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Novotel Ipswich

GreenLeadersBronze level
Grey Friars Road, Ipswich IP1 1UP, England
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1 room 1 adult
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Novotel Ipswich
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587 Reviews from our TripAdvisor Community

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Glasgow, United Kingdom
Level Contributor
246 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent the night here while visiting family, on our second visit to this hotel. It's well located close to the harbour area in Ipswich. The rooms are very large indeed: for a standard room this was much larger than would be expected elsewhere, with separate toilet, bathroom and large main room complete with a work desk and seating area.... More 

Helpful?
Thank so3003
Birmingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here one night, on 23rd February. What struck me most were the staff - everyone I encountered - the receptionist, the cleaning ladies, the bar staff, the waiters were, without exception, friendly, warm, welcoming and polite. The service was second to none. Our room was spotlessly clean and a decent size. Unlike another reviewer on here, I liked the... More 

Helpful?
Thank catherinecZ7680RO
Serhanilker, General Manager at Novotel Ipswich, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

London, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good service and hotel location. The only thing I don't like in this hotel is the fact that it has wc and bath separately and the tap location on basin is very weird and uncomfortable even for a one night stay. Yet this is the only hotel i can stay in ipswich as others are worse.

Review collected in partnership with Accorhotels.com

Helpful?
Thank gauravgangwani
Serhanilker, General Manager at Novotel Ipswich, responded to this review

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at Novotel Ipswich. Kind regards, Serhan Ilker General Manager More 

england
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for one night. The staff are super friendly, polite and helpful. The room was clean and well presented with coffee and tea making facilities, toiletries, an iron and hairdryer. The room was very quiet. The breakfast included a good range of choices. The bar service was good. All round a very good, well run hotel that I would... More 

Helpful?
Thank JayneyB
Serhanilker, General Manager at Novotel Ipswich, responded to this review

I’m so glad that you had an enjoyable time during your stay. I hope we can welcome you back to Novotel Ipswich in the near future. Kind regards, Serhan Ilker General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

The staff of Novotel Ipswich were great & very friendly, especially Ms.Victoria who gave our family a very warm welcome and catered to our requests diligently. Although a short stay and this also being our first Novotel experience, we had a wonderful time & a pleasant stay. Furthermore, the late checkout option without any additional fee for families with children... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank A TripAdvisor Member
Serhanilker, General Manager at Novotel Ipswich, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with Victoria. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again... More 

Bedford, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well done to the Novotel hotel! Our room was immaculate - very clean and spacious and above all quiet. We had requested a quiet room and were amazed, given the position of the hotel near a busy roundabout, that we couldn't hear the traffic at all. It was one of the quietest rooms we have ever had. We booked for... More 

Helpful?
Thank Sheila H
Serhanilker, General Manager at Novotel Ipswich, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Serhan Ilker General Manager More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Using the restaurant everyday for 2 weeks was agonising. The service is slow, forever had to prompt to get what we wanted within good time. Getting our businesses allowances wrong, making us pay out of our own pocket for their mistakes. Menu is only good for a couple of stays not long term. Staff were reluctant for me to move... More 

Helpful?
Thank Knutton19
Serhanilker, General Manager at Novotel Ipswich, responded to this review

I’m so sorry that you were disappointed by your experience saying with us at Novotel in Ipswich. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, but feel free to contact me on 01473 232400 or email me on H0995-GM@accor.com to discuss this further. Kind regards, Serhan Ilker General... More 

Chesham, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

Excellent stay with very attentive staff to make booking in a trouble free experience. Any help requested re Novotel's own restaurant or others in the town were offered with no fuss. Maps of the city also were made available. Staff could not have been more helpful.

Review collected in partnership with Accorhotels.com

Helpful?
Thank PeterF39_13
Serhanilker, General Manager at Novotel Ipswich, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

London, United Kingdom
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed December 29, 2015

Free parking for the evening and all next day is a bonus. Breakfast is ok, but isn't cheap, I think about £10. The rooms are large and spacious, as is the bathroom, but it's pretty basic. I was travelling for business so the room was ok, but I wouldn't be happy if I was taking a room in a couple.... More 

Helpful?
Thank Eddie A
Serhanilker, General Manager at Novotel Ipswich, responded to this review

We at the Novotel Ipswich Centre very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all your comments. We look forward to welcoming you back in the near future. Kind regards, Serhann Ilker General Manager More 

Leighton Buzzard, United Kingdom
Level Contributor
104 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed December 27, 2015

Centrally located especially if you want look around the town centre on site parking although there is a charge very warm welcome very easy check in room was very god considering the rate charged for the night large bed good size room with all the facilities you need and free wi fi,only downside was the cost of the breakfast however... More 

Helpful?
Thank David A
Serhanilker, General Manager at Novotel Ipswich, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Serhan Ilker General Manager More 

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