We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Poole hotels

The Haven Hotel

4.0 of 5 Hotel   |   161 Banks Road | Sandbanks, Poole BH13 7QL, England (Formerly FJB Collection - The Haven)
Hotel amenities
The Haven Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added The Haven Hotel to your Saves list
Ranked #6 of 14 Hotels in Poole
A recent review
4 of 5 stars reviewed 6 days ago
nobby17 warwickshire
Write a Review

647 reviews from our community

Traveler rating
    211
    219
    116
    72
    29
See reviews for
102
339
11
44
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
  • All months
    (647)
  • Mar-May only
    (162)
  • Jun-Aug only
    (205)
  • Sep-Nov only
    (179)
  • Dec-Feb only
    (101)
All months
warwickshire
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for four nights at the beginning of Dec. lovely hotel with a indoor and a heated outdoor pool plus gym, sauna and steam room. My wife and I dined in the hotel restaurant on two evenings, and we found the food to be of a very high quality. We found the staff to be very friendly, and helpful,... More 

Was this review helpful? Yes
Guildford, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have been to this hotel many times before and we just love it. We were allocated a refurbished room on arrival which was stunning but unfortunately with back problems I found it a problem getting in and out of the shower in a small bathroom. We paid an upgrade and moved to a suite which was so, so lovely... More 

Was this review helpful? Yes
Hertfordshire, England
Contributor
13 reviews 13 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We spent a very nice couple of days at The Haven recently. The staff are very friendly and efficient. We had a lovely sea view room and whilst the weather was good for December, it was not warm enough for us to really appreciate the lovely outdoor facilities that came with the room. One evening meal came in the with... More 

Was this review helpful? Yes 1
Whitchurch, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Was taken to the spa with my daughter as a gift and had a lovely day. The package included two wonderful treatments, a glass of prosecco. a two course lunch in the restaurant and access to the swimming pools and sauna rooms. The staff were very friendly, helpful and professional. The lunch was excellent and the setting beautiful. An amazing... More 

Was this review helpful? Yes 1
Ringwood, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed here for one night in December and was extremely impressed. Having read some previous reviews I surmise that those some people would be better staying in a modern "Box not an elegant hotel. I enjoyed the spa facilities but didn't brave the outdoor pool ,even though it was heated. My room and the general decor of the hotel... More 

Was this review helpful? Yes
Dorset
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a lovely weekend stay at the Haven Hotel Sandbanks. Great room 103 which has a sea view towards the Isle Of Wight. Very busy during December due to all the parties and a wedding but the staff were very friendliy and helpful. Dinner was nice although not a lot of choice, puddings were yummy.Have used the spar... More 

Was this review helpful? Yes 1
england
Senior Contributor
44 reviews 44 reviews
42 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

yet again a great Christmas party with overnight stay followed by a top class breakfast. this hotel has one of the best locations on the south coast if not the uk, with breathtaking views, our room was good and spacious with a large bed,fantastic views see photos.the inside and outside pools are well maintained and a joy to use. would... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went for lunch at La Rochelle Restaurant within Haven Hotel, Poole and it was superb. The food was excellent and also the service. We sat by the windows which were from ceiling to floor and the view was excellent. We were lucky it was a very nice day as well.

Was this review helpful? Yes
St Maxime
Contributor
19 reviews 19 reviews
4 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a lovely place the Haven is and with very friendly staff. Can't comment on the food because we ate out at the Koh Noi just down the road and well worth a visit. The location of the Haven is great. Breakfast is a help-yourself affair which is fine except there's just one coffee machine - what a faff that... More 

Was this review helpful? Yes 1
Fareham, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

To all the staff at the Haven Hotel Sandbanks, thank you so much for a relaxing stay, my wife and I were so happy to be look after from as soon as we walk in the front door. we had room 308 looks over the sea a brilliant room, to sit and look out to sea, watching all types of... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Haven Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Haven Hotel

Address: 161 Banks Road | Sandbanks, Poole BH13 7QL, England (Formerly FJB Collection - The Haven)
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Haven Hotel 4*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Despegar.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your The Haven Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Haven Poole
Haven Hotel Poole
The Haven Hotel Poole, Dorset
Hotel Style:
#1 On the Beach Hotel in Poole
#2 Luxury Hotel in Poole
#4 Business Hotel in Poole
#7 Romantic Hotel in Poole

156 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (146)
Viewed
View from room (19)
Viewed
Room/suite (17)
Viewed
Pool/beach area (25)
Viewed
Hotel & grounds (31)
Viewed
Bathroom (7)
Viewed
Dining (6)
Viewed
0:42
Videos (1)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (7)
Viewed
Dining (2)
Viewed
Room/suite (1)
Viewed
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Price Your Stay