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Kinmel Hotel

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11-12 Mostyn Crescent | Central Promenade, Llandudno LL30 1AR, Wales
Hotel amenities
Kinmel Hotel
Ranked #50 of 64 Hotels in Llandudno
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148 reviews from our community

Traveler rating
    60
    34
    22
    15
    17
See reviews for
35
72
1
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Any
English first
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

we had an excellent stay here. Lovely location, excellent staff and management. Definitely recommend anyone to stay here. Top notch! Cant wait to return and stay and enjoy the facilities in the new future.

Was this review helpful? Yes 1
Sara G, Manager at Kinmel Hotel, responded to this review

Thanks for the excellent review and were glad you had a nice stay whilst hear at the Kinmel Hotel. Hope to see you again in the future, please recommend us to family and friends. More

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

highly recomend this hotel, close to all llandudno has to offer , room was lovely and outlook was amazing, the food was well cooked and plenty of it, my self and my family felt welcome , and we cant wait to book for xmas , i wouldnt stay any were else 10 out of 10 ,

Was this review helpful? Yes
Sara G, Manager at Kinmel Hotel, responded to this review

Nice to hear you had a lovely stay with us and we look forward to providing the same customer service to you next time you return. Thanks for the very positive feedback. More

Newport, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel was perfect for our Golf Tour catering for our 16 strong group. Breakfast was splendid and staff gave us a warm welcome. The rooms were clean and tidy although one or two had issues with the showers which despite efforts were unresolved. We hope to return and enjoy the facilities once again.

Was this review helpful? Yes 1
Sara G, Manager at Kinmel Hotel, responded to this review

Thanks for your review, glad to hear you had a good stay with us. With regards to the shower this has now been resolved, we hope next time we can improve our service further to ensure your next review is better, hope to see you soon. More

Senior Contributor
28 reviews 28 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for two nights, excellent location on pomande overlooking sea, nice room sea front view ensuite with good shower, thick towels, comfortable bed, tea/coffee, excellent breakfast, lift to all floors, free on site car park at back of hotel. Hotel has a bar, very friendly and obliging staff, close to shops, restaurants and bars.

Was this review helpful? Yes 3
Sara G, Manager at Kinmel Hotel, responded to this review

Thanks very much for your review. Glad you had an excellent stay with us. Please recommend us to friends and family, hope to see you again soon. More

Manchester, England, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love this hotel, it's clean & comfortable and the staff are very friendly. The breakfasts are to die for & the location is perfect. Highly recommended! We have stayed at the Kinmel 3 or 4 times now & will definitely return soon.

Was this review helpful? Yes 1
Sara G, Manager at Kinmel Hotel, responded to this review

Thanks very much for your review and we are glad to hear you really enjoyed your stay. look forward to seeing you again in the future. More

Manchester, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The girlfriend his young son and i spent 3 nights here(23-26 August ). the only thing going for this place is the location. we arrived at an empty reception and kept ringing a bell till a young man came/ i told him my name and he handed me keys and start walking off, i then have to ask where how... More

Was this review helpful? Yes 4
Sara G, Manager at Kinmel Hotel, responded to this review

Thanks for your review we will take your issues into consideration with the aim of improving our service. we are glad to hear you enjoyed the location of our hotel. With regards to the issues raised in your review the staff member in question had only started and has now been replaced so we hope this will address some of... More

Walsall, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Average hotel booked a two night break came back after one night not as good as I expected room was ok but had mould and outside the room smell was of damp breakfast was fine staff were friendly had parking location was good

Was this review helpful? Yes 5
Sara G, Manager at Kinmel Hotel, responded to this review

Thanks for your review, sorry to hear there was mould in your room, we had a shower leak and this issue has now been resolved. We hope that it wont put you off returning to stay with us again and we can improve your views of the Kinmel Hotel More

Baildon, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Booked hotel as a KGB deal. What a mistake! Arrived via rear entrance from car park. Parking spaces tight, very untidy area, rubble, building materials, old chairs, weeds etc. Lift to reception full of soiled laundry, mop-bucket etc ( still there 4 hours later). Greeting at reception curt e.g. breakfast 8.30-9.30 in restaurant at level minus 1, checkout by 10... More

Was this review helpful? Yes 3
Sara G, Manager at Kinmel Hotel, responded to this review

Hello having taken the time to read all that information i can only say WOW!! at no point do we at the Kinmel remember you bringing your concerns to our attention, had you allowed us the opportunity to deal with your issues then this may have prevented such a damning review. You will see from other reviewers that they had... More

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My fiance and I booked a 3-night deal through KGB. Upon arrival, had to ring the bell a few times to get anyones' attention. Finally, owner (I assume) came through. We had booked a double room and the one she first gave us might have been twins, so she changed her mind and gave us another. We were told breakfast... More

Was this review helpful? Yes 2
Sara G, Manager at Kinmel Hotel, responded to this review

Hello Anthony, sorry you didn't seem to enjoy your stay with us at the Kinmel, the points you have stated some seem extremely unfair. The rail held one towel, the lead for the lamp just about reached the socket, someone clearing tables at end of breakfast, a cost for room upgrade (ofcourse), breakfast was finishing at 9.30am as was stated... More

Manchester, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 5 weeks ago

My Wife and I go on lots of mini breaks, from Edinburgh to Devon, we have stayed at around 100 hotels and sad to say this is the worse by a long way. As we entered the room I noticed the bed was almost a U shape, it looked like it had collapsed in the middle. Also the 'wardrobe' could... More

Was this review helpful? Yes 4
Sara G, Manager at Kinmel Hotel, responded to this review

Hello Anne, i am sorry you felt the need to write such a damning review on your short break to the Kinmel. We weren't aware of your many issues as you only came to reception to raise a concern once. The £60 upgrade was due to the fact that you purchased an online deal for 2 people only and wanted... More

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Additional Information about Kinmel Hotel

Address: 11-12 Mostyn Crescent | Central Promenade, Llandudno LL30 1AR, Wales
Location: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Price Range (Based on Average Rates): $
Also Known As:
Kinmel Hotel Llandudno, Wales

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