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Harbour Heights Hotel

73 Haven Road, Sandbanks, Poole BH13 7LW, England (Formerly FJB Collection - Harbour Heights)
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Harbour Heights Hotel
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558 Reviews from our TripAdvisor Community

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Traveler rating
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    73
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    30
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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  • French first
  • German first
  • Russian first
  • Any
English first
  • All months
    (558)
  • Mar-May only
    (175)
  • Jun-Aug only
    (181)
  • Sep-Nov only
    (114)
  • Dec-Feb only
    (88)
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Mumbai (Bombay), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We chose to stay at Poole in the UK only because of the hotel and we were not disappointed. Harbour Heights is a great hotel with excellent views and superb rooms. Flying in from India on a 10 hour flight, we chose to drive directly down to Poole to this hotel and didn't regret it. Their checkin and check out... More 

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Beware if you book specific rooms in this hotel as the reception staff are quite likely not to honour that, switch you to something smaller for same price, but not warn you and in fact try to make out three's no difference when there is. Good restaurant, good views from the right room, but not cheap.

Was this review helpful? Yes 1
England, United Kingdom
Level Contributor
121 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything about this hotel was good, the service, the food, the room but then when I paid the bill they had charged £1.50 for a small bowl of crisps with our drinks. Its not the £1.50 it is just that Parking is Free, Breakfast (which was excellent was free) why spoil it with this pennygrabbing

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London
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

One of the finest locations in the country with great views looking over Poole harbour but the quality of service really lets the hotel down. Simple staff training days would really help the morale of everyone involved with the hotel. It has so much potential but currently lacks attention to detail which could really make a big difference.

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Bournemouth, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best meals I have had. Enjoyed 2 courses and boy, were they good! Delicious goats cheese starter and Hake for main main meal. Stunning views over Brownsea. Felt very relaxed here with the waiting staff being polite and not intrusive. Superb little surprise Happy Birthday plate of petit fours for my mum arrived. This was a little... More 

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Stevenage, England, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Sea room view definitely worth the extra". Although the room on 3rd floor was on the small side it was lovely with window in roof as well as door opening onto French balcony. Disappointed that hairdryer in bathroom didn't work but found one in the room the next morning! Didn't appreciate early morning call at 6am that we hadn't ordered!... More 

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Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful setting with fantastic views. The starters were too large for us, which may sound silly but it slightly spoilt my main course as I was already feeling full. The rib of beef shared between my son and husband was amazing and I definitely had dinner envy. I found the jus on my chicken over powering and too rich. We... More 

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Leicester, England, United Kingdom
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 304 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great birthday heal with parents and good service. Very likeable local Dorset rose fizz too!! Nice touches with piano music and service at a good pace. Only slight gripe... Hard to attract attention to pay!! Great views across the bay and plenty to look at.

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Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect place for a gin & tonic in the sunshine, often difficult to get a place in the car park, however well worth the struggle as the views are amazing.....service was excellent-nice lunchtime menu, we only had drinks & olives - going back for lunch as soon as possible & the sun is shining!!

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Canterbury, United Kingdom
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very good two nights stay thank you Plus points Stunning views from the bar area and my bedroom overlooking the sea The staff were very professional, experienced and efficient Heated mirrors in the bathroom and lovely clean bedroom with easy access free wifi. Easy free parking Not so good points The double room had two single beds pushed together.... More 

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Room/suite (27)
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Double Deluxe Room (43)
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Harbour Double Room (40)
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Harbour Double With Balcony (45)
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Large Standard Room (42)
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Restaurants and Bars (16)
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The Hotel (18)

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