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All 14 Stevenage hotels

Ibis Stevenage Centre

2.0 of 5 Hotel   |   Danestrete, Stevenage SG1 1EJ, England
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Ranked #4 of 14 Hotels in Stevenage
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Stevie J Fife, United Kingdom
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264 reviews from our community

Traveler rating
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    86
    41
    16
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

The huge beds do not make up for the tatty rooms. Showers are (and tiled bathroom/ laminate floors) slippery and dangerous after use, window pelmets are hanging loose, plug sockets are inconvenient and infrequent. The room menus imply room service. However, snappy, belligerent staff make the process of ordering so awkward it is beyond belief. No flexibility, and NO ROOMSERVICE.... More

Was this review helpful? Yes 1
Ruslana Y, Guest Relations Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave your feedback. Allow me to clarify a few details. There is no implication on room service other than your own personal assumption, as advised in the guest directory you can order the food but you will need to go down and collect it - this is a budget hotel not... More

Fife, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Can't fault ibis Stevenage, every time I stay it's always good. 20 mins from London, 3 mins walk from the railway sta. Only negative points are old lifts and tight squeeze using the Wc if larger framed.

Review collected in partnership with Ibis Hotels

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Sao Jose Dos Campos, SP
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Clean, Large room, comfortable bed, good internet, reasonable breakfast. I do recommend for business trip. For £4 you can use an associated gym. 5 min walking from rail station and close to a Tesco (24h). Price is also ok.

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Ruslana Y, Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am pleased that you found the hotel efficent and that the gym access was an added bonus to your stay. we hope to welcome you back. Kind Regards More

Welwyn, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arrived late without a booking on a Friday night. Room found and snack food in restaurant (with bar). Some noise overnight - not sure if inside or on street. Hot breakfast good and attentive staff. Needed room for Saturday night but hotel full. Left number and contacted mid morning with cancellation so stayed second night. Clean and well furnished room... More

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Ruslana Y, Guest Relations Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. We pride ourselves in the service we deliver so I am very pleased to hear that my staff were attentive to all your needs. Kind Regards More

Watford, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 9, 2014

Stayed in this hotel for 1 night back in June with my fiance to see our family. The hotel is bang in the centre of town, walking distance to the Old town and Leisure park and next to Stevenage train station. Reception staff was very friendly, checked in nice and easy. The hotel looks like it has been recently refurbished.... More

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Ruslana Y, Guest Relations Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am pleased to hear that your stay was more than satifactory and we met all expectations. We hope that you will return again in the future. Kind Regards More

Slough
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed August 8, 2014

Not bad but at the same time not particularly satisfactory. Cleaning assistant cheeky, room at residence somewhat noisy and attendant at reception not accepting of feedback provided. A very mediocre sort of reservation and in this way not particularly satisfied with it. Staff and in particular their attitude, as usual, the problem.

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
Ruslana Y, Guest Relations Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am disappointed to hear your stay was not satisfactory, we pride ourselves in the service we deliver so I am surprised by your comment regarding the staff attitude. I will investigate and offer retraining. Kind Regards More

Poole, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 4, 2014

My boyfriend and I stayed in the Ibis over the weekend for a wedding, and were really pleased with the service that we received. The hotel staff were welcoming and very helpful. The room was clean, tidy and equipped for everything that we required - you can't go wrong for under £50 a night! Really big and comfy bed. The... More

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Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am pleased to here that your stay and the hotel met all expectations, with regards to restaurant pricing, some items we have are bought locally from butchers and come very fresh and at a higher price therefore our price needs to reflect that - I am... More

Hastings, United Kingdom
1 review
4 of 5 stars Reviewed July 29, 2014

The hotel was nice with a lovely clean room only let down was the smell of smoke in room but was offered another room , staff were pleasant and for price room was lovely free wifi and the bed was huge and comfortable . Breakfast was excellent and unlimited

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
Ruslana Y, Guest Relations Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I do apologise for that but I am pleased staff were kind and able to offer you a room move so it did not spoil your stay. We hope to welcome you back. Kind Regards Hannah Chapman More

Welling, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed July 29, 2014

We went there for a night on a Saturday ( family party to attend) The only good things are that the rooms are clean & the air con in the rooms works. There is no atmosphere & its quite scary returning to the hotel in dark, it looks like the ghetto with people falling over in the street & staying... More

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Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. Unfortunately there is not much the hotel can do about the surroundings and those falling in the street, we don't own the land around it is owned by the council. The restaurant is open until 10.30pm and the bar until 11pm due to licensing agreements. I am... More

Blackpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 28, 2014

We stayed on Friday which is the cheapest night of the week (£40). Staff friendly and helpful. Room clean but dirty wall ?tea stain, and slight damage to bed and window that was not a problem (We were offered another room). Parking is close and max £4 for a single stay but if you want to drive before night then... More

Was this review helpful? Yes
Ruslana Y, Guest Relations Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback, I will investigate the problems in the room to ensure they are resolved and will ask our maintenance to contact the lift engineers to rectify the lining up problem. I am pleased that apart from the above your stay was good. Kind Regards More

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Additional Information about Ibis Stevenage Centre

Address: Danestrete, Stevenage SG1 1EJ, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Stevenage
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Stevenage Centre 2*
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Also Known As:
Ibis Stevenage Centre Hotel Stevenage
Hotel Accor Stevenage Centre

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