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BEST WESTERN Claydon Country House Hotel

Certificate of Excellence
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16 - 18 Ipswich Road, Ipswich IP6 0AR, England
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BEST WESTERN Claydon Country House Hotel
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BEST WESTERN Claydon Country House Hotel
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163 reviews from our community

Traveler rating
    69
    55
    29
    7
    3
See reviews for
24
54
8
52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • French first
  • Any
English first
  • All months
    (163)
  • Mar-May only
    (37)
  • Jun-Aug only
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    (41)
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    (36)
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Essex
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for only one night as we were attending a wedding at the same venue. Our overall impression of the hotel is that it’s tired and in need of refurbishment. Throughout the hotel the decor is chipped, faded and tatty, the carpets are worn and faded and it smells musty in places. Our room was very small and... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a one night stay at Claydon Country House via Living Social. Right from the booking process to checkout everything was first class. Reception staff - welcoming and attentive, Rooms - clean and had everything we required (great shower), Wi-Fi free and a good speed. But finally the food - our deal included breakfast and a... More 

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BWClaydonHotel, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you so much for this lovely review, i am delighted you enjoyed your stay and that you were well looked after. I will let Head chef know that you have commended the food and also congratulate the staff for making this a memorable trip for you, We hope that you will return in the future. Kind regards Heather Billing... More 

UK
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in a double standard room for one night. The room was very clean. Effective heating system. A nice window with wide top opening so was able to let fresh air in. Fairly comfy bed. Ample wardrobe/drawer space. TV with lots of channels. Sadly, no safety deposit box. Spotless bathroom, fairly big but no nice toiletries on offer. Instant... More 

Was this review helpful? Yes
BWClaydonHotel, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your review, I am pleased some things were to your liking and I am sorry that we did not exceed your expectations on others. Kind regards Heather Billing Operations Manager More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 20, 2015

We got married at this hotel in 2013, staff were very friendly and helped us with everything. I stayed in the honeymoon suite the night before my wedding and on my wedding night. It was very nice. We could not fault anything the day was perfect

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your review, I am so pleased you had an enjoyable time. Kind regards Heather Billing Operations manager - Claydon and Gatehouse Hotels More 

Cambridge, United Kingdom
Top Contributor
121 reviews 121 reviews
64 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 13, 2015

Friendly, helpful staff make this a very nice experience. However, if working, you need to know there is no food available before 7pm. (There is however a Pub opposite that does food if you need it earlier.) The bed was much too hard for me which is the only reason I probably would not stay again which is a shame... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your review. I am sorry that the bed did not suit you but am pleased that generally the team looked after you during your stay. Kind regards Heather Billing Operations Manager - Claydon and Gatehouse Hotels More 

Norwich, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 3, 2015

This hotel seems to be a popular business destination, and there was a conference taking place during our stay. We had the benefit of a Travelzoo booking, so the price we paid was only £79 for the two of us. We received a friendly welcome at reception, where we booked our evening meal and were advised to come a little... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for taking the time to review our hotel, I am so pleased you had an enjoyable stay. It was also lovely to chat with you before you left and please come and see us again in the future. Kind regards Heather Billing - Operations Manager - Claydon and Gatehouse Hotels More 

Coventry, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 2, 2015 via mobile

I stayed here whilst working locally and proximity to nearby towns of Stowmarket and Felixstowe was main reason for choice. My room was clean and spacious, with good strong wifi connection. Meals were tasty and very generous, and all staff extremely helpful.

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your review, I am pleased that you enjoyed your stay and hope you will use our services again should you be in the area. Kind regards Heather Billing Operations Manager - Claydon Country House Hotel More 

Derby, United Kingdom
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed February 25, 2015

My husband and I booked a two night break through Travel Zoo. We were booked for dinner bed & breakfast, each night costing us £79 rather than the usual £158. This offer allegedly included an "upgrade to a superior room" and a "fine dining experience". Our room was clean and comfortable but not what I'd describe as "superior" - it... More 

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BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your review of our hotel. The Travel zoo deal offers a deluxe room and not an upgrade to superior. We do provide a number of products within our rooms, plastic tumblers in the bathrooms are for toothbrushes, we can provide you with a glass for drinking water on request if this is preferred. We provide a full... More 

Lancashire, United Kingdom
1 review
5 of 5 stars Reviewed February 21, 2015

What nice helpful friendly staff. Not in your face all the time and I was made to feel very welcome. I stayed in room 219 for 5 weeks, booking out every Saturday and coming back every Sunday. I was allowed to leave all my stuff in my room. The food there is excellent. Even if your not staying but in... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for taking the time to leave your comments about our hotel. I am delighted that you enjoyed your stay and that the team looked after you well. We hope you will return in the future if you are in the area. Kind regards Heather Billing Operations Manager - Claydon Country House More 

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