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All 14 Poole hotels

Holiday Inn Express Poole

3.0 of 5 Hotel   |   Walking Field Lane, Poole BH15 1RZ, England
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58%
Ranked #9 of 14 hotels in Poole
A recent review
4 of 5 stars reviewed yesterday
DT_Northerner London, United Kingdom
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435 people have reviewed this hotel

Traveler rating
    87
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good location, clean and quiet rooms. Chaotic breakfast set up, with plates a rarity, but I would consider it again. Additional £5 for 24h car parking, which is very cheap in Poole, but still grates a bit given the cost of the rooms.

Was this review helpful? Yes
Oxfordshire, England
Top Contributor
66 reviews 66 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Very pleasant, plenty of parking, helpful staff. Let down by the breakfast but then Holiday Inn Express breakfasts are never good. We booked later than friends and ended up paying £50 for our night's stay.

Was this review helpful? Yes
London, United Kingdom
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this Hotel in the first of week in July this year. I was not feeling well and Robert (the manager) got us all the details for the local doctors and hospital. He was most helpful, professional and understanding in this situation. We would also like to add that the other hotel staff were very helpful and friendly... More

Was this review helpful? Yes 7
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Seamus910, Thank you for your stay with us and for recognising the great service our staff work hard to provide. Your comments have been passed on to the relevant departments for recognition and I hope we can have the pleasure in welcoming you back in the near future. Kind Regards, Siu Mok More

Poole, United Kingdom
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I am so happy the circumstances kinda made me and my gf stay in there for the night. After a long long ride it was really awesome staying in. The room was very nice, location perfect for us. The service - Kamil, Robert, Halina - were extremely nice and helpful! Thank you so much, for a nice stay and great... More

Was this review helpful? Yes 12
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Guest, Thank you for your review. I am very pleased that we were able to offer you hassle free accommodation and that you were pleased with the quality of the accommodation and found our staff team efficient. I have shared all of your wonderful comments with the team in order to galvanize them to continue their good work. We... More

St Agnes, United Kingdom
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have to admit that holiday Inns are my preferred hotel of choice when requiring an overnight stay. I stayed previously at Poole and the experience was spoilt by a noisy air-con unit in the bedroom. To the credit of the hotel the manager extended an invitation to return with a discounted price. We did take up the offer and... More

Was this review helpful? Yes 1
Lyme Regis, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After a long day of cycling they were really helpful with helping us store the bikes. The girl behind the desk went out of her way to help us in all kinds of ways like bringing up food to us, even though they dont advertise room service. Room was comfortable and just as expected.

Was this review helpful? Yes 4
GeneralManagerPoole, General Manager at Holiday Inn Express Poole, responded to this review

Dear d_h_Will, Thank you for your stay with us and for recognising the great service our staff work hard to provide. Your comments have been passed on to the relevant departments for recognition and I hope we can have the pleasure in welcoming you back in the near future. Kind Regards, Siu Mok More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I didn't know what to expect as I've not stopped in a holiday inn express before but I was pleasantly surprised. Hotel very clean, room too. Fresh towels daily , if needed. Always nice to have tea & coffee facilities in the room. The hotel is close to the shops and next door is a leisure pool. Can be slightly... More

Was this review helpful? Yes 5
GeneralManagerPoole, General Manager at Holiday Inn Express Poole, responded to this review

Dear Sue, Thank you for choosing our hotel and for taking the time to leaving feedback online. I am delighted to see you enjoyed your stay with us and enjoyed the complimentary breakfast we offer. I am sorry to read that there was some confusion on the parking charge, however due to change in rate for using the car park,... More

Bristol, United Kingdom
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 11, 2014

It's been my third time staying in the hotel. The staff was friendly and helpful, even though I was late for breakfast, they served it out of hours. Nice receptionist and manager Robert. For sure I will visit that place again and I strongly recommend it.

Was this review helpful? Yes 12
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Emma S Thank you very much for taking the time to post your recent review on Trip Advisor. I would like to thank you for your kind words regarding our hotel staff particularly Robert; we are glad he was helpful during your stay and that you enjoyed your break with us. We are delighted that you continue to choose... More

SHROPSHIRE UK
Top Contributor
203 reviews 203 reviews
183 hotel reviews
288 helpful votes 288 helpful votes
4 of 5 stars Reviewed June 9, 2014

Stayed here for 2 nights and enjoyed it. Decent sized rooms and bathroom. Everything clean. Parking just about ample and shared with public car park, costing £5--unusual arrangement for an Express. Can walk to the Quay in about 10 minutes. Would use again if in the area.

Was this review helpful? Yes 12
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Davidius Thank you very much for taking the time to post your recent review on Trip Advisor. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. We are delighted to read that you enjoyed your stay with us and thank you for the positive feedback regarding the... More

Bedford, United Kingdom
1 review
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 9, 2014

This is our second stay at the holiday inn and again very succesfull.Hotel ideally situated from where everywhere is close.Clean and tidy, breakfast good.Very professional service to reception.Kamil and Robert are employees at the highest level, very helpful and polite.If you need to spend time in Poole very recommend.

Was this review helpful? Yes 19
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear KriskuT , Thank you very much for taking the time to post your recent review on Trip Advisor. Thank you for your kind words regarding our hotel cleanliness and your comments regarding Robert and Kamil. We look forward to welcoming you back to our hotel in the near future. Kind Regards General Manager More

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Additional Information about Holiday Inn Express Poole

Address: Walking Field Lane, Poole BH15 1RZ, England
Phone Number:
Location: United Kingdom > England > Dorset > Poole
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Poole 3*
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Also Known As:
Holiday Inn Express Poole Hotel Poole
Poole Holiday Inn Express
Holiday Inn Poole
Holiday Inn Express Poole Dorset

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style
#3 On the Beach Hotel in Poole
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Express Poole. Simply Great Poole Town Centre Hotel ; NOW OFFERING FREE WI-FI. The town centre location of our hotel in Poole, just minutes from the award-winning golden sandy beaches of Sandbanks, quayside walks, the ferry to Brownsea Island, and the Channel Islands and beyond to France, means whatever your reasons for staying with us, be they for business or pleasure, convenience must be among them.The warmth of the welcome you will receive from our friendly staff will be matched by the cosy comfort of our rooms, all of which are spacious, finished in a contemporary style, and come with complimentary Wi-Fi access and a hearty breakfast each morning. Double, Twin, and Executive rooms are available, and if you have accessibility needs we would advise booking a DDA-approved room as far in advance as possible. ... more   less 
Number of rooms
85

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