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All 14 Stevenage hotels

Holiday Inn Express Stevenage

3.0 of 5 Hotel   |   Danstrete, Stevenage SG1 1XB, England
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Ranked #6 of 14 Hotels in Stevenage
A recent review
3 of 5 stars reviewed 1 week ago
Andrea S Walsall, United Kingdom
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312 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Walsall, United Kingdom
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Very comfortable clean room and very helpful staff. Everything you could possibly need except a mirror near the electrical socket where I plugged in my hair straighteners. Downside is the parking arrangements. Arriving in an unfamiliar town parking in the Matalan Car park was not a dreadful problem the difficulty arose in the morning as the car had to be... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice hotel with friendly staff. Sheena, Maisie and ezenwa made me feel very welcome. Only bad point is the wifi being worse than the 3G reception on my phone! Breakfast is sufficient but could do with some bacon. Also breakfast is very messy since the trays have been taken away.

Was this review helpful? Yes 1
Mark_Ansell, Front Office Manager at Holiday Inn Express Stevenage, responded to this review

Dear guest, thank you for your lovely comments regarding your recent trip. We are so pleased you enjoyed your stay and thank you for your lovely feedback We do hope you will come and stay with us again or choose Holiday Inn Express for your future travel needs More

Hitchin, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really easy check-in after I made the booking at 11am on the morning we stayed in the Holiday Inn Express. We were given a voucher and parked in the Matalan car-park overnight (which is opposite the hotel) for free. Our room was really clean and welcoming. We liked the little touch of the labels on the pillows stating 'Soft' and... More

Was this review helpful? Yes 2
Mark_Ansell, Front Office Manager at Holiday Inn Express Stevenage, responded to this review

Dear guest, thank you for your lovely comments regarding your recent trip. We are so pleased you enjoyed your stay and thank you for your lovely feedback We do hope you will come and stay with us again or choose Holiday Inn Express for your future travel needs More

Huddersfield, United Kingdom
Top Contributor
136 reviews 136 reviews
71 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Standard express which is quite new and well positioned for access into the centre on foot. Not as good as the holiday inn close by but certainly adequate. Rooms clean. Service ok but maybe people could smile a bit more! Prices good given the location. Car park is free with voucher from hotel at matalan otherwise its pay and display.

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Mark_Ansell, Front Office Manager at Holiday Inn Express Stevenage, responded to this review

Dear guest, thank you for your comments and feedback. Please accept my sincere apologies for your disappointment in the service received after your recent stay I will address these matters with my team Hope to see you again soon More

King's Lynn, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have been staying at this hotel every weekday for the past 6 months and almost stayed in every room they offer. Most rooms are cleanISH, I say 'ish' because 1/3 of rooms I have stayed in have stains on the sofas, floors etc which make the room look unclean. Other than these problems the rooms are pretty box standard... More

Was this review helpful? Yes
Christian_Holfve, Manager at Holiday Inn Express Stevenage, responded to this review

Thank you for your review it is only with these reviews we can improve the services we provide, I will action all the points you mention with my team Look forward to seeing you again soon More

Coventry, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Have stayed at this hotel a number of times this year. A nice hotel to stay . convenient for bus / rail stations. A warm welcome on arrival by reception staff A comfy bed good nights sleep very quite as at rear of hotel Breakfast ok .cooked side ok but no bacon just beans. sausage & scrambled egg. choice f... More

Was this review helpful? Yes
Christian_Holfve, Manager at Holiday Inn Express Stevenage, responded to this review

Thank you for leaving feedback on your recent stay here at the Holiday Inn express Stevenage I am happy to hear you enjoyed your breakfast and the staff were welcoming, I will action the points you mention with my team Look forward to seeing you again soon More

2 reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

We stayed here as it is fairly close to harry potter world. Not a single problem during our stay, everyone we came in contact with were lovely and friendly our 4 year old daughter was even given a minnie mouse colouring pack on arrival which made her trip :) room was simple but exactly what we needed for one night... More

Was this review helpful? Yes
Christian_Holfve, Front Office Manager at Holiday Inn Express Stevenage, responded to this review

Thank you For such positive feedback from your recent stay here at the Holiday Inn Express Stevenage I will pass on all your comments to the team Hope to see you again soon More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 18, 2014

This was the second time we have stayed at Holiday Inn Express Stevenage and purely because, not only is the hotel clean, modern and fit for purpose but because of the reception staff, particularly the young lady whom unfortunately, I can't remember the name of. On our first visit we were late arriving due to traffic, we were exhausted and... More

Was this review helpful? Yes 1
Christian_Holfve, Front Office Manager at Holiday Inn Express Stevenage, responded to this review

Thank you leaving us such fantastic comments in regards to your recent stay here at the Holiday Inn Express Stevenage It's very pleasing to hear that the staff made your stay even more pleasant and the service they offered went above and beyond what you may have expected You look forward to seeing you again sonn More

Wolverhampton, United Kingdom
Top Contributor
55 reviews 55 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed August 13, 2014

The staff are friendly and helpful and the rooms are perfectly adequate for a couple of nights. However no mirror or proper dressing table in the bedroom and most women do not like standing up in a bathroom to put on makeup. Two of the lights did not work but the room and bathroom were spotlessly clean and there was... More

Was this review helpful? Yes
Christian_Holfve, Front Office Manager at Holiday Inn Express Stevenage, responded to this review

May I sincerely apologise for the fact that you have been given cause to contact us regarding your visit to the Holiday Inn Express Stevenage. The quality of our food and service is of paramount importance to us and I was therefore very disappointed to learn of your dissatisfaction. We make every effort to ensure food is promptly delivered to... More

Reston, Virginia
Contributor
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 12, 2014

The hotel itself from the outside is a typical Holiday Inn Express and the inside décor looks decent but the same as all the rest. Not a bad thing as you know what to expect. However…there is no parking outside this hotel except for the metered spaces all around with a maximum of 30 minutes. They offer free parking at... More

Was this review helpful? Yes 1
Christian_Holfve, Manager at Holiday Inn Express Stevenage, responded to this review

May I sincerely apologise for the fact that you have been given cause to contact us regarding your visit to the Holiday Inn Express Stevenage. The quality of our service is of paramount importance to us and I was therefore very disappointed to learn of your dissatisfaction. We pride ourselves on the standards of service we provide and on this... More

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Additional Information about Holiday Inn Express Stevenage

Address: Danstrete, Stevenage SG1 1XB, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Stevenage
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Stevenage 3*
Number of rooms: 129
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Also Known As:
Holiday Inn Express Stevenage Hotel Stevenage
Holiday Inn Stevenage
Stevenage Holiday Inn

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