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Harbour Heights Hotel

73 Haven Road, Sandbanks, Poole BH13 7LW, England (Formerly FJB Collection - Harbour Heights)
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Harbour Heights Hotel
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643 Reviews from our TripAdvisor Community

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Birmingham, England
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from a 3 day winter break at Harbour Heights. Excellent value for money, included room with harbour view, dinner on first night and champagne afternoon tea second day. Food was wonderful, so much so that we booked dinner on our third evening. Staff were very friendly, especially reception. Restaurant staff were very obliging and nothing was too much... More 

Helpful?
Thank SarahSBirmingham
Dorchester, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This has to be one of my favourite places to eat in the south of England. The restaurant has a good balance of a formal but relaxed atmosphere. The food is always good but the view is unbeatable. ( why go to the south of France). There is a lovely terrace outside and on chillier days a bar area to... More 

Helpful?
Thank chewie2812
Oxford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I booked a champagne cream tea for my wife's birthday. The setting is by pool harbour and when the sun is shining you have a great view. In warmer weather you can sit outside on the decking but when we went in February it was too chilly. We sat by the window with the sun streaming through. We had the... More 

Helpful?
2 Thank Adam K
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Thank you for your review Adam K, the champagne cream tea is very popular and you made an excellent choice with it. Please keep in mind that when you come to visit us next time, you can ask any member of staff for some blankets if you do want to sit outside for a bit. We look forward to welcoming... More 

Minehead, United Kingdom
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Large, comfortable room, whirlpool bath. Breakfast generous and staff very welcoming . Lovely views of the harbour, balcony small but good to have. Tv and iron useful. Situated just off the main road so easy walk to seafront . Able to use facilities at partner hotels very close by.

Helpful?
Thank Marcus C
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Thank you for your review Marcus C, it is fantastic to hear how much you enjoyed your stay with us. Our Whirlpool baths add a great dimension to our rooms and offer luxurious baths for those special moments. We couldn't be prouder of the location we are at and our staff still sometimes find the view breathtaking when looking over... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I booked a weekend away with my OH and some friends. Whilst there was a £10 difference in prices paid, I got a room with about a foot of space at the end of my bed (see photo Rm 109) and not exactly the finest of views. My friends got a room with space for a sofa and a nice... More 

Helpful?
Thank Lady_Trumpington
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Thank you for your review Lady_Trumpington, we are glad that you enjoyed our breakfast and the accompanying views! Since you stayed in one of our smaller, budget rooms, you unfortunately missed out on the spectacular view from your room. We would advice to upgrade to a sea-view or sea-view balcony next time. Hope we will see you soon again. More 

Southampton, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We just had a very good meal in the restaurant with my colleague. Our table was right at the window so we could look the harbour, this little hotel has an amazing location.The food was delicious, I had perfectly cooked steak on the bone with recommendation of a rare red wine. The Czech girl who look after us was very... More 

Helpful?
Thank Carl H
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Thank you for your kind comments Carl H, we are happy that you enjoyed your stay with us so much! Looking forward to see you again :) More 

Poole, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

This is a great place to take visitors and family for a guaranteed lovely time. The food is wonderful and beautifully presented. The waiting staff are very attentive and professional, and the terrace is fabulous for drinks or bar snacks with wonderful views. We have witnessed a wedding reception taking place there which was beautiful, and a ladies afternoon tea... More 

Helpful?
Thank Heather M
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Thank you for your kind words Heather M, our chefs are very proud of their produce and always welcome feedback from our customers such as yours. More 

Munich, Germany
Level Contributor
63 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night at the harbour heights hotel. It is a nice boutique hotel close to the harbour (as you might guess from the name). The rooms are nice, not too large though. If you get a room on the backside - you can enjoy a nice sea view in the mornings. Some rooms even have their own balcony. The... More 

Helpful?
1 Thank Antipasti79
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Thank you for your review Antipasti79, our eggs benedict is very popular, even with locals. Hopefully next time you stay you can upgrade to a seaview-balcony so that you can enjoy our stay even more! More 

Fareham, Hants
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here Friday night in a balcony room. The view was amazing from the balcony window. We were lucky that it had been raining all day, but the sun came out just before we checked in giving the most beautiful sunset over the bay.The bed and all the facilities were comfortable & very well thought out. The breakfast was perfect.Do... More 

Helpful?
Thank CAFFareham_Hants
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Thank you for your review CAFFareham_Hants, we are glad that you enjoyed your stay with us. We agree that the sunsets over Poole harbour can be spectacular ! More 

Plymouth, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Lovely spacious room with a spectacular view of the bay. It was very clean and comfortable with a balcony you could sit out on. Friendly, helpful staff. Good breakfast with plenty of choice. We would definitely stay there again. Although there is no spa at the hotel we were offered the use of the spa facilities at their other hotel... More 

Helpful?
Thank Judy W
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Thank you for your review Judy W, we are so happy that you had such an amazing experience with us and we are looking forward to see you again very soon! More 

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