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BEST WESTERN Claydon Country House Hotel

3.0 of 5 16 - 18 Ipswich Road, Ipswich IP6 0AR, England
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Certificate of Excellence 2014
BEST WESTERN Claydon Country House Hotel
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BEST WESTERN Claydon Country House Hotel
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157 reviews from our community

Traveler rating
    67
    54
    27
    6
    3
See reviews for
22
52
8
50
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (157)
  • Mar-May only
    (31)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (36)
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Norwich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars NEW

This hotel seems to be a popular business destination, and there was a conference taking place during our stay. We had the benefit of a Travelzoo booking, so the price we paid was only £79 for the two of us. We received a friendly welcome at reception, where we booked our evening meal and were advised to come a little... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for taking the time to review our hotel, I am so pleased you had an enjoyable stay. It was also lovely to chat with you before you left and please come and see us again in the future. Kind regards Heather Billing - Operations Manager - Claydon and Gatehouse Hotels More 

Coventry, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here whilst working locally and proximity to nearby towns of Stowmarket and Felixstowe was main reason for choice. My room was clean and spacious, with good strong wifi connection. Meals were tasty and very generous, and all staff extremely helpful.

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your review, I am pleased that you enjoyed your stay and hope you will use our services again should you be in the area. Kind regards Heather Billing Operations Manager - Claydon Country House Hotel More 

Derby, United Kingdom
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I booked a two night break through Travel Zoo. We were booked for dinner bed & breakfast, each night costing us £79 rather than the usual £158. This offer allegedly included an "upgrade to a superior room" and a "fine dining experience". Our room was clean and comfortable but not what I'd describe as "superior" - it... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your review of our hotel. The Travel zoo deal offers a deluxe room and not an upgrade to superior. We do provide a number of products within our rooms, plastic tumblers in the bathrooms are for toothbrushes, we can provide you with a glass for drinking water on request if this is preferred. We provide a full... More 

Lancashire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

What nice helpful friendly staff. Not in your face all the time and I was made to feel very welcome. I stayed in room 219 for 5 weeks, booking out every Saturday and coming back every Sunday. I was allowed to leave all my stuff in my room. The food there is excellent. Even if your not staying but in... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for taking the time to leave your comments about our hotel. I am delighted that you enjoyed your stay and that the team looked after you well. We hope you will return in the future if you are in the area. Kind regards Heather Billing Operations Manager - Claydon Country House More 

Waterlooville, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I were visiting family and decided to stay over as its a 3 hour drive to and from so a deal came up on Travel Zoo for this hotel so we booked for 3 course dinner, upgrade to a deluxe room and breakfast. We checked in ok and the staff on arrival were helpful etc. We were... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for leaving your review. I am sorry you experienced some problems during your stay but do hope that you would consider staying with us again in the future. I will most certainly address the training needs you have highlighted. Kind regards Heather Billing Operations Manager - Claydon Country House Hotel. More 

Crawley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my husband spent 1 night at the Best Western in Claydon for a pre valentines get away. Staff on check in was very helpful and asked us if we would like a wake up call and offered newspaper in the morning. We booked a table for dinner and checked into room 201. Room was very plush! nice big... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you so much for your review of Claydon. We are delighted you enjoyed your stay. Kind regards Heather Billing Operations Manager Claydon Country House Hotel More 

Ashford, Kent, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

nice friendly little hotel that has a homely feel to it. the staff try their best to accommodate everyone and the chef manages to cook his steak perfectly (well for me!) go back nearly every month for an over night stop for work and its always very busy

Review collected in partnership with Best Western GB

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Many thanks for your review of the hotel, we are pleased that you are made to feel welcome by the team and look forward to welcoming you back. Kind regards Heather Billing Operations Manager Claydon Country House Hotel More 

Senior Contributor
42 reviews 42 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 22, 2015

A warm welcome by the receptionist who informed us that we could not have our best western reward points as we had booked through a different website. Booking.com £55 per night Best Western website £94!! Guess who we booked with? We were told however to ring the hotel direct and they would price match and give you reward points. One... More 

Was this review helpful? Yes 1
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your comments. I am pleased you enjoyed most aspects of your stay and hope you will consider us again in the future. Kind regards Heather Billing - Operations Manager - Claydon Country House More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

Yet another fantastic stay at the Claydon country house hotel. We stayed for 2 nights over new year including the New Year's Eve gala dinner. Cannot fault anything at all. The food as always was exceptional, the staff lovely and the atmosphere brilliant. Met some lovely people ( some for the second year running ) and very much looking forward... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you so much for this fabulous feedback, I am delighted you had a good New Year and hope you will join us again. We look forward as always to welcoming you back. Kindest regards Heather Billing Operations Manager Claydon and Gatehouse Hotels More 

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Additional Information about BEST WESTERN Claydon Country House Hotel

Address: 16 - 18 Ipswich Road, Ipswich IP6 0AR, England
Phone Number:
Location: United Kingdom > England > East Anglia > Suffolk > Ipswich
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Claydon Country House Hotel 3*
Number of rooms: 36
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Also Known As:
Best Western Ipswich
Ipswich Best Western
BEST WESTERN Claydon Country House Hotel Ipswich, Suffolk

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