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All 23 Ipswich hotels

Holiday Inn Ipswich-Orwell

3.0 of 5 Hotel   |   The Havens, 2 Ransomes Europark, Ipswich IP3 9SJ, England
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Holiday Inn Ipswich-Orwell
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Ranked #15 of 23 hotels in Ipswich
A recent review
5 of 5 stars reviewed 2 days ago
Claire B Felixstowe, United Kingdom
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160 people have reviewed this hotel

Traveler rating
    42
    58
    37
    14
    9
See reviews for
14
60
6
57
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Felixstowe, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We recently had our wedding at the Holiday Inn Ipswich 5th April 2014. What can I say, the day went off really well, with no hiccups at all. Tracy & Pauline were very helpful with the details of the wedding and helped with the planning of the day. Scott on the day kept you well informed of everything. The food... More

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stay in a lot of holiday inn's for business (usually 1 a week) and this one is sadly not one of the best. The staff were very helpfull with local knowledge. The room I had on the ground floor was however a little run down and not as quiet as I would have hoped for as this hotel is... More

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jason s, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear KeyCuk, Thank you for reviewing our Hotel. I am pleased that you found our team to be helpful and had good local knowledge. I am obviously disappointed to hear that you were disturbed by road noise. We have a lot of quiet rooms at the back of the Hotel which I am sure would be better suited to you.... More

Swansea
Top Contributor
59 reviews 59 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Friendly helpful staff on reception good local knowledge Bar staff friendly and helpful especially our first night when they were exceptionally busy Connor and Laura were fabulous. We ate in the bar both nights food was nice and freshly prepared. Breakfast was a good selection of continental cereals and cooked. We had three adults in our room and it was... More

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jason s, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Thank you so much for your most flattering review. Delighted you enjoyed your stay with us. I am especially pleased you enjoyed the food and I have passed your comments onto Chef and his team. I am glad you found Connor and Laura to be friendly, I will ensure they are recognised for their efforts. Thank you for your great... More

Surrey UK
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 4, 2014

The hotel is dated, scruffy and in need of some care and attention. The room was fairly standard decor, again a bit scruffy and battered, intended for one person, with one bedside table and light, and lighting overall was rather dim. There are basic tea and coffee facilities. The shower was in need of repair and was awful, and also... More

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jason s, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. I am pleased you enjoyed your breakfast, cooking breakfast to order is something we are now doing as a standard as we feel it gives a better fresher plate of food for our customers and we are pleased you have recognised this. In terms of your comments regarding... More

Ipswich, United Kingdom
2 reviews
5 of 5 stars Reviewed March 1, 2014

My wife and I spent our wedding night here and she spent the night before with our two daughters (18 and 1) and her Mum & Dad. The staff could not have been more helpful the first night with all the little extras normally provided by Holiday Inn. Special thanks goes to Michelle and Gretti on reception for all their... More

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jason s, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Firstly may I congratulate you on your recent wedding and wish you the very best in your married life together. I am blown away by your kind comments and am delighted you enjoyed your time with us and will ensure that all the team you mentioned, Michelle, Greti, Wendy and Rex receive the kudos they deserve for such high praise.... More

Kettering, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2014

Stayed in this hotel for five nights this week as working in Ipswich. Totally exceptional standards from room cleanliness to food quality. Staff are all lovely and nothing is too much trouble - definitely would stay here again.

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jason s, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Julie, Thank you for taking the time to review our hotel and wow what kind words!! Here at the Holiday Inn Ipswich Orwell, we strive to provide a home away from home for our guests and deliver a great guest experience and we are thrilled that you felt that we achieved this. I have shared your comments with the... More

Cambridge, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 26, 2014

first impressions when entering this hotel is very good. bedroom very comfortable even on ground floor where we were noise very low. book in advance get good deals; good excellent as well. food vdery good value for what you pay.

