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Holiday Inn Ipswich-Orwell

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The Havens, 2 Ransomes Europark, Ipswich IP3 9SJ, England
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Holiday Inn Ipswich-Orwell
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260 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in for 1 night recently. Staff were friendly, room was comfortable and had no issues, good location just outside central Ipswich. I would stay here again and also recommend to everyone. Thank you

Helpful?
Thank Andrew E
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Andrew E Thank you for submitting a review with reference to your recent visit. I am pleased that you enjoyed your stay and that my team looked after you. We look forward to welcome you back in the near future. Kind regards More 

Grantham, United Kingdom
Level Contributor
103 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our room was room only costing £52. We stayed for one night. The room had a King size bed but on one side there was no bedside cabinet or light so you could not read in bed. The room was a bit dated but comfortable enough to sleep in. It was not up to Holiday Inn Express standards.

Helpful?
Thank Raystravels
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Raystravels Thank you for submitting a review on TripAdvisor with reference to your recent stay with us. Our owner group KewGreen Hotels are currently going through a nationwide refurbishment program and Holiday Inn Ipswich Orwell is to benefit from this at a later stage. More 

oxford uk
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Regular guest here, have never had any problems or major hiccups. Only comment would be that they could do with more than 1 person on the front desk for checkout, always people waiting.Menu could do with updating as it never seems to change, and maybe something a bit more original

Helpful?
Thank stjohnbickley
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear stjohnbickley Thank you for reviewing your recent visits at our hotel. I am pleased to hear that you enjoy your visits with us. I will pass on your comments to the reception manager, unfortunately with only having 60 bedrooms it is difficult to justify another receptionist which is why we provide express check out to our guests, please ask... More 

Ipswich
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 17, 2015

Once a month our professional group holds a Breakfast Seminar at this venue. Yesterday we had sixty people attend and the staff service was excellent. We all arrived by 8.00am and received a full english breakfast of excellent standard served efficiently and with a smile by 8.30am. It is also a really convenient venue off the A14 and easy to... More 

Helpful?
Thank Annett T
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Annett T Thank you for reviewing your recent breakfast meeting at our hotel. I am pleased that your event went well and that my team looked after you. We look forward to have you back in the New Year. Kind regards More 

Suffolk
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 15, 2015 via mobile

Attended a Christmas party night with a group of friends/colleagues on 12th Dec and we were all disappointed with the evening. We were seated in the restaurant for the 3-course dinner. The meal was certainly over-priced, with the main turkey course resembling a frozen ready meal. Drinks at the bar were pretty expensive too. The disco was set up in... More 

Helpful?
Thank Dotty J
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Dotty J Thank you for submitting a review with reference to your recent Christmas Party. I have read your comments and I am disappointed to hear the the night did not come up to expectation we normally receive great feedback from our party nights, i will make sure that my team is made aware of your disappointment. More 

Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed December 11, 2015 via mobile

I stayed here on the spur of the moment. When I arrive it felt very festive and there was a party going on in the function room. The lady at reception was very nice and courteous. I was given a room on the ground floor quite close to the the reception area leading to the function room. This did concern... More 

Helpful?
Thank Happiness A
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Happiness A Thank you for your positive review of your recent visit with us. I am pleased to hear that my team looked after you and that the bedroom came up to expectation. I will speak to my maintenance team with reference to the bathroom and get them to take action. More 

Sudbury, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 11, 2015

Good disco/ music, but the dinner was truly awful. Soup could not be identified due to complete lack of taste, was like water and cold , so not a good start or starter. On the plus side was changed immediately after we complained for an alternative starter. Vegetables with main meal, were undercooked and cold, stuffing looked like it needed... More 

Helpful?
Thank julestibbs
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Julestibbs Thank you for submitting a review with reference to your recent Christmas Party. I am disappointed to hear about your experience with the food but i am please that my team was able to sort it out as soon as you brought it to their attention. More 

Travelers are raving about these Ipswich hotels

London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 3, 2015

Me and my wife stayed here on Saturday 28th November, all seemed well, apart from a very warm room, until about 12.30 when it sounded like world war three had started in the room above us, women screaming and loud banging noises. I tried to ring reception but got no answer, so eventually got dressed, and made my way there.... More 

Helpful?
Thank Chas788
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Chas788 Thank you for reviewing your recent stay with us. I am sorry to hear about your experience and I am disappointed to hear how my team dealt with the situation. Being a hotel it sometimes happens that we have guest coming to the hotel that shows no respect towards other guest however this does not in anyway excuse... More 

Rainham, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 29, 2015 via mobile

Very friendly staff and always willing to help. There is no swimming pool on site as advertised, this is down the road. Yes it is a bit dated but very clean and comfortable, I will be staying here again when I'm in the area. Although in an industrial estate it is very quiet and just off the main road.

Helpful?
Thank Jason C
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear JaconC Thank you for reviewing your recent visit on the tripadvisor website. I have reviewed all our website and I can not find any information stating that we have a swimming pool on site so I would very much appreciate if you could let me know where you have seen this advertised. However i am please that you enjoyed... More 

Liverpool, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 20, 2015 via mobile

We stayed here for the second time following a family funeral. We had to check in early which was requested and fulfilled. We were late for breakfast and was disappointed to have missed it following a call to reception. We were Very surprised to receive a phone call from the reception that the Chef was willing to cook us a... More 

Helpful?
1 Thank Stuart P
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Stuart P Thank you for reviewing your recent visit at Holiday Inn Ipswich Orwell. I am so please that you enjoyed your visit and that the efforts from my team made the stay a memorable one. We look forward to welcome you back soon. Kind regards More 

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