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BEST WESTERN Claydon Country House Hotel

Certificate of Excellence
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16 - 18 Ipswich Road, Ipswich IP6 0AR, England
Best prices for: 1 room 1 guest
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BEST WESTERN Claydon Country House Hotel
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BEST WESTERN Claydon Country House Hotel
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166 Reviews from our TripAdvisor Community

Traveler rating
    70
    56
    29
    8
    3
See reviews for
24
54
8
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (166)
  • Mar-May only
    (40)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (36)
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Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of the best Best Westerns I've stayed in. The hotel is comfortable, the décor traditional, the service warm, friendly and efficient and the food truly outstanding. I stayed 4 nights on business and thoroughly enjoyed it. I have no hesitation in recommending the Claydon Country House Hotel.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
BWClaydonHotel, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your comments regarding your recent stay, we are delighted you felt comfortable and well looked after. I hope that you would return if business brings you to the area again. Kind Regards Heather Billing Operations Manager More 

Hampshire
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Ignore the description Country House Hotel, this is in reality a small, tired hotel on a main road in a village - opposite a pub and convenience store. The price was low and in keeping with the room standard. En-suite very small and shower facility inadequate. Staff friendly but this type of hotel explains much about the success of Premier... More 

Was this review helpful? Yes
BWClaydonHotel, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for taking the time to leave your review, I am sorry that we did not meet with your expectations on this occasion Kind regards Heather Billing Operations Manager More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here one night after meeting up with friends. All the staff are welcoming and nothing to much trouble. we stayed for drinks at the bar and were perfectly looked after by especially Sarah who was great and the late night barman a credit to the hotel would definitely go back

Was this review helpful? Yes
BWClaydonHotel, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you so much for taking the time to review the hotel, I will pass your comments on to the team members you mention and am pleased that you intend to return. We look forward to welcoming you back in the future. Kind regards Heather Billing Operations Manager More 

Essex
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 13, 2015

We stayed here for only one night as we were attending a wedding at the same venue. Our overall impression of the hotel is that it’s tired and in need of refurbishment. Throughout the hotel the decor is chipped, faded and tatty, the carpets are worn and faded and it smells musty in places. Our room was very small and... More 

Was this review helpful? Yes 2
Birmingham, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 12, 2015

We have just returned from a one night stay at Claydon Country House via Living Social. Right from the booking process to checkout everything was first class. Reception staff - welcoming and attentive, Rooms - clean and had everything we required (great shower), Wi-Fi free and a good speed. But finally the food - our deal included breakfast and a... More 

Was this review helpful? Yes 1
BWClaydonHotel, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you so much for this lovely review, i am delighted you enjoyed your stay and that you were well looked after. I will let Head chef know that you have commended the food and also congratulate the staff for making this a memorable trip for you, We hope that you will return in the future. Kind regards Heather Billing... More 

UK
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 31, 2015

We stayed in a double standard room for one night. The room was very clean. Effective heating system. A nice window with wide top opening so was able to let fresh air in. Fairly comfy bed. Ample wardrobe/drawer space. TV with lots of channels. Sadly, no safety deposit box. Spotless bathroom, fairly big but no nice toiletries on offer. Instant... More 

Was this review helpful? Yes
BWClaydonHotel, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your review, I am pleased some things were to your liking and I am sorry that we did not exceed your expectations on others. Kind regards Heather Billing Operations Manager More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 20, 2015

We got married at this hotel in 2013, staff were very friendly and helped us with everything. I stayed in the honeymoon suite the night before my wedding and on my wedding night. It was very nice. We could not fault anything the day was perfect

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your review, I am so pleased you had an enjoyable time. Kind regards Heather Billing Operations manager - Claydon and Gatehouse Hotels More 

Cambridge, United Kingdom
Top Contributor
123 reviews 123 reviews
64 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 13, 2015

Friendly, helpful staff make this a very nice experience. However, if working, you need to know there is no food available before 7pm. (There is however a Pub opposite that does food if you need it earlier.) The bed was much too hard for me which is the only reason I probably would not stay again which is a shame... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your review. I am sorry that the bed did not suit you but am pleased that generally the team looked after you during your stay. Kind regards Heather Billing Operations Manager - Claydon and Gatehouse Hotels More 

Norwich, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 3, 2015

This hotel seems to be a popular business destination, and there was a conference taking place during our stay. We had the benefit of a Travelzoo booking, so the price we paid was only £79 for the two of us. We received a friendly welcome at reception, where we booked our evening meal and were advised to come a little... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for taking the time to review our hotel, I am so pleased you had an enjoyable stay. It was also lovely to chat with you before you left and please come and see us again in the future. Kind regards Heather Billing - Operations Manager - Claydon and Gatehouse Hotels More 

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