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Bay County Hotel

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The Promenade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)
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BREAKS FROM JUST £92!!!
Bay County Hotel
Ranked #43 of 64 Hotels in Llandudno
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357 reviews from our community

Traveler rating
    84
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • English first
  • Any
English first
Masterton, New Zealand
Top Contributor
83 reviews 83 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Came here with a bus tour. Right on the Promenade but makes no difference if your room is at the back! On entering the hotel the first thing noticed unfortunately was the fact the decor is old so makes the place look shabby. There is just one small elevator (didnt bother us but there was lots of elderly people so... More

Was this review helpful? Yes 1
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear Emmatauranga On entering the hotel the reception area and lounges have been totally refurbished to a high standard less than twelve months ago. All our linen is professionally cleaned by a laundry company. I'm really grateful that you give us credit for our staff, our food and our entertainment. many thanks for your review. Kind regards Andy Travis General... More

Newcastle Upon Tyne
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Took my sister on a short break with National Holidays for her "Special Birthday. Hotel was clean and comfortable for price paid. This hotel is old , refurbishment is taking place , but still more to be done. Our room was clean and comfortable with sea view on third floor. (Better you pay the supplement for sea view as views... More

Was this review helpful? Yes 1
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear ChristineW I'm delighted to read that you enjoyed your first stay here and that you found us freindly and that we gave you good service. Refurbishment as you say is taking place and we will continue with this in the future. Kind Regards Andy Travis General Manager More

Baldock, United Kingdom
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

The County is situated on the promenade and has lovely bay views (from sea facing rooms). It is situated quite a long way from the main town and central attractions so be prepared for a good, but very pleasant, flat walk. Central Llandudno is nice and has a good pier and of course the Great Orme (a tram ride up... More

Was this review helpful? Yes 2
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear Travelfing I am absolutely delighted to read such a positve review and especially the comments on our newly refurbished entertainment suite. I,m sorry for the lack of information on check in it can get a little hectic but we do put all that kind of information in your bedroom browser but I do take your point. Kind Regards Andy... More

merseyside
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed two nights 23 &24th August , double room for self and other half , single room for 83 yr old father. Rooms were clean and well presented , staff were always pleasant and helpful , waitress in dining room was a bit forgetful over who's had asked for what meal and they twice came out mixed up, breakfast menu... More

Was this review helpful? Yes
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear A14NJJ Thank you for your review which on the whole I am pleased with especially the comments on cleanliness and service.It does sound to me that there was a misunderstanding regarding the fresh fruit and yoghurt as we always have them available. Kind Regards Andy Travis General Manager More

Southend-on-Sea, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at The County this week travelling via Shearings. When we booked we asked for a twin bed room and shower because my husband had just come out of hospital. We also paid £60 for a sea view room. What a joked the window was probably 4ft x 4ft. Room more like a broom cupboard, not what we were... More

Was this review helpful? Yes 2
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear PatsyJ42 My apologise for your obvious disappointment with your stay with us. It seems we didn't manage to get anything right for you. It sounds like you booked a double and not a twin I do think perhaps your expectations should have been more realistic when you booked a budget holiday. Kind Regards Andy Travis General Manager More

Norwich, United Kingdom
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed last week - hotel clean, and waiting and bedroom staff were courteous and helpful. Food was good, particularly the breakfast. Our bedroom though was very small at the back on the 2nd floor with a noisy kitchen fan directly below, and an equally small bathroom. I was totally unable to turn off the hot tap in the bath... More

Was this review helpful? Yes 1
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear VeronicaB Thank you for your review which is full of useful information regarding local events and entertainment. The plumber also reported to me that there was nothing wrong with the tap maybe it was a little bit stiff. I'm delighted that you praise the cleanliness along with the food and service. Kind Regards Andy Travis General Manager More

Stoke-on-Trent, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We have just arrived home after a lovely 1st visit to the Bay county,should we be visiting Llandudno in the future I would not hesitate to check for a vacancy. The areas we encountered were clean our sea view room was spacious and spotless(thank you Ann) a slight niggle was the squeaky floor, more for the poor people underneath? There... More

Was this review helpful? Yes 1
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear TonyL It's fantastic to read your review and your comments on what a lovely 1st visit to Bay hotels you had may you enjoy many more. To enable us to have plenty of tables for two some of the tables are quite close together but guests don't seem to mind. I will pass on your compliments to Ann and... More

Gold Coast, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had a three night stay with National Holidays. Despite having requested a sea view room, I was allocated a tiny, decrepit room in what looked like the attic. The old blanket, stained bedcover, and too small sheets did not encourage a good night's sleep. The small wardrobe was in front of the dressing table. The helpful receptionist was able to... More

Was this review helpful? Yes 5
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear PamelaD It's lovely to read how much you enjoyed the food and the service you had despite your initial didappointment with your room. To get a sea view room you must book and pay a supplement for one not just request one. Over the last 18 months we have been changing blankets for duvets and we are very nearly... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was clean and comfortable, well situated for visiting local attractions. Our room was small and lacked a chest of drawers, but the bathroom was clean and adequate and the beds comfortable. For the most part it was quiet, but around 10.00 each evening it was as if a herd of elephants was tramping about above. Wi-Fi worked well in... More

Was this review helpful? Yes 2
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear GarryH I thought we had seen the last of those wild elephants they must have sneaked back in. But seriously I'm delighted to read that you enjoyed yourself and you would recommend us. Kind Regards Andy Travis General Manager More

Poulton Le Fylde, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 11, 2014 via mobile

It looks tired from the exterior and that continues inside, the lounge areas smell of must and dampness. There is only one two person lift for the whole hotel and all the luggage uses the same lift. All areas are in need of refurbishment and our room on the third floor was very small, a bath panel hanging off and... More

Was this review helpful? Yes 2
TheCountyHotel, Manager at Bay County Hotel, responded to this review

Dear MichealT We have recently updated the pictures of our lounges and reception for trip advisor readers to view I think they are very impressive. I understand you experienced some delay with your coach travel but feel it,s unfair to criticise the hotel like this. Kind Regards Andy Travis General Manager More

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Additional Information about Bay County Hotel

Address: The Promenade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)
Phone Number:
Location: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Price Range (Based on Average Rates): $
Also Known As:
County Hotel Llandudno
County Llandudno
Bay County Hotel Llandudno, Wales

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