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Salthouse Harbour Hotel

Certificate of Excellence
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1 Neptune Quay, Ipswich IP4 1AS, England
Best prices for: 1 room 1 guest
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Salthouse Harbour Hotel
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Salthouse Harbour Hotel
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822 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheshire, England
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I chose this hotel because of the reviews on Trip Advisor and I wasn't disappointed, everything was spot on- the welcome was friendly but efficient ( exactly what was needed after a four hour drive!), the room decor was great, clean and comfortable but very stylish even down to the Emma Bridgewater mugs on the tea tray! I was in... More 

Was this review helpful? Yes
LynnCowan, Manager at Salthouse Harbour Hotel, responded to this review

Dear picko135 Thank you for choosing to stay with us, and for taking the time to write this lovely review. It is a pleasure to hear that you have had an enjoyable stay with us here at the Salthouse Harbour Hotel. We have put in a great deal of effort to ensure that our rooms are suitable for all our... More 

Bedford, United Kingdom
Top Contributor
79 reviews 79 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What a super place: great location overlooking the marina; delicious & imaginative food at dinner and breakfast; great staff (including Rachel); the dog-friendly Salthouse standard rooms equal to superior rooms in other hotels, and trendy/off-the-wall decor contributes to an interesting 'vibe.' My husband says the highlight was definitely the food; I think the hotel has 'the whole package.' Looking forward... More 

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LynnCowan, Manager at Salthouse Harbour Hotel, responded to this review

Dear ChocoloverBedford Thank you for choosing to stay with us at the Salthouse Harbour Hotel, and for taking the time to write this review. I am delighted to hear that you have had an enjoyable experience here, and that you were impressed by our Salthouse Double Rooms. Our kitchen team will be thrilled to hear that the highlight of your... More 

Ipswich, United Kingdom
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Finally stayed at the Salthouse after looking at it many times, it really is worth a visit. The service is superb the rooms well thought out (possibly best bathroom in a hotel ever ) and the food fab. The only thing preventing a five star review was the noisy and useless air con in the room

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LynnCowan, Manager at Salthouse Harbour Hotel, responded to this review

Dear Alwaystravelling042 Thank you for choosing to stay with us here at the Salthouse Harbour Hotel, and for taking the time to write this review. I am so pleased to hear you enjoyed your stay. We have taken your comments regarding our air con units on board and will be discussing this with our maintenance team. Should you return to... More 

Ipswich, United Kingdom
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the first hotel to which I have given a five star rating. Why? Ipswich is a pretty ordinary town, so why does one of its hotels get my first ever five star rating. In a nutshell, the Salthouse Harbour has the elusive "wow" factor combined with uncompromisingly friendly, helpful and professional staff from receptionist to waiting staff to... More 

Was this review helpful? Yes 1
LynnCowan, Manager at Salthouse Harbour Hotel, responded to this review

Dear JonfromIpswich What a fantastic review, and thank you very much for awarding us your first ever 5 star rating on TripAdvisor. It is truely a pleasure to know that you have had an enjoyable stay with us, and that our Team here at the Salthouse delivered a high standard of service throughout your visit. We have all worked very... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed on a room plus meal and wine deal and thoroughly enjoyed the experience, with an overall impression of being well looked after in very nice surroundings. Being able to walk straight out of the hotel onto the Marina for an evening stroll is an added bonus. On arrival, the staff were friendly and helpful - the room was... More 

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LynnCowan, Manager at Salthouse Harbour Hotel, responded to this review

Dear Steve L Thank you for choosing to stay with us at the Salthouse Harbour Hotel on our All In One Night offer. It is a pleasure to hear that you enjoyed your stay and your meal in our Eaterie, and that you appreciated all the little touches we have placed in our rooms to make our guests feel more... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A work trip to look at some concrete took me to Suffolk and I had not anticipated a particularly enthralling trip. Compounding this joy-ride, I couldn't get my usual hotel spot back in London that night, so at short notice I booked a room in Ipswich, a town I didn't know at all. But then, good surprises happen when you're... More 

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LynnCowan, Manager at Salthouse Harbour Hotel, responded to this review

Dear ToohotBelu It is a pleasure to welcome you to the Salthouse Harbour Hotel here in Ipswich. I am so pleased to hear that we were a suprise find for you whilst on your business trip - hopefully now you will want to return to us should you be visiting Suffolk again. Thank you for your positive comments about the... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Really nice location, we had a harbour view room and it was very relaxing. The decor is very unusual and interesting. The staff were very friendly and on arrival gave me a free cocktail for my birthday. The bed and bedding were very nice and we had a copper bath which was amazing. (the deepest bath I have ever had).... More 

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LynnCowan, Manager at Salthouse Harbour Hotel, responded to this review

Dear lyndsey M Thank you for choosing to stay with us at the Salthouse Harbour Hotel, and for taking the time to write this review. It is always a pleasure to receive positive feedback from our guests, and a pleasure to know that you have enjoyed your stay. Thank you also for including constructive comments about the parking situation here... More 

London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Fabulous design, great vibe and super friendly staff, what more could you ask for? Oh yes, great food and wonderful nights sleep. The hotel is in the marina, which is the best part of Ipswich, very cute, and if this hotel was in London it would be double the price, so I would be tempted to return only by the... More 

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LynnCowan, Manager at Salthouse Harbour Hotel, responded to this review

Dear Fussycitygirl I am so pleased to hear that you have enjoyed your stay with us, and that you were impressed not only by the Hotel design, but by the standard of service you received from our Salthouse Team. I would like to thank you for taking the time to write this review and hope we may welcome you back... More 

Basildon, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent one night at this hotel, but wished it was more. The valet parking is a huge bonus. Check in staff were efficient an helpful, We had a harbour view room on the first floor which was lovely, the room was well designed with lots of exposed brickwork which I love. The bathroom was not very big, but that... More 

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LynnCowan, Manager at Salthouse Harbour Hotel, responded to this review

Dear J0047 Thank you for choosing to stay with us at the Salthouse Harbour Hotel, and for taking the time to write this lovely review. It is a pleasure to hear that you have enjoyed your stay, and that you like our Salthouse Front Facing Double rooms. Our team here work very hard to ensure we deliver the best possible... More 

Essex
Contributor
12 reviews 12 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Group of six, we stayed for one night but wished it was more!! Room overlooking the harbour was fab-u-lous. Huge bed, luxury bathroom, wonderful décor and spotlessly clean. We had dinner in the restaurant on the Saturday night as part of the package - the service from Nico was superb as was the food. If you are reading this review... More 

Was this review helpful? Yes 2
LynnCowan, Manager at Salthouse Harbour Hotel, responded to this review

Dear Alison J Thank you for taking the time to write such a wonderful review of your recent stay with us at the Salthouse Harbour Hotel. It is a pleasure to recieve such positive feedback, and even more touching to know that we have provided an excellent experience for you. I would also like to thank you for your further... More 

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