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Hilton Royal Parade Hotel

35 - 42 Royal Parade, Eastbourne BN22 7AN, England
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Hilton Royal Parade Hotel
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375 reviews from our community

Traveler rating
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    65
    86
    59
    122
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW via mobile

Groupon deal. £59 for room, dinner for two, glass of wine each and full English in morning. No, it is not part of Hilton chain...drive past it and it looks dingy. The hotel next door is like paradise in comparison. Took my boyfriend here for a surprise he spent the whole time walking past the nicer hotel saying "look at... More 

Was this review helpful? Yes 1
Cambridge, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this Hotel in March on a Groupon deal - like already mentioned in previous reviews we also wondered if we had made a mistake and also considered giving this hotel a miss, however we were pleasantly suprised. Our double room was clean and the bed very comfy. We ate in the Indian restaurant which was first class. The staff... More 

Was this review helpful? Yes 1
HRP_Management, Manager at Hilton Royal Parade Hotel, responded to this review

Dear Guest, Thank you for your review. We are pleased you enjoyed your stay and the food at the Royal Rasoi restaurant. We are currently in the finishing stages of a full refurbishment of the hotel and we hope you visit us again to see the hotel finished. Kind Regards Mr Aggarwal More 

East Sussex, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

was not sure what to expect after reading other reviews but i have to say from the very first phone call they were very helpful and friendly had to change booking few times and they were very accommodating they were the only hotel that gave me good price with no need to pay anything up front and some of the... More 

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HRP_Management, Manager at Hilton Royal Parade Hotel, responded to this review

Dear hen/girls party, We were very pleased you enjoyed your stay at the hotel and that the staff were able to cater to your requirements. We are currently in the finishing stages of a full refurbishment of the hotel and we hope you visit us again to see the hotel after all the works are completed. Kind Regards Mr Aggarwal More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

do not confuse this as part of the Hilton hotels. this is cheap. so take out, Hilton and Royal and you are left with a humble budge Hotel right on the royal parade seafront. It is clean and our room had a tv, power shower, huge Kingsize bed and we could hear the rolling of the waves from the sea.... More 

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HRP_Management, Manager at Hilton Royal Parade Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We appreciate your kind and honest words. We are currently in the finishing stages of a full refurbishment of the hotel and we hope you visit us again to see the hotel after all the works are completed. Kind Regards Mr Aggarwal More 

Dartford, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Spend the weekend with friends @ family to celebrate 50th Birthday. Nice clean rooms facing the sea, good party room downstairs and very good indian restaurant. Staff friendly and the proprietor who was also present couldn't do enough for us. Very reasonably priced.

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Southampton
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

stayed here for the Easter weekend on a short break . Yes the hotel is in need of some TLC but come on its a typical seaside hotel with bags of charm. The rooms were clean, with clean towels every day, the shower was always hot as was the room, dinner and breakfast were excellent . This is a budget... More 

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London
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for one night with family as we were visiting other family members in the area. The hotel is being refurbished and is very much a work in progress. The public areas are outdated, stair carpets badly worn and the lift geriatric. Our room (sea view) had been refurbished, but not to a high standard - nice fresh... More 

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Salisbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights. I must say when entering we were disappointed by the general decor, though once inside the rooms things improved a little. We were given a small double room and I asked for an extra room card key. I was given this but it did not work. The receptionist tried to reprogram the key but... More 

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Royal Tunbridge Wells, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our Groupon deal was £39 B & B so I was never expecting anything too grand. After reading the reviews for this hotel I nearly never went, however, I am glad I did. The young lady on receiption was welcoming and friendly, we were booked for a twin room as that was all that was left when I booked but... More 

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London, United Kingdom
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We booked this through groupon and were convinced that this was part of the Hilton hotel group as the name suggests however do not be mistaken it most definately isn't. The hotel is very run down and in major need of some tlc, but not nearly as much as the staff. Upon check in we were practically ignored by the... More 

Was this review helpful? Yes 4
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