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Holiday Inn Express Stevenage

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Danstrete, Stevenage SG1 1XB, England
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1 room 1 adult
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Holiday Inn Express Stevenage
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423 Reviews from our TripAdvisor Community

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Wakefield, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for a weekend, the rooms are spacious, clean and includes almost all the little things that a traveller like me needs. The receptionist was quite nice; sorry I forgot his name to thank him properly. I can only see one downside for this hotel...its the parking... Still I will definitely use this hotel again...☺☺☺

Helpful?
Thank Rio03
Yorkshire
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was amazed by this chain hotel- actually cheapest in town at the time. I arrived 4 hours before check-in time and the manager made a room available for me straight away after having driven all night. She even ran down to the NCP car park to check if the entrance was high enough for my vehicle. Overall the staff... More 

Helpful?
Thank yorkshirepony
Kirsty T, Manager at Holiday Inn Express Stevenage, responded to this review

Thank you Yorkshire Pony for your fantastic review! I'm so pleased you like our refurbished rooms and our 24 hour bar service. I will pass on your kind comments to the team to find out who you received this great service from. I will also pass on the room issues to our houskeeping and maintenance teams to get these resolved.... More 

Level Contributor
51 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Another HIE. There is nothing new I can say about this chain except that it continues to offer good value accommodation and is staffed by helpful people. This one is a little differant using an American system for numbering floors (go for higher floors at the front as less disturbance). In addition, as there is no evening food there are... More 

Helpful?
Thank screenshoot
Kirsty T, Manager at Holiday Inn Express Stevenage, responded to this review

Thank you for your review Screenshot! It's great you're finding us good value for money each time you visit, not just here but at all HIEX. I am also pleased our proximity to town is good for the local amenities. We hope to see you next time you are in the area. Kind Regards Kirsty DGM More 

Swansea, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

My partner and I stayed for 2 nights 12th to 14th January. Spotlessly clean, excellent service,one of the nicest holiday inn,s we have stayed at . (As platinum members we have stayed at a lot). Only complaint is the ridiculously high drink and food prices that force us to eat out every time we stay at a HI. Other than... More 

Helpful?
Thank Robert M
Kirsty T, Manager at Holiday Inn Express Stevenage, responded to this review

Thank you for this great review Robert M! It's great to hear you keep returning to us and we deliver an excellent experience for you each time. I will pass on your kind comments to Stacie who checked you in. See you again soon! Kind Regards Kirsty More 

Birmingham, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Efficient hotel - sometimes quite pricey but Stevenage doesn't have many choices. Staff are friendly and helpful. Rooms are clean and typical for HI Express. Wifi and breakfast are included in the room rates. Breakfast is a hot buffet (Sausage, Beans, Egg) and continental breakfast offers. Not sure why they don't offer bacon.

Helpful?
Thank Random12762
Kirsty T, Manager at Holiday Inn Express Stevenage, responded to this review

Thank you for your review Random12762 It's great to hear we are delivering what you expect from the Express brand. Our breakfast is of the Express standard with the offer of scrambled egg, sausage and beans in addition to the continental options. We pride ourselves on the srvice we give so it's brilliant you found the staff to be firendly... More 

Bournemouth
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Turned up about 6 New Years Day member of staff was talking to a friend/colleague and wasn't that happy to serve us. We were then told it was £5 a night to stay in the carpark which was previously free, not impressed as we had booked the hotel sometime ago and they didn't think top reward us, as it was... More 

Helpful?
Thank Ethel55
Kirsty T, Manager at Holiday Inn Express Stevenage, responded to this review

Thank you for your review Ethel55. I am very sorry about the unhappy welcome you received, this is not acceptable and the team will be spoken to about this. Unfortunately the change in parking is completely out of our control but we have made it as fair as we can for our guests. I do hope you return to us... More 

Southend-on-Sea, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 27, 2015

The Holiday Inn Express can be found on the corner of Danestreet and Southgate. It has no guest car park and one and a half of the four spaces supplied for blue badge holders were taken up by a very large builder's skip. Whilst this could be of interest to potential customers, it did not effect us as we had... More 

Helpful?
Thank David B
Kirsty T, Manager at Holiday Inn Express Stevenage, responded to this review

Thank you for your review David B I am glad you enjoyed your stay with us and would staying again. It's great to hear our facilities were exactly what you needed over the christmas period. We hope to see you again soon! Kind Regards, Kirsty DGM More 

Glasgow, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 23, 2015

This was our second stay at the Holiday Inn Express in Stevenage (the first being almost exactly a year ago). We enjoyed our stay last time but had a nice surprise this time when we could see the room(s) had been refurbished and looked fresh, modern and even more inviting. Our stay, on the whole, was very pleasant indeed. Staff... More 

Helpful?
Thank Graham S
Kirsty T, Manager at Holiday Inn Express Stevenage, responded to this review

Thank you for great review Graham S Thank you for returning to us and it's brilliant to hear you like our refurbishment and the front desk met your every need. We hope to see you next time you are in the area. Kind Regards, Kirsty DGM More 

Letchworth, United Kingdom
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 23, 2015 via mobile

Needed a one night stay in Stevenage and chose to go here because while it was similar in price to the competition it included breakfast.Room was clean, modern and comfortable - shower was great. Breakfast a little basic but at least there are some hot options to choose from.

Helpful?
Thank AB1411
Kirsty T, Manager at Holiday Inn Express Stevenage, responded to this review

Thank you for taking the time to write this great review. I'm pleased you enjoyed your 1 night stay with us and found our rooms to be modern and comfortable. We hope to see you again soon! Kind Regards Kirsty DGM More 

Hemel Hempstead, United Kingdom
Level Contributor
166 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed December 22, 2015 via mobile

This hotel has undergone major refurbishment and I was lucky enough to get a room that was brand spanking new. The room was fresh, clean and airy and had all the extras that you wish a Travelodge could offer The bed was divine and climate control in the room meant I was comfortable throughout. Centrally located, this hotel meant I... More 

Helpful?
Thank Herts15
Kirsty T, Manager at Holiday Inn Express Stevenage, responded to this review

Herts15, I am so pleased you enjoyed your stay with us. It's great to hear you enjoyed our new rooms, we take great pride in them being as fresh and up to date as they are. I hope the hangover wasn't too bad! See you again soon! Kind Regards, Kirsty DGM More 

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