We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bay County Hotel

Hotel website
The Promenade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)
Special Offer
BREAKS STARTING FROM £99
Bay County Hotel
Write a Review

470 reviews from our community

Traveler rating
    129
    221
    80
    27
    13
See reviews for
66
250
25
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
  • English first
  • Any
English first
  • All months
    (470)
  • Mar-May only
    (132)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (110)
  • Dec-Feb only
    (151)
All months
warrington
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here on a three night shearings break. Requested low floor with shower which is exactly what I got, room 102 up a short flight of stairs. Room had recently been refurbished with new curtains and furniture. Floor to ceiling windows to make the most of the lovely sea view. Recently refitted bathroom with large shower cubicle housing excellent power... More 

Was this review helpful? Yes
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear tillytops I'm delighted to read that we were able to cater for all of your requests and I really appreciate you taking the time to share your experience many thanks for your comments and your recommendation. Kind Regards Andy Travis General Manager More 

Braintree, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

hotel was good room was in the basement (48) viewfrom window was grass bank food breakfast was alright evening meals were poor (ie vegetables very poor & over cooked ) this holiday was areplacement from Lynton my 60th birthday treat from my sons we did like Llandudno our driver was tony & very good

Was this review helpful? Yes 1
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear DavidF Thank you for your review some comments very good some not so good. If you do require a room with a nice sea view you must book and pay for one. I'm really pleased to see that you enjoyed Llandudno and I will pass on your comments to our Chef and to Tony. Kind Regards Andy Travis General... More 

Cheshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

On first thoughts the room was large and enough space for the two of us, we were at the side of the hotel with had amazing sea views, could not fault the waiters especially Bruno, amazing service and always had a smile on his face. The only fault was the lift as you can only fit two people in at... More 

Was this review helpful? Yes
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear ChelsieB Thank you so much for taking the time to tell us how much you enjoyed your stay in room 315. I feel I must point out that we only have 100 bedrooms but still a great review Many Thanks. Kind Regards Andy Travis General Manager More 

Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked a 4 night stay with Shearings at this hotel to celebrate our 20th Wedding Anniversary. We had room 101 with a sea view which we had paid extra for it is listed as one of their Superior rooms. It was exceptionally comfortable and clean with a wonderful view over the bay. The food was a little disappointing and... More 

Was this review helpful? Yes 2
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Allison43 I'm really pleased to read that you describe your break with us as relaxing and refreshing. I do agree that room 101 is lovely with a large bay window and is perfect for a anniversary break. I will pass on your comments to our Chef and to Steve your driver. Kind Regards Andy Travis General Manager More 

Manchester, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Having booked this hotel on the last minute,for our Anniversary,I was disappointed the rooms were very small,parking was a nightmare,it could do with updating,as it seems the decor,is outdated,the breakfast was late,has the chef failed to turn up through illness.but otherwise Llandudno was nice,and the weather was good

Was this review helpful? Yes 1
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear tgresty123 Looking at you profile you describe yourself as a luxury traveller. My apologise that breakfast was a little late one morning unfortunately illness can be hard to predict. I,m happy to read that you enjoyed Llandudno and the weather stayed nice for you. Kind Regards Andy Travis General Manager More 

Leeds, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Once again the County hotel in Llandudno offers excellent value . We have had several holiday breaks at this hotel and the quality of service, entertainment and staff still rates highly as ever. We continue to be amazed at the value for money this Shearings hotel offers we asked beforhand if we could have a low floor room the receptionist... More 

Was this review helpful? Yes 1
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Joanh We are absolutely delighted to read your review especially that you feel we really care about our guests. It looks as though you have been to us several times and long may it continue many thanks for your very positive review. Kind Regards Andy Travis General Manager More 

Cleckheaton, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Though the hotel was average the staff were good. Most of the rooms I saw seemed to have baths and I would have thought that showers were more eco-friendly and more convenient for use. The meals were basic in both taste and quantity. I think this hotel could do with a bit of a face lift even so the above... More 

Was this review helpful? Yes 1
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear GaryWilk We do have showers in 85% of our rooms most of which are over baths and we do plan to fit more walk in showers later this year I'm really pleased to read your kind comments about our staff but I do think we are well above average. Kind Regards Andy Travis General Manager More 

Leeds, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2015

Just come back from four night break. Excellent hotel in most respects. I had a single sea view room, very clean and comfortable apart from the lumpy mattress (any chance of Shearings replacing all ancient mattresses?) The room was very tidy on my return each day. All the staff were very smiley and helpful and efficient. There was a good... More 

Was this review helpful? Yes 1
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Yorkshirelass099 Many thanks for taking the time to tell us what an enjoyable holiday with us and how much you liked room 311. I'm really disapointed to read your comments about our food as we only use top quality Produce. Kind Regards Andy Travis General Manager More 

Leeds, United Kingdom
2 reviews
3 of 5 stars Reviewed April 18, 2015

Just returned from a nice 5 day break, which we enjoyed. However we didnt like the room we were allocated, so upgraded to a sea view- well worth it. Two easy chairs and a small table in the bay window made it very comfortable for reading and enjoying the view. the thing that really spoiled our stay whilst in the... More 

Was this review helpful? Yes
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Melw I do agree with your tip it is well worth upgrading to one of our superior rooms to add extra comfort to your holiday and I do take your point about the squeaking floorboards. Kind Regards Andy Travis General Manager More 

Clitheroe, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 16, 2015

At the end of March we came down for a week in Llandudno with Shearings and stopped at the County, the tour drivers Steve and Mick were excellent, we went on two of the tours which were quite good. The staff at the County from reception / dinning room / bar / cleaners also were excellent, efficient and friendly. The... More 

Was this review helpful? Yes
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear CowsHolidays I'm pleased to read how impressed you were with the food and the service you had during your stay. My apologies for your obvious dissapointment with your room decor. We are constantly upgrading rooms and pulic areas and later this year we will address 224. Kind Regards Andy Travis General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

75 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (51)
Viewed
Room/suite (17)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (1)
Viewed
View from room (10)
Viewed
Dining (2)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (17)
Viewed
Dining (2)
Viewed
View from room (1)
Viewed
Room/suite (2)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities