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Holiday Inn Stevenage

4.0 of 5 St. George's Way, Stevenage SG1 1HS, England
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Holiday Inn Stevenage
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Holiday Inn Stevenage
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279 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kidderminster, United Kingdom
Top Contributor
56 reviews 56 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very clean, modern hotel. I upgraded to executive suite which was huge! Nice comfy bed. The views weren't the best but there isn't much the hotel can do about that. I would return on business. Plenty of choice at breakfast and a spacious dining area.

Was this review helpful? Yes 2
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. I'm delighted that the experience met your expectations and hope to welcome you back to the hotel again in the future. Yours sincerely Gerard Ryan General Manager More 

Senior Contributor
32 reviews 32 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel, rooms were small but clean and functional Good location near train station Breakfast was included in package. Parking extra across the road I had dinner one night quite good Front desk could be friendlier

Was this review helpful? Yes
Hotel499, Manager at Holiday Inn Stevenage, responded to this review

Dear Stephen Thank you for taking the time to review your recent stay with us, your comments will be passed to the time to view. We hope to be able to welcome you back again soon. Kind Regards Scott Mills Revenue Manager More 

Top Contributor
58 reviews 58 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is pretty poor for a holiday inn. Stay a lot and virtually all the bathrooms smell.a sorta wiffy drain smell. The saving grace are the staff who make an average hotel a good place to stay. ...management take note!

Was this review helpful? Yes 1
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. The team at the hotel are a great asset and they are the ones who ensure a guest's stay becomes an experience. The Management are involved in the recruitment, selection & training of the team and are therefore very much a part of it. Your... More 

Contributor
17 reviews 17 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights. On arrival I was given a room facing the main road, even though I had requested a quiet room through a third party booking agency. Immediately upon alerting the front desk I was escorted to a perfectly quite room. The room was large enough and had everything required for a short stay. I did... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. I'm pleased that the experience met your expectations and that you found the hotel clean and the staff pleasant and helpful. My team and I hope to welcome you back to the hotel again in the future. Yours sincerely Gerard Ryan General Manager More 

Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

Have stayed here several time for work and pleasure reasons. This hotel has gone down in its standards. The staff are like zombies, you order your eggs for breakfast, they don't bother to bring them. Order a coffee and two turn up. Rooms have no soap or cleaning products for the sink, just one large pot in the actually shower... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Further to your most recent stay at Holiday Inn Stevenage thank you for your feedback. I'm sorry that your latest experience failed to meet your expectations and our usual standards. Please rest assured that your comments will be shared with the team so that we can continue to improve the service we offer. My team and I would... More 

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

3 days on Business - hotel ticked all the boxes, comfy room, good breakfast excellent friendly and helpful staff - parking across the road (2mins). Mini gym hotel and swimming pool 5 mins walk down the road - Georgia sorted all the details out to even make that easy.

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. I'm delighted the experience ticked all the boxes and will share your feedback with the team, especially Georgia on reception who stood out during your stay. My team and I hope to welcome you back again soon. Yours sincerely Gerard Ryan General Manager More 

Newcastle upon Tyne, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 16, 2015

Room was clean as you would expect although some parts of the bathroom were a bit tired. Location was ideal for what I required. Breakfast was good and the cost was one of the best in the area. Would I stay here again? Yes. Just get there early so you can get a car parking space near the hotel.

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your Tripadvisor review following your recent stay at Holiday Inn Stevenage. I'm pleased the experience overall met your expectations and that your stay represented good value for money. Please rest assured that your comments will be shared with the team. Yours sincerely Gerard Ryan General Manager More 

Denton, East Sussex
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 7, 2015

The hotel itself is located close to where I was working so for me it was a bonus, the parking is a bit awkward as it's the other side of a very busy road and you have to pass through an underground walkway which sounds simple, but with luggage etc was a pain. The rooms themselves were nice and clean... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for choosing Holiday Inn Stevenage for your recent stay in the area. I'm pleased that the hotel location, room cleanliness, hotel facilities, Restaurant food offering and large screen in Destinations bar provide a pleasant business stay. Should you need to stay in Stevenage again in the future my team and I look forward to welcoming you... More 

Rossendale, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 6, 2015

We had originally booked a twin and a double room for my family to stay whilst visiting relatives. however on the morning of the first night of 3 nights. we had a slight change and now required a triple. this was conveyed to the woman who had called us to inform us that our double had been upgraded to a... More 

Was this review helpful? Yes 1
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. I'm sorry the experience failed to fully meet your expectations on this occasion and that your stay was especially marred by the event taking place on your first night with us. Any guest not attending the event were allocated bedrooms on either the fifth or... More 

Petersfield, United Kingdom
Top Contributor
67 reviews 67 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 1, 2015

Again used this hotel for over Christmas stay whilst visiting family and found the standards of cleanliness, comfort and food as good as ever. However:- pros. When arriving, reception staff took a baggage trolley to my car and took all our baggage along to our room without request. A long since forgotten courtesey a this type of predominently business accommodatiiion.... More 

Was this review helpful? Yes
Hotel499, Manager at Holiday Inn Stevenage, responded to this review

Dear Guests, Thank you for taking the time to review your stay with us, your feedback is valued to help us improve our services. We trust you had a pleasant festive time. I will ensure your comments around the housekeeping are shared with the Accommodation Services Manager so that this can be looked at, and apologize for this miss understanding... More 

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Additional Information about Holiday Inn Stevenage

Address: St. George's Way, Stevenage SG1 1HS, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Stevenage
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Stevenage 4*
Number of rooms: 140
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Also Known As:
Holiday Inn Stevenage Hotel Stevenage
Hotel Style:
#5 Business Hotel in Stevenage

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