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Bay County Hotel

Hotel website
The Promenade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)
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Bay County Hotel
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482 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chester
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed today NEW

Just enjoyed a weekend stay at the Bay County Hotel in Llandudno which is situated on the sea front. My spotless en suite single room had a lovely bay window on the side of the building so I had a sea view. I consider my stay to be amazing value, including as it did a cooked breakfast and three course... More 

Was this review helpful? Yes
Leeds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

just back from a 3 night stay at the County Hotel, room was of a high standard nicely decorated and furnished, food was excellent and service very good our waiter was first class as were all the staff, the County is in a quiet location yet only a walk away from a large shopping centre,a tram ride up the nearby... More 

Was this review helpful? Yes 3
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Katthechooklover Many thanks for your recommendation and all the comments you make about the food ,service , and our staff I,m sure Trip Advisor readers will find your review very helpful and it's very good of you to take the time to post such a positive review. Kind Regards Andy Travis General manager More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Just spent 7 nights H B at this 3* hotel. Rooms overlooking the sea are basic and clean, Food was A La Carte and Good. Fire Evacuation arrangements are terrible Alarm went @ 0150 on Fri. Only 1 member of staff on Duty. Many guests stayed in rooms, (you could see them looking out of the windows), during the alarm... More 

Was this review helpful? Yes 4
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear RayJ I'm glad you enjoyed your room and the food our chef will be pleased. I really must correct the comments you make regarding our fire alarm procedure. We had the night porter as well as six live in staff and the Deputy Manager in attendance who are all trained in fire safety to assist anyone who needed it.... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here recently and travelled by car. This is a Shearings hotel and excellent value. Spaces are available to park at the hotel(fee) also in streets around nthe hotel.The reception is excellent,all the members of staff i dealt with were very knowledgeable and helpful. The food was very good and served very well. The entertainment was very good, the... More 

Was this review helpful? Yes 1
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear JohnF To be considered the best bay hotel is a real compliment and I am delighted to read just how much you enjoyed your stay with us. I,m really happy with the comments you make about the food and the entertainment you have really made my day. Kind Regards Andy Travis General Manager More 

Manchester, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an excellent 3 days and have no criticisms at all. We booked a standard room (115) which was newly refurbished, new LED television, new furniture, bath as well as shower and a sea view. We had no need to use the hotel car park as there is ample free parking all around the hotel. We parked on the... More 

Was this review helpful? Yes 3
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear JanDVB I'm really pleased to read how much you enjoyed room 115 I do agree it's a lovely room and when you book again you can reserve that room it it is available for just £10.00 It's always nice to get good comments about our staff and they will be delighted to read yours. Look forwards to seeing you... More 

yorkshire
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed May 29, 2015

Arrived and hotel could do with a lick of paint but once inside you realise they are upgrading it all and obviously can't do everything at once staff friendly dining room pleasant and food was better then some we have had ..rooms very basic but spotless and clean we had sea view ..ballroom excellent and Bruce Mcclaren very good ...overall... More 

Was this review helpful? Yes 1
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear DebbieH It's always nice to read a realistic review and your quite right we can't do everything at once. It sounds like you had a super time with us and I would like to thank you for your recommendation. Kind Regards Andy Travis General Manager More 

keighley west yorkshire
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 27, 2015

This is the first time we have been to this hotel and also the first time in Wales,and we will return in the near future. The staff, were very friendly and made us feel very welcome. The bedroom was clean and looked after every day. The dinning room and meals were excellent We had a delightful waitress called Aneoa she... More 

Was this review helpful? Yes 2
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Kiethh I was over the moon with your review about how impressed you were with your room, your service and our entertainment and then you spoiled it by getting me mixed up with Gavin our porter but still a great review. Kind Regards Andy Travis General Manager More 

Luton, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 26, 2015

The hotel was clean and comfortable if a little old-fashioned. Rooms have been refurbished and are quite reasonable. There is a fair choice of food which is good although not very exciting. Waiting staff excellent. There is a bar to buy drinks but water is provided on the table and there is no pressure to buy anything. The hotel is... More 

Was this review helpful? Yes 1
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear SueP Many thanks for your review I'm really pleased to read that you were happy with your refurbished room and that in general you were happy with our standards and the value for money we offer. Kind Regards Andy Travis General Manager More 

Bradford, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 26, 2015

Stayed in room 202. Very disappointed with the toilet, wouldn't flush human waste and paper away first flush. Did report it, promptly sent a plumber. Unfortunately didn't cure it. The trouble was that the toilet didn't have the usual plumbing system. If had been there fora longer holiday, would have asked for a different room.

Was this review helpful? Yes
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear 50mar Sorry to read about the trouble you had with your toilet it is great to see it didn't spoil your weekend. Thank you for your review. Kind Regards Andy Travis General Manager More 

Leeds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 26, 2015

just returned from a 4 day break over the May bank holiday, we have never been here before and after a few reviews on here I was a bit worried what to expect... we need not have worried we had a fantastic stay very Clean very friendly and the staff are highly trained and very motivated nothing was too much... More 

Was this review helpful? Yes 1
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Booth58 This has to be the perfect review I am extremely proud of my staff and I will be sure to pass on all of your kind comments. Kind Regards Andy Travis General Manager More 

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