Thank you for your review. Sorry about the smell of paint, but we sre undergoing redecorations and that is what happens. All food is cooked freshly and to order and I am sorry it took so long. The automated order system indicated there was a 30 minute delay before it was about to be served, not 50 minutes. It always... More

Thank you for posting your review following your recent stay. We were delighted you enjoyed the facilities and services provided and we look forward to welcoming you back soon. More

Thank you for your comprehensive review of your wedding reception held recently with us and for the complimentary comments about the services and facilities. We were delighted to learn that you enjoyed your wedding reception and that everything went well for you. It is always good to know when we get things right. Your kind comments concerning the staff have... More

We thank you for taking the time to complete your review of your recent stay and for the constructive comments you raised about the services and facilities you received. We do require at least 24 hours notice for guests making reservations with packages that include flowers. Sorry you were disturbed by the heating system. This will be checked to ensure... More

Many thanks for completing a review of your recent stay. We are in the process of a redecoration program which will include bedrooms and am confident that improvements will be recognized. I am delighted you found your room clean and comfortable and the breakfast good. Sorry that all chairs and loungers in the pool area were being occupied when you... More

Thank you for your review of your recent stay and for your constructive comments. All bedrooms are in the process of having the carpets and upholstery cleaned by contractors and am confident there will be an improvement in the rooms. We offer grapefruit and orange segments and apples on the buffet, but other fruit items are normally available on request.... More

We were delighted to welcome you back and that you found the services up to our normal standards. Thank you for your constructive comment on the condition of the hotel and our attempts to implement improvements. We will continue to do what we can and look forward to seeing you in December, if not before. More

Thanks for your review and for your positive and complimentary comments about the hotel. We were delighted to learn that the facilities and services we offered met your expectations. We have recently installed new TV services in the hotel. I am pleased that these additional services and complimentary wi fi access are appreciated. We look forward to welcoming you back... More

Thank you for your review. We are in the process of having all bedrooms and the reception deep cleaned by contractors, which include carpets, curtains, fabrics and improvements have been noticed in the rooms they have completed. I am glad that you enjoyed the facilities and services provided and hope to welcome you back when next in the area on... More