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Bay County Hotel

Hotel website
The Promenade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)
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Bay County Hotel
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465 reviews from our community

Traveler rating
    127
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    78
    26
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (127)
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Leeds, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

Once again the County hotel in Llandudno offers excellent value . We have had several holiday breaks at this hotel and the quality of service, entertainment and staff still rates highly as ever. We continue to be amazed at the value for money this Shearings hotel offers we asked beforhand if we could have a low floor room the receptionist... More 

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Cleckheaton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Though the hotel was average the staff were good. Most of the rooms I saw seemed to have baths and I would have thought that showers were more eco-friendly and more convenient for use. The meals were basic in both taste and quantity. I think this hotel could do with a bit of a face lift even so the above... More 

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Leeds, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Just come back from four night break. Excellent hotel in most respects. I had a single sea view room, very clean and comfortable apart from the lumpy mattress (any chance of Shearings replacing all ancient mattresses?) The room was very tidy on my return each day. All the staff were very smiley and helpful and efficient. There was a good... More 

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Leeds, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

Just returned from a nice 5 day break, which we enjoyed. However we didnt like the room we were allocated, so upgraded to a sea view- well worth it. Two easy chairs and a small table in the bay window made it very comfortable for reading and enjoying the view. the thing that really spoiled our stay whilst in the... More 

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Clitheroe, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

At the end of March we came down for a week in Llandudno with Shearings and stopped at the County, the tour drivers Steve and Mick were excellent, we went on two of the tours which were quite good. The staff at the County from reception / dinning room / bar / cleaners also were excellent, efficient and friendly. The... More 

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Sunderland, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

pick up 6.00am in Sunderland , various other pick ups on route to Shearings Normanton Interchange, boarded our coach to llandudno at 10.30am after a long day arrived hotel at 2.45pm, had paid extra £10 on booking to have walk in shower no bath , yes a nice gesture as to 2 small bottles of wine in room wishing us... More 

Was this review helpful? Yes 1
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear MichaelH Reading your review I think it's very acurate and on the whole very positive I cannot comment on your journey. It's very common that Pub and hotel prices differ but I don't think we are extortionate. Kind Regards Andy Travis General Manager More 

Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Just stayed once again 10th August weekend. This is a very well run hotel by Andy and his staff. Nothing can be faulted. All staff are very friendly and make your stay a very pleasant one.There is plenty to do and see in Llandudno and the surrounding area.

Was this review helpful? Yes
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Davidh You have cheered me up no end with your fantastic review and its great to read that you and your friends enjoyed Llandudno and the County. Kind Regards Andy Travis General Manager More 

Wigan, United Kingdom
Top Contributor
76 reviews 76 reviews
16 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Great service from Shearings but the 2 single rooms we had where a real let down..the room was small and cold..the tv was embarrassing with only 4 channels and u need to be a giraffe to watch it properly in bed ..all the tv's should be the same single or double..had the breakfast once (please change your sausage suppliers) and... More 

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TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Mudfeet Being an Everton fan I,m sure you are used to feeling let down. But seriously we are updating our TVs as fast as we can Many thanks for your comments about the food I will pass them on to our Chef. Kind Regards Andy Travis General Manager More 

Atherton, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just spent a lovely weekend at the Bay County Hotel. A surprise choice as gift from my wife. The hotel, was spotlessly clean, staff friendly, courteous and extremely helpful. Have been to other bay hotels before, so knew what to expect. Food choice was very good, service in the dinning room first class. Bruno, our waiter for the weekend was... More 

Was this review helpful? Yes 3
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear JimmyB What a lovely and clever thought from your wife to treat you to a holiday for your birthday especially as she gets to come with you. I think you are being very hard on Sheila most of our guests love her. Kind Regards Andy Travis General Manager More 

Newcastle upon Tyne, United Kingdom
Top Contributor
142 reviews 142 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Came here last week with national holidays. The building itself is an old victorian building. It has just one lift for 2 people only. Lots of stairways to floors, with winding corridors. Paid extra for a room with a view but unfortunately was allocated a room with a very small window. Room itself needed painting. Comfortable bed and nice decor... More 

Was this review helpful? Yes 1
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dera ElkeM Thank you for taking the time to post your review which is a real mixed bag. We are constantly painting our rooms to try and maintain them to a high standard but I apologise if we hadn't got to yours. Thank you for the positive comments you make about the service and I am really pleased you had... More 

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