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Hilton Royal Parade Hotel

35 - 42 Royal Parade, Eastbourne BN22 7AN, England
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1 room 1 guest
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Hilton Royal Parade Hotel
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442 Reviews from our TripAdvisor Community

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Traveler rating
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    82
    103
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (442)
  • Mar-May only
    (123)
  • Jun-Aug only
    (189)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (47)
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Walton-On-Thames, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

this should be rated as a budget low end hostel. do not go here if you are not super fit, have children or sane. the rooms are dirty , hot, noisy, very basic, unsafe for children but i imagine ok if your"re drunk the whole time. the breakfast is deep fried frozen 'stuff ' or budget cereal. I saw the... More 

Was this review helpful? Yes 2
stevenage
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

first of all the only thing in common with any other Hilton is the letter H, this is an above average cost per night hotel.but thats all it has in common with a Hilton hotel is run down and dated, rooms are ok ,no lift working on our stay so up 4 flights of stairs with the bags, the maintenance... More 

Was this review helpful? Yes 2

Travelers are raving about these Eastbourne hotels

UK
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 1 week ago

I had read all of the reviews before I decided to book the 5 day stay here. I am writing honestly about MY experience with this hotel. Yes 1 lift out of order when we arrived but two still working (very small, max 3 at a squeeze) but all was well when we found our way down in one lift... More 

Was this review helpful? Yes 2
Parthiv V, General Manager at Hilton Royal Parade Hotel, responded to this review

It was nice to meet you in my second week at the hotel. Thank you for an honest assessment on tripadvisor as well as during your conversation with me. The staff is always most willing to help and together we are trying to bring improvements in a very short space of time. I will definitely pass on your compliments to... More 

kent
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

after many years going to this hotel I Was discussed with the hotel and the way it had gone down over this past year, no evening entertainment (although ) poster in the one lift that was working say,s there was. Room 317 was a double room with only a 4ft bed in, window in bathroom off hinges, good job I... More 

Was this review helpful? Yes 4
Parthiv V, General Manager at Hilton Royal Parade Hotel, responded to this review

Thank you for your feedback. I have taken over as the General Manager recently and the Airborne weekend was my first week. The feedback that I did receive from most of the guests have been complimentary for our breakfast, cleanliness and staff. However, we are trying to bring improvements constantly and have much better standards going forward. I hope you... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

A group of middle age men and women have stayed at the Hilton Royal Parade Hotel for the past 7years for the Airbourne Show weekend and this has been the worst year ever. - We look forward to the entertainment on Friday and Saturday evenings and we were told, there was NONE this year, how ridiculous is that! It was... More 

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 1 week ago

To be fair, I had a good night's sleep on a comfortable bed. And the welcome at the hotel was good. On balance, this seems to be a hotel for people with lower expectations than myself. Yet the price per night definitely wasn't commensurate with the quality. Despite it being called Hilton, it's clearly not part of the Hilton group.... More 

Was this review helpful? Yes 3
Torquay, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel is clean most staff friendly, bar man was rude and didn't seem to want to serve, last orders 10:45 then reception staff had to serve. Bed very very creaky, rooms way to hot to sleep, some rooms had shower and toilet in two " closets" as described by two guests. Had to order dinner at breakfast and sit with... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just stayed for one night and would have loved it to have been longer. Slightly unsure what to expect after reading some of the previous reviews but the hotel was delightful! Yes, the hallways and stairs are a bit tired and could do with a lick of paint but we weren't sleeping in the hallways. We had a... More 

Was this review helpful? Yes 1
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My partner and I stayed here for 3 nights. After reading the reviews I expected the worst but it really wasn't that bad. The room was clean and had enough space for everything. The negatives were that the walls were very thin and we found it loud and woke us up a fair bit. As well as that it got... More 

Was this review helpful? Yes 1
Lewes, England, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked a single room for one night mainly because it was the cheapest I could find at short notice. The room was a reasonable size, clean and the bed was very comfortable. There was a 24/7 bar, as long as you could find the night porter to serve the drinks. I paid extra for the breakfast. It was a... More 

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