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Holiday Inn Ipswich-Orwell

3.0 of 5
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The Havens, 2 Ransomes Europark, Ipswich IP3 9SJ, England
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Holiday Inn Ipswich-Orwell
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Ranked #16 of 22 Hotels in Ipswich
A recent review
5 of 5 stars reviewed 1 week ago
AMANDA G Liverpool, United Kingdom
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219 Reviews from our TripAdvisor Community

Traveler rating
    51
    79
    55
    20
    14
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24
76
7
80
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Holiday Inn because our son who is based In Ipswich had been in a RTA. He was in ICU for 6 days and we were besides ourselves with worry for the whole time. I mentioned this to one of the managers (Wayne) when he asked what was the reason for our visit. From... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Amanda G Thank you for your fantastic review on the trip adviser website. I am so pleased that my team made your stay as relaxing as it could be considering the circumstances. I will make sure to pass on your tanks to the team. Kind regards More 

Ascot, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I stopped over for one night at the Holiday Inn, Orwell on a business trip. The room itself was as you'd expect - a bit old fashioned but perfectly functional. Unfortunately a previous patron must have been a smoker as the room, and especially the bathroom, stank of stale smoke. The staff were friendly enough and came around to give... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Powdr99 Thank you for submitting your review on Trip adviser. I apologise for the smell in your room unfortunately some of our guests do not respect the none smoking policy and as we where full on the night of your visit we where not able to move your room. I have taken note of your other comments and will... More 

Travelers are raving about these Ipswich hotels

Nottingham, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

An overnight stay in Ipswich brought me to the hotel for a second time. Room was a great size, plenty of towels, in bathroom. Room was very hot despite turning off radiator and opening window, but a trip to reception soon got the problem sorted quickly by the hotel staff who also provided a fan. Reception staff were efficient and... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear CO I am pleased that you enjoyed your stay with us and that you where able to take advantage of the free entrance to David Lloyd. We look forward to welcome you back to the hotel soon. Kind regards More 

Derby, United Kingdom
Top Contributor
321 reviews 321 reviews
29 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel on several occasions and always enjoy the experience, as we did on our latest stay. The hotel has a slightly old-fashioned, but very charming, feel about it. The staff are always friendly and helpful, and the rooms are always clean and comfortable.

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Mjc404 I am pleased to read that you enjoyed your visit with us. Thank you for posting such a positive review. We look forward to welcoming you back in the near future. Kind regards More 

1 review
4 of 5 stars Reviewed April 27, 2015

I had read previous reviews and was not looking forward to my stay. We were attending a family function locally and our son and daughter were travelling from Cornwall and Northumberland. My husband and I also travelled from the North. We were uncertain when we would all arrive and needed to be flexible about time for our evening meal. We... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Avril M I am please to read that you enjoyed your recent stay with us and that my team made the extra effort to ensure that you had a nice and enjoyable stay. We look forward to see you on your next visit to the area. Kind regards More 

Folkestone, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 24, 2015

I have used this hotel for overnight accommodation and meetings for many years and the one enduring feature has been the quality and friendliness of the staff both in person and on the phone. My thanks to Pauline, Tracey, Laura and Scott for all their help. The hotel is ideally located for business users with good parking facilities. The bar... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Nigel P Thank you for submitting a review on the Trip adviser website. I am pleased that my team have looked after your during your visits through the years and we look forward to have you back in the near future. More 

Sussex, England
Top Contributor
55 reviews 55 reviews
21 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed April 12, 2015

Stayed here for one night recently as we were attending a wedding in the area. Easy location off the A14 & just outside Ipswich town centre. We had requested an early check in so that we could get changed for the wedding. They never guarantee these things but, on arrival, we were given the early check in so that was... More 

Was this review helpful? Yes 1
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Little bighorn Thank you for leaving your review of your recent stay at our hotel. I am pleased that the hotel came up to your expectation. By joining our IHG reward club your personal details stays safe with us and apart from free Wifi you will also get further benefits such as IHG reward points and discounted room rates... More 

Ipswich, United Kingdom
1 review
5 of 5 stars Reviewed April 10, 2015

I just wanted to express how wonderful all the staff and facilities are at the Ipswich Orwell Holiday Inn. I have been using the venue monthly (sometimes more frequently) for the last 3 years and I have always been greeted by chirpy and uplifting staff and comfortable, pleasing surroundings, In particular I'd like to recognise the work and support that... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear "Regular Conferences" Thank you for your excellent feedback i am so pleased to hear the my team are looking after you when you have your meetings at the hotel. Kind regards More 

London, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 10, 2015

Lovely spacious and clean room, very quiet and relaxing. Brilliant breakfast buffet with a good choice of food. and highly recommend the event space rooms for parties! Would definitely stay here again.

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Roxii Thank you for submitting such a fantastic review about my hotel i am pleased that you enjoyed the facilities and look forward to welcome you back in the near future. Kind regards More 

kilmarnock, united kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 30, 2015

I stayed her on Thursday 26th March by myself. I didn't arrive until quite late but it wasn't a problem. The receptionist was really nice and friendly. I went straight through to the bar to order something to eat before it closed. The barman was also very nice. As it was late I didn't want too much to eat so... More 

Was this review helpful? Yes
Christian H, Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Jacqueline Thank you for posting a review of your recent stay with us. I am pleased that the hotel came up to your expectation and that my team looked after you so well. We hope to see you back soon. Kind regards More 

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