A good hotel, very near the center of Ipswich (you can walk). Friendly owners who will try to help you. Excellent breakfast (English) with more you can eat. more

Heating didn't work, shower intermittant, dirty & customer service was non existant. Wouldn't go back again if you paid me!! more

When we arrived at the Carlton Hotel with our booking confirmation form in hand, we were told that our booked twin room (with ensuite bathroom) was no longer available and that we would have to have a basic twin room and use the bathroom on the half-landing. As we had expected an ensuite bathroom neither of us had brought dressing... more

Avoid this hotel??? (the ad said hotel) it's more of a dingy B+B . we stayed there for an over night stay as we going to a show at the ipswich regent . as soon as we checked in we knew we had made a huge mistake. we were shown to a room which still had dirty towels & sheets... more

I wouldn't recommend staying here!!! The rooms are terrible and look like they haven't been cleaned for years! Also, the staff are not very hospitable. There are so many much nicer places to stay in Ipswich for a similar price. more

the staff was lovely! i rang the hotel when i reached the station as i forgot to bring the address with me and the manager offered to pick us up! the location was excellent, the breakfast was filling. we had a ground floor room which was very cold. it did warm up after we turned the heating on but the... more

The moment i made the booking, i know this would be entirely a different experience, as the gentleman who took my details was thorough from the beginning. Myself working in the hotel industry myself since past 13 years, always in big size hotels have always opted for smaller places, but this one gave me the feeling of being cared for... more