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Holiday Inn Stevenage

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St. George's Way, Stevenage SG1 1HS, England
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Holiday Inn Stevenage
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Holiday Inn Stevenage
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302 reviews from our community

Traveler rating
    99
    124
    51
    18
    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ireland
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for 4 nights , room fairly spacious and bed comfortable. Shower over bath but no individual toiletries basic body wash wall mounted would prefer individual toiletries Rooms fairly quiet you can at times though hear a little next door noise but not so bad stayed during week not sure for week-end. Bar prices quite steep though and the... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. I'm delighted that overall you enjoyed a comfortable stay and would recommend the hotel to others. Thank you for your observations during your stay which will be shared with the team so that we can continue to improve the service we offer. As you mentioned,... More 

York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I always stay in the holiday inn express in Stevenage when I am on business in Welwyn Garden City. Unfortunately it was fully booked so I booked the next best thing, the Holiday Inn. I was not disappointed, comfortable room, delicious meal and a hearty breakfast. I can't wait to stay again. Very nice.

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the positive feedback following your first stay at Holiday Inn Stevenage. I'm pleased the experience met your expectations and that you enjoyed a comfortable room, delicious meal and a good breakfast. My team and I hope to welcome you back again in the future. Yours sincerely Gerard Ryan General Manager More 

UK
Top Contributor
69 reviews 69 reviews
46 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed 1 week ago

Only stayed here for one night in May 2015, but will definitely be back for a second stay. I was staying here on business and paid for my own upgrade to an Executive room. This was definitely worth it because the room was up on the 4th floor (of 5), was refurbished according to Holiday Inn's new style, was exceptionally... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the positive feedback following your recent stay at Holiday Inn Stevenage. I'm pleased that overall the experience met your expectations and that you enjoyed the additional comforts of one of our Executive rooms. Please rest assured that your comments will be shared with the team who in the main offered helpful service throughout your stay.... More 

Bournemouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We book this hotel thru booking. Com its was a very good deal as we only stayed here for one night on our way to London the staff is very nice room are big good is very good we surely visit again on time when we plan another trip up

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. I'm delighted the experience met your expectations and that you plan to visit the hotel again in the future. Yours sincerely Gerard Ryan General Manager More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel is centrally sites making it easy to get around. The rooms are light area and well kept. Drink is expensive The staff are polite and helpful however the majority of the breakfast staff speak very little English and this caused some delays and confusion when I tried to order.

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the feedback following your recent stay at Holiday Inn Stevenage. I'm pleased that overall the experience met our expectations, especially with regards to the standard of bedroom and the helpfulness of the team. I have also noted your comments regarding the price of drinks and breakfast service. Thank you for choosing Holiday Inn Stevenage. Yours... More 

Belfast
Top Contributor
92 reviews 92 reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent two nights here with my son, April 2015. Got a good deal, 2 nights B&B plus one evening meal. The hotel was clean, close to the town centre and the staff were great. The breakfast was grand but the evening meal left a lot to be desired. The food was below what I expected. It was served with a... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the feedback following your recent stay at Holiday Inn Stevenage. I'm pleased the experience met your expectations with regards to the hotel cleanliness, breakfast quality and the service offered by the team. Please accept my apologies that your evening meal did not reach your expectations and our usual standards. Please rest assured that all your... More 

perth
Top Contributor
67 reviews 67 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This no fancy smancy hotel, it's a clean stopover place. I found the check in lady Leigha excellent, jolly and helpful. The rooms are ok without any hint of luxury, they are clean and moderately spacious. The location of the hotel is in the heart of the town which in itself is a dreary place of post war architecture and... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the review following your recent stay at Holiday Inn Stevenage. I'm pleased the experience met your expectations across many aspects of your stay, including the cleanliness of the room and friendliness of the staff, especially the team on Reception. Please rest assured that your feedback will be shared with the team, in particular, Leigha on... More 

Gibraltar
Top Contributor
69 reviews 69 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff are friendly and helpful. Rooms are a good size and beds are comfortable. Hotel see,s to have recently been refurbished. Breakfast was reasonable for a good selection which should meet most tastes. Hotel is ideal for either a two day stay or when on a business trip. Parking is be very limited and we took option of parking at... More 

Was this review helpful? Yes 1
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the feedback following your recent stay in Stevenage. I'm delighted your experience represented good value for money and hope to welcome you back to the hotel again in the future. Yours sincerely Gerard Ryan General Manager More 

Senior Contributor
31 reviews 31 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Checking in on a Sunday evening was quick, although maybe not as efficient as the express version. The room had a slightly confusing configuration entering and moving from the dressing area, via a corridor by the bathroom and to the sleeping area. Living area would be too generous a description. Lighting in the room was set up in a manner... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the review of your recent stay at Holiday Inn Stevenage. I'm sorry your experience on this occasion was mixed and did not meet your expectations across all aspects of your stay. On a positive note, I'm pleased you enjoyed your stay with regards to the comfort of the bed, in room television offering, quality of... More 

Huddersfield
Top Contributor
145 reviews 145 reviews
55 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed April 23, 2015

This is a pretty standard 'one-nighter' of a business hotel: small rooms, limited car parking, average beds and lousy pillows. The food in the restaurant is not at all special and certainly not healthy. I was there for two nights on business with a number of other people. My worst experience was the front desk on two occasions with two... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. I'm sorry the experience was mixed and that you did not enjoy a consistent level of service throughout the hotel. On the positive note, I'm pleased the meeting went smoothly and that the service offered by Hugo was friendly and efficient. I'm sorry this wasn't... More 

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