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All 22 Ipswich hotels

Holiday Inn Ipswich-Orwell

3.0 of 5 Hotel   |   The Havens, 2 Ransomes Europark, Ipswich IP3 9SJ, England
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Holiday Inn Ipswich-Orwell
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Ranked #16 of 22 Hotels in Ipswich
A recent review
3 of 5 stars reviewed 6 days ago
Richard W Solihull, United Kingdom
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189 reviews from our community

Traveler rating
    46
    67
    50
    14
    12
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18
69
6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
Solihull, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Stay was OK, value for money wise. Hotel was looking a bit dated and could definitely use some refurbishment TLC, however it was clean and staff friendly enough. I ate out so cannot comment on dinner service. Surprised that breakfast wasn't included with room i had booked (I was under the impression it was) so that is a bit of... More

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Birmingham, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

had a good stay, upgraded to a nice room, did not eat here, due to a poor experience a few years ago came back about 10pm for a few drinks.. ok but at check out I was charged 10% service charge . I had gone to the bar myself, waited to be served, then sat down. carried the drinks to... More

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Lucy R, Manager at Holiday Inn Ipswich-Orwell, responded to this review

Thank you for taking the time to write a review about the hotel. It is nice to hear that you had a good stay and a upgraded room, but it is a shame that you did not eat with us as we have recently taken on a new Head Chef, who has produced a great new specials menu, and is... More

Southampton
Top Contributor
184 reviews 184 reviews
41 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on a Tuesday night. Plenty of parking even though the hotel was full. It was great to be greeted as a rewards club member and the check in was efficient and quick. Room clean and well equipped, with plenty of towels, tea/coffee, large flat screen TV. I ate in the restaurant and the food and service was good.

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Lucy R, Manager at Holiday Inn Ipswich-Orwell, responded to this review

Thank you for taking the time to write such a lovely review about the hotel. It is great to hear that you received your IHG rewards club check-in. We have also now introduced a new specials menu in the bar and restaurant, which is proving very popular, and getting many great reviews. I do hope you will come and stay... More

Oslo
Contributor
19 reviews 19 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ok, everyone knows that Holiday Inns are not the most luxurious of hotels, but believe me if hotels were all about the staff (and the customers), then this hotel will be right there amongst the best. On my recent visit to Ipswich, I chose this hotel as it was the most convenient for my purposes. On the outside the hotel... More

Was this review helpful? Yes 1
Lucy R, Manager at Holiday Inn Ipswich-Orwell, responded to this review

Thank you for taking the time to write such a lovely review about the hotel and the team. The hotel is very traditional and this makes it very unique, making it a very relaxed and cosy lobby/bar area. Many of the team members have worked at this hotel for a number of years and continue to ensure every guest has... More

Banbury, England, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is relatively easy to find and conveniently positioned. The rooms are clean and the beds comfortable. Unfortunately the service was poor with the reception initially staffed by someone who was totally uninterested and did not offer any of the normal arrival information. The hotel lacked any atmosphere and was unusually empty for a bank holiday.

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Hiren V V, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Mark, Thank you for taking the time to write a review further to your visit to the hotel. I am sorry that we did not exceed your expectations during your stay and must apologise for the poor experience you had with the reception team member and it is totally unacceptable. I have discussed your review with my reception manager... More

Derby, United Kingdom
Top Contributor
245 reviews 245 reviews
51 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We love this hotel because it feels solid and friendly. There is adequate parking space, and reception was efficient. Our room was lovely with good quality furniture which is a definite improvement on the rubbish which some modern hotels install. The king-sized bed was very comfortable and everything in the room, including the bathroom, was very clean. Breakfast was good,... More

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Hiren V V, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Thank you for your lovely feedback Michael. I was so pleased to hear that you rate the hotel and the staff so highly. The team work hard towards a faultless stay with excellent customer service and I was pleased to hear you thought we achieved this. Our breakfast buffet is the highlight of the day with over 60 items to... More

Kettering, United Kingdom
Top Contributor
57 reviews 57 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed a single night here. We had a room with a king-size bed but only one bedside table and light which, given the great width of the king-size bed meant that only one of us could read without having to get out of bed to turn off the main lights. Apart from that it was clean, corporate and, like a... More

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Hiren V V, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Thank you for taking the time to convey your comments wanderobo, regarding your recent experience with us. I appreciate and wish to thank you for the kind words about the cleanliness of the hotel. On the other hand, please accept my sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 12, 2014

Most of the staff were friendly and doing their best. Waited with three others a full 20 minutes at an unmanned reception to check in by a rather rude, harressed lady.. Breakfast time was a bit of a lottery as to what was available. Food was running out faster than it was being replaced. The excuse given was that all... More

Was this review helpful? Yes 1
Lucy R, Manager at Holiday Inn Ipswich-Orwell, responded to this review

Thank you for taking the time to write a review about the hotel. It is always good to hear that you found the staff friendly but I am sorry that you had a few problems over your stay and would like to reassure you that this is not a usual occurrence, and I will discuss with the team moving forward.... More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 9, 2014

What you pay what u get its nice and clean beds shower works and clean i had a quite room and lovely sleep . Good hotel easy car park good staff no swimming pool clean bathroom clean toilet ckesn floors

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Lucy R, Manager at Holiday Inn Ipswich-Orwell, responded to this review

Thank you for your review about the hotel. It is always nice to hear positive feedback, and that you got a good nights sleep. If you do stay with us again, we do offer free entry to the David Lloyd gym, which has a indoor and outdoor swimming pool, and it's just a few minuets walk from the hotel. We... More

Pune, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 6, 2014

Stayed recently on a business trip. Spent an entire saturday working from the hotel. Wifi and the telephone service are a boon and not too expensive unlike London hotels. Food lacks variety and the place is a bit away from the city center if you havent travelled in your own car. Overall an average stay. No complaints. Have stayed here... More

Was this review helpful? Yes
Lucy R, Manager at Holiday Inn Ipswich-Orwell, responded to this review

Thank you for taking the time to write a review about our hotel. It is always good to hear positive comments which I always pass onto the team. We do have a very good WIFI service and now if you enrol as an IHG Rewards Member you will also receive free internet. I have passed your comments onto our Head... More

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Additional Information about Holiday Inn Ipswich-Orwell

Address: The Havens, 2 Ransomes Europark, Ipswich IP3 9SJ, England
Phone Number:
Location: United Kingdom > England > East Anglia > Suffolk > Ipswich
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Ipswich-Orwell 3*
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Also Known As:
Holiday Inn Ipswich-Orwell Hotel Ipswich
Ipswich Holiday Inn
Holiday Inn Ipswich-Orwell Suffolk

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