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All 14 Stevenage hotels

BEST WESTERN Roebuck Inn

3.0 of 5 Hotel   |   London Road, Broadwater, Stevenage SG2 8DS, England
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Ranked #10 of 14 Hotels in Stevenage
A recent review
4 of 5 stars reviewed 2 weeks ago
83Kermit
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54 reviews from our community

Traveler rating
    6
    18
    13
    9
    8
See reviews for
6
11
7
24
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
2 reviews
1 of 5 stars Reviewed 1 week ago

I had the displeasure of taking the last room on Tuesday. Arrived to my curtain, railing and all on the floor.. Tried nicely to get it fixed as I was facing the street and street light to be told no maintenance on site. The non native English speaker called his manager, Andrew who was not onsite whom told him in... More

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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

Excellent hotel, with a really comfy bed, quiet with no road traffic. Restaurant attached was really nice and had an Indian menu, which was very nice! staff were friendly and helpful. Breakfast was lovely, and there is a large Tesco nearby. My only issue was when the restaurant was busy the staff easily got flustered and I was forgotten and... More

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London, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Reasonably well maintained and the food which is authentic Indian is great and not expensive added with professional serving staff. The room is clean hotel, staff are very helpful and friendly. Overall enjoyed staying here and will come back.

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Thetford, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having read most if the reviews I want to make a few things clear to the anti reviews. I have stayed at the Roebuck on many, many occasions. All of the staff are incredibly friendly, always serving the public with a smile, even when they are obviously rushed off of their feet, attending to other duties for example serving in... More

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Grimsby, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 15, 2014

Stayed on business for two nights. Very dated hotel and accommodation. Staff were all pleasant and efficient. Bar was like going back 30 years!, food - Indian menu good _ English not so. Breakfast ordinary. Not much more to say, but won't go back

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Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed August 13, 2014

The hotel looks quite dated but the rooms are quite large and well maintained. The plus point off the hotel is the inhouse Indian restaurant serving authentic Indian food which was excellent and not expensive added with professional serving staff who were on their toes. Overall enjoyed staying here and will come back.

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Milton Keynes, United Kingdom
1 review
1 of 5 stars Reviewed July 21, 2014

Arrived at the hotel to find graphic pornography playing on the recpetion computer in full site of anybody walking in the reception area. Eventually managed to find somebody to do something about it but no explanation at all from anybody, no apology or nothing! Didn't stay and booked in elsewhere. Best Wester Customer Services were not much better, contacted them... More

Review collected in partnership with Best Western GB

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Vijay S, Manager at BEST WESTERN Roebuck Inn, responded to this review

Hello Mike With reference to your feedback, i would like to clarify that this was an foolish act done done by a passerby who came into the reception desk while the reception staff was handling a guest request in our next door restaurant, this passerby committed this idiotic act and put the pornographic video on the reception computer. To ensure... More

Milton Keynes, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 20, 2014

As we entered the hotel reception there was nobody in attendance. To our disgust there was graphic pornography playing on the reception computer screen which was in full view of anybody that walked in the reception area. We were finally able to bring this to the attention of one of the staff who eventually was able to turn off the... More

Was this review helpful? Yes
Vijay S, Manager at BEST WESTERN Roebuck Inn, responded to this review

Hello Sam With reference to your feedback, i would like to clarify that this was an foolish act done done by a passerby who came into the reception desk while the reception staff was handling a guest request in our next door restaurant, this passerby committed this idiotic act and put the pornographic video on the reception computer. To ensure... More

Plymouth
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 12, 2014

As soon as we arrived at this hotel there was a polite caring and friendly welcome from the receptionist and found as we requested we could have an early check in which was beneficial to our plans. Yes the rooms were a little tired but they were decent sized single rooms with plenty of milk,tea and coffee, which is unusual,even... More

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Here
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 24, 2014

Tatty pub/Hotel on outskirts of stevenage, Tiny, tatty room with uncomfortable bed & outdated TV. Food is extremely average quality for top notch price, beer is terrible, walk to the local pub down the road if you want a drink.

Review collected in partnership with Best Western GB

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Additional Information about BEST WESTERN Roebuck Inn

Address: London Road, Broadwater, Stevenage SG2 8DS, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Stevenage
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Roebuck Inn 3*
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Also Known As:
Best Western Stevenage
Stevenage Best Western

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