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Bay County Hotel

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The Promenade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)
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1 room 1 adult
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Bay County Hotel
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538 Reviews from our TripAdvisor Community

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Newcastle upon Tyne, United Kingdom
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Decor throughout the hotel's public rooms is very traditional and rather dark. Dining room appears to have been recently refurbished and is brighter and more modern. Bedrooms are standard but plenty of space, also clean and comfortable. The dated peach bathroom suite, a clear relic from the 1970s could do with updating though! There's only 1 lift in the hotel... More 

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Thank foxterrier2
Aberystwyth, United Kingdom
Level Contributor
72 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Primarily.....for the older clientel and a shearings bus breaks establishment......nothing wrong with that....but in places, even though the tart up since last visit, is a very tired building and still show the signs...Even though the hotel has placed large signs requesting smokers not to use the front of the hotel for their habit answer.....they totally ignore it and puff away... More 

Helpful?
1 Thank AlanHughes
Newcastle and Gateshead, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

myself and my partner just want to say a big thankyou to all the staff for making our 5 day stay with you a very enjoyable one. The staff were so helpful the room was up to standard no complaints there . The food was nice and you had a choice, entertainment was good except the Wednesday night time not... More 

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Thank brian u
Hyde, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My friends and I have just arrived back from a five day tour with national holidays, staying at the county hotel. All 3 of us had single rooms which were very clean and warm. The food was very good varied and hot. All the staff were polite. A special mention to our waitress Mafalda she was very pleasant, quick, and... More 

Helpful?
Thank Angela T
Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel clean, food OK, breakfast & dinner staff worked very hard. Hotel deputy manager & bar staff let the place down. No tariff up at the hotel bar or the pub connected to the hotel, not helpful when I queried the prices as charged different for same drink. Check the price & check your change

Helpful?
4 Thank Pamela B
Bath, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are looking for a no frills bargain, this is the place to go. The staff were very attentive and really went out of their way to make us welcome. We spent 5 days there and thoroughly enjoyed it. The chef went out of his way to make sure I had a good range of food ( I have... More 

Helpful?
1 Thank sdrive1920
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Sdrive1920 Many thanks for such a positive review I'm always delighted to read that we looked after any special requests such as dietary requirements. We do spend a lot of time training our staf to be able to accommodate such needs so it's great to know that it works. Kind Regards Andy Travis General Manager More 

Wrexham, United Kingdom
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have visited the County Hotel several times - we usually visit each December, travelling by car. There are always free on street parking spaces available close to the hotel. We stayed in Room 127, having had this room several times in the past we were pleasantly surprised to find it had been completely refurbished. It always had a seperate... More 

Helpful?
1 Thank John J
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear JohnJ It's really nice to get such a positive review from one of our regular guests 127 is proving very popular since we put in a new shower room and I'm glad you like it. We are already planning the next stage when we refurbish ten rooms later this year. Looking at your name I wondered if you were... More 

Warrington, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at Bay County both Xmas and New Year our room was cold had to fit portable heater Central Heating is not fit for purposeThe food and service was second to none having stayed on numerous occasions last year I have complained about the standard of entertainment but not this time it was perfect for the age group in Hotel... More 

Helpful?
2 Thank Harry B
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear HarryB I'm suprised and disappointed to read that your room was cold as we had the radiators on 24 hours but as you say we did provide additional heating. I'm delighted to read how much you enjoyed the entertainment. I'm really pleased that overall you enjoyed your stay with us so much. Kind Regards Andy Travis General Manager More 

Wrexham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Andy came on board our coach to welcome us, which I thought was a good start to my holiday. Had room 302 (which had a sea view) which was spotless as was the bathroom (although a bit dated). The Manager should be proud of his staff as they were all courteous and professional. The food was well presented and hot.... More 

Helpful?
2 Thank Marlene H
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear MarleneH I am very proud of our team here at the County and it's really good of you to give us all a mention. I,m just off now to make a nice cup of Earl Grey many thanks for your review. Kind regards Andy Travis General Manager More 

Lincoln, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We are old friends of the Bay group, so we knew what to expect. We were not disappointed. All that is good about the Group is present at the Bay County - bijou but comfortable rooms, friendly helpful staff and excellent food in quantity and quality. Yes, the building is on the elderly side, but there were clear signs of... More 

Helpful?
1 Thank John P
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear JohnP You can't say better than that all round this is just an excellent review and I'm really grateful to you for taking the time to post it especially the bit about value for money. sorry about the lift it is on my wish list. Kind Regards Andy Travis General Manager. More 

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