This hotel is grotty, grubby, scruffy and in need of complete refurbishment and overhaul and redecoration. My bedroom was depressing, the mattress had given up the ghost and it was not very clean either. The shower head was too big for its holder so kept falling out with a clunk and the toilet flush was inadequate. The porridge at breakfast... More

This hotel is very tired and in need of TLC .the room had 2 double beds and struggled for space having to walk along the wall to pass and the bathroom was grotty and small.The first night neither my friend or I slept as a Karaoke on the floor below was so load until early hours ,we complained but with... More

2* Victorian property - part of the Grand UK run hotels, although are open to private residents aswell - awaiting a refurb to the dining room and bar/entertainment area in mid January, hopefully the bedrooms will be next on agenda for redecorating as they are a bit dated although very clean, comfortable and suitably furnished. All staff are very friendly... More

I was with a coach party so maybe we didn't get the best rooms. If I had been travelling independently I would never have stayed. The bedding was clean and the food adequate but otherwise would not recommend. More

only stayed 1 night but disappointed. Very dated and needs a major upgrading. The charge was £55 for B&B per person which was expensive.Room was dull and at rear and needed decorating.Will not be going back again. More

the hotel is very tired and they are very aware of this but they certainly make the most of what they've got and keep it very clean and tidy. me and partner are a young gay couple in are 30's and on arriving we were a little unsure what we'd come to as this is very much a coach trip... More

40 Stroke members & carers from Nottingham. Decor & building very tired. Disabled facilities limited. No ground floor disabled toilet. Lift is tiny - no access with electric wheelchair. My bedroom on 3rd floor was spacious, very clean & adequate although shower leaked to below. Staff shortage was apparent, but those; there; were brilliant. Hot water was always available and... More

Room very small but had all facilities & only stayed 3 nights so OK. Food well cooked, hot , a reasonable amount & decent choice. Bed rather hard but suprisingly comfortable, slept like a log! Staff very helpfuf & friendly. Hotel a bit run down but what do you expect for that price? Would definately stay here again- if only... More

Stayed here on business for two weeks. extremely friendly and helpful booking in experience, loved the room and price. Will return in future. More