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Holiday Inn Stevenage

4.0 of 5 St. George's Way, Stevenage SG1 1HS, England
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Holiday Inn Stevenage
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Holiday Inn Stevenage
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264 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Poole, United Kingdom
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn for one night in an executive room. The room was spacious and clean with good facilities including fully stocked mini bar. The hotel staff was friendly an helpful. Breakfast was good quality and it was handy to have parking on site (executive rooms only I think). We would happily stay there again.

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. I'm pleased that you enjoyed the experience and the additional benefits of an Executive room. Your comments will be shared with the team who ensured your stay was a pleasant one. My team and I hope to welcome you back to the hotel again in... More 

Hertfordshire, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a night in the Holiday Inn. Had booked a double room on late.com and checked in and upgraded room to executive, just to get a little more space in room and also parking on site. Hotel is clean, tidy and has everything you need for overnight stay- hairdryer, safe, tea making facilities, some complimentary shampoo/soap in... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. I'm pleased the experience met your expectations and will share your comments with the team who ensured your stay was comfortable, especially the Reception staff. My team and I hope to welcome you back to the hotel again in the future. Yours sincerely Gerard Ryan... More 

Birmingham, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 weeks ago

the room was of a good size and clean, receptionist was friendly, and breakfast was average. no car parking is available ( you can use a cross the road one for 3.70 a day. One wall hanged hair and body champoo which looked cheap.

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. Please rest assured that your comments will be shared with the team so that we can continue to improve the service we offer. I'm pleased the experience met your expectations with regards to the room, cleanliness and friendliness of Reception team. There is limited parking... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2014

I've Stayed at many different hotels, but decided to try the holiday inn out when I came from my business meeting in Stevenage. The room is very nice and tidy,The breakfast was very nice,at the staff were very friendly and helpful. Very happy customer.

Was this review helpful? Yes 1
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for choosing Holiday Inn Stevenage. I'm delighted the experience met your expectations, especially with regards to the room appearance, breakfast quality and the friendly, helpful service. Your feedback will be shared with the team who hope to welcome you back to the hotel again in the future. Yours sincerely Gerard Ryan General Manager More 

London, United Kingdom
Top Contributor
232 reviews 232 reviews
60 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed November 12, 2014

I stayed here one night while travelling on business. It is located in central Stevenage so handy for the town centre and offices. The public areas and rooms are excellent. Well decorated, modern, stylish. Breakfast was good - a good variety of items on the buffet and freshly served up. Service was good. The downside is the parking ie there... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the review following your recent stay at Holiday inn Stevenage. I'm pleased that the experience largely met your expectations, especially with regards to the quality and cleanliness of the rooms and public areas, breakfast quality and overall service. The on site parking is limited so it was decided some time ago that these spaces would... More 

Leeds, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 11, 2014

We have stayed before in an executive room and so knew pretty much what to expect. For the price it makes it a cheap alternative to the high London hotel prices (a day return train ticket including zones 1-6 travelcard costs £16 and the trains are very frequent). Some of the decor is looking a little marked and tired around... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the feedback following your recent stay at the hotel. I'm really pleased that you enjoyed a pleasant stay overall and that Holiday Inn Stevenage provided a good base to explore London. Please rest assured that all your comments will be shared with the team so that we can continue to enhance the service and facilities... More 

Bedlington, United Kingdom
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 5, 2014

Another return visit to Stevenage and another stay at the Holiday Inn. Still as good as ever, rooms are spotless and staff are very pleasant and happy to help. We were on an included dinner rate and they allow the meal to be taken from any of their menus, from either the restaurant, bar or room service menu which gives... More 

Was this review helpful? Yes
Hotel499, Manager at Holiday Inn Stevenage, responded to this review

Dear Gail, May I thank you for your recent review of your last stay with us. It was a pleasure to read, and im happy you find our menu options to be plentiful. We look forward to your return visit. Kind Regards Scott Mills Revenue Manager More 

Birmingham
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 3, 2014

This Holiday Inn is in good nick. Our room was a decent size and it was spotless. The bathroom was spacious and it had a nice big shower cubicle. The breakfast was the usual buffet affair, but was pretty tasty. The staff were competent and pleasant. This hotel is a safe pair of hands if you are staying in Stevenage.

Was this review helpful? Yes 1
Hotel499, Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for taking the time to review our Hotel following your stay with us. Your feedback will be shared with the Hotel team members. We look forward to welcoming you back again soon. Kind Regards Scott Mills Revenue Manager More 

Sussex
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 23, 2014

Not a fan of chain hotels but had to go to Stevenage so took a punt on this as it was near my meeting venue. A good move, especially after a poor customer service experience from the Marriott Hanbury Manor Hotel down the road, which had been my first choice. Staff in particular were very helpful - I asked for... More 

Was this review helpful? Yes 1
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Stevenage. I'm pleased the experience met your expectations with many aspects of your stay being very good, including the helpfulness of the staff, quality of the food and especially the flexibility of the team. Please rest assured that all your comments will be shared with the... More 

Southampton, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 19, 2014

The room was faultless, I had a superior room and it was well worth upgrading. Very spacious, spotlessly clean and great facilities. The check in was good and the receptionist very thorough and friendly. The downside came when I arrived back from a friend's birthday party and the night porter pretty much accused me of being a lady of the... More 

Was this review helpful? Yes
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your stay at Holiday Inn Stevenage back in August 2014. I'm delighted that many aspects of your stay were pleasant, including the quality & cleanliness of your Executive room, along with the check in at Reception and the quality of food at breakfast. Please accept my apologies that the service offered by... More 

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Additional Information about Holiday Inn Stevenage

Address: St. George's Way, Stevenage SG1 1HS, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Stevenage
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Stevenage 4*
Number of rooms: 140
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Also Known As:
Holiday Inn Stevenage Hotel Stevenage
Hotel Style:
#6 Business Hotel in Stevenage

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