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All 23 Ipswich hotels

Belstead Brook Hotel

3.0 of 5 Hotel   |   Belstead Road, Ipswich IP2 9HB, England
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Ranked #11 of 23 hotels in Ipswich
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Lesley T Cavendish, United Kingdom
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363 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
Cavendish, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

A beautiful hotel. Reception staff are warm and friendly upon arrival and make sure you're booked in for dinner at the time that suits you,order your favourite papers for the morning and go the extra mile to ensure your stay is perfect. Our room was superb,clean,spacious. Tea and coffee tray well stocked with extras,nice biscuits,hot chocolate. Plenty of toiletries in... More

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London
Top Contributor
51 reviews 51 reviews
39 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel has left me with a mixed opinions! It looks beautiful from the outside but you don't really get a warm welcome once in the reception. The facilities, such as the pool, are a great addition, but the bar as a facility needs work, as does the restaurant. The bar does not seem warm or welcoming. The bar tables... More

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Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review

Though it saddens us to learn that you did not enjoy your stay, we do appreciate you feedback. I am sorry that you felt the hotel offered little atmosphere and lacked interesting menu choices. Such feedback is different from many other reviews but we are always open to comments and suggestions as to how we can improve the services we... More

Southend-on-Sea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Came to celebrate husbands birthday, Sunday night deal was a great bargain. Staff seemed to be under training but no complaints Room 323 nice size and quite Food fine Spa good but needs a shower near the steam/sauna, didn't much like the idea of guests using same and the entering the pool and jacuzzi without washing off their sweat! Had... More

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Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review

We were delighted that you enjoyed your recent overnight stay with us. Thank you for posting your review. We note your comments about the poolside shower and will investigate to see if one could be easily installed. We hope to see you again. More

Taunton, United Kingdom
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

seeking out the ancestors in Suffolk in the Springtime the Belstead Brook offered us an amazing Dinner B&B deal for our 6day stay. Although not the easiest place to find (OK with a sat nav) and thank goodness for their little brown signs,plenty of parking when you get there and peaceful setting. There is a Spa which we oldies did... More

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Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review

Thank you for taking the time to post your review. I hope you were successful in tracing your ancestors. We were very pleased to learn that you enjoyed your break with us and found the ambiance and services to your satisfaction. We hope to welcome you back to the hotel soon. More

Ipswich, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

My husband and I celebrated our 1 year anniversary recently and we wanted a night away to celebrate. We were on a bit of a budget as we are saving for a big African family holiday at the end of the year. So the Belstead Brook seemed perfect for us ... reasonably priced and with good facilities. We weren't disappointed.... More

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Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review

We would like to thank you for posting a review of your recent stay. The team were delighted to learn that you and your husband enjoyed the facilities and service we provided and found the staff friendly. We are in the process of replacing bathroom fitments but were glad you found the room clean and comfortable. Enjoy your trip to... More

Chelmsford, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Spent one night in an executive room and quite honestly it wasn't worth the money - the bed was clean and comfortable but the fittings etc were dated and dingy, the walls needed a coat of paint and the bathroom tiles/shower curtain were black with mould. In fact much of the hotel needs re-decorating - we had breakfast upstairs and... More

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Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review

We are sorry to learn that we did not meet your expectations during your recent visit to the hotel. We not the issues you raised and endeavor to rectify where we can. We hope to keep improving to ensure we offer consistently high standards of service to our guests. More

Woodbridge, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was the second year running that we held our charity ball here. We have several disabled people who attend the ball due to the nature of the charities that we raise money for. The hotel caters well to this and looks after everyone. The food was again stunning and everyone who stayed at the hotel was impressed with the... More

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Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review

The team at Belstead Brook Hotel were delighted that you enjoyed you return visit to the hotel and that the Ball went well. Thanks for taking the time to post your review and hope to welcome you back again next year. More

UK
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited the Belstead Brook to attend a Charity Ball. The hotel looks lovely when you arrive and when we had welcome drinks first and were greeted by the Hotel's Events Manager. My mother had a carrier bag and the staff were very helpful in storing it for her. When we got served at the bar the service was excellent... More

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Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review

We were delighted to learn that you enjoyed your evening and found the services and facilities to your satisfaction. It is always good to hear when we get things right and will ensure your appreciation is passed on to the team. Many thanks for the recommendations. More

Sudbury, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We chose the Belstead Brook for a black tie dinner, and I can honestly say it was an excellent choice! We could not fault the service we received from the conference/events team who assisted us throughout. During the event all the staff were polite and helpful, and the food was well presented. The hotel itself is a lovely old building... More

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Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review

Many thanks for posting such a complimentary review of your recent stay. We were delighted you enjoyed the function and the facilities and services provided. It is good to hear when we get things right and we have satisfied customers. We look forward to welcoming you back again. More

London, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We often stay here as it is close to Felixstowe for visiting family with no accommodation available for us. The hotel is very cute, half old fashioned because of its age and half modern with the lovely spa. The restaurant is excellent but the menu can become a little boring when staying regularly as there never seems to be anything... More

Was this review helpful? Yes
Chris_Holden, General Manager at Belstead Brook Hotel, responded to this review

Thank you for posting a review. We were pleased to learn that you enjoy using the hotel on a regular basis and enjoy the facilities we provide. We have been replacing mattresses and are continuing to do so, when approved by the Company. We hope to see you again soon. More

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Additional Information about Belstead Brook Hotel

Also Known As:
Belstead Brook Ipswich
Hotel Belstead Brook
Belstead Brook
Belstead Brook Hotel Ipswich, Suffolk
Address: Belstead Road, Ipswich IP2 9HB, England
Location: United Kingdom > England > East Anglia > Suffolk > Ipswich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #11 of 23 hotels in Ipswich
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Belstead Brook Hotel 3*
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