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Holiday Inn Express Poole


Hotel class 3.0 of 5
Walking Field Lane, Poole BH15 1RZ, England
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Reviews you can trust

60% Recommend
3.0 of 5 stars 56 reviews
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By trip type
All (56)
[ Date ] [ Rating ]
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1 of 5 stars
itsmikeChelmsfordUk   2 contributions
chelmsford uk
Oct 25, 2009 | Trip type: Couples

Frequent stayer with this chain of hotel so had no qualms about booking. Wrong. Fault with card key lock on arrival. Receptionist finally got the replacement card to work so had to swipe it ten times to have to get it to work once. If next door used the shower ir was deafening in our room. That included at 5am.... more

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3 of 5 stars
Hampshire123   27 contributions
Hampshire, England
Oct 8, 2009 | Trip type: Family

We stayed at the Holiday Inn Express on a Saturday night - an early start with the brilliant Wessex Archaeology dive team meant we needed to be close to Poole Quay. We got a deal on the website, paying just over half the standard rate. For that price it was fine and worked for us. The staff were really helpful... more

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1 of 5 stars
ErnestDurham_NC   1 contribution
Durham,NC
Sep 20, 2009 | Trip type: Family

This is the most overpriced place I have ever stayed.. They charge extra for everything. Small might be a good name for this because the rooms are small, the TV is small the breakfast is small, and the management is very small..One of the managers told me they could charge the prices because they could. They chagred 30lb for a... more

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5 of 5 stars
Adamh34   14 contributions
Edinburgh, Scotland
Aug 25, 2009 | Trip type: Family
1/1 found this review helpful

We stayed at this Hotel for 3 nights (Sunday, Monday, Tuesday) in mid August travelling with our 4 month old daughter. We searched for some time to locate a Hotel on the coast with parking right outside - which this hotel offers. We drove down from Edinburgh (part of a 2 week trip South) & were fully laden thus not... more

Poor value
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2 of 5 stars
MistletoeDerbyUK   4 contributions
Derby UK
Aug 16, 2009 | Trip type: Couples
0/1 found this review helpful

Extremely expensive for a mediocre hotel. Rooms not very clean. Basic breakfast. Poor location to access Poole. Railway close by but not too noisy. more

Management response from
GeneralManager2, Operations Manager

Thank you for taking the time to write your comments. We are very surprised that you found our location poor to access Poole as were are located in the town centre. All Express by Holiday Inn hotels offer a basic complimentary continental breakfast which is regulated by Intercontinental Hotels Group. We have passed your comments onto the housekeeping department to...

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2 of 5 stars
Just1GirlintheWorld   1 contribution
Swansea, UK
Jul 30, 2009 | Trip type: Couples

Well I'll start with the good point about this hotel the locations fantastic right in the centre of Poole and walking distance to both the town centre and the quay. This would be a great hotel for about £50 a night however for the £115 a night they charge it's pretty unimpressive. Our room was average although the bed was... more

Management response from
GeneralManager2, Operations Manager

Thank you for your comments regarding your recent stay. Please accept our apologies for the lack of water pressure and the noise created by other guests. All Express by Holiday Inn hotels are equipped with showers, not baths as per our brand standards. I am sorry that you found our beds to be uncomfortable, most of our guests are very...

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4 of 5 stars
Shevvy   14 contributions
London, England
Jun 25, 2009 | Trip type: Family

The Express by Holiday Inn chain is a no frills service but is always a bit better than other budgets chains. This was good and clean and comfortable. If anything the rooms are slightly bigger than others I've been to. They put on a simple buffet breakfast included in the rate. Its not in the nicest area, just off a... more

Management response from
GeneralManager2, Operations Manager

Thank you very much for your postive comments regarding your recent stay at our hotel. We are glad that you recognise and appreciate the Express by Holiday brand and that your stay was comfortable. We also hope to welcome you back in the future. Operations Manager

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4 of 5 stars
paulus1967   14 contributions
Bolton, United Kingdom
Jun 13, 2009 | Trip type: Couples

We stayed at the HIE Poole fro 3 days last week. on arrival there were no problems with the check in at all. The room was on the 3rd floor 322 nice and spacious as you would expect from a Holiday Inn Hotel. Although the room did look a little tired and the nets on the windows had holes in... more

Management response from
GeneralManager2, Operations Manager

Dear Guest, Thank you for taking the time to write your comments. We have taken into account all of your suggestions and will endeavour to implement the changes where possible. We encourage all feedback as it enables us to maintain our usual high standards. We are glad you enjoyed your stay and we hope to welcome you back in the...

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2 of 5 stars
AshbyBaggie   4 contributions
Ashby de la Zouch
May 3, 2009 | Trip type: Couples

I have stayed in many Holiday Inns Express Hotels over the years( Priority Club Member), so I know what to expect, but sadly Poole didnt meet my expectations. The room was badly in need of a refit, tired bathroom, worn carpets, holey curtains just isnt up to the usual HIE standard.The soap dispenser was empty when we arrived, I heard... more

Management response from
GeneralManager2, Operations Manager

Dear Guest, I first and foremost would like to thank you for the positive comments you made regarding the staff, this is very motivational and much appreciated. I would like to apologise for the disturbed nights sleep you experienced due to other guests and for the housekeeping problems you encountered. Our local company has been contacted straight away and the...

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5 of 5 stars
LondonEstelle   1 contribution
London
May 3, 2009 | Trip type: Family

We stayed there few times, last time in April. The staff were polite and helpful. Rooms are simple, but have all one needs: comfortable bed, telly, AC, good shower. Buffet breakfast - also enough variety to satisfy all members of family. My husband went first for breakfast with our 4 month old son and was nicely suprised when a member... more

Management response from
GeneralManager2, Operations Manager

Dear Estelle, Thank you very much for your postive comments regarding your recent stay at our hotel. I have passed your compliments to our Breakfast assistant and we are glad you enjoyed your visit and we hope to welcome you back in the near future. Operations Manager

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Holiday Inn Express Poole Also Known As

  • Poole Holiday Inn Express
  • Holiday Inn Poole
  • Poole Holiday Inn
Address: Walking Field Lane, Poole BH15 1RZ, England