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BEST WESTERN Claydon Country House Hotel

#10 of 22 Hotels in Ipswich
Certificate of Excellence
16 - 18 Ipswich Road, Ipswich IP6 0AR, England
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BEST WESTERN Claydon Country House Hotel
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182 Reviews from our TripAdvisor Community

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Traveler rating
    75
    62
    34
    8
    3
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24
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8
61
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
  • All months
    (182)
  • Mar-May only
    (40)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (36)
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Romford, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have stayed here a few times and never had any problems. This visit for the first time we decided to eat in the hotel and were not disappointed by either the bar food or when we ate in the restaurant.The room we stayed in was at the front of the hotel, we didn't hear any noise from the pub... More 

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Coventry, United Kingdom
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Best Westerns can be a bit "Hit or Miss" and this one for me was definitely a miss. First of all the room, this was nothing special, the décor was a bit bland, there were no nice touches. The bedding was clean but not luxuriant, the pillows were the flattest I have ever come across and the bed, well I... More 

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Maidenhead, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Located in a pleasant village on the edge of Ipswich,also has direct access to countryside. Modern and clean with good bedrooms, wifi, coffee TV etc. Good car parking with CCTV coverage. Staff were very friendly, and nothing was too much trouble. They had a bar, and a restaurant, with fine dining menu. It was great food with three course, coffee... More 

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BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Wonderful to hear you had such a pleasant stay and I am so pleased that the team looked after you well. Kind regards Heather Billing - Operations Manager Claydon and Gatehouse Hotels. More 

Poole, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely welcome in reception. Comfy and clean room, pleasant surroundings, all that we needed for our 2 night stay whilst visiting our daughter. The only down side was that we had no phone reception in our room and had to go outside to get a signal. But excellent value, for the 2 days we stayed it was cheaper than the... More 

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BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

I am delighted you enjoyed your stay and I do hope that you will stay with us again when you are next in the area,. Kind Regards Heather Billing Operations Manager - Claydon and Gatehouse Hotels. More 

Hook, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Sadly this hotel leaves a lot to be desired, check in was efficient, as were some of the other staff we encountered. Having booked a twin room we were given a very small room which was probably a double in disguise. The room was clean but distinctly tired. The bathroom was small but adequate, with one major fault,the legend had... More 

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BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

I am sorry that you had some issues during your recent stay, I wonder if you could let me know the date you stayed and the room number so that I may look into this. I can think of no reason at all why only brown toast was available and I would really like to know a little more detail.... More 

Geelong Bellarine, Australia
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for 3 nights as we had a wedding that we were attending 25 minutes away. The staff were welcoming and and the hotel had a relaxing feel about it. The room had an air conditioner, the room faced the street and was upstairs above the kitchen, didn't get smell from kitchen which was good.... More 

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BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you so much for your comments I am pleased that overall you had an enjoyable stay and hope that you will consider us again in the future. Kind Regards Heather Billing Operations Manager - Claydon and Gatehouse Hotels. More 

Northampton
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I were on a coach trip with Diamond holidays and stayed at this hotel for two nights while touring around the area. I have to admit it was rather good, the room was spotless not a fleck of dust anywhere the bathroom clean and tidy the air conditioning worked and was resonably quiet although i prefer fresh... More 

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BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your review of the hotel after your recent visit with the coach tour. I am truly sorry that we did not meet with your entire satisfaction. It is good to hear the positive feedback regarding your restaurant experience but am concerned that you felt neglected on your second morning. The criteria we are given is that groups... More 

uk
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fantastic stay comfortable bed air con room 1st floor room nice n quiet food superb warm welcome friendly staff I will definitely return good value for money recommend a stay here for pleasure and business very clean

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you so much for your review I am delighted that you enjoyed your stay and we look forward to welcoming you back in the future. Kind regards Heather Billing Operations Manager - Claydon and Gatehouse Hotels. More 

Cardiff, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I was on a coach holiday and must say this hotel was excellent in many ways, the food, the staff, the room, there was nothing to complain about, it was truly first class. This hotel is well situated to visit Cambridge and surrounding areas.

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

We are so please you enjoyed your stay and thank you for taking the time to write a review for us. Perhaps you will visit again in the future. Kind Regards Heather Billing Operations Manager - Claydon and Gatehouse hotels. More 

Aberdare, United Kingdom
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have just got home from a four night coach holiday. We stayed at the Best Western Claydon Hotel. I was on a coach tour with three friends to visit places of interest in the area. We found the staff very welcoming to the fifty guests, and the hotel was very comfortable, we had a nice twin room overlooking the... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

I am so pleased you enjoyed your visit it was a pleasure to look after you all and I will pass your comments on to all of the team. Kind regards Heather Billing Operations Manager - Claydon and Gatehouse hotels. More 

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