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Harbour Heights Hotel

4.0 of 5 73 Haven Road, Sandbanks, Poole BH13 7LW, England (Formerly FJB Collection - Harbour Heights)
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Certificate of Excellence 2014
Harbour Heights Hotel
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Harbour Heights Hotel
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465 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
44 reviews 44 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Went here for my stepmoms birthday for a surprise birthday afternoon tea. We had 20 members of the family there. The view was really nice , The atmosphere was lovely. Service brilliant and scones very tasty. Would definitely recommend for an afternoon tea

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4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

This is, the worst customer experience I've ever come across in my life. Absolutely disgusting. A member of staff actually swore at me, and when I asked for the manager she just got defensive over her staff. Please don't ever go here

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London, United Kingdom
Top Contributor
73 reviews 73 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

we stayed here whilst visiting relatives nearby. We arrived Friday evening. Staff at reception were very pleasant and welcoming. The reception area was very fresh and modern. We had a double room on the first floor. The room was not huge but big enough for a weekend. Very clean and had everything we needed. The bathroom was large with jacuzzi... More 

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Oxford, United Kingdom
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a modern well presented room on the third floor with an amazing view over the bay. The breakfast is of a high standard - linen napkins, tea delivered in a teapot, toast in a rack and the food is hot and very well cooked. The waiting staff are friendly and efficient. Dinner is good but a little expensive... More 

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16 reviews 16 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Upgraded our room just before arrival but were upgraded again by the management who kindly took us around various rooms to see which one we liked. Never ever been treated like this before.The room was huge with a most marvellous view towards Brownsea Island. Breakfast was very good with help yourself fruit and cereals and a cooked breakfast to order.... More 

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Senior Contributor
21 reviews 21 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Harbour Heights for one night on my Birthday. We had a balcony but couldn't make use of it because of the weather. Lovely room and the most comfortable bed I have slept in for a long time. The food was delicious with the exception of tough leeks which were uneatable. Different vegetables were give to us with... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for work after visiting for a party a few weeks prior. The hotel is fantastic, with good food, great rooms and lovely location within a short distance from the town and with lovely views from some of the rooms and the main dining area. I would definately recommend this hotel and would stay again - business or... More 

Was this review helpful? Yes 1
Poole, United Kingdom
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Attended a beautiful wedding on Valentine's Day. The Room was absolutely stunning. Everything was done to perfection. The staff attentive, the food outstanding. I would highly recommend this Hotel. The views were amazing. The whole day flowed effortlessly.

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High Wycombe, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What a wonderful hotel. Excellent location, with wonderful harbour views. The staff are very friendly and helpful. Food was freshly cooked and delicious. Room was huge and spotlessly clean. I highly recommend this hotel

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5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here on businesS half a dozen times when in Poole and the fact I keep coming back is reference enough.Great views and the food is pretty damn good. Must mention Dawn on reception who was most helpful indeed.

Was this review helpful? Yes 1
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Additional Information about Harbour Heights Hotel

Address: 73 Haven Road, Sandbanks, Poole BH13 7LW, England (Formerly FJB Collection - Harbour Heights)
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Harbour Heights Hotel 4*
Number of rooms: 38
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Also Known As:
Harbour Heights Poole
Harbour Heights Hotel Poole, Dorset
Hotel Style:
#1 On the Beach Hotel in Poole
#2 Luxury Hotel in Poole
#4 Romantic Hotel in Poole

80 photos of this hotel

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Room/suite (22)
Hotel & grounds (10)
View from room (6)
Dining (15)
Videos (1)
Other (13)

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Hotel & grounds (7)
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Bathroom (1)
Room/suite (1)
Other (2)
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