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Belstead Brook Hotel


Hotel class 3.0 of 5
Belstead Road, Ipswich IP2 9HB, England
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Reviews you can trust

76% Recommend
4.0 of 5 stars 42 reviews
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By trip type
All (42)
[ Date ] [ Rating ]
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4 of 5 stars
Cyberhell   16 contributions
Heywood
Nov 27, 2009 | Trip type: Couples New

We stayed for 3 nights for our Bonfire Night wedding anniversary, 2 nights at the bargain £99 DB&B rate and added a 3rd night for the standard £85 B&B. We had sat nav which made it easy to find, but it’s very tucked away so bot the easiest place to get to but there’s plenty of signage approaching from several... more

An OK Stay
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3 of 5 stars
brian_uk12000   28 contributions
London
Nov 25, 2009 | Trip type: Couples New

Booked the hotel on the special £39 package but a mistake was made somewhere and upon arrival I only had a reservation for a Single rather than double. Paid another £50 for an upgrade to a SUITE with a king sized bed. Regrettably the bed was a regular double but thats all they have....the receptionist did not know the difference... more

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4 of 5 stars
ChorleyAndy   7 contributions
Chorley
Oct 28, 2009 | Trip type: Business, Solo travel

Stayed here for one night whilst on business. A pleasure and would definitely return if need to be in the area again. Decor of the room was a bit tired as per other reviews, but at least it was very clean (and also a good size). Enjoyed the leisure facilities and the restaurant food was very good as were the... more

Management response from
GMBBI, General Manager

Thanks for your review. Glad that you enjoyed the services provided by the hotel, and in particular the food. Delighted that you found the hotel to be clean and friendly. This is what we strive to achieve, and it is good to hear when we get it right. We hope to welcome you back to the hotel on your next...

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4 of 5 stars
polery   2 contributions
lowestoft
Oct 27, 2009 | Trip type: Couples

We stayed a couple of nights - Oct 25 / 26. Check in quick and friendly. Rooms - comfy , a little too warm ,, but then Temp of 16oC in October is unusual ( We even had a drink on a picnic bench in the garden) . As it was our wedding anniversary I decided to surprise my wife... more

Management response from
GMBBI, General Manager

Thanks for posting your review. Delighted to learn that you had a good stay with us. We look forward to welcoming you back.

Shabby Rooms
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3 of 5 stars
skerries3   4 contributions
Anglesey
Oct 27, 2009 | Trip type: Business, Solo travel

The hotel looks very inviting upon arrival with a lovely reception and staff, as were all the staff in the hotel, proffesional and polite. The bar and seemed exellent and very relaxing, good food and calm atmosphere. I used the gym, an average one with one of each CV machines and a few weights, I was a little dissapointed as... more

Management response from
GMBBI, General Manager

Thanks for your review. Your positive comments about the services and staff are appreciated. We recognise that parts of the hotel require an update, and we look forward to this happening.

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5 of 5 stars
HbsLittlehampton   2 contributions
littlehampton
Oct 9, 2009 | Trip type: Couples

stayed at the Belstead on a two night package for our anniversay on a BB+D basis. We had a double room in one of the bungalows away from the main house. Very clean and comfortable, only issue was the pillows, too soft. Dinner was excellent and service very good. They even sent us a card. Excellant value, would stay there... more

Management response from
GMBBI, General Manager

Thanks for your review. Glad you enjoyed your anniversary weekend with us. Thanks for your comments about the pillows. We hope to start a replacement programme of them soon. We look forward to welcoming you back to the hotel.

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4 of 5 stars
Jhenstock   8 contributions
London
Sep 2, 2009 | Trip type: Couples

We stayed here whilst attending a wedding (at another venue). The room was clean and comfortable, and they had a few extras you don't usually get in the big chains - bottled water, biscuits, chocolates and hot chocolate along with the normal tea & coffee. Lovely touches. Yes, the taps in the bathroom were a bit tarnished, but who cares?... more

Management response from
GMBBI, General Manager

Thanks for your comments following your recent stay. Glad to read that you enjoyed your visit to the hotel. Hope that your next visit to the hotel is a longer one.

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5 of 5 stars
happy2hornet   2 contributions
Hampshire
Sep 1, 2009 | Trip type: Business, Solo travel

Having not used this hotel for a little while, I was very pleasantly suprised in the uplift of service since my last visit (not that it was ever bad). Food is excellent. All the staff are friendly, smartly attired and seem genuinely intent on giving you a pleasant stay. I had to ring the hotel re some lost property and... more

Management response from
GMBBI, General Manager

Thanks for posting your review and the positive comments. Delighted to learn that you enjoyed your stay and found the service even better this time. It is great to hear when we get it right. We recognise our product may need some work in some areas, but will continue to strive to provide good customer service.

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5 of 5 stars
M4rko   1 contribution
Bedford
Aug 21, 2009 | Trip type: Couples

Yes the rooms are a little tired and could do with a refurb, but this is more than made up for by the service. The staff seem genuinely interested in making your stay a pleasant experience and are not intrusive. Start your day by sitting out on the front lawn with a newspaper and tea; and top it off with... more

Management response from
GMBBI, General Manager

Thanks for the review. Delighted that you enjoyed the facilities and services provided by the hotel. We recognise that certain parts of the hotel need an update, but we will endeavor to continue to provide good service through the team.

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4 of 5 stars
phil1669   3 contributions
UK
Aug 4, 2009 | Trip type: Couples

We enjoyed an lovely one night stay. The Pool, jacuzzi and steam room were excellent. The food in the restaurant was good with a nice selection. The one down point rather bizarrely was the lack of staff in the bar. After a nice swim and sauna we decided a cold beer would go down nicely. We made our way to... more

Management response from
GMBBI, General Manager

Thanks for placing you comments on Trip Advisor. Delighted that you enjoyed your overnight stay. Sorry about the lack of service in the bar. We will try to improve on this lapse of service. Thanks for bringing it to our attention.

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Belstead Brook Hotel Also Known As

  • Belstead Brook Ipswich
  • Hotel Belstead Brook
  • Belstead Brook
Address: Belstead Road, Ipswich IP2 9HB, England