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All 43 Eastbourne hotels

The Congress Hotel

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2.0 of 5 Hotel   |   31-41 Carlisle Road, Eastbourne BN21 4JS, England
Hotel amenities
The Congress Hotel
Ranked #15 of 43 Hotels in Eastbourne
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84 reviews from our community

Traveler rating
    34
    35
    9
    2
    4
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10
22
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Hay-on-Wye, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I have just spent 4 nights with a coach party at The Congress Hotel. Eastbourne. On arrival and throughout the whole stay the staff were most helpful and pleasant. The room was spacious with all the usual facilities. It is a little old fashioned but clean and well maintained. It has a warm and friendly atmosphere. We... More

Was this review helpful? Yes 1
Swindon
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Was a great place for us for the Airshow. Only stayed one night but no complaints. A bit old fashion, but staff very friendly. A nice sized room and the bed was very confortable. Lovely breakfast and you had your own waiter/ress. Not much parking at hotel but plenty of street parking which enabled us to leave the car for... More

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Herefordshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

Having just returned from The Congress Hotel with a group of 30 people, some of which were disabled, vegetarian and suffering from Celiac disease. The hotel and the staff were very accommodating and could not do enough to help any of us and the food was excellent. The rooms and the public areas of the hotel were spotless, we would... More

Was this review helpful? Yes 1
Southampton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 23, 2014

Good breakfast table service. Over sixties it seems. It was OK. I'd do it again. I like big old houses, this was a rabbit warren of stairs and doors. Can imagine giving up and sleeping on landing if anebriated which I wasn't! Run a ball of string from your door handle. LOL!

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Woking, United Kingdom
Top Contributor
163 reviews 163 reviews
46 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed July 11, 2014

I arrived in Eastbourne by train, on business, and carrying four different pieces of luggage. My taxi driver from the railway station was very helpful, not so the hotel on arrival... The front door of the hotel was locked and I spent several minutes ringing every bell and knocking on the door trying to get attention. In the end, a... More

Was this review helpful? Yes 4
Birmingham.
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 2, 2014

Although this hotel is a little dated inside and could do with better lighting in places the staff are eager to please and nice with it. WiFi was available in most rooms and the comfort of the bed was to die for, just didn't want to get out of it

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Dudley
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 30, 2014

This is our second visit to this hotel with our coach. Coach Travel 4u and it was brilliant. There were 38 of us and we all had lovely spacious rooms with nice bathrooms (no shower cupboards here) they were cleaned everyday and the beds were really were clean and comfortable. The standard and variety of food was very good even... More

Was this review helpful? Yes 2
cambridgeshire
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 23, 2014

Stayed here for one night. Had a single room which was a very good size and the bathroom which went with it was also very big. No having to step over the toilet to get into the shower here!! However the room had a real mish mash of furniture with no two items of furnishing the same. the rooms were... More

Was this review helpful? Yes 1
Swaffham, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 17, 2014

We have just had another great holiday at the Congress Hotel - 31 of us in total ( 2 are 92 yrs young ) and 5 had walking aids.- this is our 3rd visit to the hotel over the last 5yrs and we were made so welcome . Lovely rooms suitable for the age group and a varied choice of... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 7, 2014

I took a group of old lady's for a four day brake one of the lady's who is age 93 was unwell she had a bit of a accident on the carpet and was charged £45. I changed the bed when I went down stairs the night porter was a sleep on sofa he woke up could not find any... More

Was this review helpful? Yes 3
CKoussa, Owner at The Congress Hotel, responded to this review

It saddens me greatly to read your review. To state that we are "not very good for disabled" because we charged your friend for her 'accident' on the carpet is, I feel, offensive to guests with disabilities because this was by no means a disability issue. It was, as you told us, due to a change in her medication. We... More

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Additional Information about The Congress Hotel

Address: 31-41 Carlisle Road, Eastbourne BN21 4JS, England
Location: United Kingdom > England > East Sussex > Eastbourne
Hotel Class:2 star — The Congress Hotel 2*
Also Known As:
Congress Hotel Eastbourne

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