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All 14 Stevenage hotels

Ibis Stevenage Centre

2.0 of 5 Hotel   |   Danestrete, Stevenage SG1 1EJ, England
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Ranked #4 of 14 hotels in Stevenage
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
jsantossilva Sao Jose Dos Campos, SP
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262 people have reviewed this hotel

Traveler rating
    109
    86
    41
    15
    11
See reviews for
23
46
52
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Sao Jose Dos Campos, SP
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Clean, Large room, comfortable bed, good internet, reasonable breakfast. I do recommend for business trip. For £4 you can use an associated gym. 5 min walking from rail station and close to a Tesco (24h). Price is also ok.

Was this review helpful? Yes
Ruslana Y, Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am pleased that you found the hotel efficent and that the gym access was an added bonus to your stay. we hope to welcome you back. Kind Regards More

Welwyn, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived late without a booking on a Friday night. Room found and snack food in restaurant (with bar). Some noise overnight - not sure if inside or on street. Hot breakfast good and attentive staff. Needed room for Saturday night but hotel full. Left number and contacted mid morning with cancellation so stayed second night. Clean and well furnished room... More

Was this review helpful? Yes
Ruslana Y, Guest Relations Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. We pride ourselves in the service we deliver so I am very pleased to hear that my staff were attentive to all your needs. Kind Regards More

Watford, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel for 1 night back in June with my fiance to see our family. The hotel is bang in the centre of town, walking distance to the Old town and Leisure park and next to Stevenage train station. Reception staff was very friendly, checked in nice and easy. The hotel looks like it has been recently refurbished.... More

Was this review helpful? Yes
Ruslana Y, Guest Relations Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am pleased to hear that your stay was more than satifactory and we met all expectations. We hope that you will return again in the future. Kind Regards More

Slough
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Not bad but at the same time not particularly satisfactory. Cleaning assistant cheeky, room at residence somewhat noisy and attendant at reception not accepting of feedback provided. A very mediocre sort of reservation and in this way not particularly satisfied with it. Staff and in particular their attitude, as usual, the problem.

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
Ruslana Y, Guest Relations Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am disappointed to hear your stay was not satisfactory, we pride ourselves in the service we deliver so I am surprised by your comment regarding the staff attitude. I will investigate and offer retraining. Kind Regards More

Poole, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My boyfriend and I stayed in the Ibis over the weekend for a wedding, and were really pleased with the service that we received. The hotel staff were welcoming and very helpful. The room was clean, tidy and equipped for everything that we required - you can't go wrong for under £50 a night! Really big and comfy bed. The... More

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am pleased to here that your stay and the hotel met all expectations, with regards to restaurant pricing, some items we have are bought locally from butchers and come very fresh and at a higher price therefore our price needs to reflect that - I am... More

Hastings, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel was nice with a lovely clean room only let down was the smell of smoke in room but was offered another room , staff were pleasant and for price room was lovely free wifi and the bed was huge and comfortable . Breakfast was excellent and unlimited

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
Ruslana Y, Guest Relations Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I do apologise for that but I am pleased staff were kind and able to offer you a room move so it did not spoil your stay. We hope to welcome you back. Kind Regards Hannah Chapman More

Welling, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We went there for a night on a Saturday ( family party to attend) The only good things are that the rooms are clean & the air con in the rooms works. There is no atmosphere & its quite scary returning to the hotel in dark, it looks like the ghetto with people falling over in the street & staying... More

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. Unfortunately there is not much the hotel can do about the surroundings and those falling in the street, we don't own the land around it is owned by the council. The restaurant is open until 10.30pm and the bar until 11pm due to licensing agreements. I am... More

Blackpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed on Friday which is the cheapest night of the week (£40). Staff friendly and helpful. Room clean but dirty wall ?tea stain, and slight damage to bed and window that was not a problem (We were offered another room). Parking is close and max £4 for a single stay but if you want to drive before night then... More

Was this review helpful? Yes
Ruslana Y, Guest Relations Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback, I will investigate the problems in the room to ensure they are resolved and will ask our maintenance to contact the lift engineers to rectify the lining up problem. I am pleased that apart from the above your stay was good. Kind Regards More

Eastbourne
1 review
4 of 5 stars Reviewed July 18, 2014

We have stayed here a few times. Convenient for our trip, and within the shopping centre. Price not too bad. Single beds pushed together is the weakest point. Can be noisy at night in summer with planes landing at Luton and outside (deliveries) noise at night

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback I am pleased that you return and enjoy your stays with us, We are looking into getting Mattress toppers which will stop the beds being together being such an issue. Thank you More

St.helens
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 15, 2014

exactly what I was looking for. Clean, quiet and good central location Only issues:- tried for months in advance to get a response via email in regards to car parking but didn't receive a response, though received an immediate response via Facebook once I tried this alternative :-) Friendlier faces on the front desk would be nice, though most of... More

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am pleased the hotel met your expectations glad facebook was repsonsive, I will speak to the team regarding email. Kind Regards More

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Additional Information about Ibis Stevenage Centre

Address: Danestrete, Stevenage SG1 1EJ, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Stevenage
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Stevenage Centre 2*
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Also Known As:
Ibis Stevenage Centre Hotel Stevenage
Hotel Accor Stevenage Centre

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style
#3 Business Hotel in Stevenage
Hotel Class
Official Description (provided by the hotel)
IBIS Stevenage Centre (formerly the Hertford Park Hotel) has just been newly refurbished. All 98 bedrooms are fully air conditioned with luxury shower, zip & link kingsize beds, flatscreen TVs with freeview channels, Complementary WiFi. IBIS Stevenage is in the centre of Stevenage, 3 minute walk from the train station, served by the East Coast Main Line and 20 minutes from London Kings Cross St. Pancrass and 20 minutes from Cambridge. 0.5 km from the Leisure park with its multiplec cinemas, bowling alleys and other entertainments. A short drive takes you into the beautiful Hertfordshire countryside and Knebworth House and Luton and Stanstead airports. ... more   less 
Number of rooms
98

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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