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Holiday Inn Express Stevenage

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Danstrete, Stevenage SG1 1XB, England
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Holiday Inn Express Stevenage
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Holiday Inn Express Stevenage
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358 Reviews from our TripAdvisor Community

Traveler rating
    87
    134
    99
    27
    11
See reviews for
60
86
44
109
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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    (92)
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Northampton
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Only stayed for one night, clean and tidy, very friendly and efficient staff. Breakfast included in the price, not loads of choice but very good. No on site parking, but car park around the corner. Town centre location.

Was this review helpful? Yes
Joanna O, General Manager at Holiday Inn Express Stevenage, responded to this review

Dear Guest Thank you for taking the time to share with us your thoughts regarding your recent stay. I was pleased to read the positive points you have highlighted and do hope that you will stay with us again if in the area. Kind regards Joanna General Manager More 

Gosforth, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms were a decent size and clean. Reception staff were lovely and were more than happy to help even when we did ask for more milk for the room at 3am! Parking was a bit of a pain but eventually we got a space and left the car all weekend as we would be travelling into London via the train,... More 

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Joanna O, General Manager at Holiday Inn Express Stevenage, responded to this review

Dear Angie N I was very pleased to see that you found the rooms of a decent size and clean. I am glad to hear that our team were able to assist you during your stay, even in the early hours. Thank you once again for choosing our hotel and hope that you will stay with us again in the... More 

newcastle,uk
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed early May for a weekend trip into Wembley London Check in was smooth and rooms were very clean and comfortable Breakfast was nice and lots of options Wifi was free and worked very well Hotel is 5 minutes from train station and our return trip to London went very well A. Good hotel in a good location

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Norwich, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

A modern well appointed Hotel in the heart of Stevenage.The whole hotel is modern well decorated with a friendly atmosphere. Handy for the town centre and the railway centre the staff were efficient and friendly. A small but well stocked bar and a free breakfast make this a value pack not to miss

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Booking online very easy. Staff very welcoming And helpful. Good night's sleep & value for money. Very happy customer that will be returning. thanks to the girls at reception for great customer service. Room was modern and clean.

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Leeds, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms are nice, ace design in the bathroom, whereby the door to the bathroom swings around to be a door to the loo. Makes no odds to me, as I'm staying alone, but it just felt like neat design. Although the website says free parking it's all a bit complicated, with only 10 hotel spaces and then various deals with... More 

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Yorkshire, UK
Top Contributor
120 reviews 120 reviews
45 hotel reviews
244 helpful votes 244 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel is perfect for the business traveller who is looking for somewhere to hang their clothes, get a good nights sleep and a buffet breakfast to get on with the day quickly. Reception was speedy, the room I was allocated was on the lower ground but when I said I would much prefer a higher room, I was given... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Stevenage, responded to this review

Dear Alli_Ram, Thank you for taking the time to post a review of our property. It is very nice to know that you liked the shower. On the other hand, I am sorry that you encountered some inconveniences over parking and WiFi connection. Rest assured that these issues will be looked into. The feedback we receive from our valued guests,... More 

Bracknell, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 27, 2015

The hotel is what you would expect. Check in is quick and the staff are friendly and polite. Rooms are spacious, clean and modern. The beds are comfy with a choice of soft or firm pillows which is ideal for me. All areas of the hotel are clean. Breakfast definitely let's this hotel down. Scrambled eggs is like tinned congealed... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Stevenage, responded to this review

Dear Chloe G, Thank you for your stay and leaving us a review. It is lovely to hear you found our staff friendly and polite and the rooms clean. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We are truly sorry for letting you... More 

England
Top Contributor
108 reviews 108 reviews
33 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed April 27, 2015

Stayed one night as part of a coach tour. The rooms were of good quality, very clean and of a good size. Powerful shower, tea and coffee in the room and more could be requested at reception with no fuss at all. Breakfast was as advertised on the website, including 3 hot and tasty items, but not a full english.... More 

Was this review helpful? Yes
Joanna O, General Manager at Holiday Inn Express Stevenage, responded to this review

Dear CazuStu, thank you for taking time to write a review following your recent stay at our hotel. It was great to read that you had a good stay with us and that the hotel and facilities met all of your needs and expectations. We hope to get the opportunity to host you again in the future. More 

UK
Top Contributor
97 reviews 97 reviews
21 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed April 21, 2015

Brilliant Holiday Inn express, the rooms and public areas are immaculate, the staff are great too. The cost was extremely reasonable. Only ate one meal here, which was breakfast on the day of departure. It was pretty grim. Very poor quality sausages, what looked like reconstituted scrambled eggs and no bacon. Let me say that again ... NO bacon. Not... More 

Was this review helpful? Yes
Joanna O, General Manager at Holiday Inn Express Stevenage, responded to this review

Thanks for leaving your feedback; the holiday inn express offer a continental breakfast with the addition of 3 hot items sausages, beans and scrambled egg – the company is looking into changing our breakfast offering so watch this space. Hope you come and see us again soon, Mark More 

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