I stayed at this hotel for 5 nights from the 21st May, as part of a coach party of 33 people. My room was clean , comfortable, airy and quiet even though there was a roundabout outside my window. The breakfast was all anyone could ask for, choice of cereals, cheese and meat, full english, waffles and toast with a...
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We used this Novotel as a base to visit the nearby Gardens of Beth Chatto and of East bergholt Place, and to explore the historic centre of Colchester. From the initial welcome by Reception through to the excellent service at the Bar and in the Restaurant, we were unable to fault this hotel. There was close attention to detail in...
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My wife and I stayed here for one night as we were attending a wedding.
Car park has limit spaces and they are a bit tight but we managed to park.
Hotel public areas are very clean and we were greeted by a very happy and welcoming receptionist. Our room was spacious and had a seperate bathroom and toilet which...
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I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future.
Kind regards,
Serhan Ilker
General Manager
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On arrival the hotel reception and bar area looks great , quite modern and funky.
But the rooms are tiny and claustropobic, the toilet cubicle is so tiny, very awkward bath and shower area to get in and out of ( and im not a fatty!)
Dull decor, shabby corridoors
Only one lift
Very noisy as the hotel is siutated...
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I’m so sorry that you were disappointed by your experience saying with us at Novotel Ipswich Centre. I appreciate the feedback and rest assured that we take all comments very seriously. Please feel free to email me on H0995-GM@accor.com to discuss this further.
Kind regards,
Serhan Ilker
General manager
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Stayed 3 nights this week with my wife.Staff very friendly and welcoming.Beds marvellously comfortable-memory foam! Breakfast not wonderful for the money but OK. Guests should not have to pay £7 per night to park on hotel car park-especially when not mentioned at time of booking.
Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments.
Kind regards,
Serhan ILKER
General Manager
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£7 to park in the hotel car park, no free wifi and uninspiring rooms with a view of a car park and a flat roof. One of the poorest of the many Novotels I have stayed at but fortunately I am only staying one night!
I’m sorry we failed to live up to your expectations due to Car park and WiFi charges. The team and I at Novotel Ipswich appreciate your feedback. I hope we can welcome you back to Novotel in Ipswich some time in the future.
Kind regards
Serhan Ilker
General Manager
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Very comfortable hotel and close to the town centre, the bus station or Ipswich fc (5 minute walk to all). I really do not understand why quality hotel chains add charges for parking and wifi. The latter really puts me off so wont return here the next time I stay in Ipswich. The breakfast was worth the extra £7.50 but...
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Thank you for taking the time to write a review about your recent visit to at Novotel Ipswich. I’m delighted that you enjoyed your stay and we have noted your comments about WiFi, which we are addressing.
Kind regards,
Serhan ILKER
General Manager
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The Novotel is for the price range a very basic experience, the rooms are nothing special and have no wifi unless you subscribe separately for a price. The food was quite good and varied, essentially this hotel can be visibly seen as a re-furb over a 70s structure but that said for a short stay not bad.
Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at Novotel Ipswich.
Kind regards,
Serhan Ilker
General Manager
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