Checking in to a hotel such as this, you would be forgiven for thinking that all you are going to get is the bare minimum standard stuff. But the reception is well run and helpful, the restaurant in the evenings serves some really nice food.
One big con for me...I ordered some room service one night and the quality gap...
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We are great fans of the Holiday Inn group both here and in the US. Their reward scheme, in particular, is one of the best around. We use this hotel a lot as our son lives in Ipswich with his young family and over the years it has really grown on us. We always get a warm welcome at the...
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Really enjoyed the food, Rooms were more than comfortable and spacious- (2 adults and 2 Children) Have stayed twice now and would not have returned had it not been adequate. Staff friendly and helpful.
We stayed here in an Executive Room (#106) for two nights over a weekend. Build in the 1970s, this hotel is now looking shabby and in need of renovation.
Check in was slow and the receptionist did not seem to know what she was doing. Room was worn out - stains on the carpet, holes in the armchair, taps...
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Dear Iskaymuyu,
I appreciate the time you have taken to provide me personally with further details about your stay here at the Holiday Inn Ipswich.
While we are unable to change the age of the hotel, we do have an ongoing soft refurbishment programme, which maintains a fresh appearance. Our bar is in fact having such a refurbishment in July....
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Having read some of the previous reviews we knew what to expect when it came to this hotel, to start with its located just off the A14 so its ideal for touring the local area. Just down the road is the Ipswich Park and Ride which itself is located next to a Tesco Extra, Currys/PC World, Burger King and Pizza...
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Arrived late one night after long car journey. Very friendly welcome from reception. Room OK- perhaps a little bit dated but very comfortable, clean and everything worked. Surprisingly good meal in restaurant- excellent service and value. Same really applied to breakfast which I enjoyed. Used health club in morning- well equipped and busy.
Dear Guest,
I am pleased to read that up enjoyed your stay at our hotel, particularly the food and service you received within our Restaurant both at dinner and breakfast.
We thank our guests for all their comments and look forward to welcoming you back to the hotel.
Yours sincerely
Paul Smith
General Manager
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Curtains were hanging off, tv didnt work, people were arragant, no not stay here unless you are desperate for a roof over your head ect.
Dear Ms. Corn,
Despite numerous correspondence with you, you have been unable to provide me with your confirmation details, the date on which you stayed, and as such I cannot verify your reservation at this Holiday Inn.
In the room (112) in which you say you stayed, we do in fact have "Japanese" style wooden blackout shutters, so there is...
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We can make no negative remarks about our stay. We had an up-graded room that was beautifully clean and well equipped.We had come for the retirement dinner of a friend and the meal was excellent. We found the breakfast superb in both quality and choice. The staff were attentive but not obtrusive. We would certainly stay again.
Dear Guest
I would like to thank you for your positive comments following your recent visit to our hotel. The staff are always encouraged to hear how happy our guests are with their experience. We look forward to seeing you with us again.
Yours sincerely
Paul Smith
General Manager
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I stayed for just the one night, along with several other colleagues on business. The hotel is easy to find, with plenty of parking. Like most of the old Forte Posthouses, it can look a bit dated, and the layout can mean a long trek to get to your room. But when I found it, my room was comfortable, quiet,...
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Dear Guest,
I am pleased to read that you found your stay at our hotel pleasant l finding our staff helpful and friendly.
We do value the comments of our guests and I do look forward to welcoming you back to the hotel in the not too distant future.
Yours sincerely,
Paul Smith
General Manager
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We often stay at this hotel whilst visiting family in the area. we like its handy location, cleanliness, breakfast and friendly staff. We have not eaten on the restaurant but use the bar areas. We always manage to get a good price by booking in advance
Dear Guest,
Thank you for your kind comments. I am pleased to hear that you find our hotel more than meets your expectations and that it presents good value for money.
I look forward to welcoming you back in the not too distant future.
Yours sincerely
Paul Smith
General Manager
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