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All 41 Eastbourne hotels

The Congress Hotel

2.0 of 5 Hotel   |   31-41 Carlisle Road, Eastbourne BN21 4JS, England
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  • Reviews (79)
  • Photos (19)
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  • Room tips (27)
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The Congress Hotel
Ranked #20 of 41 hotels in Eastbourne
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79 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Although this hotel is a little dated inside and could do with better lighting in places the staff are eager to please and nice with it. WiFi was available in most rooms and the comfort of the bed was to die for, just didn't want to get out of it

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Senior Contributor
39 reviews 39 reviews
32 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second visit to this hotel with our coach. Coach Travel 4u and it was brilliant. There were 38 of us and we all had lovely spacious rooms with nice bathrooms (no shower cupboards here) they were cleaned everyday and the beds were really were clean and comfortable. The standard and variety of food was very good even... More

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Senior Contributor
40 reviews 40 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for one night. Had a single room which was a very good size and the bathroom which went with it was also very big. No having to step over the toilet to get into the shower here!! However the room had a real mish mash of furniture with no two items of furnishing the same. the rooms were... More

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Swaffham, United Kingdom
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have just had another great holiday at the Congress Hotel - 31 of us in total ( 2 are 92 yrs young ) and 5 had walking aids.- this is our 3rd visit to the hotel over the last 5yrs and we were made so welcome . Lovely rooms suitable for the age group and a varied choice of... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I took a group of old lady's for a four day brake one of the lady's who is age 93 was unwell she had a bit of a accident on the carpet and was charged £45. I changed the bed when I went down stairs the night porter was a sleep on sofa he woke up could not find any... More

Was this review helpful? Yes 2
CKoussa, Owner at The Congress Hotel, responded to this review

It saddens me greatly to read your review. To state that we are "not very good for disabled" because we charged your friend for her 'accident' on the carpet is, I feel, offensive to guests with disabilities because this was by no means a disability issue. It was, as you told us, due to a change in her medication. We... More

Derby, England, United Kingdom
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 29, 2014

We stayed in this hotel 19th May until 23rd May. We had a lovely room on the ground floor due to my disability. The food was lovely, and nothing was too much trouble., If you wanted more tea/toast you certainly got it. Wouldn't hesitate to recommend this hotel to anyone. Bus ride away to eastbourne town centre, but not too... More

Was this review helpful? Yes 4
Cheltenham, United Kingdom
18 reviews 18 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 28, 2014

Friendly welcome, clean and comfortable stay with very good breakfast. Congress hotel hit the spot with all facilities required. Sadly a little empty while I was there so no entertainment. My room and bathroom were clean and tidy, also nice and quiet on the top floor. The bed was comfortable and storage was fine. Only thing to mention if being... More

Was this review helpful? Yes 4
Top Contributor
59 reviews 59 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 17, 2014

Our circle of friends stayed here for a week finishing yesterday and I thought it was a good, friendly hotel with adequate rooms and a generally welcoming atmosphere. I think it has about 67 rooms, and the hotel is made up of four large Victorian houses joined together. The entertainment in the evening, sometimes with bingo, is very good. I... More

Was this review helpful? Yes 3
London, United Kingdom
12 reviews 12 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 11, 2014

A welcoming stay with comfortable well maintained clean rooms. Bathroom is bright modern and clean. The dinning area is adorned with an interesting historic frieze painting with a time line of important events for the workers of the UK. Can't recommend the food however, but lots of good restaurants around.

Was this review helpful? Yes 1
CKoussa, Owner at The Congress Hotel, responded to this review

We think this review is for a different hotel as we do not have a “historic frieze painting” anywhere. We tried to contact the reviewer to clarify, but have not had a response. There is a workers union hotel in Eastbourne with a large frieze, so this review most likely refers to them. More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2014

3rd time hear and yet Another fabulous weekend with a great crowed of people. Food very good and Room was well decorated and very comfortable staff very friendly. Will be visiting again soon Thank you.

Was this review helpful? Yes 4
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Additional Information about The Congress Hotel

Address: 31-41 Carlisle Road, Eastbourne BN21 4JS, England
Location: United Kingdom > England > East Sussex > Eastbourne
Hotel Class:2 star — The Congress Hotel 2*
Also Known As:
Congress Hotel Eastbourne

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