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Ibis Stevenage Centre

Danestrete, Stevenage SG1 1EJ, England
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Ibis Stevenage Centre
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Ibis Stevenage Centre
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318 reviews from our community

Traveler rating
    121
    105
    54
    21
    17
See reviews for
24
58
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125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Bexhill-on-Sea, United Kingdom
Top Contributor
188 reviews 188 reviews
30 hotel reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed yesterday NEW

It took me awhile to find in the confusing location on first appearance I nearly drove of it looks horrendous from the outside like a run done 1960 council gangland building. Parked my car in Westgate car park very seedy area felt uneasy at 6.30pm would not walk around here late at night. Useful tesco right next door a comfortable... More 

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Whitley Bay, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Although the hotel looked like a concrete block from the outside, inside we found a recently refurbished hotel which was spotless. I am critical of hotels that are not clean but this Ibis left nothing to complain about, the sealant around the shower and wash stand was brilliant white. and the carpets in the corridors were clean. The queen size... More 

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Devon, United Kingdom
Top Contributor
62 reviews 62 reviews
31 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 1 week ago

My first impressions of this hotel were awful. The building looks like it belongs on a 1960s council estate, with a truly ugly facade. The receptionist was a trainee, and did an okay job of checking me in. However, I had to fill out a sheet with my name, address and the such like. This is unnecessary as Accor (parent... More 

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

Filthy room & around the shower tried to get a refund and go elsewhere but had booked on line so at the desk would not refund me. Couldn't get anything local so had to stay 3 nights, mailed customer services to complain they got back to me 5 days later!!!!! Disappointed as normally only have good things to say about... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for your constructive feedback with regards to your recent stay with us. I am very sorry that your experience didn’t meet your expectations. Also I would like to apologise for the late reply As I said in an email before I am happy to refund first night of your stay . Following nights you decided to... More 

Chesterfield, United Kingdom
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On arrival i went to my room only to find the toilet had not been flushed by the previous occupant and there was poo left in the toilet! Two single beds pushed together instead of a double There is a £4.00 parking charge no parking on site have to use local car park adjacent to hotel. Could not connect to... More 

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to tell us about your stay at the ibis Stevenage Centre, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every guest and your feedback is very... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights for the bank holiday weekend. The rooms weren't very clean, but this is a trademark of Ibis'. We weren't too bothered about this, as we spent most of our days outside of the hotel. The breakfast is average with little choices. The location was great for us as we attended a show in the... More 

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to write your comments, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the ibis Stevenage Centre and provide... More 

Liverpool, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

Not very charming check in. Room ok but loose mounted TV wouldn't hang straight, no signal anyway. Not easy to find. Parking in nearby multi storey car park so be prepared to carry your luggage. Factor in the £4 overnight parking charge when doing price comparisons. Small restaurant, average to poor food in the evening,many people looked in but decided... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to tell us about your stay at the ibis Stevenage Centre, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every guest and your feedback is very... More 

Huddersfield
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was put here recently by work and it's very convenient for stevenage centre and the train station. There is no parking at the hotel and although the website states that it doesn't give you any information about the local parking. You have to park before checking in and having parked and arrived at check in I was met with... More 

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to tell us about your stay at the ibis Stevenage Centre, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every guest and your feedback is very... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I know they say you get what you pay for but seriously, I expect my key card to work, I especially expect the second one that is provided to replace the first broken one to work. Apparently not.Tv didn't work, shower was so blocked that it overflowed onto the floor and I had to mop up. When the electricity cut... More 

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to tell us about your stay at the ibis Stevenage Centre, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every guest and your feedback is very... More 

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