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The Harbour Heights Hotel


TripAdvisor Popularity Index
#5 of 14 hotels in Poole
TripAdvisor Traveler Rating
3.5 of 5 stars 54 Reviews
Recommend57% |
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“Loved it” Oct 2, 2009 - cherries2009
“excellence throughout” Aug 28, 2009 - georgejohn67
Get a great room at a smart price
Avg price for top Poole hotels = €74
€70* Premier Inn Poole - North 4.0 of 5 stars 73% recommend
*Average prices

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What's Near The Harbour Heights Hotel

Top-Rated Nearby Accommodations
Distance in: mi km
Hotel EUR* Distance Rating
Luminiere Boutique B&B €165 0.2 mi 0.3 km 4 of 5 stars
The Saltings €88 1.2 mi 2.0 km 5 of 5 stars
Grovefield Manor N/A 1.9 mi 3.0 km 4.5 of 5 stars
Bees Knees Guest House €68 2.1 mi 3.4 km 5 of 5 stars
Thanet House N/A 2.2 mi 3.5 km 4 of 5 stars
All Accommodations in Poole
*Average price
Top-Rated Nearby Restaurants
Distance in: mi km
restaurant Distance Rating
Sands Brasserie at The Sandbanks 0.3 mi 0.4 km 4 of 5 stars
Sorridi at Compton Acres 0.6 mi 0.9 km 4 of 5 stars
Rajasthan Restaurant 1.7 mi 2.7 km 4 of 5 stars
All Restaurants in Poole
Top-Rated Nearby Things to Do
Distance in: mi km
Thing to Do Distance Rating
Landmarc Restaurant Theatre 3.8 mi 6.1 km 4 of 5 stars
Sixty Million Post Cards 3.8 mi 6.1 km 3 of 5 stars
Oceanarium 4.0 mi 6.4 km 3.5 of 5 stars
All Things to Do in Poole
The Harbour Heights Hotel
Haven Road, Sandbanks
Poole BH13 7LW
England
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The Harbour Heights Hotel
Haven Road, Sandbanks, Poole BH13 7LW, England
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Reviews you can trust

57% Recommend
3.5 of 5 stars 54 reviews
Excellent
20
Very good
9
Average
3
Poor
15
Terrible
7
By trip type
All (54)
Business (3)
Couples (21)
Family (3)
Friends getaway (3)
Solo travel (1)
[ Date ] [ Rating ]
“Loved it”
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5 of 5 stars
cherries2009   2 contributions
Bournemouth, England
Oct 2, 2009 | Trip type: Couples

We recently had a celebration wedding lunch at the Harbour Heights, the lunch was fantastic, the quality of the food was excellant, the service spot on. All the meals arrived together (there were 22 of us) and the staff were faultless, what a lovely experience. We also stayed over for a night, the room was clean, bit small, but the... more

Management response from
HotelResponsePoole, Revenue Manager

Cherries2009 - thank you so much for taking the time out to review our hotel after your celebrations. Your review is really appreciated and it’s always so nice to hear positive feedback. We look forward to welcoming you back to the hotel and wish you every success in your new lives together.

“excellence throughout”
Save Review
5 of 5 stars
georgejohn67   1 contribution
essex
Aug 28, 2009 | Trip type: Couples

we have just returned from three nights at harbour heights hotel and found it a wealth of hospitality encasing high standard of accommodation and excellent crusine served by professional and friendly staff m& j larner essex more

Management response from
HotelResponsePoole, Manager

Dear georgejohn67 thank you for your review and positive comments. We fully appreciate the importance of our staff to the business, it is always nice to hear that they are appreciated and that you found them friendly. The Harbour Heights is well known for its cuisine, our Head Chef prides himself in preparing high quality dishes prepared with seasonal and...

“lovely hotel but a little overpriced”
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4 of 5 stars
rzp1977   1 contribution
west midlands
Aug 22, 2009 | Trip type: Family

We stayed for 3 nights at the harbour heights hotel. We took advantage of the 3 nights for the price of 2 offer staying in a family room. This made the cost of the stay a little more affordable. If we had payed the full price we would have felt the hotel was overpriced. Staff were friendly and room was... more

Management response from
HotelResponsePoole, Manager

rzp1977 – Thank you for your comments. Obviously we are disappointed to hear that you consider the hotel to be overpriced as many of our guests comment on the Harbour Heights being exceptionally good value for money. Admittedly The Harbour Heights does not cater particularly well for children as it is a Boutique hotel, our sister hotels (The Chine and...

