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All 43 Eastbourne hotels

Palm Court Hotel

3.0 of 5 Hotel   |   15 Burlington Place, Eastbourne BN21 4AR, England
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Palm Court Hotel
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Ranked #26 of 43 Hotels in Eastbourne
A recent review
4 of 5 stars reviewed 3 weeks ago
Alison G Chelmsford, England, United Kingdom
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43 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Chelmsford, England, United Kingdom
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first visit and we were pleased with the rooms - we booked a double and a twin room and were amazed how much bigger both the room and the ensuite bathroom was for the twin room, compared with the double room. Also the twin room had better and more facilities: a radio, a bigger wardrobe, a bath... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely welcome. 2nd stay. Solo looking for a room on a very busy Friday and Sunday. Great rooms, nicely mainained. Good TV. Great location, not in direct seafront traffic. Super generous late breakfast and service. Good value. Nice place, nice people.

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel last year and were very pleased with our holiday, however this year? what a let down. Staff were indifferent to our comments, unhelpful and patronising. We were not given the walk in shower room we requested, we are slightly disabled and cannot get into a bath, there was dirt around grab rails in bathroom, television... More

Was this review helpful? Yes
palmcourt, Owner at Palm Court Hotel, responded to this review

further to your comments, we are also disappointed that you did not enjoy your stay with us. You did not book a disabled room with a wet room nor did you request one. All our rooms are en suite some have showers and some have baths. When you came to reception on Sunday to settle your bill you did not... More

5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 22, 2014

i stayed this weekend for 2 nights with my girlfriend and i can honestly say after staying in many Eastbourne that the palm court ranks a one of the best 5 star service from the owners nothing was too much and the bed was to die for (to coin a phrase ) i did not want to get out of... More

Was this review helpful? Yes 3
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2014

We highly recommend this family run hotel one minute from the sea front the rooms were very comfortable and very well equipped. A great en suite with a new shower unit. The menu catered for all tastes. Nothing was too much trouble for the owners and their staff We are looking forward to our next visit. The Lathams, Devon

Was this review helpful? Yes 2
Newcastle, United Kingdom
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 19, 2014

My wife and I stayed at the Palm court hotel 7th Feb for 3 nights. We fount the proprietor's and the staff to be very helpful and extremely friendly. Our room and facilities were more than adequate for the price we paid. Due to the weather not being so good, we decided to stay in the hotel bar area for... More

Was this review helpful? Yes 1
Valencia, Spain
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2014

Good service from the staff, loved the breakfast and the location is ideal. My wife and I thoroughly enjoyed our stay, we were given a spacious, very clean and comfortable room. The staff helped us plan some day trips and even though we arrived to Eastbourne very late, the night porter was fantastic and he also sorted out free parking.... More

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 12, 2013

I had the misfortune to stay at The Palm Court off season, in December 2013. I was charged £40 per night for bed and breakfast which was plenty given that other hotels were offering deals off season. The entrance and downstairs areas looked decent enough, though the reception area seemed rather tired and shabby. It showed it had a 2... More

Was this review helpful? Yes 2
palmcourt, Owner at Palm Court Hotel, responded to this review

This review has been submitted twice, and the name on this review is not the name of the single traveller that stayed with us, or the name on the credit card used, so as far as we are concerned this is a suspicious review and does not reflect the view of our guests. We thoroughly dispute every aspect of these... More

16 reviews 16 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 11, 2013

We had a two night stay at this hotel.the room was good size and clean.Staff was helpfull,and the food good.One small think was the extractor fan and toilet flush both noisy when in use. We would use this hotel again.

Was this review helpful? Yes 2
Ipswich, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 11, 2013

I really enjoyed the breakfast of fry bread each morning. The food was wonderful Eastbourne smokie were nice. The. Room was clean every day to a high standard. Free wifi and computer with the Internet all free. The enteriment was good in the evening free coffee and after dinner chocolate in the lounge bar. It is in walking distance to... More

Was this review helpful? Yes 4

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Additional Information about Palm Court Hotel

Address: 15 Burlington Place, Eastbourne BN21 4AR, England
Location: United Kingdom > England > East Sussex > Eastbourne
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 43 Hotels in Eastbourne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Palm Court Hotel 3*
Official Description (provided by the hotel):
Ideally situated a short walk from the Beach, Bandstand and Theatres. All 38 rooms are ensuite with hospitality tray, Cd radio, Television and Telephone. There is a licensed bar with comfortable lounges and a large Plasma screen. A large permanent ramped entrance and a talking lift to all floors make the Hotel fully accesible to wheelchair users. A warm welcome awaits you here. ... more   less 
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