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Kinmel Hotel

11-12 Mostyn Crescent | Central Promenade, Llandudno LL30 1AR, Wales
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Kinmel Hotel
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Kinmel Hotel
Kinmel Hotel
Kinmel Hotel
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173 reviews from our community

Traveler rating
    71
    39
    27
    18
    18
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38
85
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North West
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Booked this hotel based on Tripavisor reviews and photos of a 'lovely room' Our 'double bed' was two singles pushed together with two single thin duvets and no pillow cases. Room clean but very stark. Bathroom functional if you don't have cat to swing. Breakfast okay. Young waitress actually smiled and was friendly.

Was this review helpful? Yes 1
Rochdale, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Went for a 2 night break on a Living Social voucher deal with dinner on first evening included, paid £10 per night for a sea view which was well worth the extra. We found the Hotel Kinmel to be excellent value for money, Staff were friendly and efficient, hotel was warm, clean, large comfy bed with very good linen and... More 

Was this review helpful? Yes 3
Sara G, Manager at Kinmel Hotel, responded to this review

Hi Janet, thanks very much for your very kind review, we strife to ensure all guests have the same experience. We hope you get in contact with us should you wish to return to Llandudno on another break.. Look forward to hearing from you. More 

Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Although the interior of this hotel is somewhat in need of a spruce up and re-fit, we found it to be very good value for money on our KGB/nCrowd deal. Clean bathroom, clean bedding (with room cleaned when we returned from being out on our second day) and an excellent breakfast both mornings (fruit juice, choice of cereal, toast, jam/marmalade,... More 

Was this review helpful? Yes 3
Sara G, Manager at Kinmel Hotel, responded to this review

Hi Bev, thanks for taking the time to post a review. Mainly positive and any things you have highlighted we will be sure to take them on board and aim to eleviate these for future guests. We are glad you enjoyed your stay, the food and the location. We hope to see you again in the future should you wish... More 

Cwmbran
Contributor
17 reviews 17 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a very enjoyable stay at this hotel.the rooms were good for a 3 star hotel and the facilities were as expected.Plenty of tea and coffees made available and the kettle was whisper quiet.!No scrimping on heating and the breakfast was excellent.the staff were very helpful,especially Aaron who gave us excellent advice on where to go and what to... More 

Was this review helpful? Yes 2
Sara G, Manager at Kinmel Hotel, responded to this review

Hi Sue, thanks so much for the wonderful review, we are glad you enjoyed your stay with us and we are looking forward to seeing you in the Autumn. More 

Manchester, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location on the sea front and so near to the main shops in town . The rooms are a little dated but very clean . All the staff were very polite and the service could not be faulted . Thanks for looking after us .

Was this review helpful? Yes 4
Sara G, Manager at Kinmel Hotel, responded to this review

Hi Brenda, we are so glad you enjoyed your stay with us at the Kinmel, we hope you decide to return sometime soon. More 

Preston, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We come and stay at this hotel twice a year when we come down to the Welsh national opera. The hotel appears to go from strength to strength especially the food. There is a limited choice but it is always tasty and well presented and if I ever make a particular request it is always met. The staff are very... More 

Was this review helpful? Yes 2
Sara G, Manager at Kinmel Hotel, responded to this review

Hi Theresa, We are so pleased that you continue to return to us year on year and that you always have a wonderful stay with us. We look forward to the Opera so much each year to see all our returning guests and how much you enjoy your stay. This makes myself and all the staff work and try harder... More 

Worcester, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here at he beginning of March on a living social voucher deal. The hotel was very clean, had free wi-if, free car parking and comfortable beds. We paid an additional £10 per night for a sea view as per the voucher so no issues so far, unfortunatley that's the end of the good stuff! The voucher States four... More 

Was this review helpful? Yes 2
Sara G, Manager at Kinmel Hotel, responded to this review

Hi Mo B, first of all the good points, very clean, free wifi, comfortable beds etc... thanks for highlighting this ... With regards to the remainder of your review, it is very disappointing to us that at NO point did you raise ANY issues with us at the time. When we have small numbers for dinner we do try to... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love this place very family friendly great food and I had very warm welcome . I liked that much we have book for the summer :-)) would n have recommend to family n friend's they where super friendly and are room had a great seaview . At breakfast there waa some many choice of what you could have .... More 

Was this review helpful? Yes 2
Sara G, Manager at Kinmel Hotel, responded to this review

Hi ... Thanks very much for the kind review we are glad you had a good stay.. Hope to see you again soon... More 

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here in February. Great hotel great location and food was excellent would definitly stay again when back in Llandudno. Good value for money, clean and excellent service. This hotel looks great, feels homely and is very welcoming!

Was this review helpful? Yes 1
Sara G, Manager at Kinmel Hotel, responded to this review

Hi Aidan, thanks very much for the kind review, we are so glad you had a great stay .. hope to see you again soon.. More 

United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 18, 2015

I normally only give positive feedback but after reading the review titled 'disgusted' recently I thought I would also share my experience. I totally agree with the other reviewer. My experience questioned their customer service skills also and I will tell you why. I purchased a voucher on a living social website for the Kinmel Hotel recently, full details quite... More 

Was this review helpful? Yes 3
Sara G, Manager at Kinmel Hotel, responded to this review

Hi, quite a long review, i was actually the person whom you spoke to initially and i tried to explain to you that the valentines weekend we were already full for the "Deal Vouchers" as we had already allocated around 10/11 vouchers to this date, for 2 reasons we couldn't offer you the stay. 1. We had no standard rooms... More 

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