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Bay County Hotel

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The Promenade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)
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Bay County Hotel
Ranked #42 of 64 Hotels in Llandudno
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361 reviews from our community

Traveler rating
    85
    177
    62
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southwest Scotland
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Reception very helpful, rooms spotless, bathroom a little tired, food, restaurant, and service very good, the only downside was the lift as it only take two people so if you have problems with stairs, at busy times you could have a long wait.

Review collected in partnership with this hotel

Was this review helpful? Yes
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear Ppearl On the whole this is a very good report and I'm delighted to read that apart from having to wait for the lift you enjoyed your holiday with us many thanks. Kind Regards Andy Travis General Manager More

tunbridge wells
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We self drove to this hotel,food nice, bar , resting areas very nice, good breakfast, we had a nice waiter ,room nice, paid extra for sea view, moved beds so we could look out in morning, bathroom a little tired but clean,just a bath ,no shower.

Was this review helpful? Yes 1
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear Jilltunbridgewells It's great to read that you enjoyed your first visit to us and I hope It's the first of many.Thank you for taking the time to post such a glowing report. Kind Regards Andy Travis General Manager More

Widnes, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The experience we had started at reception as soon as we walked in, we had a disabled man with us and he hadn't been away since he had his leg amputated, the head receptionist and general manager could not have been kinder, they offered Dave 2 different rooms and he could choose which was the best for him, but the... More

Review collected in partnership with this hotel

Was this review helpful? Yes
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear BrendaM I'm really pleased that Joanne and I could help you with your arrival and in allocating Dave the most suitable room for his needs. We do offer assistance getting in and out of the entertainment suite but it's not ideal and I will have a look at it. Kind Regards Andy Travis General Manager More

lydd kent
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

hotel clean staff very friendly food good only downside we had is we were in a room below ground floor found it quite cold in fact it was warmer outside. otherwise an enjoyable stay. 10 min walk from town but there are plenty of buses.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear Submariner12 I'm very suprised and disappointed to hear that you were cold during your stay as you can appreciate we do not have the central heating on when the weather is so hot but we do have portable radiators available on request. On the other hand I am very pleased that you enjoyed your stay and all other aspects... More

Masterton, New Zealand
Top Contributor
97 reviews 97 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Came here with a bus tour. Right on the Promenade but makes no difference if your room is at the back! On entering the hotel the first thing noticed unfortunately was the fact the decor is old so makes the place look shabby. There is just one small elevator (didnt bother us but there was lots of elderly people so... More

Was this review helpful? Yes 3
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear Emmatauranga On entering the hotel the reception area and lounges have been totally refurbished to a high standard less than twelve months ago. All our linen is professionally cleaned by a laundry company. I'm really grateful that you give us credit for our staff, our food and our entertainment. many thanks for your review. Kind regards Andy Travis General... More

Newcastle Upon Tyne
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Took my sister on a short break with National Holidays for her "Special Birthday. Hotel was clean and comfortable for price paid. This hotel is old , refurbishment is taking place , but still more to be done. Our room was clean and comfortable with sea view on third floor. (Better you pay the supplement for sea view as views... More

Was this review helpful? Yes 1
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear ChristineW I'm delighted to read that you enjoyed your first stay here and that you found us freindly and that we gave you good service. Refurbishment as you say is taking place and we will continue with this in the future. Kind Regards Andy Travis General Manager More

Baldock, United Kingdom
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The County is situated on the promenade and has lovely bay views (from sea facing rooms). It is situated quite a long way from the main town and central attractions so be prepared for a good, but very pleasant, flat walk. Central Llandudno is nice and has a good pier and of course the Great Orme (a tram ride up... More

Was this review helpful? Yes 2
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear Travelfing I am absolutely delighted to read such a positve review and especially the comments on our newly refurbished entertainment suite. I,m sorry for the lack of information on check in it can get a little hectic but we do put all that kind of information in your bedroom browser but I do take your point. Kind Regards Andy... More

merseyside
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed two nights 23 &24th August , double room for self and other half , single room for 83 yr old father. Rooms were clean and well presented , staff were always pleasant and helpful , waitress in dining room was a bit forgetful over who's had asked for what meal and they twice came out mixed up, breakfast menu... More

Was this review helpful? Yes
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear A14NJJ Thank you for your review which on the whole I am pleased with especially the comments on cleanliness and service.It does sound to me that there was a misunderstanding regarding the fresh fruit and yoghurt as we always have them available. Kind Regards Andy Travis General Manager More

Southend-on-Sea, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at The County this week travelling via Shearings. When we booked we asked for a twin bed room and shower because my husband had just come out of hospital. We also paid £60 for a sea view room. What a joked the window was probably 4ft x 4ft. Room more like a broom cupboard, not what we were... More

Was this review helpful? Yes 3
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear PatsyJ42 My apologise for your obvious disappointment with your stay with us. It seems we didn't manage to get anything right for you. It sounds like you booked a double and not a twin I do think perhaps your expectations should have been more realistic when you booked a budget holiday. Kind Regards Andy Travis General Manager More

Norwich, United Kingdom
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed last week - hotel clean, and waiting and bedroom staff were courteous and helpful. Food was good, particularly the breakfast. Our bedroom though was very small at the back on the 2nd floor with a noisy kitchen fan directly below, and an equally small bathroom. I was totally unable to turn off the hot tap in the bath... More

Was this review helpful? Yes 1
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear VeronicaB Thank you for your review which is full of useful information regarding local events and entertainment. The plumber also reported to me that there was nothing wrong with the tap maybe it was a little bit stiff. I'm delighted that you praise the cleanliness along with the food and service. Kind Regards Andy Travis General Manager More

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Additional Information about Bay County Hotel

Address: The Promenade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)
Phone Number:
Location: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Price Range (Based on Average Rates): $
Number of rooms: 100
Also Known As:
County Hotel Llandudno
County Llandudno
Bay County Hotel Llandudno, Wales

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