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Holiday Inn Express Poole

3.0 of 5 Walking Field Lane, Poole BH15 1RZ, England
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Holiday Inn Express Poole
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Holiday Inn Express Poole
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499 reviews from our community

Traveler rating
    102
    183
    131
    53
    30
See reviews for
127
170
17
98
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (499)
  • Mar-May only
    (112)
  • Jun-Aug only
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Senior Reviewer
6 reviews 6 reviews
4 of 5 stars NEW

A clean tidy hotel ,nice service ,friendly staff quiet too,reasonably Central once you've figured out the path ways round about,best bet is use the nearby dolphin shopping centre as a starting point and use it as a walk through to the high street or in the evening as a walk round to get to pubs/restaurants etc.only qualm with our room... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed at this Holiday Inn on business. The staff are very friendly and helpful. Parking is a bit of a hassle, being pay and display with tickets got from reception. AC/heating system made a horrible squeaky noise all night and I had to have one of the reception staff come and work the TV for me. Apparently it resets... More 

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Somerset, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

Close to town, waterfront & Lighthouse Theatre, comfy, clean, and surprisingly quiet considering the location was on the doorstep of everything you need in Poole. Staff were friendly and considerate. Enjoyed the breakfast and would stay again, however, would prefer not to have a connecting door to another room as they are just not as sound insulated as a wall,... More 

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Cornwall
Contributor
20 reviews 20 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed as a family of 2 adults and a child on the 30/01/15. The positives: the staff we're helpful, the room size was very good with a double pull out bed for my child. There is excellent wi-fi and the hotel positioning is perfect for the Dolphin centre and town. The negatives: there was issues with the air conditioning... More 

Was this review helpful? Yes 2
GeneralManagerPoole, General Manager at Holiday Inn Express Poole, responded to this review

Dear Bevfam, Thank you so much for your feedback and as per our telephonic and electronic conversation, I am pleased that you are satisfied overall with the way your concerns have been addressed, acknowledged and rectified. As per our conversation, we do provide portable heaters on request if guest would like to have a warmer temperature of the bedroom and... More 

Southampton
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very reasonable hotel, very clean and staff very obliging and seem to be happy working there. Our tv was not working in our room but not a major issue. Buffet breakfast all well set out with free coffee etc. £5 car parking charge which I did not see when booking via booking.com , 3 years ago this was not in... More 

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GeneralManagerPoole, General Manager at Holiday Inn Express Poole, responded to this review

Dear SouthamptonAidan, Thank you so much for your feedback and I am very glad that your stay at Holiday Inn Express Poole met your expecations. I am also glad that you found staff helpful and our free breakfast satisfactory. I would like to mention that we have redeveloped our breakfast offerings and would be very keen to get your feedback... More 

Hertfordshire, England
Top Contributor
91 reviews 91 reviews
49 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You sort of know what you are going to get from a Holiday Inn Express, and this one duly delivered. It was a super out of season price - 49GBP per room non redeemable - and as I chose a double just for myself as a solo traveller, it was just fine. A clean, comfortable quiet room, nothing extra fancy... More 

Was this review helpful? Yes 1
GeneralManagerPoole, General Manager at Holiday Inn Express Poole, responded to this review

Dear Elton_Bear, Thank you so much for your feedback and I am very glad that your stay met your expectations. I am also pleased that you found a better deal online and may I suggest that all of the best deals are either available online at our own website or you can call hotel directly to get the best deals... More 

Chichester, United Kingdom
Top Contributor
73 reviews 73 reviews
50 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 5 weeks ago

What a great surprise , nice welcome , easy to find and very clean and well kept. Staff all on point with no complaints , room was clean tidy warm with a great shower room. Food basic but well cooked For an express I would give this place an 8/10.

Was this review helpful? Yes
GeneralManagerPoole, General Manager at Holiday Inn Express Poole, responded to this review

Dear Guest, Thank you so much for your feedback and I am very pleased that you were overall happy with your stay at Holiday Inn Express Poole. I am also pleased that you found rooms clean and staff friendly. I have passed your compliments to the chef about evening meals and we are really looking forward to welcome you again... More 

Northampton, England.
Contributor
16 reviews 16 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 20, 2015

My wife and I stayed here for one night, 17th January 2014. We thought the room was a good size. We were surprised to find that the air conditioner / heater blew directly onto the bed so that we felt we were sleeping in a draft. We could probably have turned it off, but the very thin duvet meant that... More 

Was this review helpful? Yes
GeneralManagerPoole, Guest Relations Manager at Holiday Inn Express Poole, responded to this review

Dear notsonintrepidtraveller Thank you for taking the time to write a review regarding your recent stay with us. I apologise for any inconvenience the air conditioner/ heater caused you during your stay for future reference the hotel can provide portable heaters that are available on request. Thank you for your feedback regarding lighting in your room we are in the... More 

Doncaster, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 19, 2015

Having just visited the hotel with my boyfriend and daughter I was super impressed with just about everything. The hotel is well located and boasts easy car parking. Check-in was friendly and efficient. I had requested an extra bed for my daughter. Housekeeping had set up the sofa bed (good size). It must have been incredibly comfortable as we struggled... More 

Was this review helpful? Yes
GeneralManagerPoole, Guest Relations Manager at Holiday Inn Express Poole, responded to this review

Dear Wanderer68 Thank you for your 5 star review! I am so pleased that you enjoyed your stay with us. I have shared your praise with all the team as we really appreciate your feedback. We look forward to welcoming back in the near future. Kind Regards Sarah Hayward Deputy Manager More 

Daventry, England, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 14, 2015

3 day weekend. As usual we were made to feel very welcome by a very helpful staff who actually seemed happy to be working there.Breakfast was a little disappointing as it seemed to have been on the hot plate a little too long.Room was comfortable and clean.Facilities were adequate. Poole and Poole harbour are well worth a visit as is... More 

Was this review helpful? Yes
GeneralManagerPoole, Guest Relations Manager at Holiday Inn Express Poole, responded to this review

Dear Angela N Thank you for taking the time to write a review regarding your recent stay with us. I am so happy to read that your stay was enjoyable and you will return in the future. Thank you for your feedback regarding our Express Start breakfast. I will pass on your comments to the kitchen team, we do regularly... More 

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Additional Information about Holiday Inn Express Poole

Address: Walking Field Lane, Poole BH15 1RZ, England
Phone Number:
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Poole 3*
Number of rooms: 85
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Also Known As:
Holiday Inn Express Poole Hotel Poole
Poole Holiday Inn Express
Holiday Inn Poole
Holiday Inn Express Poole Dorset
Hotel Style:
#4 On the Beach Hotel in Poole

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