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Ibis Stevenage Centre

Certificate of Excellence
Danestrete, Stevenage SG1 1EJ, England
Hotel amenities
Best prices for: 1 room 1 guest
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Ibis Stevenage Centre
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Ibis Stevenage Centre
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307 reviews from our community

Traveler rating
    119
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    48
    20
    15
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23
56
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120
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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  • All months
    (307)
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    (65)
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    (88)
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    (82)
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    (72)
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1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

Shocking shocking avoid best thing what could happen is pull the building down had a meal last night was awfull steak and ale pudding with thick cut chips mushy peas and a red wine jus when it turned up it was more like pukka pie and oven chips with some Bisto gravy

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for your feedback with regards to your experience with us. I am very sorry that your stay and dinner didn't meet your expectation. In order to reassure you, that we are take your comments seriously, I would like to invite you back to stay with us and have a complimentary meal. Can you please let me... More 

Hitchin, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Great place and well sited to reach everything in Stevenage by foot. Staff are great and really helpful. The restaurant is clean and food prepared is good. It's just a shame the wifi let's them down. If you're on business connection to a wifi is important if you need to catch up and even if you're staying for leisure you... More 

Review collected in partnership with Accorhotels.com

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Ruslana Y, Guest Relations Manager at Ibis Stevenage Centre, responded to this review

Dear Richard Thank you for your review. Our IT department has been in to add access points over the weekend and I think this is possibly why on this occasion the wifi was not as strong as the points were being added during your stay. Please can you make yourself known to reception and we will ensure you get the... More 

Rugby, United Kingdom
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Good reviews on this place probably didn't help as my expectations were reasonably high and I keep wondering if I stayed in a different hotel to the other reviewers as I'm generally flexible and forgiving but this wasn't a good experience. Parking across the road in an old multi-storey which is a bit dingy, I'm big and ugly but lone... More 

Was this review helpful? Yes 1
Ruslana Y, Guest Relations Manager at Ibis Stevenage Centre, responded to this review

Dear Harv1909 Thank you for taking the time to review the IBIS Stevenage. Your account does seem very different to the majority of the reviews about this hotel. Firstly, I would like to address the car park - The Westgate Shoppers Car Park which is behind the hotel is old and concrete but it is secure as it has the... More 

London
Top Contributor
53 reviews 53 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have friends who live in and around the area so we decided to meet centrally in Stevenage and have a few beers in the old town. The Ibis is literally a 5 minute walk over the footbridge away from most of the pubs. The hotel itself is perfectly acceptable - it put me in mind of a slightly lower... More 

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for your feedback. I am very pleased to read your review and so glad to know that you will be staying with us again. If I can be in any assistance please do not hesitate to contact me. Kind regards and thank you again. Ruslana Yarmolyuk More 

Bracknell, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visit Stevenage once a year and always choose to book the Ibis as it is central to the Leisure Centre and Gordon Craig Theatre. The hotel represents good value for money compared to other hotels in the area. The hotel staff were polite and welcoming and check-in was quick. We were informed that there was a party being held... More 

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Joan B, Thank you so much for your lovely feedback. We are pleased that you will be coming back to stay with us. Please let me know when you coming next in Stevenage as I would like to thank you personally. Kind regards Ruslana Yarmolyuk More 

Oxfordshire, United Kingdom
1 review
3 of 5 stars Reviewed 4 weeks ago

Handy for where we wanted to be, but booked based on cost and advertising a bathtub, but no bathtub... then noisy until about midnight and again at 4am so not much sleep. Room was ok and nice breakfast. Got money off the parking from the manager for the misleading website saying it had a bathtub.

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to tell us about your stay at the ibis Stevenage Centre, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every guest and your feedback is very... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I travel a lot. This was just another business stopover at another budget hotel. However, I was struck by the high quality of service from all of the staff I met. It was very efficient and attentive. I've experienced far lower standards at 4 times the cost. Giving five out of five, as I don't believe you can do an... More 

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, We very much appreciate your comments regarding your stay at ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Leeds, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Perfectly decent and clean hotel near the station and the new town centre. Good rates for the area, even better available if you're prepared to take a risk and just turn up. I could have saved £19 if I didn't need to be sure of a room.

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, We very much appreciate your comments regarding your stay at ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Myself and a colleague had to stay here as we were working nearby. Considering we were in the centre of the town, there was hardly any noise from outside. But we were up on the 5th flr. Room was clean, bathroom nice. Sebastian on the reception desk, made checking in & out as easy as possible, cheers mate. Only downside... More 

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, We very much appreciate your comments regarding your stay at ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

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