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The Queens Hotel

Promenade, Llandudno LL30 2LE, Wales
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The Queens Hotel
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The Queens Hotel
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250 reviews from our community

Traveler rating
    128
    73
    31
    11
    7
See reviews for
56
61
10
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cannock, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

just spent weekend with friends at this lovely hotel. impressive bar and lounge over looking the sea. very friendly staff in all areas of the hotel spotlessly clean lovely food with varied menu. entertainment each night even a game of bingo if you wanted to join in. separate tv lounge. décor lovely throughout the hotel.

Was this review helpful? Yes 1
Linda B, Manager at The Queens Hotel, responded to this review

What a lovely review! Thank you so very much! Really pleased to hear you enjoyed your stay. More 

North West
Top Contributor
92 reviews 92 reviews
49 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and i while staying at a nearby hotel called here on Sunday for one of their excellent lunches as we have on many previous occasions. Only this time we ordered at 1.15pm and at 2.10pm had still not received our meal, but because they were busy and us not being in a hurry it was only then that... More 

Was this review helpful? Yes
Linda B, Manager at The Queens Hotel, responded to this review

Thank you very much for taking the time to leave such a detailed review. We do try our best to maintain high levels of service at all times; sometimes things will go wrong , but, as long as we are told, we will do everything possible to make up for the mistake. Hope to see you again soon! More 

1 review
3 of 5 stars Reviewed 1 week ago

Fine for the money, booked two single rooms £30 each at the main hotel room only £13.00 for breakfast for two people. Nice location, room was a little need of up dating room 100 had dated furniture and patched wall paper friends room seemed fresher.I think white duvet and covers would be good idea but I think the guest here... More 

Was this review helpful? Yes
Linda B, Manager at The Queens Hotel, responded to this review

Thank you for the review, and your valuable feedback. We do have an ongoing refurbishment programme - all public areas were decorated (in Victorian style) to a very high standard recently - and all bedrooms are steadily being decorated. Regarding the fruit juice at breakfast - not sure what happened, as it is on the menu! More 

Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We ate at the Queens as a family of four and we were, on the whole, disappointed. One starter didn't appear with the rest, and when one of our party alerted the waitress she apologised at which point my mum changed her order. However, rather than take something off the bill, the extra £2 difference was added onto the bill,... More 

Was this review helpful? Yes 2
Linda B, Manager at The Queens Hotel, responded to this review

Thank you very much for leaving the review, and for your valuable feedback which is receiving our full attention . In the meantime, please accept our sincere apologies......here at the Queens we do pride ourselves on the quality of our food and our service, clearly we not reach our usual high standards on this occasion. More 

Stafford, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we come every year it is well maintain good food nice staff clean bedrooms excellent service. entertainment good never a dull moment nice views management so helpful looking forward to this years booking with our party always welcomed with style great place.

Was this review helpful? Yes 1
Linda B, Manager at The Queens Hotel, responded to this review

What a lovely review! Thank you ever so much & we look forward to seeing you again soon. More 

Runcorn, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the second time I have visited this hotel with my husband and a group of dancers from Cheshire. Nice clean room, good food, good staff. My son is taking his wife there for their anniversary on our recommendation, hope they enjoy it.

Was this review helpful? Yes 1
Linda B, Manager at The Queens Hotel, responded to this review

Thank you for posting this great review & we look forward to welcoming your son & daughter in law later in the year. More 

Llandudno, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I Took three members of my family to the Queens for a meal. Ordered at 1-30pm and got the meal ok. Asked for one pudding and was told it was after two so kitchen was closed. It was 2-10pm. I felt this was very unfair as four of us had had a full meal each. Will never be back.

Was this review helpful? Yes 3
Linda B, Manager at The Queens Hotel, responded to this review

Oh dear! Here at the Queens we pride ourselves on the quality of our service and this incident is clearly unacceptable - and very puzzling, as our kitchen is actually open all afternoon! In view of the unusual nature of the feedback we have tried in vain to contact the organiser direct, so all we can do is apologise and... More 

Biddulph, United Kingdom
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Popped in the restaurant had a look at the menu was very surprised at the very low prices and choice on the menu. The food was cooked to perfection and presented very nicely. Could not believe what we had for the price we paid. I would strongly recommend to dine here when visiting Llandudno. Well impressed with everything the queens... More 

Was this review helpful? Yes 2
Linda B, Manager at The Queens Hotel, responded to this review

Thank you ever so much for your very kind review, so pleased you enjoyed your meal, here at the Queens we do our best to offer high quality food at reasonable prices! More 

Porthmadog, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed as a group of 8 for a girly weekend. Booked the Queens Lodge which is over the road to the hotel through Late Rooms (which clearly stated 'Queens Lodge' by the way!!). Very friendly and helpful staff. Rooms were exactly what we needed for a one night stay. Will definitely be booking this hotel again in the future.

Was this review helpful? Yes
Linda B, Manager at The Queens Hotel, responded to this review

Lovely review, thank you, your feedback is very much appreciated. More 

Wrexham
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Just spent weekend at this hotel? Such a warm welcome. So helpful. Food freshly cooked. Room spacious,warm,clean and well appointed. Great location. Superb views of bay and sea. Great events advertised for the future weeks/months? Top spot. Do yourself a favour and book a stay there ASAP!!

Was this review helpful? Yes 2
Linda B, Manager at The Queens Hotel, responded to this review

Thank you very much for the lovely review, do come again! More 

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