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BEST WESTERN Claydon Country House Hotel

#10 of 22 Hotels in Ipswich
Certificate of Excellence
16 - 18 Ipswich Road, Ipswich IP6 0AR, England
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BEST WESTERN Claydon Country House Hotel
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206 Reviews from our TripAdvisor Community

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Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Not what I was expecting. Positives...not many but free parking is good and tv was reasonable. Negatives..rooms really need upgrading, furniture old, bed was hard, shower was ridiculous much like a trickle but even then you have to be a contortionist to get beneath the tiny flow of water without banging yourself on the rusty shower caddy or shower door.... More 

Helpful?
Thank FunkyFun
Folkestone, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Outstanding service especially from the manager David, stayed here over 1 month, would not to hesitate to come back. The food is superb along side the complimentary prices. The staff are friendly and always willing to help! Rooms are of high quality. Just an all round great hotel!

Helpful?
Thank slimjesus
BWClaydonHotel, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for taking the time to review the hotel and for your very positive feedback, we are delighted you enjoyed your time here and hope that you will return in the future. Kind regards Heather Billing Operations Manager - Claydon and Gatehouse Hotels. More 

Ipswich, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 20, 2015

I live in Claydon and have on several occasions visited the hotel restaurant. The food is the best in the area. Always well presented with a great taste. Prices are reasonable. The service is always good, Well worth a visit. Best to book in advance.

Helpful?
Thank ann w
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you so much for your comments, we are delighted you enjoy your visits to the restaurant and hope you will continue to support us in the future. kind regards Heather Billing Operations Manager - Claydon and Gatehouse Hotels More 

Shrewsbury, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 13, 2015

From the moment I chose to investigate the Claydon Country House Hotel and make a reservation to the moment I checked out after staying 2 nights, the staff were brilliant. The reservation process was smooth, the reception staff friendly and professional. The hotel is situated close to the junction on the A14, and directions provided were accurate and easy to... More 

Review collected in partnership with Best Western GB

Helpful?
Thank Magster433547
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for taking the time to review our Claydon hotel, we are delighted you enjoyed your stay and hope you will use our services again in the future. Kind regards Heather Billing Operations Manager Claydon Country House and the Gatehouse hotels/ More 

Merthyr Tydfil, United Kingdom
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 11, 2015 via mobile

I stayed here for 2 nights on a work trip. Lovely hotel, spotlessly clean and very comfortable. The bed was huge! Only do was that we had to wait ages for breakfast and we were in a rush. However, breakfast was beautiful and cooked fresh! Would highly recommend!

Helpful?
Thank Catherine P
Ipswich, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 3, 2015

My first Christmas meal this year was at this hotel with my wife and 46 friends who either belong to the Bixley Ramblers or are friends of. To a person all our meals were very good and the service excellent. The staff are very obliging and efficient. The food well presented,tasty and hot. We have eaten here before and will... More 

Helpful?
Thank malcolm w
BWClaydonHotel, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you so much for this lovely review, we are delighted you enjoyed your event and look forward to welcoming you back next year. Kind regards Heather Billing Operations Manager More 

Warrington, United Kingdom
Level Contributor
151 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed November 19, 2015

Received a fine welcome on arrival and was made aware that the restaurant was to close shortly however made chef available Food was good quality at a very reasonable rate However the whole place is in need of much investment and bringing into the 21st century, I booked a superior room, which at best was basic, not what I would... More 

Helpful?
Thank Bezza1965
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for leaving your review of the hotel. I am pleased that overall your stay was pleasant and that the team looked after you. Kind regards Heather Billing Operations Manager Claydon and Gatehouse Hotels. More 

Ipswich, United Kingdom
1 review
4 of 5 stars Reviewed November 15, 2015

The hotel was well appointed, but with personality - it wasn't like some other hotels which are more like comfortable prison blocks. The staff were very helpful, the rooms clean and comfortable, and there were several nice pubs in the immediate area. All in all, a very nice place to stay.

Review collected in partnership with Best Western GB

Helpful?
Thank Richard B
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for taking the time to leave your comments about the hotel, we are so pleased you enjoyed your stay. Kind regards Heather Billing Operations Manager Claydon and Gatehouse Hotels. More 

Witham, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 12, 2015

My friend and I were supposed to stay at The Best Western near Ipswich, had a phone call whilst on our way to say that there was a problem with the hotel, and we were being booked in at The Claydon Country house hotel . We asked what the problem was at the other hotel, we really got no answer,... More 

Helpful?
Thank barbaraa s
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your feedback, I remember that you had to come to Claydon but at the time you checked in I had just come on shift and really did not know the details of why the move was necessary. I apologise if this did not come across as being satisfactory customer service. We aim to provide the highest standards... More 

Bedford, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 9, 2015

This is a good Best Western hotel, there are some areas that old do with a little maintainence, however the hotel is clean and comfortable. I was pleased that they have rooms for clients who are physically impaired. The breakfast was outstanding as was the food we had. In addition I would like to mention the following members of staff... More 

Helpful?
Thank Colin E
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you so much for this review, we are so pleased you enjoyed your stay and the staff mentioned will be commended for their service, we do hope you will stay with us again in the future,. Kind regards Heather Billing Operations Manager Claydon and Gatehouse Hotels More 

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