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Holiday Inn Stevenage

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St. George's Way, Stevenage SG1 1HS, England
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1 room 1 guest
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Holiday Inn Stevenage
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327 Reviews from our TripAdvisor Community

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Traveler rating
    106
    128
    63
    18
    12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
  • All months
    (327)
  • Mar-May only
    (80)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (85)
  • Dec-Feb only
    (64)
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Saudi Arabia
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Yet again the receptionist let this hotel down very badly. She had an attitude that had I not booked in advance and it was late, I would not have stayed the night. The Hotel is centrally located, but I was surprised and fairly insulted when instructed to park my car in the public car park across the road from the... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. I am sorry the experience did not fully meet your expectations and will share your feedback with the team. There is limited on site parking available so the spaces we do have are allocated for guest's staying within one of the 18 Executive rooms. Alternatively,... More 

Cheltenham, United Kingdom
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here on the 21st August following some business in Stevenage. We parked across the road in the public car park and I understand other reviewers concerns regarding the open area. However, the cost is £3.70 and previous reviewers who paid more have got this wrong, unless they intend driving in and out of the car park after checking... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the feedback following your recent stay at Holiday Inn Stevenage. I am pleased that overall the experience met your expectations and that you enjoyed a nice stay and were looked after by friendly staff. The price for full English & Continental breakfast is £13.95. However, there is a reduced prepaid breakfast rate available at Reception... More 

Stoke-on-Trent, England
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Stayed overnite on a coach trip to o2 elvis expo,never stayed at a holiday inn before and was pleasently surprised by the very high standards kept in this hotel. Staff were very polite and helpful,also during our stay we had evening meal and breakfast which is served as a self service style,the choice was very good all served a hot... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the positive feedback following your first stayed at a Holiday Inn hotel. I am delighted the experience exceeded your expectations and that you enjoyed every aspect of the hotel facilities and service. Please rest assured that you comments will be shared with the team at the hotel. Thank you, once again for your feedback and... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

One of my colleagues who I was staying with was hit with a £20 bill for a 15min call to his insurance company on a free landline number. However, the breakfast are very good as is the dinner. The bar and restaurants stuff are friendly and smiley. There is limited Parking outside the hotel and think it's nearly £4 a... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. I am sorry the experience did not meet your expectations with regards to telephone charges and parking arrangements at the hotel. However, I am glad you enjoyed your dinner and breakfast at the hotel and will share all your findings with the team. Thank you... More 

Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I usually stay in the Premier Inn (Stevenage Central) when visiting my relatives in Stevenage. However, on this occasion I decided to book the Holiday Inn due to its location near to my relatives property. I booked an IHG Members rate of £56.70 through the IHG website in advance for Bed & Breakfast on the evening of Friday August 14th.... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for taking the time to complete a review following your first stay at Holiday Inn Stevenage. I was delighted that it was a pleasurable experience and that the facilities offered at the hotel coupled with the service provided by the team ensured you had a great stay. Please rest assured that your feedback will be shared... More 

Tonyrefail, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was very nice for the price, very clean, spacious and well equipped. had a full size bath with shower, big sink and again was very clean. food and drink was a tad expensive. Ordered room service which was prompt and quite reasonable. will be staying here regularly now when visiting family as best hotel we've stayed at in... More 

Was this review helpful? Yes 1
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your positive feedback following your recent stay at Holiday Inn Stevenage. Please rest assured that your comments will be shared with the team who will be delighted to welcome you back again in the future. Yours sincerely Gerard Ryan General Manager More 

Exeter
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed for 3 nights and overall found the experience to be a good one, but my initial impression was poor. This was because I parked my car in the smallish car park without realising this was only for disabled and executive room guests. The receptionist was not very helpful when I mentioned that I'd parked and told me I... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Further to your recent stay at Holiday Inn Stevenage thank you for your feedback. I'm pleased that overall you enjoyed your stay, especially with regards to the hotel location, quality of room, breakfast offered and Room Service provided. There are limited on site car parking spaces at the hotel, therefore the ones available are allocated for each of... More 

London, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is literally under the flight path of planes landing at taking of at Stanstead. I was left wide away during the early hours of morning by overhead air traffic. Plus the aircon made a noise. FLOOR 3 no mobile signal with three network and the holiday inn WiFi signal / connectivity was non existence. Tv very small, displaying... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. Please accept my sincere apologies that the experience did not fully meet your expectations due to external noise, internet connectivity experience, television size and the iron provided. The hotel does not fall within the flight path for either Stansted or Luton Airport, but I am... More 

Hitchin, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay here quite regularly on business, and it's absolutely my preferred hotel whenever I'm working nearby. It's extremely modern inside, the reception area is all light and airy and very slick, and the rooms are lovely. I'm always really impressed at how big the rooms are, and they're always kitted out with everything you need - iron and ironing... More 

Was this review helpful? Yes 1
Hotel499, Manager at Holiday Inn Stevenage, responded to this review

Dear Natasha I was overwhelmed to read your glowing review following your recent stay with us. May I personally thank you for your kind words, and please be assured all comments are shared with all team members and managers. I hope you will be returning again soon. Kind Regards Scott Mills Revenue Manager More 

New Delhi, India
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the Holiday Inn, Stevenage, on business for 2 weeks in June and the stay was comfortable, but not spectacular. They are quite centrally located close to Stevenage town center, and the hotel offers free parking for guests. Quite well connected to the motorways connecting to London/ The North as well. The hotel itself offers smallish but neat... More 

Was this review helpful? Yes
Hotel499, Manager at Holiday Inn Stevenage, responded to this review

Dear Anant May I take the opportunity to thank you for your recent review following your stay with us. I will ensure your comments are shared with all team members. I look forward in welcoming you back in the near future. Kind Regards Scott Mills Revenue Manager More 

Hotel Review Summarization

What travelers say

  • Executive room(4)
  • Car park(4)
  • Very clean(4)
  • Dual carriageway(3)
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