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Belstead Brook Hotel

Belstead Road | Suffolk, Ipswich IP2 9HB, England
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Belstead Brook Hotel
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Belstead Brook Hotel
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496 reviews from our community

Traveler rating
    167
    188
    83
    35
    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Belstead Brook Hotel
See the most recent reviews
Chelmsford, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 27, 2012

Myself and my partner stayed at Belstead Brook Hotel in the beginning of March '12. We had a lovely time, we stayed in one of the garden rooms, which was basic, but very clean and spacious. The hotel has a great swimming pool area with sauna and steam rooms. The water in the swimming pool was also lovely and warm... More 

Was this review helpful? Yes
GMBBI, General Manager at Belstead Brook Hotel, responded to this review

Thank you for your review. We were pleased to learn you enjoyed the facilities and services that we were able to provide for you and are most grateful to you for you endorsements of them. We hope to welcome you back again soon. Chris Holden General Manager More 

Cheshire
Top Contributor
88 reviews 88 reviews
41 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 26, 2012

We booked midweek for 2 nights. Requested a garden view, but there was a big tree outside which blocked a lot of sunlight. The room was a good size and very clean. The TV was on its last legs though, with very poor sound. The spa and pool were amazing, and we found any excuse to go there. Breakfast was... More 

Was this review helpful? Yes
GMBBI, General Manager at Belstead Brook Hotel, responded to this review

Thank you for choosing to stay with us and for the constructive comments and feedback you provided. We hope to replace some of the TV’s in the near future. We are delighted that you enjoyed the facilities and services provided and look forward to welcoming you back to the hotel. Chris Holden General Manager More 

ipswich
1 review
4 of 5 stars Reviewed April 24, 2012

Dear Vicky John and I would like to say a very big thank you, to all the staff who worked in making our night special. The food was out of this world everyone and I mean everyone said they really enjoyed it. Darrell and the rest of the bar staff and the duty manager Steve was so helpfull we cannot... More 

Was this review helpful? Yes
GMBBI, General Manager at Belstead Brook Hotel, responded to this review

Congratulations on your Ruby wedding anniversary. Thank you for your kind comments. We were delighted to learn that you all enjoyed the celebrations. Your thanks have been passed on the team. We hope to welcome you back to the hotel soon. Chris Holden General Manager More 

Suffolk
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 23, 2012

We stayed here for the first night of our honeymoon. Had a beautiful suite overlooking the 'brook'. Room was very clean, extremely spacious and there was a wedding congratulations card in our room from the staff (nice touch). Extremely good value for the size and quality of the room. Will be going back there sometime soon for sure. :)

Was this review helpful? Yes
GMBBI, General Manager at Belstead Brook Hotel, responded to this review

Congratulations on your recent marriage. Thank you for choosing to spend your honeymoon at Belstead Brook. We were delighted to learn that you liked the suite and look forward to welcoming you back to the hotel. Chris Holden General Manager More 

Leicester, United Kingdom
Top Contributor
164 reviews 164 reviews
30 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed April 23, 2012

My husband and I had been having a very difficult time with 3 deaths in the family and a serious illness so we really wanted to go somewhere for a few days to completely unwind and relax. As we approached the hotel I was a bit disconcerted by the housing estate surrounding it and wondered if it would be able... More 

Was this review helpful? Yes 1
GMBBI, General Manager at Belstead Brook Hotel, responded to this review

Thank you for choosing to stay with us and for the positive comments you provided. Despite the location and the development of housing estates, the hotel is set in a quiet, relaxing surroundings, and we are delighted you were able to unwind and relax. Your complimentary comments concerning the services and facilities provided during your stay are much appreciated. We... More 

Gateshead, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 23, 2012

I had a three night break with my wife on a DBB basis which proved to be excellent value for money. The hotel whist surrounded by modern housing is in a quiet location and well signposted from the main roads and ideal for visiting Suffolk coast and country and Constable country. I agree with other reviews that the hotel is... More 

Was this review helpful? Yes
GMBBI, General Manager at Belstead Brook Hotel, responded to this review

Thanks for posting your review. We were delighted to learn that you considered your stay excellent value for money, and that you found the printed instructions for the directions into town useful. We hope to welcome you back to the hotel on your next visit to the area. Chris Holden More 

Nottingham, United Kingdom
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 8, 2012

Spent 2 nights here with my daughter and grandson. As previous reviews have said, the staff here are really great . We booked an executive room and was really pleased with the size , even with my grandson's extra bed there was still plenty of space. The french doors on to the balcony were a nice touch. My grandson was... More 

Was this review helpful? Yes
GMBBI, General Manager at Belstead Brook Hotel, responded to this review

Thank you for your review and your complimentary comments about your stay. We were delighted to learn that you enjoyed the facilities and the services provided by the hotel and the team, and your comments have been passed on to them. We look forward to welcoming you back to the hotel on your next visit to the area. Chris Holden More 

Oxford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 19, 2012

Since my last visit to this hotel little has changed in respect of maintenance. It really does need some upgrading now. However if you like a building that may be scruffy in parts but more than makes up with lovely staff this could still be the hotel for you. The remarks i made in previous reviews still stand. The leisure... More 

Was this review helpful? Yes 1
GMBBI, General Manager at Belstead Brook Hotel, responded to this review

Thank you for your complimentary comments concerning the team, the leisure facilities and the food. It is good to know when we get things right. On your next visit, please don’t hesitate to ask a team member to remove the container from your breakfast table. We look forward to welcoming you back to the hotel. Chris Holden More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 14, 2012

We have now visited the Belstead Brook not less than 6 times. On each occasion the food has been of a very high quality. The staff are friendly and helpful and clearly know what they are doing. The bedrooms and other parts of the hotel may well be a bit tired, but is clean and tidy. Having the use of... More 

Was this review helpful? Yes 1
GMBBI, General Manager at Belstead Brook Hotel, responded to this review

Thank you for posting your review. We are delighted to learn that you are are happy with the hotel and the services the team provide for you, and thank you for your kind comments. We look forward to welcoming you back in the Summer. Chris Holden More 

A Sunny Island
Top Contributor
127 reviews 127 reviews
50 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed March 13, 2012

Stayed one night as part of my birthday weekend and wished could have stayed longer. Our room was at the end of the corridor overlooking the garden on the ground floor (there is a lift to other floors). On check in the receptionist wasn't particularly helpful, ie asked to fill in the registration form and asked if we would like... More 

Was this review helpful? Yes 2
GMBBI, General Manager at Belstead Brook Hotel, responded to this review

Thank you for posting your review of your recent stay with us. We were delighted to learn that you enjoyed your stay and you found the facilities and majority of services to your satisfaction. We hope to upgrade the TV's in the bedrooms in the near future. We hope to have the pleasure of welcoming you back to the hotel... More 

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