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Ibis Stevenage Centre

2.0 of 5 Danestrete, Stevenage SG1 1EJ, England
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Certificate of Excellence 2014
Ibis Stevenage Centre
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Ibis Stevenage Centre
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284 reviews from our community

Traveler rating
    113
    96
    44
    18
    13
See reviews for
23
52
53
108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (284)
  • Mar-May only
    (51)
  • Jun-Aug only
    (88)
  • Sep-Nov only
    (82)
  • Dec-Feb only
    (63)
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London, United Kingdom
Top Contributor
131 reviews 131 reviews
25 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was very pleased to find this hotel right in the heart of the town, plenty to look at! Shops and all amenities, including the museum within a stone's throw. Car park adjacent, train station a couple of minutes walk. Couldn't be more central. The staff were lovely, helpful and friendly. Had a very well priced and delicious quick lunch, and... More 

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for your lovely comments- I am pleased you enjoyed your stay with us. We are looking forward to hear from you. Kind regards Ruslana Yarmolyuk More 

Contributor
16 reviews 16 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

My home town and unfortunately I had to stay here. No parking at the hotel, as you have to park in the shopping multi-story and hope that your car is not vandalised over night by yobs lurking around. At the reception I was met by two people staff who could not speak English and appeared to be on their first... More 

Was this review helpful? Yes
Ruslana Y, Manager at Ibis Stevenage Centre, responded to this review

Dear Daniel Many thanks for your review. It is a real shame that that your views seem to be distorted by stereotyping the area and those employed at the hotel. For the readers of this review we do have international staff and as this hotel is part of an international chain this is to be expected – but all speak... More 

Birmingham, United Kingdom
1 review
3 of 5 stars Reviewed 4 weeks ago

Seems cheaper but quality is even less than the money you pay.Very basic room,wooden floor.I paid for queen bed but it was actually two single beds joined together. On suite very small not even a towel rail.Breakfast not worth for 7.99.

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to tell us about your stay at the ibis Stevenage Centre, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Just to confirm that all our rooms is standard Ibis bedrooms, our bed is 6ft zip and link... More 

Milton Keynes, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed December 16, 2014

Unless you are a builder or a hitman I would not recommend this hotel. The hotel is noisy, the plaster is pealing off the walls, but if i am honest the room was clean. The worst part of this hotel is that you just do not feel safe, they are clearly using it as a government half way house. We... More 

Was this review helpful? Yes 2
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to tell us about your stay at the ibis Stevenage Centre, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every guest and your feedback is very... More 

bishop Auckland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 12, 2014

I stayed here and the management are very helpful and I would stay here again and you will be happy to stay here and be happy to stay here to even thro I stayed here I went to eat else where.and I will come back to stay here again will my husband....

Was this review helpful? Yes 1
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, We very much appreciate your comments regarding your stay at ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Belfast, Northern Ireland
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 10, 2014

I have used a number of Ibis Hotels in recent years and have never been disappointed. We needed a base for a wedding in the area and this was an excellent choice. Here are the main points you need to know: Location: In the centre of town and facing Tesco's Supermarket. There are many major UK shops in the pedestrian... More 

Was this review helpful? Yes 2
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time writing your feedback about your recent stay. We really looking forward to welcome you here again soon and thank you again for your lovely words. Kind regards Ruslana Yarmolyuk More 

Kingston-upon-hull, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 9, 2014

This hotel is in a decent location in the town for shoppers or visits and as ibis' go this was not much different to any other.The lights in the room did not work when we got into it which was a bugger as we were short on time.The lifts were broken upon our return and so everyone had to use... More 

Was this review helpful? Yes 1
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to tell us about your stay at the ibis Stevenage Centre, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. On this occasion I would like to invite you back on complimentary basis so you can experience much... More 

UK
Top Contributor
128 reviews 128 reviews
80 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed December 8, 2014

I used to stay in the Holiday Inn Express in Stevenage, but on my latest visit, I booked the IBIS as it was quite a bit cheaper and thus I wanted to see if it was competative. I was welcomed and served quickly at reception. The room was good, similar to HIE and being a cold day, I was glad... More 

Was this review helpful? Yes 1
Ruslana Y, Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for the lovely words with regards to your recent stay. We would like to invite you here again and you can experience our food and beverage offering in our Café Green. With regards to the breakfast - we have to follow Ibis standard breakfast items but I will speak with restaurant manager to check if we... More 

Contributor
15 reviews 15 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed December 7, 2014

The french receptionist was very rude and anything was too much trouble. I changed rooms 3 times, the 1st because an alarm was going off on the 3rd floor and my room was next to it (which the receptionist was aware of), the 2nd room was next to the lifts, the plug sockets didn't work and the bathroom window was... More 

Was this review helpful? Yes 1
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to tell us about your stay at the ibis Stevenage Centre, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every guest and your feedback is very... More 

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Additional Information about Ibis Stevenage Centre

Address: Danestrete, Stevenage SG1 1EJ, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Stevenage
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Stevenage Centre 2*
Number of rooms: 98
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Also Known As:
Ibis Stevenage Centre Hotel Stevenage
Hotel Accor Stevenage Centre
Hotel Style:
#3 Business Hotel in Stevenage

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