“Lovely 3 Nights at Harbour Heights”
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5 of 5 stars
P0ppyd0g   2 contributions
Essex
Aug 21, 2009 | Trip type: Couples

We returned yesterday from a 3 night stay at Harbour Heights Hotel. On arrival we were made to feel very welcome by the receptionist with a quick and easy check in. Our room on the second floor was lovely spotlessly cleaned with the most stunning and beautiful views I have ever seen. We ate in the restaurant one evening and... more

Management response from
HotelResponsePoole, Manager

Dear P0ppyd0g – thank you for your kind comments, it is always nice to read positive reviews. We are so pleased that you felt so welcome at The Harbour Heights and enjoyed your stay. The Poole area offers so much to see and do, not to mention that the unique views from the hotel terrace can keep you occupied for...

“A lovely location and wonderful food”
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4 of 5 stars
LittleLadyNewForest   4 contributions
New Forest
Jul 21, 2009 | Trip type: Couples

I have visited The Harbour Heights on many occasions for lunch, mainly during the weekend, with my partner and his family. I must say over all the experience was very pleasant. The food, especially my starter, was presented in a nouveau cuisine style which was very pleasing to the eye and tasted wonderful. The subtle flavours really complimented eachother. For... more

Management response from
HotelResponsePoole, Manager

LittleLadyNewForest – thank you for your review and feedback. The foliage seems to have grown especially quickly this year, which is a shame because as you quite rightly say the view is breathtaking. Thank you also for your comments regarding the waiter, this is not acceptable and has been flagged to the team as an urgent training need. Overall though...

“Trying to be something, its not!!”
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2 of 5 stars
Limehouse1   1 contribution
London
Jul 6, 2009 | Trip type: Couples
0/1 found this review helpful

Travelled to the Poole area to attend a charity event and the Harbour Heights hotel was all that was available for one night, on the date we required My partner booked the hotel on the internet and paid up front, but on arrival to be requested his card details and presented with a bill. After a difficult conversation with the... more

Management response from
HotelResponsePoole, Manager

Oh dear, Limehouse1, you certainly seem to have caught us on a rare bad day. It is obviously very disappointing to read your review and to realise that one of our guests felt so dissatisfied with their stay. However, we remain grateful for your comments and constructive criticism as this helps with on-going training and development. I hope that perhaps...

“Everyone else must have been somewhere different??”
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5 of 5 stars
Shawfire   8 contributions
Dorset
May 18, 2009

I read all the reviews on the Harbour Height Hotel - and was not looking forward to the wedding i was attending last weekend. All i can say is there must be 2 Harbour Heights - as the hotel i was at was amazing. The staff (yes alot were eastern europeen - i know that gets some peoples backs up)... more

Management response from
HotelResponsePoole, Manager

Well they say the things you do not look forward to, can be the best and Shawfire it certainly seems as though this is true of your experience. The Harbour Heights has a great reputation as a wedding venue, with our wedding organiser Beverley and her team giving 100% - or more – every single time. I am pleased that...

“beautiful views rude service”
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2 of 5 stars
LondonHector   1 contribution
London
Mar 6, 2009 | Trip type: Friends getaway

beautiful views that feel magical, Rooms are compact but fine. Nightmare that you have no 'do not disturb' signs and can't lock them so house keeping came in twice to all 3 rooms our friends and I stayed in. The most shocking was the rudeness of the manager and the fact that they ignored our orders, were reluctant to seat... more

Management response from
HotelResponsePoole, General Manager

Hector, I was very sorry to learn of your recent disappointment when visiting our hotel but thank you for your frank review. I do assure you that we do read all reviews, good and bad, and take on board all comments made. I would have liked to have had an opportunity to sit down with you at the time of...

“very impressed”
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5 of 5 stars
jmpee   8 contributions
Lancashire
Feb 17, 2009 | Trip type: Business

Second 1 night stay , the first being in summer !!! 2008. Despite it being middle of winter was just as impressed as when visiting on a warm summers day. When the sun shines I doubt there is a more spectacular setting for sitting out having a drink. If anyone knows of one let me know. View from sea facing... more

“Not that great”
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2 of 5 stars
katewcdf   12 contributions
Cardiff, United Kingdom
Oct 27, 2008 | Trip type: Couples
1/1 found this review helpful

We stayed here in October for one night as part of a wedding party. Our room was nice, it had a small balcony with a table and chairs with a beautiful view of Sandbanks, the harbour and Brownsea Island. The room was a decent enough size (although maybe not as large as you'd expect for the rack-rate). Bathroom was nice... more

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The Harbour Heights Hotel Also Known As

  • Harbour Heights Hotel
  • Harbour Heights Poole
Address: Haven Road, Sandbanks, Poole BH13 7LW, England
Poole Hotels The Harbour Heights Hotel
3.5/5.0
54