We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Poole hotels

Harbour Heights Hotel

4.0 of 5 Hotel   |   73 Haven Road, Sandbanks, Poole BH13 7LW, England (Formerly FJB Collection - Harbour Heights)
Hotel amenities
Save Saved
You added Harbour Heights Hotel to your Saves list
Harbour Heights Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #6 of 14 hotels in Poole
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Sandbanker Poole, United Kingdom
  • Overview
  • Reviews (386)
  • Photos (69)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (118)
  • Location
  • More
Write a Review

386 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Poole, United Kingdom
12 reviews 12 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We live locally but used the hotel to celebrate our Golden Wedding. We paid for twelve members of our family plus two friends to stay in the hotel for the weekend and booked a table in the restaurant for dinner for twenty one people on the Friday and so we were quite anxious as to the level of service, rooms... More

Was this review helpful? Yes
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband booked this hotel for our anniversary trip. I had no idea what to expect until I got there. The hotel was perfect. We had a room with a private balcony and spa bath. The hotel was clean, spacious and the staff were polite and appeared to enjoy their work. The hotel is near the chain ferry to Studland... More

Was this review helpful? Yes
Buckingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for the third night in a south coast trip. Looked at the tips and asked for a room with a harbour view. We had room 310 which had two small balconies and a fantastic view over the entire harbour and Poole. The room had a king sized bed and great decor in the bathroom. Nice shower. The room... More

Was this review helpful? Yes 1
5 reviews 5 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Met a business colleague for breakfast we both ordered eggs Benedict and had one hot drink each. food was good. Bill was £33. Did not question it at the time as with colleague. rung later and spoke to duty manager and told that their breakfast is a flat rate of £16.50 each which is very good value as you can... More

Was this review helpful? Yes 1
Greenford, United Kingdom
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here for two nights to celebrate our wedding anniversary. The staff were all very polite and friendly. The bedroom was rather on the small size but the views from the room was lovely. Breakfast was excellent, a great selection of hot and cold meals. We prepaid £25 each for a 3 course meal but when... More

Was this review helpful? Yes
Surrey, UK
Top Contributor
53 reviews 53 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We went for dinner for the 2nd time in 6 months. Lovely views, good service, delicious food, especially the risotto, highly recommend for a relaxed meal, with friends. Good cocktails and a good selection of wine.

Was this review helpful? Yes
Top Contributor
183 reviews 183 reviews
30 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed 1 week ago

Good WiFi throughout the hotel with decent speeds average 20Mb down and 5Mb up. Well appointed standard room. Good shower, powerful and easy to use. Jacuzzi bath worked well if a bit narrow but I'm not a small chap. Our aircon was not working. Reported it on way out for evening, nothing done about it 4hrs later. Extractor outside the... More

Was this review helpful? Yes 2
Dorset, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I would like to recommend the Harbour Heights for their excellent management of my daughter's recent wedding event held there. Sebastien and Lauren, the wedding managers could not have been more helpful and reassuring running up to the event and on the day managed the day so brilliantly for us all. Their attention to detail made what is already a... More

Was this review helpful? Yes
Poole, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I have had dinner in the restaurant here midweek, weekends and New Year's Eve. On every occasion I have received excellent service and outstanding food. Would definitely recommend. Definitely worth stopping by.

Was this review helpful? Yes
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We hadn't been to the Harbour Heights recently (until a private party last month) which reminded us of the stunning harbour views across to Brownsea Island. This week we felt like enjoying dinner out and opted for here. We have to say that by and large the food was good (the Moules mariniere absolutely delicious) - and the service was... More

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Harbour Heights Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Harbour Heights Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Harbour Heights Hotel

Address: 73 Haven Road, Sandbanks, Poole BH13 7LW, England (Formerly FJB Collection - Harbour Heights)
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Harbour Heights Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Tingo, Agoda, BookingOdigeoWL and Venere so you can book your Harbour Heights Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Harbour Heights Poole
Harbour Heights Hotel Poole, Dorset

69 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (57)
View from room (3)
Hotel & grounds (10)
Room/suite (21)
Dining (10)
Videos (1)
Other (12)

Management photos: Courtesy of the property manager

All management photos (13)
Hotel & grounds (7)
Dining (2)
Bathroom (1)
Room/suite (1)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Poole with
any amenities


Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style
#1 On the Beach Hotel in Poole #2 Luxury Hotel in Poole #5 Romantic Hotel in Poole
Hotel Class
Official Description (provided by the hotel)
Located on the Sandbanks Peninsula on Dorset's south coast, The Harbour Heights Hotel is easily accessible by car or train. Nearby is Poole with its superb bay and fascinating Quay. Bournemouth town centre is just ten minutes drive away, with all the cosmopolitan retail, culinary and entertainment experience that is to be found in this vibrant town. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Harbour Heights Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer