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All 41 Eastbourne hotels

Hilton Royal Parade Hotel

3.0 of 5 Hotel   |   35 - 42 Royal Parade, Eastbourne BN22 7AN, England
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Hilton Royal Parade Hotel
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Ranked #39 of 41 hotels in Eastbourne
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  • Reviews (267)
  • Photos (84)
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  • Room tips (107)
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267 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • Russian first
  • Any
English first
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

My stay started with the arrival of our coach to Hilton royal parade met by the duty manager a lovely man nice friendly service. The reception very clean and super lady's with good service. Room was clean and pleasant but hot due to summer. I enjoyed and like the food very good 3 course. Entertainment was fun poor barman/duty manager... More

Was this review helpful? Yes
Essex, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

My sister and I stayed in this Hotel for 3 nights if you can call it a Hotel a Hostel is more the truth. It's awful the kettle was plugged into a extension lead where it was to short to reach the antique sideboard where the kettle stood, we had to put kettle on floor to use, also shower cubicle... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Stayed here in July 2014 and I must admit it is one of the worst places I have ever stayed. Tired, shabby and needs a complete overhaul. The furnishings are extremely dated,the beds are like sleeping on concrete and the housekeeping leaves a lot to be desired. We had a seaview room it was so small you couldn't move. Kettle... More

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This was one of three hotels we stayed in uk this week....and by far the worst ...it needs refurbishing ...better customer service and more modern faciliities..wifi in all rooms bar open later ...better entertainment just to start with....the shower was a converted cupboard ...the bed uncomfortable and hygiene needs to be taken seriously....how it has the hilton name above its... More

Was this review helpful? Yes 5
Oxford, England, United Kingdom
13 reviews 13 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

If I'd been a holiday maker, I'd have been upset. The room (220) was quirky in layout, daily cleaning etc fine, but below the surface was tired and filthy. Carpet, for instance, was pretty disgusting. Sea view was nice though difficult because bed and cupboard obscured it. Shower was tiny, tired,and hard to get hot water from. The stench of... More

Was this review helpful? Yes 8
Bonn, Germany
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Was in this hotel for 1 night in July 2014. It's such a small room its claustrophobic. Our bed was small and hard. The shower was I think pretty newly renovated but also so small... Only plus is that it's on the ocean side, we didn't have ocean view though. Maybe the rooms with ocean view are bigger? I wouldn't... More

Was this review helpful? Yes 8
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and i chose this hotel at short notice even though we had read the reviews all we were looking for was a base to sleep & wash basically Our room was i would describe as a Budget Room but baring in mind we paid £98 for a saturday & sunday night in july i thought this was a... More

Was this review helpful? Yes 2
Croydon, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked this hotel via hotels.com stupidly without referencing the reviews. We were two couples visiting Eastbourne for a tribute weekend at the Bandstand - that part was real fun - unfortunately this hotel was not a good experience. We arrived in reception to check in, the young lady was efficient and polite, her first mistake was not to point... More

Was this review helpful? Yes 18
Swanage, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I forgot to look at reviews of this hotel before booking. Big mistake. Most of the reviews elsewhere reflect our experience. Very pleasant staff but everything else is dire. Our room was the worst I have stayed in for a very long time. The chest of drawers was broken, the carpet very old and the ensuite probably smaller than one... More

Was this review helpful? Yes 18
Kayum A, General Manager at Hilton Royal Parade Hotel, responded to this review

I am really sorry to know that you did not have a great experience, but we have taken your advice and the refurbishment has already started. Hopefully we will finish all the rooms by the end of this year. Look forward to see you again. More

Toronto, Canada
5 reviews 5 reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The lovely staff and good location are the only good things about this place. There were so many unhappy guests upon checking in that it took over 45 MINUTES to get into my room, everyone was trying to switch rooms. The room reeked of CIGARETTE SMOKE. This hotel needs to be shut down and completely overhauled. The rooms are shocking,... More

Was this review helpful? Yes 16
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Additional Information about Hilton Royal Parade Hotel

Address: 35 - 42 Royal Parade, Eastbourne BN22 7AN, England
Location: United Kingdom > England > East Sussex > Eastbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Royal Parade Hotel 3*
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Also Known As:
Hilton Eastbourne
Eastbourne Hilton

84 photos of this hotel

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All traveler photos (85)
Hotel & grounds (11)
Room/suite (19)
Pool/beach area (1)
View from room (6)
Bathroom (9)
Dining (2)
Other (37)


Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The hotel is located directly on Eastbourne seafront opposite the beach with easy walking distance to the pier, bandstand, theatres and the main shopping and town centre facilities. We provide entertainment 2 or 3 nights a week in our bar and have large conference, meeting and seminar rooms. We also have a large ballroom and function room with sprung dance floor which can accommodate up to 150 persons. We provide full restaurant and catering facilities and have a new and experienced team available to ensure all your requirements are met. ... more   less 
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