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All 64 Llandudno hotels

Bay County Hotel

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The Promenade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)
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Bay County Hotel
Ranked #41 of 64 hotels in Llandudno
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353 people have reviewed this hotel

Traveler rating
    84
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • English first
  • Any
English first
Southend-on-Sea, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed at The County this week travelling via Shearings. When we booked we asked for a twin bed room and shower because my husband had just come out of hospital. We also paid £60 for a sea view room. What a joked the window was probably 4ft x 4ft. Room more like a broom cupboard, not what we were... More

Was this review helpful? Yes 2
Norwich, United Kingdom
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed last week - hotel clean, and waiting and bedroom staff were courteous and helpful. Food was good, particularly the breakfast. Our bedroom though was very small at the back on the 2nd floor with a noisy kitchen fan directly below, and an equally small bathroom. I was totally unable to turn off the hot tap in the bath... More

Was this review helpful? Yes 1
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear VeronicaB Thank you for your review which is full of useful information regarding local events and entertainment. The plumber also reported to me that there was nothing wrong with the tap maybe it was a little bit stiff. I'm delighted that you praise the cleanliness along with the food and service. Kind Regards Andy Travis General Manager More

Stoke-on-Trent, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We have just arrived home after a lovely 1st visit to the Bay county,should we be visiting Llandudno in the future I would not hesitate to check for a vacancy. The areas we encountered were clean our sea view room was spacious and spotless(thank you Ann) a slight niggle was the squeaky floor, more for the poor people underneath? There... More

Was this review helpful? Yes 1
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear TonyL It's fantastic to read your review and your comments on what a lovely 1st visit to Bay hotels you had may you enjoy many more. To enable us to have plenty of tables for two some of the tables are quite close together but guests don't seem to mind. I will pass on your compliments to Ann and... More

Gold Coast, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had a three night stay with National Holidays. Despite having requested a sea view room, I was allocated a tiny, decrepit room in what looked like the attic. The old blanket, stained bedcover, and too small sheets did not encourage a good night's sleep. The small wardrobe was in front of the dressing table. The helpful receptionist was able to... More

Was this review helpful? Yes 4
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear PamelaD It's lovely to read how much you enjoyed the food and the service you had despite your initial didappointment with your room. To get a sea view room you must book and pay a supplement for one not just request one. Over the last 18 months we have been changing blankets for duvets and we are very nearly... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was clean and comfortable, well situated for visiting local attractions. Our room was small and lacked a chest of drawers, but the bathroom was clean and adequate and the beds comfortable. For the most part it was quiet, but around 10.00 each evening it was as if a herd of elephants was tramping about above. Wi-Fi worked well in... More

Was this review helpful? Yes 2
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear GarryH I thought we had seen the last of those wild elephants they must have sneaked back in. But seriously I'm delighted to read that you enjoyed yourself and you would recommend us. Kind Regards Andy Travis General Manager More

Poulton Le Fylde, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

It looks tired from the exterior and that continues inside, the lounge areas smell of must and dampness. There is only one two person lift for the whole hotel and all the luggage uses the same lift. All areas are in need of refurbishment and our room on the third floor was very small, a bath panel hanging off and... More

Was this review helpful? Yes 2
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear MichealT We have recently updated the pictures of our lounges and reception for trip advisor readers to view I think they are very impressive. I understand you experienced some delay with your coach travel but feel it,s unfair to criticise the hotel like this. Kind Regards Andy Travis General Manager More

Chester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel, like many Shearings Hotels,is not new but it exudes all the features of a friendly, relaxing, place to be. It is on the promenade of this famous bay where young children can be found having "the time of their lives" playing on the sands. The hotel personnel are welcoming and efficient and the sea-view room we had was... More

Was this review helpful? Yes 1
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear LW Many thanks for very positive review it's true the County is a victorian building which I believe ads to its character. I am really pleased to read how much you enjoyed your stay and that you appreciated the service and the value for money you recieved I look forwards to your return. Kind Regards Andy Travis General Manager More

Pontefract
Contributor
11 reviews 11 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is very typical of Bay Hotels. Very dated yet very clean and comfy beds. Teeny tiny shower room but plenty of towel etc. Food excellent and staff very friendly and helpful. In a superb position over the road from the promenade. National holidays value for money excellent as ever with driver Tony friendly and funny and what a... More

Was this review helpful? Yes 1
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear BusybeePontifract I'm so pleased you enjoyed your holiday with us and that you enjoyed the food and the service. Not many of our rooms are dated and we are constantly refurbishing them to meet our guest's expectations and as you say we are excellent value for money. Kind Regards Andy Travis General Manager More

Stockport, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've been several times to his hotel and the décor in the public rooms is modern and up to date and the ballroom has been similarly refurbished. The bedrooms, as in all large seaside hotels, are an on going project. Our room 328 was well decorated and furnished. It had a town view and the one niggle was the shower... More

Was this review helpful? Yes 1
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear GandPtips Many thanks for your review with lots of good tips and information which will be very useful to many trip advisor browsers. We have discovered the shower in 328 had a kink in the hose and we have now replaced it my apologies for the lack of presure. Kind Regards AndyTravis General manager More

Stockport, UK
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have been going to this Hotel, at least once and sometimes twice a year, for the last 12 years. I say that it is consistently good because it just is - you can always rely on a warm welcome from all the staff, throughout the hotel, a nice, warm in the winter, room good food and a lovely relaxing... More

Was this review helpful? Yes 1
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear LanceDowson Its always nice to hear from one of our regular guests. Thank you for taking the time to post such a glowing report I really do appreciate your support. Kind Regards Andy Travis General Manager More

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Additional Information about Bay County Hotel

Address: The Promenade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)
Phone Number:
Location: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Price Range (Based on Average Rates): $$
Also Known As:
County Hotel Llandudno
County Llandudno
Bay County Hotel Llandudno, Wales

67 photos of this hotel

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Near Bay County Hotel

Amenities

Bar / Lounge Restaurant Wheelchair access
Official Description (provided by the hotel)
Enjoying a magnificent site of the Promenade with stunning views of both of the Ormes, this lovely Victorian hotel offers guests a friendly Welsh welcome. Tastefully furnished throughout, and retaining many of the original Victorian features throughout, the hotel’s bar and lounges provide the ideal locations in which to relax. Laid back days can be spent enjoying the beach, strolling the pier or shopping in the newly opened retail development by the main shops. Alternatively, take a tram ride up the Great Orme or discover the numerous sporting pursuits that are on offer locally, too. For a getaway discovering the very essence of North Wales - a region renowned for its beautiful coastline, Celtic heritage and the grandeur of Snowdonia - you couldn’t be better placed than in Llandudno. A small car park is located at the rear of the hotel, or there is unlimited free parking at the front of the hotel. ... more   less 
Number of rooms
100

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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