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Holiday Inn Express Stevenage

3.0 of 5 Danstrete, Stevenage SG1 1XB, England
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Holiday Inn Express Stevenage
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Holiday Inn Express Stevenage
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332 reviews from our community

Traveler rating
    82
    121
    91
    28
    10
See reviews for
57
83
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99
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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stoke on trent
Top Contributor
53 reviews 53 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Managed to pick up a great deal in the sale so stayed 3 nights The room is as always clean and comfy and spacious Parking was limited but there is a few places which we managed to bag. Breakfast is free and ok isn't the best but for nothing it's great. Internet is free but very slow again you can't... More 

Was this review helpful? Yes
Joanna O, Front Office Manager at Holiday Inn Express Stevenage, responded to this review

Thank you for taking the time to leave us a review of your recent stay here the Holiday Inn Express Stevenage, I am very to hear you got to take advantage on the sale we had running I am glad you enjoyed your stay and found the hotel to meet your needs We look forward to seeing you again soon More 

Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I dont know why but they stuck me in a disabled room. But I was happy to have a much comfier bed than the night before. Clean enough, tiny bed but comfy. Bathroom was a walk in style wet room, no bath. Parking right across road. I got there ok as Im familiar with Stevenage, but I can see how... More 

Was this review helpful? Yes 1
Joanna O, Manager at Holiday Inn Express Stevenage, responded to this review

Dear guest, thank you for your feedback on your recent stay. It is great to hear you liked our new beds and location and I am sorry that you didnt enjoy our Express Start free breakfast offering. Our free breakfast is available to all guests who book with us and consists of a continental selection plus 3 hot items, scrambled... More 

England
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed while visiting family in the area and hotel team exceeded expectations. Reception and breakfast staff were very friendly, welcoming and went out of their way to give us good service...well done all. Exceptionally good value - we stayed between Christmas and New Year for 2 nights. Hotel was easy to find and we had no problems parking in the... More 

Was this review helpful? Yes
Joanna O, Manager at Holiday Inn Express Stevenage, responded to this review

Very glad that you enjoyed your recent stay at the Holiday Inn Express Stevenage . We hope to see you again! More 

Alnwick, United Kingdom
Top Contributor
56 reviews 56 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Despite the size of the hotel there was no litten signage. However on finding the entrance I was well looked after by the staff and advised where I could find something to eat. The room was clean and tidy and I was comfortable for the night. Breakfast was the traditional HIE breakfast and was fine considering it is included in... More 

Was this review helpful? Yes
Joanna O, Manager at Holiday Inn Express Stevenage, responded to this review

My team and I very much appreciate your kind words, and we are glad to have been a part of your visit. I will raise your points about signage to my central team as we always look to improve the service we provide for our guests We look forward to welcoming you again More 

Manchester, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm a regular at this hotel as I stay here on business and have done for several years. Holiday Inn Express is my preferred brand as you know what you're going to get, and a a reasonable price, and is pretty standard across the whole UK. This one was very dated and needed some TLC, but a recent change on... More 

Was this review helpful? Yes
Joanna O, Manager at Holiday Inn Express Stevenage, responded to this review

Many thanks for posting your comments. We appreciate all feedback very much. I am very glad we are your preferred hotel in Stevenage and thank you for your loyalty. The team and I look forward to welcoming you back very soon. More 

Swanland, England, United Kingdom
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 20, 2014

The person who booked my one night stay here had made a mistake and booked for the wrong date. The trainee receptionist, Georgina, was very helpful but not able to cope with us. However her manager was very patient and more than helpful and sorted out a new booking for us. They made what could have been a real problem... More 

Was this review helpful? Yes 1
Joanna O, Manager at Holiday Inn Express Stevenage, responded to this review

Many thanks for leaving us feedback on your recent stay at the Holiday Inn Express Stevenage I am really glad that you had a great experience and we certainly look forward to seeing you again More 

Perth, Australia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 26, 2014

I recently stayed at the Holiday Inn Express in Stevenage and was instantly in love with the very helpful staff on the front desk. As I had just got off a flight from Australia via Dubai an hour or so earlier, they could see that I was dead on my feet and expediently processed my booking. The room was very... More 

Was this review helpful? Yes 1
Joanna O, Manager at Holiday Inn Express Stevenage, responded to this review

Dear Guest, Thank you for taking the time to write a review. I am very pleased that you enjoyed your stay at the Holiday Inn Express Stevenage and we look forward to seeing you again in the near future. More 

Stafford, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 18, 2014

Staff very pleasant and helpful. The room was very clean and everything worked fine. My only gripe was to come out of the lift on to a non smoking floor with sign perfectly visible and smell smoke. Fortunately our room smelt clean. The breakfast was very good with lots of choice. The croissants were very buttery and fresh and the... More 

Was this review helpful? Yes 1
Joanna O, Manager at Holiday Inn Express Stevenage, responded to this review

Dear Guest, Thank you very much for sharing your feedback about your recent stay at the Holiday Inn Express Stevenage I am very delighted to read your positive note about our service staff and our overall product. Your loyalty is so valued and we certainly hope to welcome you back soon to provide you the same level of customer care. More 

Mansfield, United Kingdom
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 14, 2014

We only stayed for one night.. But we were very surprised at the good standard this hotel has to offer. The staff are very helpful... Our room was large modern and clean with t.v... Tea making (kettle). All you need for a comfotable stay.. We had evening meal which to be fair wasn't great but it did the job... Breakfast... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Stevenage, responded to this review

Dear LYNNE W, Your taking the time to leave us a review is very much appreciated. I am elated to learn that you found delight in the entirety of your stay with us. This encourages us to work even harder and consistently provide 100% guest satisfaction. On the other hand, please pardon us if you were not able to fully... More 

Dublin, Ireland
2 reviews
4 of 5 stars Reviewed November 14, 2014

I stayed here recently with my family whilst visiting friends, and it has to be said; the staff are by far the best thing about this hotel. The two young ladies on the night shift (Olivia and Gemma) were so kind and helpful, nothing was too much trouble for them and they also had a wicked sense of humor. I... More 

Was this review helpful? Yes
Joanna O, Manager at Holiday Inn Express Stevenage, responded to this review

Dear Guest, Thank you so much for your very kind comment and compliments. I am very happy that we managed to exceed your expectations. We certainly hope to see you again at the Holiday Inn Express Milton Stevenage More 

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Additional Information about Holiday Inn Express Stevenage

Address: Danstrete, Stevenage SG1 1XB, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Stevenage
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Stevenage 3*
Number of rooms: 129
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Also Known As:
Holiday Inn Express Stevenage Hotel Stevenage
Holiday Inn Stevenage
Stevenage Holiday Inn

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