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Bay County Hotel

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The Promenade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)
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1 room 1 guest
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Bay County Hotel
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494 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
Date | Rating
  • English first
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English first
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    (494)
  • Mar-May only
    (139)
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Bolton, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

stayed here in july 2015 clean friendly hotel , room was spacious and clean ,bed comfy . the food and service in the dining hall was fantastic very efficient staff . about 15 mins walk to pier and shops

Was this review helpful? Yes
Yorkshire
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in this hotel from 17 August 2015 for a 5 day break, incredible staff who cannot do enough for you, always smiling and very professional. The food in the dining room was excellent. We had a great room on the third floor with marvellous views across Llandudno. We enjoyed the walk from the hotel along the promenade to the... More 

Was this review helpful? Yes
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Wetpatch I've just sent a copy of your review to everyone in shearing's and framed one for the notice board. I look forward to your return in the new Year I just hope we can live up to this visit. Kind Regards Andy Travis General Manager More 

Malton, United Kingdom
Level Contributor
49 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

location.spot on.only downside was the room 127 no shower. the toilet was opposite the door was very close to the bowl it reminded us of a episode from on the buses.everything else was ok.about the hotel.plenty to do in llandudno for the young&old.

Was this review helpful? Yes 3
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Maltonjohn Many thanks for your review it sounds like you really enjoyed Llandudno and that you were relatively pleased with the County. We do have plans to convert the bathroom in 127 into a shower room in about six weeks time. I must watch out for the episode of on the buses you mention I used to like that.... More 

Manchester
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a 5 day break at this hotel. What a great hotel Great very helpfull staff, Great food,Great entertainment, Good clean rooms. Drinks are a little pricey but all in all a very good Hotel.

Was this review helpful? Yes 3
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Mick047 What a fantastic review many thanks for sharing your thoughts about the County. We do get the odd comment about drinks prices but I suppose it depends on who we are being compared to but all in all I'm absolutely delighted to reads your comments. Kind Regards Andy Travis General Manager More 

Somerset, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at The Bay County Hotel 27th July - 3rd August 2015. We went self drive and paid for parking space but could have parked in the road as there was plenty of space to do so free of charge. The Hotel was nice and clean - housekeeping staff always smiling and friendly - we had upgraded to superior... More 

Was this review helpful? Yes 2
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear RosC It's Monday morning I'm back at work after my day off and reading your review has made my day. I will pass on your comments to all of our staff I'm sure they will be delighted it's great to read how well your celebrations went with us. Kind Regards Andy Travis General Manager More 

bradford west york
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent Monday to Friday with 3 clients rooms quite good size one of rooms didnt have bedside lamps was not good if one wanted to go to sleep and other wanted to read but didn't cause big problem. The food was very good no problems didnt have any complaints from our group. Our group enjoyed the bingo and the acts... More 

Was this review helpful? Yes 2
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Cabby58 Thank you for your positive review I'm so pleased to read that you had a good time with us. Sorry about the lift I have put it on my wish list I'm really glad it didn't spoil your stay at the County. Kind Regards Andy Travis General Manager More 

Rotherham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

this hotel has stunning views the staff are very helpfull the food good the entertainment was found to be rather poor some nights but all in all a enjoyable holiday the hotel is rather long way to town centre

Was this review helpful? Yes 1
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Johnandeileen2015 I totally agree there are some spectacular views from the County and I'm really glad you took the time to enjoy them. Entertainment is a tricky one to get right for everyone but I'm made up to read that on the whole you had such an enjoyable holiday with us. Kind Regards Andy Travis General Manager More 

Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice place to hire for activities in their ballroom ,a holliday hotel with visitors turning up most fri by coach,christmas dinner can be booked the staff were very good,and my group enjoyed their meal,non residents can go in to eat too although most dont realise,the hotel is probably quite happy with their residents

Was this review helpful? Yes 1
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Roseann5 Many thanks for taking the time to send such a positive review. I'm really glad that you and your group enjoyed your meal and the facilities we offer and I hope to see you all again. Kind Regards Andy Travis General Manager More 

Newcastle, United Kingdom
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Recently returned from a three night stay at The County hotel and we will not be returning. We have stayed at quite a lot of The Bay hotels in the past and enjoyed every one of them. The difference with the County is the lack of manners shown to guests by some of the "frontline staff" , receptionists ,barmen and... More 

Was this review helpful? Yes 7
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Ken If you take the time to read our Trip Advisor reviews the one thing that shines through is how helpful, polite and freindly our staff are and so I'm astonished to read your remarks. I do like to have a bit of fun when answering our reviews I'm sorry if that upsets you. Kind Regards Andy Travis General... More 

huddersfield
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 14, 2015

Hotel does need room makeovers,but bed very clean ,not seen a sink by the bed for years and tiny bathroom.The staff were great and the food brilliant with quick service a feature. Plenty free parking around the area but a long hike into town. All in all great value .

Was this review helpful? Yes 4
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear flutterby111 We are constantly upgrading our rooms and plan to have the few remaining sinks in rooms completed next year. I am pleased to read how much you enjoyed our food and service thank you for taking the time to post your review. Kind Regards Andy Travis General Manager More 

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