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Holiday Inn Ipswich-Orwell

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The Havens, 2 Ransomes Europark, Ipswich IP3 9SJ, England
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Holiday Inn Ipswich-Orwell
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223 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (223)
  • Mar-May only
    (48)
  • Jun-Aug only
    (75)
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    (43)
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Newbury, United Kingdom
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I found myself in a suite - overkill for my one night alone, but nice all the same. Everything clean and worked. The food was good and the WiFi worked reasonably well. Plenty of parking. Some of the exterior could do with attention , the window frames around the dining room are totally rotten... only shows from outside! Jc

Was this review helpful? Yes
Christian H, Manager at Holiday Inn Ipswich-Orwell, responded to this review

Thank you for taking the time to review our hotel. I am glad that you enjoyed your stay with us, especially in one of our suites and that the food was of a good standard. More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Upon arrival there was a rude gentleman on the front desk, Disputing our booking. we had to produce an online bank statement to confirm the booking!! Funnily enough this same Gentleman rang us the day before to query what style of room we would like. To which we asked for 2 twin bed rooms. One with an extra bed, which... More 

Was this review helpful? Yes
Christian H, Manager at Holiday Inn Ipswich-Orwell, responded to this review

I apologise if our receptionist came across rude, I have since spoken to him and he has assured me that it was never his intentions and he joins me in this apology. I am pleased that you enjoyed the breakfast however I am concerned with your comments regarding the food and beverage and I have brought you comments to the... More 

Newport
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We visit Holiday Inn Ipswich Orwell regularly and it always exceeds our expectation. All Members of staff are extremely professional. The ones that especially stand out are Stewart on Reception. Laura, Charlie, Joe and Brian, in the Bar/Restraunt. One member of Staff namely Wayne is by far head and shoulders above the rest.

Was this review helpful? Yes
Christian H, Manager at Holiday Inn Ipswich-Orwell, responded to this review

Thank you for your lovely review, I am pleased that all of my team impressed you during your visit. It is always nice when the team are recognised for their hard work. We hope to see you back with us soon in the near future. More 

Southport, United Kingdom
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a Sunday night pre cruise. Paid £48 for B & B which was excellent value. Room was large, clean and comfortable, bar and restaurant was well maintained and comfortable. Very handy for the A14 / A12 and loads of food venues close by.

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Chris L Thank you for leaving a review on the tripadvisor website. I am please that you enjoyed your stay and that you found everything you needed nearby. Hopefully we will see you soon again. Kind regards More 

Liverpool, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at the Holiday Inn because our son who is based In Ipswich had been in a RTA. He was in ICU for 6 days and we were besides ourselves with worry for the whole time. I mentioned this to one of the managers (Wayne) when he asked what was the reason for our visit. From... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Amanda G Thank you for your fantastic review on the trip adviser website. I am so pleased that my team made your stay as relaxing as it could be considering the circumstances. I will make sure to pass on your tanks to the team. Kind regards More 

Ascot, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 22, 2015

I stopped over for one night at the Holiday Inn, Orwell on a business trip. The room itself was as you'd expect - a bit old fashioned but perfectly functional. Unfortunately a previous patron must have been a smoker as the room, and especially the bathroom, stank of stale smoke. The staff were friendly enough and came around to give... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Powdr99 Thank you for submitting your review on Trip adviser. I apologise for the smell in your room unfortunately some of our guests do not respect the none smoking policy and as we where full on the night of your visit we where not able to move your room. I have taken note of your other comments and will... More 

Nottingham, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 6, 2015

An overnight stay in Ipswich brought me to the hotel for a second time. Room was a great size, plenty of towels, in bathroom. Room was very hot despite turning off radiator and opening window, but a trip to reception soon got the problem sorted quickly by the hotel staff who also provided a fan. Reception staff were efficient and... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear CO I am pleased that you enjoyed your stay with us and that you where able to take advantage of the free entrance to David Lloyd. We look forward to welcome you back to the hotel soon. Kind regards More 

Derby, United Kingdom
Level Contributor
332 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed April 30, 2015

We have stayed at this hotel on several occasions and always enjoy the experience, as we did on our latest stay. The hotel has a slightly old-fashioned, but very charming, feel about it. The staff are always friendly and helpful, and the rooms are always clean and comfortable.

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Mjc404 I am pleased to read that you enjoyed your visit with us. Thank you for posting such a positive review. We look forward to welcoming you back in the near future. Kind regards More 

1 review
4 of 5 stars Reviewed April 27, 2015

I had read previous reviews and was not looking forward to my stay. We were attending a family function locally and our son and daughter were travelling from Cornwall and Northumberland. My husband and I also travelled from the North. We were uncertain when we would all arrive and needed to be flexible about time for our evening meal. We... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Avril M I am please to read that you enjoyed your recent stay with us and that my team made the extra effort to ensure that you had a nice and enjoyable stay. We look forward to see you on your next visit to the area. Kind regards More 

Folkestone, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 24, 2015

I have used this hotel for overnight accommodation and meetings for many years and the one enduring feature has been the quality and friendliness of the staff both in person and on the phone. My thanks to Pauline, Tracey, Laura and Scott for all their help. The hotel is ideally located for business users with good parking facilities. The bar... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Nigel P Thank you for submitting a review on the Trip adviser website. I am pleased that my team have looked after your during your visits through the years and we look forward to have you back in the near future. More 

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