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The Grand Hotel - Llandudno

Happy Valley Road, Llandudno LL30 2LR, Wales
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The Grand Hotel - Llandudno
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1,281 Reviews from our TripAdvisor Community

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Halifax, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we spent a short five day break here in January and it exceeded all expectations the food and service were excellent, we went on a coach trip from Halifax using national holidays which was also very good their was also great entertainment in th evening ,all in all great five days.

Helpful?
Thank Lucas12898989898967
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The first thing I want to say is this hotel is in the heart of Llandudno, perfectly situated in the bay with those views we all hear about. You can request a room with a sea view too. I would say the grand is very cosy inside, with very creaky floors on the upper levels which if I'm honest adds... More 

Helpful?
Thank Andrew H
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

hotel must have been beautiful in its day a little tired here and there but still very grand very clean and staff friendly and helpful rooms comfortable and everything you need although very hot don't take fleesy pjs like I did. Food was excellent all buffet style couldn't fault anything.

Helpful?
Thank Sandra T
Steven S, Manager at The Grand Hotel - Llandudno, responded to this review

Thank you for your lovely review, we are very pleased to hear you enjoyed your stay with us and hope to see you all again soon. More 

newport gwent
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We paid extra to have a premier room, we must have paid for the extra dust and dirty room we were given, it was terrible, the food is awful and the plates and dining room are dirty.. I feel sorry for the staff, they must have to put up with it.

Helpful?
Thank lizandkev_12
Steven S, Manager at The Grand Hotel - Llandudno, responded to this review

Thank you for you review, We where very sorry to hear you did not enjoy your stay with us. I can assure you your comments about the room will be passed onto the Housekeeping team as you did not mention it at the time? Your comments on the restaurant have been passed onto the restaurant and kitchen who where as... More 

Travelers are raving about these Llandudno hotels

co durham
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Lovely staff, good entertainment. Bedroom was clean, bed comfy, Bathroom mostly clean but area behind toilet dirty and had cobwebs. Breakfast good but poor choice at evening meal. Especially if didn't like peas and carrots. It was cheap and staff did their best but has an air of neglect about it .

Helpful?
Thank polly1996
Steven S, Manager at The Grand Hotel - Llandudno, responded to this review

Thank you for your review. I was sorry to hear that you felt our hotel had an air of neglect, I can assure you this is not the case. We have just finished replacing 3/4 of the vast roof and are about 1/2 way through refurbishing our 168 bedrooms. Our reception, Langtry's bar and Premier restaurant have been redecorated and... More 

Ellesmere Port, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a great stay for the weekend. Food was amazing, staff especially Matt very helpful. Entertainment was good. We had 3 rooms overlooking the sea...great views. Have just booked another 4 nights later in the year....cant wait

Helpful?
Thank Alison C
Steven S, Manager at The Grand Hotel - Llandudno, responded to this review

Thank you for your review, it is good to hear you had a great weekend at The Grand. We look forward to welcoming you back later in the year! More 

Bingley
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed 2 nights. Hotel in a very commanding position. All staff pleasant and very helpful, found the parking information at reception particularly helpful, the hotel has no carpark but out of hotel to left over roundabout up Church Walks free parking all day, outside hotel is on street and you pay at meter. Our room overlooked the street but we... More 

Helpful?
Thank Deedaws
Steven S, Manager at The Grand Hotel - Llandudno, responded to this review

Thank you for your review, we are pleased to hear you had a pleasant break with us. Our Premier rooms do come highly recommended and are in the process of being redecorated for the summer season. We all look forward to welcoming you back to The Grand very soon. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Booked the Grand hotel for a night away with the wife day after her 30th birthday....£35 is a bargain for Llandudno and it was a Sunday so we went out for a meal came back and enjoyed the Quiz/Bingo and the entertainment in the Ball room.......the Carslberg was a good pint and wife enjoyed her drinks my favourite part of... More 

Helpful?
Thank happycampers257
Steven S, Manager at The Grand Hotel - Llandudno, responded to this review

Many thanks for your nice reviews. As you enjoyed it so much next time may we recommend one of value brochure wine and dine breaks, we even throw in a free bottle of wine and Stan's autograph! More 

Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Was a bit worried what to expect hsving read some of the reviews on here. Was much better than expected. We didnt pay a lot so thought it good value for money. Yes i would have liked to know about the water before i arrived as it would have been easier to bring some with me than carry it from... More 

Helpful?
Thank Rachel T
Steven S, Manager at The Grand Hotel - Llandudno, responded to this review

Thank you for you review, we are so glad you had an enjoyable stay with us. My apologies about the oversight of your chambermaid, this has duly been brought to the attention of the Housekeepers. Looking at the pictures you have taken from the balcony I can tell you those rooms are due for refurbishment very soon. We do hope... More 

bishop auckland
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights in early January for the 5th year running. Have seen this wonderfull hotel get better and better .a lot of decorating going on as you would expect in the winter season. Our room 216 had been done all spick &span tea coffee etc comfy bed lovely sea view would have liked the central heating on a... More 

Helpful?
Thank david s
Steven S, Manager at The Grand Hotel - Llandudno, responded to this review

Thank you for your review, we always enjoying hearing that our guests have had a good time. Our refurbishments are about 1/2 way through now, we are pleased you appreciated the work being done to improve the hotel and we look forward to welcoming you back soon. More 

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