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BEST WESTERN Claydon Country House Hotel

3.0 of 5 16 - 18 Ipswich Road, Ipswich IP6 0AR, England
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Certificate of Excellence 2014
BEST WESTERN Claydon Country House Hotel
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BEST WESTERN Claydon Country House Hotel
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151 reviews from our community

Traveler rating
    65
    51
    27
    5
    3
See reviews for
22
49
7
48
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (151)
  • Mar-May only
    (29)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (31)
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Senior Contributor
40 reviews 40 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A warm welcome by the receptionist who informed us that we could not have our best western reward points as we had booked through a different website. Booking.com £55 per night Best Western website £94!! Guess who we booked with? We were told however to ring the hotel direct and they would price match and give you reward points. One... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Yet another fantastic stay at the Claydon country house hotel. We stayed for 2 nights over new year including the New Year's Eve gala dinner. Cannot fault anything at all. The food as always was exceptional, the staff lovely and the atmosphere brilliant. Met some lovely people ( some for the second year running ) and very much looking forward... More 

Was this review helpful? Yes
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you so much for this fabulous feedback, I am delighted you had a good New Year and hope you will join us again. We look forward as always to welcoming you back. Kindest regards Heather Billing Operations Manager Claydon and Gatehouse Hotels More 

Lowestoft, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a lovely weekend at this hotel. Nothing was too much trouble for the staff. The bedroom was roomy and the bed was very comfortable. A friend is so fussy and will not stay anywhere that is not spotlessly clean. She would be very happy here. The food was also excellent. We booked using the Tesco Clubcard scheme and... More 

Was this review helpful? Yes 2
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for the lovely feedback regarding your recent visit, we are so pleased this was enjoyable and hope to see you again in the future. Kind regards Heather Billing - Operations Manager - Claydon Country House More 

ayrshire
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 6, 2014

My wife and i stayed at this hotel for one night on a bed and breakfast booking. We had a twin room which was a good sized room with comfortable beds and nice furniture and with tea and coffee making equipment in the room. The hotel and room were spotless and the cooked breakfast was very good and the staff... More 

Was this review helpful? Yes 1
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

We are delighted you enjoyed your stay at the hotel and hope you will return if you need to be in this area in the future. Kind regards Heather Billing - Operations Manager - Claydon Country House More 

Benfleet, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 3, 2014 via mobile

All in all a comfortable stay but nothing more than standard. Rooms were very small but cleaned to an ok standard. A bit of a refurbish could make a big difference. A nice conservatory to have a drink in and a great location for the suffolk countryside and the A14 for all major routes

Was this review helpful? Yes 1
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

I appreciate you taking the time to leave a review and thank you for the feedback. I am pleased that you enjoyed some elements of your stay and apologise if we did not meet all of your expectations,. Kind regards Heather Billing Operations Manager - Claydon Country House Hotel More 

harrogate
Top Contributor
93 reviews 93 reviews
78 hotel reviews
312 helpful votes 312 helpful votes
3 of 5 stars Reviewed November 27, 2014

Having booked this via BW membership was given a superior double ..There was nothing superior about the double it was small and the mattress was like sponge was moved to a premier room which had a four poster bed. The room was poorly lit carpet stained and the bathroom need an update as shower glass seal was broken and old... More 

Was this review helpful? Yes 3
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you once again for letting me know your feedback regarding the hotel. I know we discussed this during your stay and I hope that we went some way to improving things for you during this time. Kind regards Heather Billing Operations Manager - Claydon Country House Hotel More 

Plymouth
Contributor
19 reviews 19 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 6, 2014

When I, and my 94-year-old father first arrived late on a Sunday afternoon, it looked like there was just one receptionist in the whole place. But immediately, everything sprang to life, and we had a lovely stay, despite a slight health problem with Dad, which the hotel was first-class in dealing with! We have stayed at another BW hotel, a... More 

Was this review helpful? Yes 1
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

It is very kind of you to post a review for us. We were delighted to look after you and I am so pleased that the team made every effort to make you welcome and comfortable. Good to know that your father is on the mend and we do hope that you will come and see us again, all staff... More 

Shrewsbury, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 28, 2014

I was on a business trip and this hotel was booked by an agency and I have to say that I was not looking forward to staying here because of previous bad experiences at every Best Western Hotel I had stayed at but to my absolute amazement i have been proved wrong. This hotel is really nice. For starters the... More 

Was this review helpful? Yes 1
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for your lovely review of Claydon, I am so pleased you enjoyed your stay and the compliments about the food are much appreciated. I will let the chefs know that you thoroughly enjoyed the offering. we do hope that you will come back to us in the future and look forward to seeing you again. Kind regards Heather... More 

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Additional Information about BEST WESTERN Claydon Country House Hotel

Address: 16 - 18 Ipswich Road, Ipswich IP6 0AR, England
Phone Number:
Location: United Kingdom > England > East Anglia > Suffolk > Ipswich
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Claydon Country House Hotel 3*
Number of rooms: 36
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Also Known As:
Best Western Ipswich
Ipswich Best Western
BEST WESTERN Claydon Country House Hotel Ipswich, Suffolk

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