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pentahotel Ipswich

4.0 of 5 Ranelagh Rd, Ipswich IP2 0AD, England (Formerly Ramada Encore Ipswich)
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pentahotel Ipswich
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39 reviews from our community

Traveler rating
    19
    8
    6
    5
    1
See reviews for
3
13
3
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Braintree, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Lovely hotel and lovely staff! We stayed here for my husband's birthday and planned to go into Ipswich for a meal and a few drinks. The room was great, clean, everything looked new and Constance had left two small bottles of fizzy, strawberries and cream in our room with a happy birthday message, such a nice thing to do. The... More

Was this review helpful? Yes
DHawkie, General Manager at pentahotel Ipswich, responded to this review

Dear emma42295, Thank you very much for your lovely review. We are really pleased to see that you had an enjoyable stay with us. It was also great to see that you enjoyed Constance's special touch to celebrate your husband's birthday. She will be delighted to hear such great feedback. We look forward to welcoming you back to pentahotel Ipswich... More

Renfrewshire
Top Contributor
109 reviews 109 reviews
45 hotel reviews
352 helpful votes 352 helpful votes
4 of 5 stars Reviewed 1 week ago

Two night stay here in October when on business. The bar check in was fine but the lack of parking when arriving late at night was an issue for a lone female. This was resolved by a member of staff accompanying me on the drive to the car park to walk me back. Whilst the area is well lit it... More

Was this review helpful? Yes
DHawkie, General Manager at pentahotel Ipswich, responded to this review

Dear Mary1967, We are delighted to see that you enjoyed your recent stay with us. I was particularly pleased to see that a staff member went that extra mile in making you feel more comfortable whilst parking offisite. Thank you for sharing your feedback, you will be pleased to hear that we are currently waiting for our new menu to... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Second week here and will definitely come back. The bar area is really cool with an Ibiza vibe. Really friendly staff and James behind the bar was particularly helpful. Rooms are clean and modern and location is great if you want to be in centre of Ipswich. The bar also has free pool table and games console. Only downside is... More

Was this review helpful? Yes
DHawkie, General Manager at pentahotel Ipswich, responded to this review

Dear Fejmaster1, We are delighted to see that you enjoyed your recent stay with us and it was great to see a special mention for James who is thrilled to see he made an impact on your stay. Thank you for sharing your feedback and we look forward to welcoming you back in the near future. Kind regards Dan Hawkie... More

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a week, all prepaid by the company, but ended up £300 out of pocket! Gave my debit card details on arrival for and they charged me extras every night for stuff I never had!! I only noticed I had less money in my account when I went to bank. Their fraud team said all pending transaction were... More

Was this review helpful? Yes
DHawkie, General Manager at pentahotel Ipswich, responded to this review

Dear David M, Thank you for your feedback and sorry for the inconvenience caused by this. Further to our conversation on the phone earlier and subsequent conversation in the hotel this evening I am glad to see the situation has been cleared up. I was also glad to see we were able to locate your lost property at the hotel.... More

Rochester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Just spent 4 days here studying for a course held at the hotel. I was very pleasantly surprised and agree with all the good reviews this hotel has had. Staff were friendly and helpful - nothing too much trouble and the decor of the hotel really nice and modern. The room was ideal - had everything in it that I... More

Was this review helpful? Yes
DHawkie, General Manager at pentahotel Ipswich, responded to this review

Dear Sue_Ward64, We are delighted to see that you enjoyed your recent stay with us whilst attending your course and it was great to see special mention of the team here. Thank you for sharing your feedback and we look forward to welcoming you back in the near future. Kind regards Dan Hawkie General Manager More

Peterborough, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

First of all I have to start with... Are these people "Crazy" that are rating this anything but a 5*? Regardless of age or gender this is the place to stay. Where else can you get so warmly greeted at the reception with the offer of a glass of prosecco or a cocktail? That was our choice anyhow. Everything under... More

Was this review helpful? Yes
DHawkie, General Manager at pentahotel Ipswich, responded to this review

Dear loft_conversion, We are delighted to see that you enjoyed your recent stay with us. Thank you for sharing your feedback and we look forward to welcoming you back in the near future. Kind regards Dan Hawkie General Manager More

Cambridgeshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has an excellent breakfast buffet, the best choices I have come across. The staff were all helpfull, but I found James to be extra helpful and gave good assistance and advice. The room was clean and comfortable. On the negative side the fire alarm went off three nights in a row, I was relieved that these were false... More

Was this review helpful? Yes 1
DHawkie, General Manager at pentahotel Ipswich, responded to this review

Dear L B, Thank you very much for your kind review. I am sorry to see that your stay was disturbed by the fire alarm going off. Unfortunately this is something we take extremely seriously in respect of our guests safety. Luckily they were not serious incidents and we were able to resolve quickly. We have passed your comments on... More

Southend-on-Sea, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was a pleasant surprise to see the reception & bar combined, with coloured lighting & a disco ball, it felt more like a nightclub. Staff were friendly and very helpful, nothing was too much trouble. Room was ok, a standard double room with the exception of a wet- room for a bathroom. Really spacious lounge/ bar area with free Wi-Fi,... More

Was this review helpful? Yes
DHawkie, General Manager at pentahotel Ipswich, responded to this review

Dear mantel1305, We are delighted to see that you enjoyed your recent stay with us. Thank you for sharing your feedback and we look forward to welcoming you back in the near future. Kind regards Dan Hawkie General Manager More

Saxmundham, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel a few times and will be back. Rooms are clean, comfortable and have everything you need. The food is good although a litte pricey ( have had breakfast and dinners there). Most of the staff are friendly and helpful, had especially good service from Constance and Louise.The hotel is within walking distance of the... More

Was this review helpful? Yes
DHawkie, General Manager at pentahotel Ipswich, responded to this review

Dear Linda W, We are delighted to see that you enjoyed your recent stay with us and in particular the service you received from both Constance and Louise. They will be thrilled to read your comments. Thank you for sharing your feedback and we look forward to welcoming you back in the near future. Kind regards Dan Hawkie General Manager More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

A great hotel with a very high level of courteous service from the the professional staff. James and his crew made the 12 of us very welcome and catered to all of our needs. We are back here in February and will look forward to the good food and service. Highly recommended.

Was this review helpful? Yes
DHawkie, General Manager at pentahotel Ipswich, responded to this review

Dear Ruds791, We are delighted to see that you enjoyed your recent stay with us. Thank you for sharing your feedback and we look forward to welcoming you back in the near future. Kind regards Dan Hawkie General Manager More

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Additional Information about pentahotel Ipswich

Address: Ranelagh Rd, Ipswich IP2 0AD, England (Formerly Ramada Encore Ipswich)
Location: United Kingdom > England > East Anglia > Suffolk > Ipswich
Price Range (Based on Average Rates): $
Hotel Class:4 star — pentahotel Ipswich 4*
Number of rooms: 126
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Also Known As:
Ramada Encore Ipswich Hotel Ipswich
Pentahotel Ipswich Suffolk

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