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All 43 Eastbourne hotels

The Congress Hotel

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2.0 of 5 Hotel   |   31-41 Carlisle Road, Eastbourne BN21 4JS, England
Hotel amenities
The Congress Hotel
Ranked #16 of 43 Hotels in Eastbourne
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88 reviews from our community

Traveler rating
    36
    37
    9
    2
    4
See reviews for
11
23
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Congress Hotel
See the most recent reviews
Deal, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 22, 2013

Not having had a holiday for 4 years due to treatment to save my sight we decided in our Golden Anniversary year to have a break, we looked at the Eastbourne Guode my husband found the hotel with ground floor rooms and near the Theatres within 2 hours of my email the room was booked and the deposit in the... More 

Was this review helpful? Yes 5
Chatham, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 15, 2013 via mobile

A pleasant stay. Friendly staff good food. The only down side my room was cold as it didn't get any sun on it all day. It is nicely placed out of the town centre with a short walk to the town or the beach front and not to far from Beachy head

Was this review helpful? Yes 3
Kent
Contributor
17 reviews 17 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 30, 2013

Had a wonderful stay 1/2 board at the Congress again. We were treated like royalty, lovely lovely room, excellent food, breakfast to die for, hot sizzeling bacon and fresh eggs, fresh fruit, all served with care and attention by the excellent staff. I was given a birthday cake and a present from the staff, sung happy birthday - it was... More 

Was this review helpful? Yes 6
lichfield
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 24, 2013

stayed at this hotel on a four night break from the first moment to the last day of departure we were made very welcome.nothing to much trouble the staff and managment were great room was very large and spotlessly clean. if you want a friendly clean hotel with good food and service near to the theatres and seafront try it... More 

Was this review helpful? Yes 4
Welwyn, England, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 17, 2013 via mobile

From the moment we arrived the staff where so helpful and it continued through our stay nothing was to much trouble food excellent .location near seafront clean spaciousroom.would return here very well organised and friendly staff

Was this review helpful? Yes 3
Cardiff, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 5, 2013

On Wednesday 31st July my wife and I visisted Eastbourne on an organized coach holiday and stayed at the Congress Hotel. On arrival we were greeted by the manager and provided with refreshments. We were allocated Room 26 situated on the 2nd floor. It was a large twin room with ensiute and overlooked the College grounds opposite. The room was... More 

Was this review helpful? Yes 5
lanzarote
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 28, 2013

A 7 night stay with a coach party from the Midlands, coach company and driver excellent and this hotel has been used by the Company for a long time. The hotel was full as two coaches and individuals staying there in mid July. Greeted by a welcome cup of tea as allocated rooms. I thought the hotel public rooms were... More 

Was this review helpful? Yes 1
Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 2, 2013

We stayed for 5 days at the Congress hotel and enjoyed ever moment of our stay. The food was good and so was the service,the staff were so friendly and very helpful they are a credit to the hotel We were a party of five taking my elderly mother away .The rooms were cleaned daily and the cleanliness of the... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 23, 2013

First impression is Ok as Public areas have been decorated and there is modern artwork on the walls. However for nearly £100 a room I would expect a shower, not a shower attachment on a bath and no means of attaching it to the wall. Consequently it was necessary to have two baths, during the second of which the hot... More 

Was this review helpful? Yes 3
CKoussa, Owner at The Congress Hotel, responded to this review

We have tried to contact you to discuss your complaints but to no avail, this is why we are now replying to you through TripAdvisor. It is always very surprising that guests who have much to complain about online, never mention anything during their stay. Constructive criticism is always welcome and is essential for any business to learn and grow.... More 

NewMaldenLittlemiss
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 31, 2013

Staying at the Congress Hotel is now part of my annual social calendar. A group of us get together for a meal, a gossip and then to enjoy the entertainment. This time we enjoyed listening and dancing to music from Rick Bonner- a wide range of music and able to adapt to what was needed. I always enjoy the food,... More 

Was this review helpful? Yes 4
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Additional Information about The Congress Hotel

Address: 31-41 Carlisle Road, Eastbourne BN21 4JS, England
Location: United Kingdom > England > East Sussex > Eastbourne
Hotel Class:2 star — The Congress Hotel 2*
Number of rooms: 63
Also Known As:
Congress Hotel Eastbourne

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