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Novotel Ipswich

#10 of 22 Hotels in Ipswich
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Grey Friars Road, Ipswich IP1 1UP, England
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1 room 1 guest
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Novotel Ipswich
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530 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
  • All months
    (530)
  • Mar-May only
    (126)
  • Jun-Aug only
    (165)
  • Sep-Nov only
    (113)
  • Dec-Feb only
    (126)
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London, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

I booked this hotel for my elderly parents who were visiting, and we were looking forward to a lovely experience. However, when my computer settings accidentally selected the wrong date - several weeks in advance - and I called up within 24 hours to try and amend the booking, they were completely inflexible. Likewise, Experia were unable to gain any... More 

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Cleethorpes
Level Contributor
94 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here on Saturday night. We've stayed before and the hotel has been quite noisy at night because of wedding guests. We asked for a quiet room...and got one! The check in staff were very friendly and helpful and we had a good stay.

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norfolk
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked Novotel because we couldn't get into a B@B.thougt Novotel would be a good alternative.Booked via a travel website.there seems to be no ratio ship between what the website offers and the hotel delivers. There was a parking charge.my membership didn't reduce my charges at the desk.no points were earned from the stay.the service at check in was pleasant.lots of... More 

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Serhanilker, General Manager at Novotel Ipswich, responded to this review

I’m sorry we failed to live up to your expectations. The team and I at Novotel Ipswich Centre appreciate your feedback, though, I understand that you were disappointed at having to pay car parking fees. The majority of town centre car parks, including hotels, are chargeable and we are competitive within the market place. By charging we offer our guests... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent hotel, staff very friendly and welcoming. Breakfast good with large choice Great location for the town as well Would recommend a stay here to anyone Can't comment on the day or evening menu as there are a great choice of eateries over the road an d some great bar s two minute into town on foot all with good... More 

Was this review helpful? Yes 1
Serhanilker, General Manager at Novotel Ipswich, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Serhan Ilker General Manager More 

Yarm, United Kingdom
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Two day stay here at a weekend. Initial experience was not great, as there was not enough space in the car park for my car, but the desk staff shuffled their cars so I could park up. The rooms are nice and spacious. Some elements of the design are rather unusual e.g. toilet completely separate from bath, unusual fixtures and... More 

Was this review helpful? Yes
Serhanilker, General Manager at Novotel Ipswich, responded to this review

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at Novotel Ipswich. Kind regards, Serhan Ilker General Manager More 

london
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Managed to get the last parking space thankfully! Had already checked in online so all we had to do was collect the key from Viktoria on reception who was very pleasant and helpful. We had a small issue with a power socket in the room, Viktoria told us that there was no maintenance team at the weekend, but arrived with... More 

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
Serhanilker, General Manager at Novotel Ipswich, responded to this review

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as... More 

London, United Kingdom
Level Contributor
90 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed just for 1 night, parking on site was a big added bonus. The room was clean & functional. Room service was very good, the food quality was excellent. I found all of the staff happy to help & very professional. Great location in the center of Ipswich, would I stay here again? yes definately.

Was this review helpful? Yes
Serhanilker, General Manager at Novotel Ipswich, responded to this review

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Novotel Ipswich. Kind regards, Serhan Ilker General Manager More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was ideal, ample parking, helpful staff that sorted out wifi for me, modern rooms and the restaurant was great, as a solo business traveller its sometimes a bit of a nightmare to eat in the restaurants as your a bit billy no mates, but they thought of that here, single cubical with your own TV and headphones, must say... More 

Was this review helpful? Yes
Serhanilker, General Manager at Novotel Ipswich, responded to this review

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at Novotel Ipswich. Kind regards, Serhan Ilker General Manager More 

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