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Harbour Heights Hotel

#6 of 13 Hotels in Poole
Certificate of Excellence
4.0 of 5
73 Haven Road, Sandbanks, Poole BH13 7LW, England (Formerly FJB Collection - Harbour Heights)
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Harbour Heights Hotel
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Harbour Heights Hotel
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489 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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Byron Bay, Australia
2 reviews
1 of 5 stars Reviewed yesterday NEW via mobile

I went to Harbour heights for a simple coffee in the decking to get some work done and waited for over half an hour for a waiters attention. Most of the staff seemed to be ignoring me as I try tried to get someones attention. I then waited another 15 mins for a cup of tea. For such a lovely... More 

Was this review helpful? Yes 1
Maidstone, United Kingdom
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

What a disappointment after a long journey to arrive at this tired, shabby hotel. As our rooms were not ready we headed straight for the terrace where we had an adequate, overpriced lunch. It has to be said that the views are amazing, and the staff, on this occasion, polite, despite getting our bill wrong. Feeling refreshed we then headed... More 

Was this review helpful? Yes 1
Top Contributor
77 reviews 77 reviews
47 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 1 week ago

Very pleasant 'boutique' hotel in a great location close to Sandbanks. We stayed for one night in a room on the second floor with a balcony. Well worth paying the extra for the stunning views over Poole Harbour. We ate dinner and breakfast at the hotel. The food was pretty good. I would choose this hotel again if I was... More 

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16 reviews 16 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Came for a family meal out and chose off the set menu for 3 courses. The staff were very friendly and attentive. The fish choice off the set menu was all gone so slightly disappointed that no replacement was offered but the food was delicious and a lovely ambience along with the piano player made for a pleasant evening out... More 

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Simply excellent. Wonderful food, delicious and reasonably priced wine list, best of all, truly excellent staff. A credit to the hotel. The views from the dining are a good enough reason to visit on their own. Memorable for all the right reasons.

Was this review helpful? Yes 1
Poole, United Kingdom
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited here today for lunch. Paid £42 for a portion of fish and chips & a gormet burger with chips, and 2 pints of lager. Quite pricey. The barman also included the 10% discretionary tip which was a cheek, considering I had to go to the bar, I had to order the food and drinks at the bar, I had... More 

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Bournemouth, England
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have spent New Year's Eve at the Harbour Heights for the past two years. We have thoroughly enjoyed the Chef's Tasting Menu in the restaurant and then enjoyed great comfort in our rooms overlooking the harbour or Brownsea.. In all we have stayed here on probably six occasions and we only live a couple of miles away! The food... More 

Was this review helpful? Yes 1
Top Contributor
70 reviews 70 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The dining room was extremely busy, but the staff were very attentive and we were fortunate in being giving a table with a lovely view over Brownsea and "the lake". The food and wine were excellent; the tian of seafood, tomato and red pepper soup, and classic sirloin of beef with all trimmings melted in the mouth. If I had... More 

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London UK
Top Contributor
53 reviews 53 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I booked the Winter Warmer 2 night stay direct from the hotel website. We arrived to find a very full car park but managed to only got a space near the hotel when someone left. Check in was easy with a very polite receptionist. Our room was on the the first floor quite near a noisy lift.... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was the 14th birthday quiet celebration of my one and only precious daughter, Lady Liz Verdayne at Harbar Bistro. The staff was so friendly the moment we arrived at the restaurant. They gave us the best near the window table. The food was great. The staff was accommodating and friendly. Excellent for fine dining and quiet birthday celebrations. Definitely... More 

Was this review helpful? Yes 1
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Amenities (24)
Double Deluxe Room (43)
Harbour Double Room (40)
Harbour Double With Balcony (45)
Large Standard Room (42)
Restaurants and Bars (16)
The Hotel (18)

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Room/suite (3)
Hotel & grounds (9)
Dining (3)
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