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Holiday Inn Express Poole

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Walking Field Lane, Poole BH15 1RZ, England
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1 room 1 guest
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Holiday Inn Express Poole
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579 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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South Wales
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were celebrating our Golden Wedding Anniversary and we chose the Holiday Inn because of it's great location, within walking distance to Poole quay side and town centre. The staff were were very friendly, especially Michal, who made our Anniversary a memorable evening. Our room was clean and always well stocked with coffee etc. Well done to you all at... More 

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Wellington, Shropshire
Level Contributor
169 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I booked this as part of my IHG credit card deal. The staff weren't aware at check in, but we resolved that issue. There is a charge of £5 to park your car, given other prices in this area the rate is ok. We chose to eat in the restaurant, but the experience was only just ok. My burger was... More 

Was this review helpful? Yes 1
Nantwich, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel easy to get to, clean and quite we had a little problem with the shower but they were soon onto the problem and could not be more sorry about the problem, also while we were there my boyfriend wanted some lemon and hot water to go with his whiskey as he was not very well and they were... More 

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London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed in the hotel in a family room ( 2+2 kids) for 2 nights. Hotel is a very nice location , walking distance to town centre and a Beautiful Lake but that's the only good about it. Small Sized Family Room , just OK customer service , just OK Breakfast , Not worth recommending , poor value for Money.

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Bristol, United Kingdom
Level Contributor
117 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 1 week ago

I feel whoever is operating this hotel is doing the bear minimum. It's not at all appealing. On entry into the room, half the lights where not working. Light in bathroom flickering. There is nothing done to breakfast to make it attractive, it's adequate at best. For what is being charged I felt very much let down by part of... More 

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Travelers are raving about these Poole hotels

Nottingham, United Kingdom
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just stayed at the Holliday Inn express and found the breakfast menu very odd! or just to make it easy for the staff ! Plus when you have paid over £100 per night for a basic room to be charged £5 per night parking is beyond belief ! I must sat the Manager Raj Lama is top class I gave... More 

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Gravesend, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed at the Holiday Inn Poole Dorset at the end of July. When I arrived the front desk staff could not find my booking on their system. I assured them a double room had been booked for two nights. I had to share a room with a member of my family on a pull out sofa bed the first night.... More 

Was this review helpful? Yes 2
Tiverton, United Kingdom
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I assume that the builder's forgot to put any noise insulation into the paper thin walls. The blokes next to me did not even seem to take the hint when I got so frustrated with the conversation they were having, including whilst they were opening the window to have cigarettes, that I slammed on the wall and told them to... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Poole, responded to this review

Dear Pete D, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean, and superior accommodations. However, it is disappointing to know that we fell short of your expectations due to the noise challenges. Please... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed over last week. Comfortable bed and pillows. Staff were quite helpful. Ate from the inhouse restuarant , food was reasonably good despite not having a lot of choices. The outside seating area was quite pleasant in the evening. The hotel itself could do with some modernisation decor wise. From my experience staff are willing to help you if you... More 

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England
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed overnight on the way to Jersey at £140 for a family room B & B. We also sampled dinner in the restaurant, which is the main experience leading to the negative review. The room itself was fine, although the beds could be more comfortable. At dinner, which seemed to cause much confusion generally as we benefited from an optional... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Poole, responded to this review

Dear Cusians, We certainly appreciate you taking the time to convey your thoughts regarding your stay with us. I am sorry you had some issues with the bed. I also apologize if the food served during your stay fell below your expectations. Please know that we will exhaust our effort to improve on these aspects. The feedback we receive from... More 

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