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Holiday Inn Express Stevenage

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Danstrete, Stevenage SG1 1XB, England
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Holiday Inn Express Stevenage
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Holiday Inn Express Stevenage
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368 Reviews from our TripAdvisor Community

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Traveler rating
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    136
    103
    28
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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    (368)
  • Mar-May only
    (92)
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    (109)
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Manchester, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed overnight last night at this hotel. Bedroom/bathroom OK except for the net curtain which was not only dirty but had a couple of dead moths stuck to it. Included evening meal was poor. Tables not set - starter served by staff comprised melon balls/grapefruit segments together with a spoon. No choice - take it or leave it which my... More 

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Lincoln, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Good opportunity here, good location and building; however, a big disappointment. Hotel lobby is smart and staff are polite. Once in the lift however, things change. Dirty and smelly i got to my room to find it not clean, stinking of paint and in a poor state of repair. The paint fumes were so strong I requested a different room... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Stevenage, responded to this review

Dear thebogga, Thank you for taking the time to express your thoughts and concerns about our hotel. I appreciate your kind comments towards our staff. However, it is truly disheartening that some aspects of our hotel, particularly our housekeeping, fell below your expectations. I sincerely apologize if these may have caused you inconvenience. Please be assured that your comments are... More 

Dover
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A Two night stay booked at short notice that would not normally have been my first choice of hotel chains. This stay reminded me why. Very basic hotel with a lobby/bar area that looked like it was furnished in the 1960's. Not a welcoming comfortable area at all and almost seems like it was designed to encourage guests to leave... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Stevenage, responded to this review

Dear Simon C, Thank you for taking the time to tell us about your experience at our hotel. We appreciate the high rating you gave in terms of location. However, it is with utter regret to know that you are not thoroughly impressed with your room accommodations and that our interior was not as nice as you expected. We also... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Recently stayed here for one night with husband and daughter. Room was nice and clean, staff very pleasant, breakfast good value for money, parking free and close by only downside location of room. We were put in room 208 which is located 1st floor right by the elevator and from the outside on main road, window by hotel entrance. Didn't... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Stevenage, responded to this review

Dear Coeden, Thank you for sharing your thoughts about your stay with us. We are pleased to know that you found our rooms to be nice and our staff to be pleasant. However, we would like to offer you our sincere apologies for being disturbed by the noise level and for any inconvenience you experienced during your stay. We give... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

We had a very pleasent stay at holiday inn express. The staff were very friendly and the room was great really clean and tidy. We got told we could order pizza at any time so we ordered one and it came in about 10 minutes. Unfortunately there was no bacon for the breakfast but had cereal and juice and it... More 

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Potters Bar, United Kingdom
Level Contributor
155 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 19, 2015

Stayed here a few times, staff are always great and very helpful and polite. Rooms are nice and fairly modern, comfy beds and decent bathrooms. Free breakfast is a nice touch but can be a bit hit and miss. Parking can be obtained nearby, situated in the town it's handy for visiting, getting a train, nightlife and restaurants. Would stay... More 

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england
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 16, 2015

Came here to visit our Son. Nice and clean hotel with very friendly staff. Rooms a good size, and would consider them around the average of all the rooms I've ever stayed in, which is good! Breakfast was good, hot or cold and good selection. The eating area is very clean. Price was very good value at under £70 B&B.... More 

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Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 15, 2015

I stayed here for 1 night and it was adequate for my needs. Parking across the road which was good. There are restaurants nearby which you could walk to, on this particular night it was raining so ended up driving. The staff will assist with take away menus.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Stevenage, responded to this review

Dear Kelly L, Thank you for taking the time to post a review of our hotel. I appreciate your kind comments regarding our staff and room accommodations. We hope that we will get another opportunity to exceed your expectations on your next stay. Sincerely, Faith R Case Manager IHGCare More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 8, 2015

I ejoyed the stay in this hotel very much. Centrally located, breakfast included, free wifi - everyhting I needed for my business stay. The wifi was a bit slow, but the rest was fine. The staff at the reception were great - always smiling, friendly, efficient. The room was nice, with the option to chose either firm or soft pillow.... More 

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United Kingdom, Macclesfield
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 2, 2015

I will keep this short and sweet. If you need to stay in Stevenage and want somewhere inexpensive and close to the town centre, then stay here, you will love it. The staff are friendly and very helpful. The rooms are super clean and modern. The shower is great and the bed amazingly comfortable. The breakfast is included in the... More 

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