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Holiday Inn Express Poole

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Walking Field Lane, Poole BH15 1RZ, England
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1 room 1 adult
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Holiday Inn Express Poole
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632 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed recently at this hotel for a special low season price. It was good value for money as we enjoyed a comfortable, spacious bedroom with an easy access shower(requested) and good ends. The breakfast however was a real disappointment. There was no bacon and apart from fruits, such as apples and oranges, only tinned fruit. The continental option was... More 

Helpful?
Thank Gerda L
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Gerda L Thank you for taking the time to write your comments regarding your recent stay with us at Holiday Inn Express Poole. I'm happy to read that you chose to stay with us and the room fulfilled your requirements. In regards to breakfast at Holiday Inn Express we provide an Easy Start breakfast, this will be found through... More 

Exmouth, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great stay - spotless, great service, good food and friendly staff. The room was cleaned each day, with fresh towels, made beds and added refreshments. The free breakfast was fab - great choice of continental, or cooked foods. Comfortable beds. Parking was extra, but reasonable.

Helpful?
Thank RainbowSuzy
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Rev Thank you for taking the time to post your comments regarding your recent stay with us at Holiday Inn Express Poole. It’s a pleasure to read that you such a great stay. I have shared your comments with my team in the morning briefing and they were all delighted to know that you had a great stay with... More 

Colchester, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I arrived to a friendly welcome from Sunny the receptionist..he explained everything clear and consisly..I went up to the 2nd floor where my room was..upon entering room 228 I was very impressed with the room. .clean bathroom..nice crisp white bed linen..choice of firm or soft pillows.however there was a distinct humming noise coming from somewhere ,.maybe i was above the... More 

Helpful?
Thank daisy r
Devon
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again we've had a good stay in a Holiday Inn Express, this one is well located for the town and quay with plenty of parking at only £5.00 per 24 hours. Breakfast was good a serve yourself selection and all very nice. We had the usual welcome at reception very pleasant and helpful. Not sure how Holiday Inn does... More 

Helpful?
Thank taffswife
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear taffswife Thank you for taking the time to post your comments regarding your recent stay with us at Holiday inn Express Poole. It is great to read that you had a brilliant stay as usual. I have shared these comments with the team in the morning briefing and they seemed delighted. We look forward to welcoming you back in... More 

Warwickshire
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Within an easy and straightforward walk of the quay, this hotel was good value for money for the two night stay. Clean, comfortable with an efficient check in. Car parking is extra at £5 per night. The 'complimentary' breakfast is limited but good enough to get you going for the day.

Helpful?
Thank thesetter
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear thesettler Thank you for posting your comments regarding your stay at the Holiday Inn express Poole. I am delighted to hear you found the location and the hotels facilities commendable. I have shared your comments with all my team member and they were all happy to know that you had a pleasant stay with us. In regards to the... More 

Westbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The reception staff were very welcoming and helpful, they were happy to change our room when we discovered it smelt strongly of smoke from previous guests. They also happily printed us a map of the area and drew the best route into town. Our 'new' room was very clean and well presented. Comfortable king size bed with choice of soft... More 

Helpful?
2 Thank Simon M
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Simon M Thank you for taking the time to post your review of the hotel regarding your recent stay with us. I am delighted that you found my team accommodating and helpful. I have shared your comments with my team and they were all happy to read that you found them welcoming. Customer satisfaction is always number 1 priority... More 

London, United Kingdom
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Clean and good location, buffet breakfast was OK. On the downside, no heating in bathrooms and room heater shuts off at 7am. Overnight parking charge to me is a rip off. Holiday Inn is a Motel Chain so why should you have to pay extra to park. A large number of these Motels are now jumping on the, let's rip... More 

Helpful?
Thank DennisBarney
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear DennisBarney, Thank you for taking the time to post your comments regarding your stay with us. I am happy to read you found the location of the hotel pleasing. I would like to thank you for posting your feedback both positive and negative as this helps us improve services provided at the hotel. We don't usually receive complaints in... More 

Travelers are raving about these Poole hotels

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The rooms were clean, the staff were very helpful and the location is great. It does seem a bit dated and the bar prices are higher than I expected, but nothing over the top. We didn't have the breakfast, but there seemed to be a lot of options. All in all a pleasant stay.

Helpful?
Thank Pilkshake
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Pilkshake Thank you for posting your comments regarding your recent stay with us. I am delighted to read you found the hotel and the staff commendable. When your back in poole we hope you consider us again. Kind regards Hamza Nabi More 

Newcastle upon Tyne, United Kingdom
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for 2 nights (was originally booked in for 4) and checked out early in the end. The hotel itself is in a good location and the staff were good. I was given room 216 which was opposite the lifts. The room itself was clean and tidy as you'd expect and it was a standard holiday inn room.... More 

Helpful?
Thank Mik_Brown
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Mik_Brown Thank you for taking time to review your recent stay at Holiday Inn Express Poole. I am delighted to know that you found the location and staff of the hotel commendable. Also I would like to take this opportunity to thank you for the feedback positive or negative that you have given us as it helps us to... More 

Wimborne
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We wanted to take a local break and this hotel was really attractively priced on the IHG website. As it includes breakfast like all Holiday Inn Express hotels, you can't go far wrong staying here out of season. In summer it is expensive due to demand for rooms outstripping supply. There is plenty of parking at the hotel. You just... More 

Helpful?
Thank rainbowsue0
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear rainbowsue0 Thank you for taking the time to post your comments regarding your stay with us. I am delighted to read you had a wonderful stay, the staff at the hotel have been receiving comments on how polite and helpful they are. Glad to see that has not changed. Once again thank you for writing such a commendable review... More 

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