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Holiday Inn Ipswich-Orwell

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The Havens, 2 Ransomes Europark, Ipswich IP3 9SJ, England
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Holiday Inn Ipswich-Orwell
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Holiday Inn Ipswich-Orwell
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227 Reviews from our TripAdvisor Community

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Traveler rating
    52
    84
    55
    21
    15
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27
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7
83
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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    (227)
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    (48)
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Wolverhampton, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

stayed here for two nights for a wedding. room was a good size although dusty in places. housekeepers came in both days. all staff were very helpful and informative on.the surrounding area. food prices are steep however a short drive away there are plenty of places to eat at. toby inn, harvester, hungry horse and more. hotel needs a bit... More 

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Buxton, United Kingdom
Level Contributor
224 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Plenty of available parking. Looking a bit tired as evidenced by broken window in room 6 that could not be closed. Noisy room as every movement in the room above could be heard. Bed was OK although two singles zipped together. A bit bland really although staff were pleasant but then again that is a basic requirement of a hotel

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Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear plaistowboy Thank you for leaving a review of your recent visit to Holiday Inn Ipswich Orwell. I am pleased that my team looked after you during your visit. I have looked in to your comment with reference to the window and we have been able to resolve this. More 

Travelers are raving about these Ipswich hotels

Cheshire
Level Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here last weekend and was more than happy with the service and value for money. The breakfast was of a good quality (though personally I would of preferred more of a continental choice) with the added bonus of some hot cooked elements being cooked to order. Really friendly and helpful staff. The rooms were clean and tidy though... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear EricCheshire Thank you for posting your review of your recent stay on the Tripadvisor website. I am pleased that my team looked after you will and that you enjoyed your visit. More 

Nottingham England
Level Contributor
152 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a recent 1 night stay as part of a business trip. Easy access to the A14/A12 although this means there is some road noise. Food in the bar was fine although breakfast was a little disorganised. Room was fine and very clean. Plenty of parking.

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Christian H, Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Sarahweb1 I am pleased to hear you enjoyed your stay with us and hope to see you again in the near future. More 

Newbury, United Kingdom
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 26, 2015

I found myself in a suite - overkill for my one night alone, but nice all the same. Everything clean and worked. The food was good and the WiFi worked reasonably well. Plenty of parking. Some of the exterior could do with attention , the window frames around the dining room are totally rotten... only shows from outside! Jc

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Christian H, Manager at Holiday Inn Ipswich-Orwell, responded to this review

Thank you for taking the time to review our hotel. I am glad that you enjoyed your stay with us, especially in one of our suites and that the food was of a good standard. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 21, 2015 via mobile

Upon arrival there was a rude gentleman on the front desk, Disputing our booking. we had to produce an online bank statement to confirm the booking!! Funnily enough this same Gentleman rang us the day before to query what style of room we would like. To which we asked for 2 twin bed rooms. One with an extra bed, which... More 

Was this review helpful? Yes 1
Christian H, Manager at Holiday Inn Ipswich-Orwell, responded to this review

I apologise if our receptionist came across rude, I have since spoken to him and he has assured me that it was never his intentions and he joins me in this apology. I am pleased that you enjoyed the breakfast however I am concerned with your comments regarding the food and beverage and I have brought you comments to the... More 

Newport
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2015

We visit Holiday Inn Ipswich Orwell regularly and it always exceeds our expectation. All Members of staff are extremely professional. The ones that especially stand out are Stewart on Reception. Laura, Charlie, Joe and Brian, in the Bar/Restraunt. One member of Staff namely Wayne is by far head and shoulders above the rest.

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Christian H, Manager at Holiday Inn Ipswich-Orwell, responded to this review

Thank you for your lovely review, I am pleased that all of my team impressed you during your visit. It is always nice when the team are recognised for their hard work. We hope to see you back with us soon in the near future. More 

Southport, United Kingdom
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 5, 2015

Stayed here for a Sunday night pre cruise. Paid £48 for B & B which was excellent value. Room was large, clean and comfortable, bar and restaurant was well maintained and comfortable. Very handy for the A14 / A12 and loads of food venues close by.

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Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Chris L Thank you for leaving a review on the tripadvisor website. I am please that you enjoyed your stay and that you found everything you needed nearby. Hopefully we will see you soon again. Kind regards More 

Liverpool, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

My husband and I stayed at the Holiday Inn because our son who is based In Ipswich had been in a RTA. He was in ICU for 6 days and we were besides ourselves with worry for the whole time. I mentioned this to one of the managers (Wayne) when he asked what was the reason for our visit. From... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Amanda G Thank you for your fantastic review on the trip adviser website. I am so pleased that my team made your stay as relaxing as it could be considering the circumstances. I will make sure to pass on your tanks to the team. Kind regards More 

Ascot, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 22, 2015

I stopped over for one night at the Holiday Inn, Orwell on a business trip. The room itself was as you'd expect - a bit old fashioned but perfectly functional. Unfortunately a previous patron must have been a smoker as the room, and especially the bathroom, stank of stale smoke. The staff were friendly enough and came around to give... More 

Was this review helpful? Yes
Christian H, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Powdr99 Thank you for submitting your review on Trip adviser. I apologise for the smell in your room unfortunately some of our guests do not respect the none smoking policy and as we where full on the night of your visit we where not able to move your room. I have taken note of your other comments and will... More 

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