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BEST WESTERN Claydon Country House Hotel

Certificate of Excellence
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16 - 18 Ipswich Road, Ipswich IP6 0AR, England
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BEST WESTERN Claydon Country House Hotel
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BEST WESTERN Claydon Country House Hotel
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160 reviews from our community

Traveler rating
    68
    55
    28
    6
    3
See reviews for
23
53
8
51
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (160)
  • Mar-May only
    (34)
  • Jun-Aug only
    (49)
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    (41)
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    (36)
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UK
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed in a double standard room for one night. The room was very clean. Effective heating system. A nice window with wide top opening so was able to let fresh air in. Fairly comfy bed. Ample wardrobe/drawer space. TV with lots of channels. Sadly, no safety deposit box. Spotless bathroom, fairly big but no nice toiletries on offer. Instant... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We got married at this hotel in 2013, staff were very friendly and helped us with everything. I stayed in the honeymoon suite the night before my wedding and on my wedding night. It was very nice. We could not fault anything the day was perfect

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your review, I am so pleased you had an enjoyable time. Kind regards Heather Billing Operations manager - Claydon and Gatehouse Hotels More 

Cambridge, United Kingdom
Top Contributor
120 reviews 120 reviews
63 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly, helpful staff make this a very nice experience. However, if working, you need to know there is no food available before 7pm. (There is however a Pub opposite that does food if you need it earlier.) The bed was much too hard for me which is the only reason I probably would not stay again which is a shame... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your review. I am sorry that the bed did not suit you but am pleased that generally the team looked after you during your stay. Kind regards Heather Billing Operations Manager - Claydon and Gatehouse Hotels More 

Norwich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel seems to be a popular business destination, and there was a conference taking place during our stay. We had the benefit of a Travelzoo booking, so the price we paid was only £79 for the two of us. We received a friendly welcome at reception, where we booked our evening meal and were advised to come a little... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for taking the time to review our hotel, I am so pleased you had an enjoyable stay. It was also lovely to chat with you before you left and please come and see us again in the future. Kind regards Heather Billing - Operations Manager - Claydon and Gatehouse Hotels More 

Coventry, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here whilst working locally and proximity to nearby towns of Stowmarket and Felixstowe was main reason for choice. My room was clean and spacious, with good strong wifi connection. Meals were tasty and very generous, and all staff extremely helpful.

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your review, I am pleased that you enjoyed your stay and hope you will use our services again should you be in the area. Kind regards Heather Billing Operations Manager - Claydon Country House Hotel More 

Derby, United Kingdom
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 5 weeks ago

My husband and I booked a two night break through Travel Zoo. We were booked for dinner bed & breakfast, each night costing us £79 rather than the usual £158. This offer allegedly included an "upgrade to a superior room" and a "fine dining experience". Our room was clean and comfortable but not what I'd describe as "superior" - it... More 

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BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your review of our hotel. The Travel zoo deal offers a deluxe room and not an upgrade to superior. We do provide a number of products within our rooms, plastic tumblers in the bathrooms are for toothbrushes, we can provide you with a glass for drinking water on request if this is preferred. We provide a full... More 

Lancashire, United Kingdom
1 review
5 of 5 stars Reviewed February 21, 2015

What nice helpful friendly staff. Not in your face all the time and I was made to feel very welcome. I stayed in room 219 for 5 weeks, booking out every Saturday and coming back every Sunday. I was allowed to leave all my stuff in my room. The food there is excellent. Even if your not staying but in... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for taking the time to leave your comments about our hotel. I am delighted that you enjoyed your stay and that the team looked after you well. We hope you will return in the future if you are in the area. Kind regards Heather Billing Operations Manager - Claydon Country House More 

Waterlooville, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2015

My husband and I were visiting family and decided to stay over as its a 3 hour drive to and from so a deal came up on Travel Zoo for this hotel so we booked for 3 course dinner, upgrade to a deluxe room and breakfast. We checked in ok and the staff on arrival were helpful etc. We were... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for leaving your review. I am sorry you experienced some problems during your stay but do hope that you would consider staying with us again in the future. I will most certainly address the training needs you have highlighted. Kind regards Heather Billing Operations Manager - Claydon Country House Hotel. More 

Crawley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 15, 2015

Me and my husband spent 1 night at the Best Western in Claydon for a pre valentines get away. Staff on check in was very helpful and asked us if we would like a wake up call and offered newspaper in the morning. We booked a table for dinner and checked into room 201. Room was very plush! nice big... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you so much for your review of Claydon. We are delighted you enjoyed your stay. Kind regards Heather Billing Operations Manager Claydon Country House Hotel More 

Ashford, Kent, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 30, 2015

nice friendly little hotel that has a homely feel to it. the staff try their best to accommodate everyone and the chef manages to cook his steak perfectly (well for me!) go back nearly every month for an over night stop for work and its always very busy

Review collected in partnership with Best Western GB

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Many thanks for your review of the hotel, we are pleased that you are made to feel welcome by the team and look forward to welcoming you back. Kind regards Heather Billing Operations Manager Claydon Country House Hotel More 

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