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All 14 Poole hotels

The Haven Hotel

4.0 of 5 Hotel   |   161 Banks Road | Sandbanks, Poole BH13 7QL, England (Formerly FJB Collection - The Haven)
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The Haven Hotel
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Ranked #7 of 14 hotels in Poole
A recent review
5 of 5 stars reviewed yesterday
Meera V London, United Kingdom
  • Reviews (568)
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568 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
  • English first
  • German first
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English first
London, United Kingdom
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here for 1 night last week, hotel was lovely and spacious; staff were extremely friendly; food was great in the restaurant and the location was brilliant, especially so if you need the ferry as it's literally a stone throw away.

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Top Contributor
106 reviews 106 reviews
34 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 nights. Luckily it was not very hot because ther is no air con although they do provide a fan. Good size room and large bathroom with shower and twin sinks. The hot taps only pruduced a dribble and need attention. Booked a king size bed but this was not what we got. Decent size flat screen... More

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Bushey, United Kingdom
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

over all our stay was good. it is a well located hotel right next to the chain ferry over to studland bay. spent 2 nights with family at hotel. staff were very helpful. the lunch we ordered was very slow to come (only ordered soup/salads etc so was not compicated) and the restuarant was very empty. hotel was clean. the... More

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Portsmouth, United Kingdom
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the Haven for a weekend break. The location of the hotel was perfect for visiting Sandbanks. The room was well equipped and of a good standard (we were located in the refurbished area). The staff were every helpful. Overall, an enjoyable stay.

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Cambridge, United Kingdom
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This Hotel is under the illusion that it can get away with providing very dated rooms at a huge price simply because of its wonderful views. We stayed at 4 B & B's over our stay in Dorset and this was twice the price of all the others and we thought it would be worth it, but it was not!... More

Was this review helpful? Yes 3
Stevenage, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Perfect location-Sandbanks peninsula and next to ferry to Studlands and Brownsea Island. Stunning views from room of bay, and beautiful having breakfast watching the sun come up and boats passing by. Breakfast was v good with great selection available. Had dinner in 2 Rosette La Roche restaurant, and was good but quite honestly my beef dish was a little chewy.... More

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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We checked in for a much needed retreat by the beach for two nights. I called the spa a week in advance to book massages for my partner and I and I was told all three days that week were fully booked, so no spa treatments for us! On our arrival we tried to book a table for dinner and... More

Was this review helpful? Yes 4
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our second stay at The Haven. The views from the dining room and many of the rooms are amazing with plenty of activity on the water and ferries from France coming and going. We didn't have a sea view but our room was comfortable and we slept well. Tea/coffee making facilities were plentiful and there was a large... More

Was this review helpful? Yes 1
Torquay, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just spent a couple of nights at The Haven hotel and couldn't fault it. Initially I had thought it was quite expensive but it was worth every penny. The room was lovely with a very well appointed bathroom, the breakfast was excellent with a wonderful choice and the staff were lovely and friendly.

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Senior Contributor
29 reviews 29 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago

We had booked a double room through booking.com about 6 weeks ago. the rate was almost £190 per night, so not cheap. we were shown to our room which had an unexpected but welcome sea view and a small, grubby balcony but no seats on it. the room was very small, warm, tired and had the worst small mattress that... More

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Additional Information about The Haven Hotel

Address: 161 Banks Road | Sandbanks, Poole BH13 7QL, England (Formerly FJB Collection - The Haven)
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Haven Hotel 4*
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Also Known As:
Haven Poole
Haven Hotel Poole
The Haven Hotel Poole, Dorset

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Hotel & grounds (26)
Pool/beach area (22)
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Dining (6)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
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#2 On the Beach Hotel in Poole #3 Luxury Hotel in Poole
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Official Description (provided by the hotel)
Idyllically located at the very tip of the exclusive Sandbanks peninsular and with uninterrupted views of Poole Harbour - the perfect base from which to visit the Purbecks and the Dorset's famous Jurassic coast. The Haven Hotel offers sheer award-winning luxury from its acclaimed restaurants to its heavenly Spa. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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