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The Congress Hotel

31-41 Carlisle Road, Eastbourne BN21 4JS, England
The Congress Hotel
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91 reviews from our community

Traveler rating
    38
    38
    9
    2
    4
See reviews for
11
23
5
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stafford, United Kingdom
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the congress a number of times, this time it was over the Easter weekend 2015 with a Leons coach group. Carole the manager and her staff were as normal very efficient. On arrival you had tea or coffee served to you in the bar area before being given your room keys, your luggage was brought up to your... More 

Was this review helpful? Yes 2
Swindon
Top Contributor
110 reviews 110 reviews
39 hotel reviews
187 helpful votes 187 helpful votes
5 of 5 stars Reviewed March 17, 2015

Stayed here for 3 nights on a long weekend. The rooms were faultless lovely and clean with very comfortable beds. The staff could not do enough for us. Breakfast and evening meals were superb, plenty of it and an excellent quality. Evening entertainment was great too. I am very surprised that this hotel is only rated 2 star, in my... More 

Was this review helpful? Yes 5
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 9, 2015

I stayed at this Hotel for the First time from 2nd February 2015 until the 6th February 2015 and from the very minute I arrived I was listened to and treated with respect. There was a Lift available for the Less Mobile. There Customer Service was Excellent! The Room was Very Clean and the Towels in Bathroom were very Clean... More 

Was this review helpful? Yes 9
London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 17, 2014

We were a party from greenwich london we stayed at the Congress hotel for 8th to the 12th december I was in room 5 spotlessly clean ,really good food and entertainment the staff were great . Nothing was to much trouble for them. Could not fault any thing We all had a great time .Hetty.

Was this review helpful? Yes 4
Birmingham, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 14, 2014

A party of about 50 of us stayed at the congress hotel in Eastbourne for four nights from the 8 until the 12 of December,we had a great stay the rooms were very clean,and the food both morning and evening was very good,the staff were friendly and helpfull.the entertainment in the evening was very good.

Was this review helpful? Yes 7
Grimsby, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 30, 2014

this is the third time we've been to this hotel. have had the most brilliant holiday each time, we went in July this year and instead of taking our travel cot we used the hotels which was brilliant. the staff were brilliant so helpful with everything including making child portions of dinners for my one year old and washing his... More 

Was this review helpful? Yes 4
Ryde, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 23, 2014

Lovely hotel very clean , room was very spacious and well looked after . It could have done with a curtain on the entrance door into the room . Room 16 . The hotel staff were very helpful , breakfast staff were lovely and nothing was too much trouble for them

Was this review helpful? Yes 5
Hay-on-Wye, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 8, 2014

My wife and I have just spent 4 nights with a coach party at The Congress Hotel. Eastbourne. On arrival and throughout the whole stay the staff were most helpful and pleasant. The room was spacious with all the usual facilities. It is a little old fashioned but clean and well maintained. It has a warm and friendly atmosphere. We... More 

Was this review helpful? Yes 3
Swindon
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 20, 2014

Was a great place for us for the Airshow. Only stayed one night but no complaints. A bit old fashion, but staff very friendly. A nice sized room and the bed was very confortable. Lovely breakfast and you had your own waiter/ress. Not much parking at hotel but plenty of street parking which enabled us to leave the car for... More 

Was this review helpful? Yes 1
Herefordshire, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 31, 2014

Having just returned from The Congress Hotel with a group of 30 people, some of which were disabled, vegetarian and suffering from Celiac disease. The hotel and the staff were very accommodating and could not do enough to help any of us and the food was excellent. The rooms and the public areas of the hotel were spotless, we would... More 

Was this review helpful? Yes 4
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