends all delighted in the Havens wonderful sea and harbour views, The food for our Anniversary Lunch was great The service 5 star + We will be back. Thank you Samantha, Everlina and Casha

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Dorset, United Kingdom
Level Contributor
140 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed 1 week ago

Living close by, we have had lunch and dinner here on many occasions. The food and service has always been good and we have enjoyed the stunning ocean views. Only drawback is the parking which can be tricky.

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Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We always wanted to visit sandbanks...this place seemed perfect.... Ok away from the hotel...there's nothing....a few restaurants....and I mean 3! The beach is the best I've ever been to in the uk...and in fact rivals manly in auz...beautiful blue sea,ferry across to purbeck ....but not much else... The hotel....well firstly the Competition for parking is fierce....quieter on the evening as... More 

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West Wickham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Very tatty. Tiny room. Reception staff rude and disingenuous, giving misleading information. View does not make up for dated decor. Very expensive for what it is. Will not be going back. Horrible experience.

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Yorkshire Dales National Park, United Kingdom
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently had a short break here having wanted to visit Sandbanks for some time. Sandbanks itself is beautiful, a fantastic location with lovely beach and plenty of boats to watch sailing by. The Haven hotel however was a bit of a disappointment, we had high expectations based on the price we paid for a sea view room with breakfast... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Good points: 1. Food is good, even very good 2. Service is friendly 3. Room is comfortable 4. Pool is lovely temperature 5. Views are wonderful 6. Fantastic location, easy access to ferry to Jurassic coast, Corfe Castle etc But... 1. Decor is tired, chipped doorframes, carpet old 2. Not warned about wedding party under our bedroom - very loud... More 

Was this review helpful? Yes 2
Hemel Hempstead, United Kingdom
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is in a perfect location, right on the edge of sandbanks. The car park is so useful, especially when you can skip the queue for the ferry to go in, and then you can enter the queue for the ferry 200 metres to the entrance. The hotel itself is beautiful with comfy beds and great views out to... More 

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Hotel Review Summarization

What travelers say

  • Very good(10)
  • Public area(3)
  • Sea view(3)
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Harbour Double (35)
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Seaview Double Deluxe (29)
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The Hotel (30)

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