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Holiday Inn Ipswich-Orwell

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The Havens, 2 Ransomes Europark, Ipswich IP3 9SJ, England
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1 room 1 guest
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Holiday Inn Ipswich-Orwell
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237 Reviews from our TripAdvisor Community

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Traveler rating
    54
    88
    58
    22
    15
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (237)
  • Mar-May only
    (48)
  • Jun-Aug only
    (89)
  • Sep-Nov only
    (57)
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London
Level Contributor
144 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We use this hotel a fair amount. Always receive a nice friendly welcome on arrival. They always try to accommodate female travellers in rooms on upper floors. Rooms are comfortable, bathrooms are a good size with bath and overhead shower and well lit. Beds are very comfortable. There is free parking for residents. The location is great if you are... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear CareySJC It is such a motivator for me and the team to receive feedback such as yours. I am pleased that you enjoyed your stay and we look forward to welcome you back in the near future. More 

Derby, United Kingdom
Level Contributor
360 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here on several occasions and have always enjoyed the slightly old-world charm of the hotel. The rooms are furnished with lovely pieces of old furniture which are much better than the usual plastic tat. Our room, including the bathroom, was clean and the bed was extremely comfortable. Despite the lack of air-conditioning, and the hot weather, we... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear MJC404 Thank you for completing a review of your recent stay at my hotel. I am pleased that you enjoyed the overall stay and that you found the bedrooms to your liking. I will bring your comments with reference to your experience in the restaurant to the attention of my team. All guest are as important to us and... More 

Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed many times .rooms are all fine especially the executive they have the little extras that make the stay more enjoyable staff very helpful on reception nothing to much trouble arrived early and he arranges a lot of tea for us while we waited

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Karl1307 I am so pleased that you enjoyed your return visit and to hear that the team did go that extra mile to make you stay an enjoyable one. We look forward to welcome you back to the hotel soon. More 

Taunusstein, Germany
1 review
3 of 5 stars Reviewed 1 week ago

My Husband and I spent 10 nights .. we had a bit of a problem with housekeeping, the rooms have no air conditioning the room was very hot.. our room was close to the road, and we where at the back of the Hotel but the traffic noise was very loud ,but I must say the staff are very friendly... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear JamesM Thank you for submitting a review on the TripAdvisor website. I am please that you enjoyed your overall stay and that my team looked after you well during your visit with us. We have recently introduced a new breakfast concept in to the hotel and I am please that it has been noticed however I am concerned with... More 

Portsmouth, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed for two weeks on a business trip. The reception and bar staff were really nice and helpful but housekeeping was the worse I ever experienced: - Room was never hovered during my stay - Sink, toilet and bath were not clean everyday - Empty wine glasses, room service trays and used mugs were left in my room for... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear MarinaMoMo Thank you for submitting your review of your recent stay at the Holiday Inn Ipswich Orwell. I am really disappointed to read your comments with reference to the housekeeping standards as we normally get positive feedback with reference to the cleanliness of our bedrooms I also wish you had brought your issues to my attention during your stay... More 

Travelers are raving about these Ipswich hotels

Andover, United Kingdom
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very easy to find and ideally located for Ipswich and the surrounding countryside. Good sized car park and friendly reception staff was most welcome after a long journey. The rooms are adequate and very clean. We did not eat in the restaurant. We will stay here again when next in the area.

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Michael L Thank you for submitting your review on the TripAdvisor website. I am please to read that you enjoyed your visit and hopefully next time you will have the opportunity to try our restaurant. We look forward to welcoming you back in the near future. Kind regards More 

London, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have to say that I am surprised at this hotel. The room was great and the staff where just fab, Brian who served me in the bar was warm and welcoming which is nice when you are in need of a chat. The food was great and i was told the chefs Aron & Dave? where in charge of... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Familymanalltheway Thank you for submitting a review with reference to your recent stay. I am pleased to hear that my team looked after you. Hopefully we will see you back soon again Kind regards More 

troon
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

i always want to be positive with my reviews but i am struggling to keep this as a 3 out of 5 review. Yes the rooms are clean, yes the staff are very very helpful but that cannot hide the fact that this is not of Holiday Inn standard. The wifi, albeit free, is woeful. The rooms have no air... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear BertieauldTroon Thank you for submitting a review on the trip advisor website with reference to your recent visit. I am please to hear that the team looked after you well and that the cleanliness of your room was of a high standard. We are aware that some areas of the hotel needs updating and Kewgreen our owner company are... More 

Lynton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed two nights to attend a wedding close by. The hotel is very dated and in need of refurbishment. Our room was a good size though, with a reasonably comfortable bed and good bedding and towels. The shower was good, although the bathroom wasnt as clean as it should have been. We were offered breakfast for a reduced price... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Swaziking Thank you for reviewing your recent visit to Holiday Inn Ipswich Orwell. I am aware that we had some operational issues during breakfast on Saturday and for that i do apologise, this have been brought up with relevant team members to ensure that we do not have similar incidents in the future. With reference to the condition of... More 

Birmingham, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Have stayed here several times on business. Staff are always on the ball, rooms clean, tidy & comfortable and the guys in the kitchen make a great effort to keep breakfast as good as it can be. Every time I visit they've improved what's available. On my last visit (Aug 5th) they just doubled the choice in the continental breakfast... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Allan C Thank you for submitting your review with reference to your recent stay and Holiday Inn Ipswich Orwell. I is nice to hear that my team looked after you and that you noticed our new breakfast offering. We look forward to welcome you back to the hotel soon. More 

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