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All 14 Poole hotels

Harbour Heights Hotel

4.0 of 5 Hotel   |   73 Haven Road, Sandbanks, Poole BH13 7LW, England (Formerly FJB Collection - Harbour Heights)
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Harbour Heights Hotel
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74%
Ranked #6 of 14 hotels in Poole
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
sprig63 Gloucester, United Kingdom
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321 people have reviewed this hotel

Traveler rating
    149
    86
    38
    31
    17
See reviews for
42
172
9
27
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel is in a beautiful location with outdoor terraces looking out onto the sea . We stopped off for a light meal in the hotel and what a disgrace . You have to go up to the bar to order food (surely they can do better than that ? ) and I had a hard time getting service, let... More

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Gloucester, United Kingdom
Top Contributor
57 reviews 57 reviews
38 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

This was very nice. I made a mistake with my booking (wrong dates), but they helped me out...found a room and waived the non transferable booking policy, all but a small admin fee, which was very good of them. The room had a great view and was spacious and clean. The power shower was good and bathroom had 2 sinks... More

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Senior Contributor
42 reviews 42 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall there is nothing actually wrong with this hotel. Rooms are adequate (although a little small) views are great (we were in a Harbour View room), and food quality was good. The dinner was actually better than the breakfast. We rated as average because the hotel just appeared to be trying to be something it wasn't. It isn't slick /refined... More

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Always poor service with staff who can't talk English. You always have to ask and never approached. Go outside and you will wait forever for service. Good location ,poor cheap staff which is such a shame. Expensive too

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Bournemouth, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

On getting a voucher for afternoon tea for two as a Mother's Day gift at Harbour Heights hotel I was looking forward to going to day. The view over the sea was just about the only thing that we enjoyed .After sitting for 25 mins with a glass of prosseco (not champagne as on voucher )I enquired when we would... More

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Basildon, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and i stayed here on the 27th of March 2014 for 2 nights we had room 111. The room was very clean and spacious with all that we needed for a great stay. The bathroom was lovely we had a spa bath with a power shower above so best of both worlds!! and lovely clean white fluffy towels... More

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Bath, United Kingdom
Top Contributor
56 reviews 56 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As you will see by the number of reviews I write, I am an experienced traveller. I go to about 10 hotels a year, (although I don't always write a review). You will also see that I am not the sort of reviewer who winges and moans on and on. I always like to give praise where praise is due.... More

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romford
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Always enjoy the best hospitality- lovely rooms- food well cooked and presented. Its worth having the experience of this great hotel in a prime position. Many thanks to all the staff for making it a great stay. m&J

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just returned from three nights at the Harbour Heights Hotel. Everything went perfectly - even to the flowers my husband had arranged for my birthday being in our room when we arrived. The views from the Hotel are super. Service was first class and we will be returning soon.

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Brighton, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My mother bought us a 2 night stay with a meal as a Christmas present, at this hotel. Our room (302) was super but for a few things: 1. The floorboards would wake the dead 2. There was no drinking water in the room 3. The kettle has to be inside a cupboard to boil 4. The air conditioning must... More

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Additional Information about Harbour Heights Hotel

Also Known As:
Harbour Heights Poole
Harbour Heights Hotel Poole, Dorset
Address: 73 Haven Road, Sandbanks, Poole BH13 7LW, England (Formerly FJB Collection - Harbour Heights)
Location: United Kingdom > England > Dorset > Poole
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Poole
#2 Luxury Hotel in Poole
#2 Romantic Hotel in Poole
#4 Business Hotel in Poole
#5 Family Hotel in Poole
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Harbour Heights Hotel 4*
Official Description (provided by the hotel):
Located on the Sandbanks Peninsula on Dorset's south coast, The Harbour Heights Hotel is easily accessible by car or train. Nearby is Poole with its superb bay and fascinating Quay. Bournemouth town centre is just ten minutes drive away, with all the cosmopolitan retail, culinary and entertainment experience that is to be found in this vibrant town. ... more   less 
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