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Holiday Inn Stevenage

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St. George's Way, Stevenage SG1 1HS, England
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Holiday Inn Stevenage
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Holiday Inn Stevenage
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314 Reviews from our TripAdvisor Community

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Traveler rating
    103
    126
    57
    18
    10
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40
64
29
128
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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    (80)
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Hornchurch, England, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed here choosing the 'Mystery Hotel' on the website. It is reasonably easy to park in the residential streets nearby. The staff were all friendly, helpful and welcoming. My bedroom was quiet (which I'd requested) and spacious. The air conditioning was great and silent, and the window opened a little too. The bed wasn't too bad but I would... More 

Was this review helpful? Yes 1
Hotel499, Manager at Holiday Inn Stevenage, responded to this review

Dear Jane, May I thank you for your recent review following your stay with us, I am pleased to read you had a comfortable stay with us and found the room allocated quiet as per your request. Your comments will be shared with all team members. We hope to welcome you back again soon Kindest Regards Scott Mills Revenue Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our one night stay, which was marred by the lack of information and a faulty toilet. We do not stay in modern hotels very often and were unaware of the card system to operate the lights. On arriving back at the hotel late at night after a wedding my husband had to seek assistance at the reception to get the... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. I am sorry that your stay was marred by the lack of explanation regarding the operation of the electrics within your room and the faulty toilet flusher. Please rest assured that your feedback regarding the check in procedure has been shared with the Front Office... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel on Sunday 12th July for one night with my girlfriend. I'm not sure if this hotel has undergone recent refurbishment but the room was modern, LED underlighting in the bathroom and a comfy bed. I didn't have breakfast however reading the other reviews will make sure that I have it next time I visit! For... More 

Was this review helpful? Yes 1
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your stay at Holiday Inn Stevenage last Sunday night. I'm delighted that you enjoyed your stay at the hotel and that the whole experience represented good value for money. Please rest assured that your comments will be shared with the team and we hope to welcome you back again in the near... More 

Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel on 4 different occasions while working on a 3 months project. The hotel is situated within walking distance of the Stevenage train station.Thanks to the 'center' of Stevenage layout, the road between the station and the hotel is pedestrian only. Staff is very friendly at each contact. A bit odd is when you enter the... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the review of your recent stay at Holiday Inn Stevenage. Whilst I am pleased that if you were returning to the area you would choose Holiday Inn Stevenage as a place to stay, I am sorry that the experience did not meet your expectations across all aspects of your stay. Please rest assured that your... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really great, clean, nice hotel. Room has an AC and it's located in a small town about an hour and a half away from London. We had nothing to complain about the food, it was worth it for the price we paid. The hotel also has a nice bar with some big flatscreens for watching football!

Was this review helpful? Yes 1
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the feedback following your recent stay at Holiday Inn Stevenage. I'm pleased that you enjoyed all aspects of your stay and will share your comments with the team. Thank you for choosing Holiday Inn Stevenage and my team and I hope to welcome you back again in the future. Yours sincerely Gerard Ryan General Manager More 

Potters Bar, United Kingdom
Level Contributor
155 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 19, 2015

Nice hotel very large spacious room. Staff were polite and helpful. Speedy check in and out. Bed was very comfy, bathroom was nice and the TV was decent. Location is good in the middle of the town and handy for trains, shopping, restaurants and nightlife.

Was this review helpful? Yes 1
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the feedback following your recent stay at Holiday Inn Stevenage. I'm delighted the experience met your expectations across all aspects of your stay and will share your comments with the team. My team and I hope to welcome you back to the hotel again in the future. Yours sincerely Gerard Ryan General Manager More 

Corby, United Kingdom
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 18, 2015

I was allocated room 411 at this hotel which is at the end of the corridor. As a single female I expect hotel receptionists not to do that. The colour scheme of the hotel is browns and olive/green which is pretty old fashioned colour combination that makes the hotel look dated. The room was ok but the bathroom was in... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. I'm sorry that apart from the breakfast at the hotel, the experience did not meet your expectations. Please rest assured that your comments regarding room 411will be shared with our Maintenance and Accommodation Services Manager, so that any corrective action can be taken as a... More 

Munich, Germany
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 18, 2015

This hotel is a decent choice if you need to conduct business in the area. The hotel is located in a safe but rather unattractive area. STN and LTN are not far away and you can reach King's Cross in only 25 minutes if you board a train at Stevenage station. The rooms feature modern decor, free Wifi and are... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank your for the review of your recent stay at Holiday Inn Stevenage. I'm sorry that the experience only warranted an average rating and that the bedroom facilities, dinner and breakfast did not meet your expectations. Our dinner menu is changed by our Head Chef regularly to ensure the offering is kept varied. Your feedback will be shared... More 

Glasgow
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 15, 2015

I can't fault the staff but other than that theres little to recommend this hotel. It's ok for a stopover, the rooms are clean but the bathroom could have done with some TLC - the floor tiles while clean didn't look clean (bad choice of materials - I pity the poor cleaner who has to scrub them) and the plasterwork... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the review of your recent stay at Holiday inn Stevenage. I'm disappointed the experience failed to meet your expectations and will share your feedback with the team. Our internet was upgraded last year and is complimentary for all guest's using the hotel facilities and there is an iron in every bedroom. The Executive room includes... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 15, 2015

I have stayed several times at this hotel and I really enjoy it. I enjoy the food, the staff are always friendly and I have not had bad night at this hotel. The gym is adequate for my needs and the breakfast is more than sufficient. The only complaint is the parking.

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the great feedback following your most recent stay at Holiday Inn Stevenage. I'm glad there are so many reasons you enjoy staying at the hotel and will share your comments with the team. Thank you for choosing Holiday Inn Stevenage and my team and I hope to welcome you back again soon. Yours sincerely Gerard... More 

Hotel Review Summarization

What travelers say

  • Executive room(4)
  • Car park(4)
  • Very clean(4)
  • Dual carriageway(3)
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