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All 14 Poole hotels

Holiday Inn Express Poole

3.0 of 5 Hotel   |   Walking Field Lane, Poole BH15 1RZ, England
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59%
Ranked #9 of 14 hotels in Poole
A recent review
5 of 5 stars reviewed 5 days ago
Colin P Chelmsford, United Kingdom
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440 people have reviewed this hotel

Traveler rating
    89
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Chelmsford, United Kingdom
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at Express by Holiday Inn in Poole on the 1st and 2nd and then again the 10th August after returning from Jersey, the Hotel was spotlessly clean and well presented, with the staff being welcoming and helpful on both occasions, the breakfast was tasty, but on occasions ran out quickly, but the staff replaced as fast as they... More

Was this review helpful? Yes 1
perth wa
Top Contributor
79 reviews 79 reviews
51 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

nice quiet corner of poole, close to transport and shops. clean, tidy well equipped bargain style hotel, it comes with everything you would expect and delivers what it promises. friendly helpful staff and good food.

Was this review helpful? Yes 1
Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here a few times as i have family in poole, nice rooms, friendly staff, good choice at breakfast, can be alittle expensive, tend to look at the deals on offer, good location for shops, eating out, boat trips, plenty of pubs.

Was this review helpful? Yes 1
GeneralManagerPoole, Guest Relations Manager at Holiday Inn Express Poole, responded to this review

Dear Guest, Thanks for taking the time to write a review on your recent stay with us. It was good to read your positive comments and look forward to seeing you again in the very near future Kind Regards Sarah Hayward More

Senior Contributor
30 reviews 30 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A good place to stay while awaiting a journey to Jersey on the Condor Ferry. Very convenient and with breakfast included, it made for a pleasant start to the holiday. The staff were very friendly and helpful and the location of the holiday inn was easy to get to from a main road near to Poole's bus station. The breakfast... More

Was this review helpful? Yes 2
UK
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is great. The location is superb linked to Poole Harbour, a 5 minute walk. It is also only 5 minute walk to a lovely park with lakes etc. If you do want to go shopping, it is only a 3 minute walk, however, shops aren't great and I wouldn't recommend wasting time in the shops. Poole Harbour is... More

Was this review helpful? Yes 9
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Express Poole and for taking the time to review your stay. It is great to see you enjoyed your stay and your comments have been passed on to the relevant departments and staff members. In particular, I am pleased TJ was helpful during your stay. I do hope we can welcome you... More

Swindon, United Kingdom
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the second time we stayed - the team here are a great asset - they are so helpful, exceeding expectations. My son and I cycled to the hotel and the staff specially locked our bikes away inside so they were safe. Pleasant bar. Breakfast a bit mad in the morning but it filled a hole. Room lovely and... More

Was this review helpful? Yes 8
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. It is a pleasure to see we have made your stay enjoyable and I will ensure our staff members are made aware of your kind comments. I hope we can continue to meet your expectations on future bookings with us and look forward to welcoming you back soon.... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location, clean and quiet rooms. Chaotic breakfast set up, with plates a rarity, but I would consider it again. Additional £5 for 24h car parking, which is very cheap in Poole, but still grates a bit given the cost of the rooms.

Was this review helpful? Yes 3
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. I was pleased that you chose us for your accommodation needs and very happy to note that you found our hotel location ideal for discovering Poole. I am sorry that you experienced service issues with our breakfast operation and this has been... More

Oxfordshire, England
Top Contributor
69 reviews 69 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very pleasant, plenty of parking, helpful staff. Let down by the breakfast but then Holiday Inn Express breakfasts are never good. We booked later than friends and ended up paying £50 for our night's stay.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Poole, responded to this review

Dear WagglerTango, Thank you for taking the time to provide feedback on your stay. It is unfortunate the food selections prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

London, United Kingdom
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 11, 2014

We stayed in this Hotel in the first of week in July this year. I was not feeling well and Robert (the manager) got us all the details for the local doctors and hospital. He was most helpful, professional and understanding in this situation. We would also like to add that the other hotel staff were very helpful and friendly... More

Was this review helpful? Yes 9
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Seamus910, Thank you for your stay with us and for recognising the great service our staff work hard to provide. Your comments have been passed on to the relevant departments for recognition and I hope we can have the pleasure in welcoming you back in the near future. Kind Regards, Siu Mok More

Poole, United Kingdom
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 3, 2014 via mobile

I am so happy the circumstances kinda made me and my gf stay in there for the night. After a long long ride it was really awesome staying in. The room was very nice, location perfect for us. The service - Kamil, Robert, Halina - were extremely nice and helpful! Thank you so much, for a nice stay and great... More

Was this review helpful? Yes 13
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Guest, Thank you for your review. I am very pleased that we were able to offer you hassle free accommodation and that you were pleased with the quality of the accommodation and found our staff team efficient. I have shared all of your wonderful comments with the team in order to galvanize them to continue their good work. We... More

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Additional Information about Holiday Inn Express Poole

Address: Walking Field Lane, Poole BH15 1RZ, England
Phone Number:
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Poole 3*
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Also Known As:
Holiday Inn Express Poole Hotel Poole
Poole Holiday Inn Express
Holiday Inn Poole
Holiday Inn Express Poole Dorset

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style
#3 On the Beach Hotel in Poole
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Express Poole. Simply Great Poole Town Centre Hotel ; NOW OFFERING FREE WI-FI. The town centre location of our hotel in Poole, just minutes from the award-winning golden sandy beaches of Sandbanks, quayside walks, the ferry to Brownsea Island, and the Channel Islands and beyond to France, means whatever your reasons for staying with us, be they for business or pleasure, convenience must be among them.The warmth of the welcome you will receive from our friendly staff will be matched by the cosy comfort of our rooms, all of which are spacious, finished in a contemporary style, and come with complimentary Wi-Fi access and a hearty breakfast each morning. Double, Twin, and Executive rooms are available, and if you have accessibility needs we would advise booking a DDA-approved room as far in advance as possible. ... more   less 
Number of rooms
85

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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