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Hilton Royal Parade Hotel

35 - 42 Royal Parade, Eastbourne BN22 7AN, England
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Hilton Royal Parade Hotel
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405 Reviews from our TripAdvisor Community

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Traveler rating
    46
    74
    93
    64
    128
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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  • Dutch first
  • English first
  • French first
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  • Russian first
  • Any
English first
  • All months
    (405)
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    (123)
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    (152)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (47)
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2 of 5 stars Reviewed yesterday NEW via mobile

My husband and I stayed for one night and whilst you expect slightly less when booking a standard room last minute, I feel a fan should have been provided when there is a heatwave and only a small fanlight window that can be opened in the room. Very uncomfortable nights sleep. Also as 30 something's we didn't feel well received... More 

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Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Me and my fiancé have stayed here multiple times and we love it! Every room we've stayed in have had amazing views of the ocean to wake up to! I would highly suggest staying here! Definitely great value for money

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London, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel staff very helpful, breakfast superb,but room and hotel very tired , needs total refurb,and unfortunately my room was at the back, with a low roof outside my window where pigeons cooed day and night, but for price, location and staff. It was bearable, a front facing room would be a different story

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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Had a one night stay here in June. Was nothing wrong with the hotel at all so can't quite understand all the bad reviews. We didn't check until late and the re emotion guy was very helpful and we were able to get a drink despite not arriving till about 11pm!! Would stay here again no probs.

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London, United Kingdom
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here in Feb & again this weekend. They are gradually refurbing the hotel & it's looking rather smart now. Yes as some reviews have said there is some rather poorly fitting refurb e.g. our taps in our room weren't static, kind of funny really, I mean come on you haven't gotta live there & for the rate you... More 

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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I had visited the Hilton Royal this time last year & to be honest I wasn't exactly impressed. However, myself & my family found ourselves back here this month, as pretty much every other affordable hotel in Eastbourne was fully booked. We arrived with expectations of poor customer service & substandard rooms..but in reality the rooms were updated, clean &... More 

Was this review helpful? Yes 2
Poole, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I led a group of 50 seniors everything I arranged in advance was too a very high standard dinner service was ample proportions breakfast self service was top line the entertainment was a good standard the bedrooms are very clean bed great nothing was too much trouble with our group its not a question of if we go again its... More 

Was this review helpful? Yes 2
Hayes, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed in room 229 the door didn't fit the frame either! I read your review and we only paid £99.00(reduced ncrowd offer) for a 2 night break, complimentary meal on the first evening inedible so didn't chance breakfasts, even though was offered a meal on the 2nd night instead if I had paid £85.00 per night I would have asked... More 

Was this review helpful? Yes 2
hiltoneastbourne, General Manager at Hilton Royal Parade Hotel, responded to this review

Hi Carole thank you for writing the review. I have also added 229 on my maintenance list so the door can be resolved. Would you mind contact me, to say about the food on the evening meal. I'm currently working with the chef to improve the food quality offered. please email manager@hiltonroyalparade.co.uk or call me on 01323 725831. I take... More 

Travelers are raving about these Eastbourne hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I am a coach driver and get to stay a various hotels around the country. This hotel is clean and comfortable, food may be a little basic but good and the staff are friendly and helpful. What more could you ask for for what you pay?! I would happily bring passengers to stay here again! Great location for most able... More 

Was this review helpful? Yes 2
eastbourne
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

as i have said many times before here i refurbish 5 STAR HOTELS WORLDWIDE ! i have booked the royal parade hotel for my staff when they have come into the area ! they have stayed in various rooms so i have had a chance to view the rooms !!! what can i say i have read many of the... More 

Was this review helpful? Yes 3
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