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Glastonbury Hotel

4-9 Royal Parade, Eastbourne BN22 7AR, England
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Glastonbury Hotel
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96 reviews from our community

Traveler rating
    15
    34
    17
    14
    16
See reviews for
16
34
5
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London
Top Contributor
73 reviews 73 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed today NEW

I arrived unannounced at almost midnight, but was found a room within 2 minutes with a minimum of fuss. Room was fine with kettle etc and tv. Wifi only in lounge unfortunately but lounge was large and comfortable. Bed was comfortable and room was quiet.

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A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

Staff were very pleasant but the only let down was our room had frayed curtains, headboard and Ottoman had bits flaking off, good sized room. Dinner 1st night was great but a let down the 2nd night, veg came out warm, roast potatoes warm. Not the temp it should be served ( I know i am a COOK ). Breakfast... More 

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peterborough,cambs
Contributor
20 reviews 20 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

we went 17-19 April with David Urquhart tours and we (four) thoroughly enjoyed it, ok ,looked a bit tired in places but the bed was clean & comfortable as were the rooms,we had room 105 it faced the sea & was nice to wake up & see it in the morning,entertainment was good, really enjoyed Jason Lee on Friday night... More 

Was this review helpful? Yes
SimonEastbourne, Front Office Manager at Glastonbury Hotel, responded to this review

Hi there, and thank you for taking the time to review the hotel following your recent stay. We spent a lot of time over the winter (closed months) re-decorating all public areas of the hotel - all landings/stairs and the main lounge, and we also decorated a lot of the bedrooms, however time did not allow us to finish the... More 

Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The room we had was at the front of the hotel, so had large bay windows over the sea front(much nicer than the back rooms!). It was clean and comfortable but very ''tired'' looking, especially the bathroom, which although clean, was very, very shabby!. Not all rooms have a shower..nor even a fitting attachment when asked for at reception,fitment (which... More 

Was this review helpful? Yes
SimonEastbourne, Front Office Manager at Glastonbury Hotel, responded to this review

Hi there, and thank you for taking the time to review the hotel following your recent visit. We are pleased to hear you found the hotel to be clean, and that you thought the bar prices reasonable. We spent a lot of time over the winter months painting and decorating all public areas, and also a lot of the rooms... More 

Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

friendly helpful staff . room with sea view . food tasty and plenty of it . clean bed and towels , only fault - draughty windows need updating . entertainment and bingo every night were good This hotel is ideally situated and for the money we paid thought it very good value .

Was this review helpful? Yes 6
SimonEastbourne, Front Office Manager at Glastonbury Hotel, responded to this review

Hi there, and thank you for taking the time to review the hotel following your recent stay. We are really pleased to hear you enjoyed your weekend with us. We will be working on the problem with draughty windows this coming summer, in time for the autumn/winter, and we do hope you were not inconvenienced too much by this. Our... More 

Swansea, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 18, 2015

Stayed Glastonbury hotel in eastbourne on the. 13 march with family we had a great time there the staff were so help full and food was very good plenty of choice beds where very clean and comfortable also like to thank our driver Alan would recommend this hotel

Was this review helpful? Yes 5
SimonEastbourne, Front Office Manager at Glastonbury Hotel, responded to this review

Hi there, and a big thank you for your kind comments regarding your recent stay here. I am delighted to learn that you enjoyed everything about your stay, and I will pass on your comments to the staff, as I am sure they will be as pleased as I am. I do hope to see you again on one of... More 

Swansea, United Kingdom
Top Contributor
78 reviews 78 reviews
18 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed March 18, 2015

Had a fab time at this hotel last weekend. The rooms are basic but clean. We had a room at the front of the hotel facing the sea which was great was nice to wake up in the morning and watch the waves. The staff were fab and looked after you. The meals were varied and filling with 3 choices... More 

Was this review helpful? Yes 1
SimonEastbourne, Front Office Manager at Glastonbury Hotel, responded to this review

Hi there, and a big thank you for your great comments regarding your stay with us recently! I am delighted to see that you enjoyed all aspects of it, and that you were fortunate to have been allocated a front facing bedroom, enabling you to admire the wonderful sea views. You may have noticed that the lounge area and all... More 

Swansea, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 18, 2015

13th march was away for mother day well iv got to say had alovely weekend away hotel was clean and tidy bed comfortable food was nice staff were very helpfull and i would go bk again had front room and the sea view was lovely

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SimonEastbourne, Front Office Manager at Glastonbury Hotel, responded to this review

Hi there, and thank you so much for your kind comments, I am so pleased to hear that you had a good weekend with us, and that you were fortunate to have been allocated one of our sea facing bedrooms. Quite a few of these front rooms were refurbished over the winter, as were a lot of our rear facing... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 29, 2014

I have just returned from Christmas holiday . The food at this hotel was excellent and plentiful, the waitress which served us was very helpful and all our wishes were catered for by the staff. The manager took on the roll of Father Christmas and we all received a present from the owners , these little extras made for a... More 

Was this review helpful? Yes 4
SimonEastbourne, Front Office Manager at Glastonbury Hotel, responded to this review

Thank you so much for your lovely comments! I, along with all the other staff involved in working over Christmas are delighted to hear you enjoyed your time with us over the festive period. We always give each guest a quality gift on Christmas Day, along with a personal Christmas card and small box of chocolates in the bedroom on... More 

Salisbury, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 3, 2014

My partner and I have just returned from a 4 day turkey and tinsel break. the hotel was clean the rooms were serviced every day and they were comfortable, the food was excellent and the staff were polite and willing to make our stay there a grand experience.

Was this review helpful? Yes 4
SimonEastbourne, Front Office Manager at Glastonbury Hotel, responded to this review

Thank you so much for your top comments regarding the hotel, the rooms, food and service on your recent turkey & tinsel break. We try to go the extra mile to make all guests feel at home and welcome here, and it is nice when our efforts are appreciated. Thank you again, and wishing you a great Christmas and New... More 

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