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Ibis Stevenage Centre

Certificate of Excellence
Danestrete, Stevenage SG1 1EJ, England
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Ibis Stevenage Centre
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Ibis Stevenage Centre
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303 reviews from our community

Traveler rating
    118
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    47
    19
    14
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23
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116
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Top Contributor
52 reviews 52 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have friends who live in and around the area so we decided to meet centrally in Stevenage and have a few beers in the old town. The Ibis is literally a 5 minute walk over the footbridge away from most of the pubs. The hotel itself is perfectly acceptable - it put me in mind of a slightly lower... More 

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Bracknell, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We visit Stevenage once a year and always choose to book the Ibis as it is central to the Leisure Centre and Gordon Craig Theatre. The hotel represents good value for money compared to other hotels in the area. The hotel staff were polite and welcoming and check-in was quick. We were informed that there was a party being held... More 

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Joan B, Thank you so much for your lovely feedback. We are pleased that you will be coming back to stay with us. Please let me know when you coming next in Stevenage as I would like to thank you personally. Kind regards Ruslana Yarmolyuk More 

Oxfordshire, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW

Handy for where we wanted to be, but booked based on cost and advertising a bathtub, but no bathtub... then noisy until about midnight and again at 4am so not much sleep. Room was ok and nice breakfast. Got money off the parking from the manager for the misleading website saying it had a bathtub.

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to tell us about your stay at the ibis Stevenage Centre, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every guest and your feedback is very... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I travel a lot. This was just another business stopover at another budget hotel. However, I was struck by the high quality of service from all of the staff I met. It was very efficient and attentive. I've experienced far lower standards at 4 times the cost. Giving five out of five, as I don't believe you can do an... More 

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, We very much appreciate your comments regarding your stay at ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Leeds, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfectly decent and clean hotel near the station and the new town centre. Good rates for the area, even better available if you're prepared to take a risk and just turn up. I could have saved £19 if I didn't need to be sure of a room.

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, We very much appreciate your comments regarding your stay at ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Myself and a colleague had to stay here as we were working nearby. Considering we were in the centre of the town, there was hardly any noise from outside. But we were up on the 5th flr. Room was clean, bathroom nice. Sebastian on the reception desk, made checking in & out as easy as possible, cheers mate. Only downside... More 

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, We very much appreciate your comments regarding your stay at ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed here two nights on business, I didn't really spend a lot of time in the hotel due to long working days. But the hotel is clean with a good size double room, I found the bed very easy to sleep in. Breakfast was alright and not the worst I've had by far. So over all not a bad hotel.

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, We very much appreciate your comments regarding your stay at ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Stevenage, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Do not stay in this hotel if you want a good nights sleep. After a tiring day and an early start the following morning I arrived at the Ibis Hotel at around 8.30pm and settled down for an early night. Unfortunately there was a party in full swng 2 floors below with very loud music playing making sleeping impossible. Despite... More 

Was this review helpful? Yes
Ruslana Y, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to tell us about your stay at the ibis Stevenage Centre, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every guest and your feedback is very... More 

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