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All 14 Stevenage hotels

Holiday Inn Express Stevenage

3.0 of 5 Hotel   |   Danstrete, Stevenage SG1 1XB, England
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Ranked #6 of 14 Hotels in Stevenage
A recent review
4 of 5 stars reviewed 1 week ago
Donna1982Essex Essex
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316 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Essex
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I was at this hotel doing recruitment for a new company opening up In the nearby shopping centre. The meeting rooms were clean and modern, the two suites that we were using both had coffee machines in. The staff in this hotel couldn't have been more helpful, they really went out of there way to satisfy to every demand. The... More

Was this review helpful? Yes 1
Mark_Ansell, Front Office Manager at Holiday Inn Express Stevenage, responded to this review

Thank you for leaving a review about your stay with us I am pleased that you enjoyed your time here with us. We do offer clean modern rooms with breakfast included for all guests, free car parking and free Wi-Fi use throughout the whole hotel. This in my opinion makes us excellent value for money, i am very happy the... More

Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Recently stayed here as I couldn't get into the far superior Holiday Inn along the road. Good Points: Modern Clean Spacious Free access to Fit4Less gym Central location Bad Points: Wi-Fi signal is awful Shower Solid mattress Thin walls Breakfast.

Was this review helpful? Yes
Mark_Ansell, Manager at Holiday Inn Express Stevenage, responded to this review

Dear valued customer, Thank you for taking the time to leave a review about your recent stay with us, however I am sorry to read there were elements of you stay that fell below our usual standards i will investigate all of your points We hope to see you again soon More

South Fulton, Tennessee
Top Contributor
79 reviews 79 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The WIFI is terrible at this location especially in the evening when the hotel has more users on line. I travel and stay at hotels in 3rd world countries that have better WIFI than what this location provides. Besides being slow it would frequently drop the internet connection. They do not provide face clothes, we asked housekeeping for some and... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Stevenage, responded to this review

Dear msmintn, Thank you for your recent stay with us and for reviewing our property. I am happy that you found our staff commendable and that you enjoyed the food selection. On the other hand, please accept our sincerest apologies for any inconvenience the Internet services. I have taken note of your comments and we will address these points to... More

Stevenage
1 review
4 of 5 stars Reviewed 3 weeks ago

I needed a shower cap and took it for granted that one would be supplied. too late at night when I discovered there was none supplied. This was the only complaint I had all weekend. Very enjoyable stay with very friendly staff, day and night.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Mark_Ansell, Manager at Holiday Inn Express Stevenage, responded to this review

Thank you for leaving us feedback on your recent stay here at the Holiday Inn Express Stevenage We do supply a range of items for guest that may have forgotten to pack them shower caps is not one of them but i have mentioned this to management as we always look to improve the guest experience look forward to seeing... More

Walsall, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very comfortable clean room and very helpful staff. Everything you could possibly need except a mirror near the electrical socket where I plugged in my hair straighteners. Downside is the parking arrangements. Arriving in an unfamiliar town parking in the Matalan Car park was not a dreadful problem the difficulty arose in the morning as the car had to be... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Stevenage, responded to this review

Dear Andrea S, Thank you for taking the time to post a review of our property. We are pleased to know you liked the friendliness of our staff. We would like to apologize for the issues you had in our parking lot and our breakfast selections was less than satisfactory. We also apologize for any inconvenience you may have encountered... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2014

Nice hotel with friendly staff. Sheena, Maisie and ezenwa made me feel very welcome. Only bad point is the wifi being worse than the 3G reception on my phone! Breakfast is sufficient but could do with some bacon. Also breakfast is very messy since the trays have been taken away.

Was this review helpful? Yes 1
Mark_Ansell, Front Office Manager at Holiday Inn Express Stevenage, responded to this review

Dear guest, thank you for your lovely comments regarding your recent trip. We are so pleased you enjoyed your stay and thank you for your lovely feedback We do hope you will come and stay with us again or choose Holiday Inn Express for your future travel needs More

Hitchin, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 15, 2014

Really easy check-in after I made the booking at 11am on the morning we stayed in the Holiday Inn Express. We were given a voucher and parked in the Matalan car-park overnight (which is opposite the hotel) for free. Our room was really clean and welcoming. We liked the little touch of the labels on the pillows stating 'Soft' and... More

Was this review helpful? Yes 2
Mark_Ansell, Front Office Manager at Holiday Inn Express Stevenage, responded to this review

Dear guest, thank you for your lovely comments regarding your recent trip. We are so pleased you enjoyed your stay and thank you for your lovely feedback We do hope you will come and stay with us again or choose Holiday Inn Express for your future travel needs More

Huddersfield, United Kingdom
Top Contributor
136 reviews 136 reviews
71 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 12, 2014

Standard express which is quite new and well positioned for access into the centre on foot. Not as good as the holiday inn close by but certainly adequate. Rooms clean. Service ok but maybe people could smile a bit more! Prices good given the location. Car park is free with voucher from hotel at matalan otherwise its pay and display.

Was this review helpful? Yes
Mark_Ansell, Front Office Manager at Holiday Inn Express Stevenage, responded to this review

Dear guest, thank you for your comments and feedback. Please accept my sincere apologies for your disappointment in the service received after your recent stay I will address these matters with my team Hope to see you again soon More

King's Lynn, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 3, 2014

I have been staying at this hotel every weekday for the past 6 months and almost stayed in every room they offer. Most rooms are cleanISH, I say 'ish' because 1/3 of rooms I have stayed in have stains on the sofas, floors etc which make the room look unclean. Other than these problems the rooms are pretty box standard... More

Was this review helpful? Yes
Christian_Holfve, Manager at Holiday Inn Express Stevenage, responded to this review

Thank you for your review it is only with these reviews we can improve the services we provide, I will action all the points you mention with my team Look forward to seeing you again soon More

Coventry, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2014

Have stayed at this hotel a number of times this year. A nice hotel to stay . convenient for bus / rail stations. A warm welcome on arrival by reception staff A comfy bed good nights sleep very quite as at rear of hotel Breakfast ok .cooked side ok but no bacon just beans. sausage & scrambled egg. choice f... More

Was this review helpful? Yes
Christian_Holfve, Manager at Holiday Inn Express Stevenage, responded to this review

Thank you for leaving feedback on your recent stay here at the Holiday Inn express Stevenage I am happy to hear you enjoyed your breakfast and the staff were welcoming, I will action the points you mention with my team Look forward to seeing you again soon More

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Additional Information about Holiday Inn Express Stevenage

Address: Danstrete, Stevenage SG1 1XB, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Stevenage
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Stevenage 3*
Number of rooms: 129
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Also Known As:
Holiday Inn Express Stevenage Hotel Stevenage
Holiday Inn Stevenage
Stevenage Holiday Inn

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