We upgraded to a seaview room and it was worth it. The room was spacious, as was the ensuite. Everyting worked although the TV was tricky to start with. We had a swim before breakfast and changed in the room as recommended. The pool is a good size squeezed into an area on the gound floor together with a good... more

The location is very good, so much better than staying in Conwy since you have the promenade and a Victorian flavor to the area. Staff was very nice, food at bar and resteraunt very good and I got a deal from Expedia for the stay, would return again! more

The Imperial is one of the older hotels in Llandudno and - in common with most hotels in the UK these days - employs a significant number of Polish staff. That being said, we found no difficulty whatsoever with comprehension and the staff throughout were delightful. There’s a nice feel to the place; they haven’t abandoned the original structure and... more

After being disappointed with another hotel that we had booked in Llandudno we needed to find alternative accommodation, lucky for us the Imperial Hotel had a sea front room for us and our Teenager son, it was absolutely lovely, the room was spacious and clean and the breakfast was excellent. the difference between 3 star and four star was well... more

I booked a "free" three night B&B stay using Tesco Tokens. The tone for the stay was set upon arrival when the receptionist offered my daughter a bucket a spade in a choice of colours, a simple and inexpensive gift but one which made us feel very welcome. The booked room was at the rear of the hotel and was... more

My twenty year old daughter and I took my elderly (88 + 95) parents for a short break. My virtually blind father and very hard of hearing mother were treated with great respect and patience. Nothing was too much trouble. The room and breakfast were second to none. There was a slight problem with parking when we arrived, but that... more

We arrived Saturday August 1st 2009, we found the rooms fairly spacious and clean . The hotel reception staff were very friendly and most helpful as were the bar staff, the décor of the hotel was opulent and very clean. We had booked in for Dinner, bed and breakfast, on being seated in the restaurant, we asked if we could... more

Returned for a four day break at the end of April 2009 - first class in every way. Hotel food was as fantastic as ever, the room (executive double sea view) was large, spotless and warm. Really enjoyed the leisure facilities, pool, sauna, steam room etc. Staff were helpful and the whole experiance enjoyable. Looking forward to a return visit... more

We spent a pleasant weekend at this hotel in March and were impressed most of all by the level of customer service. Every single member of staff we met, whether passing in a corridor, serving in the restaurant or working on reception could not have been more obliging and helpful. This made the stay relaxing and we felt as if... more