Was this review helpful? Yes 1
jason s, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Freddie, Thank you for reviewing our Hotel. I am delighted you enjoyed your stay with us, we try really hard to run a great hotel that our guests love and it is really nice to hear from our customers when we get it right. I have shared your kind comments with the team and we all hope to welcome... More

suffolk
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed February 16, 2014

Stayed For one night as we were attending a Ball in the area. Reception was good and check in easy. twin beds in the room were past their best and were uncomfortable. The bathroom was filthy and had not been cleaned properly, the toilet bowl was cracked and there were splashes of vomit on the toilet, walls, floor and toilet... More

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jason s, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Guest, Thank you for taking the time to review our hotel and am truly sorry that we did not meet your expectations on this occasion. I have investigated the comments you have made in terms of room cleanliness and have taken steps with our head housekeeper to ensure these standards are not repeated. In terms of the taxi firm... More

Hamilton, Scotland, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 6, 2014 via mobile

Flying visit as was doing some work nearby. Handy for the Ransomes business park area. ROOM : Usual annoying HI TV menu/interface. A bit dated decor. Decent nights kip though, quiet. SERVICE : Excellent. Friendly check-in girl. Huge thanks to front desk for contacting me just after I checked out to alert me I left my laptop in room. FOOD... More

Was this review helpful? Yes
jason s, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Thank you for your kind words regarding your stay with us. I am pleased you found our reception team to be friendly and am especially pleased we were able to re-unite you with your lap top. We are currently carrying out an internal refurbishment programme to freshen up our bedrooms and I hope that the next time you stay with... More

Ipswich, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 12, 2014

The orwell is idealy situated on the outskirts of ipswich and is easy to reach My wife and i with some friend went there for our new years eve party and apart from the dinning area being cold because the staff couldnt turn the BLOODY air conditioning off the disco was excelent and on the stroke of midnight they had... More

Was this review helpful? Yes
jason s, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Thank you for your kind review regarding your stay with us over the new year. I am delighted you enjoyed the evening, we had excellent feedback from many guests over the evening and have already booked the same piper for this year! I have investigated the issues with the heating in the room and these have now been resolved. I... More

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Additional Information about Holiday Inn Ipswich-Orwell

Also Known As:
Holiday Inn Ipswich-Orwell Hotel Ipswich
Holiday Inn Ipswich-Orwell Hotel
Holiday Inn Ipswich
Ipswich Holiday Inn
Holiday Inn Ipswich-Orwell Suffolk
Address: The Havens, 2 Ransomes Europark, Ipswich IP3 9SJ, England
Phone Number:
Location: United Kingdom > England > East Anglia > Suffolk > Ipswich
Amenities:
Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 23 hotels in Ipswich
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Ipswich-Orwell 3*
Official Description (provided by the hotel):
The Holiday Inn Ipswich-Orwell Hotel is ideally located at Junction 57 on the A14, only 10 minutes from Ipswich Town Centre, 15 minutes from the Suffolk Coast and 5 minutes from Trinity Park the home of the Suffolk Show.The Hotel boasts extensive free car parking and a selection of Queen Double and King Double/Twin Bedrooms some with sofa beds for families. A further 6 Executive Rooms are the ideal business choice with mini bars and laptops safes, in addition 2 open plan Suites add the final touch of luxury for those special occasions.The Hotel offers a range of dining experiences, The Priory Restaurant, Bar and Lounge offer informal modern dining with a large choice of food and drink options complimented with daily specials to suit the needs of both the Corporate and Leisure Guest. The Holiday Inn Ipswich-Orwell Hotel has a range of conference and banqueting rooms, with Wi-Fi access available in these and also the public areas, whilst wired access is available in all bedrooms.The Hotel offers an onsite Gym and within walking distance, a state of the art Full Leisure Complex is available to guests at a small nominal charge.The Holiday Inn Ipswich-Orwell Hotel, close enough to access the business districts and Adastral Park, whilst still being the ideal base to enjoy the rest of East Anglia and all that it can offer. ... more   less 
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