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Pier Hotel

4 Grand Parade, Eastbourne BN21 3EH , England
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Pier Hotel
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Pier Hotel
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185 reviews from our community

Traveler rating
    25
    48
    46
    28
    38
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26
89
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Wickford, United Kingdom
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

when arrived you have to go up about 16 stairs.,then go to reception they sign you in give u 2keys for room.then go upto room using lift. when you get out of lift 4 more stairs to get to room.then a job to get key in.once in room notice no slip mat for shower.plus no glass to swish mouth out... More 

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Barnsley, United Kingdom
Top Contributor
109 reviews 109 reviews
60 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As its name implies this hotel is right in the heart of Eastbourne opposite the pier. It's grandeur is faded and it needs a revamp, but the welcome was warm and the bedroom comfortable. Value for money was excellent. I didn't have the cooked breakfast, but coffee was good and plentiful. I wouldn't spend a family holiday here, but as... More 

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uk
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at The Pier Hotel for one night as we were going to the Theatre in Eastbourne..Check in was fine and parked right at the side of Hotel (permit from reception for £1.00)..Very nice chap on reception but he seemed to be doing everything but was very helpful..The room we had was at the back and was not very inviting.Carpet... More 

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Travelers are raving about these Eastbourne hotels

London, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed April 13, 2015

I stayed from April 6th-9th inclusive in an insultingly small single room; there was neither a beaker for a drink nor a telephone. The front was covered in scaffolding - I woke from a siesta to find a workman fag in hand swearing about something standing right outside the window. The staff seem poorly trained: the male breakfast waiter did... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 11, 2015 via mobile

Clean and tidy room, very friendly attentive staff. Good Value for money. breakfast could be better maybe slightly bigger. also could do with a veggie breakfast option. Will definitely come back again

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 10, 2015

My wife and I stayed for one night in April 2015. The hotel is in a great location right opposite the end of the pier. It is very convenient for the seafront and shops.There is no parking but the hotel provides a ticket for on street parking. The hotel was covered in scaffolding as they seemed to be replacing the... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 7, 2015

I went there for one night. The reception staff were very welcoming and nothing was too much bother. The room was very clean and warm with lots of period features. I had a beautiful view of the sea and the pier which was directly opposite outside of the window. There was a full English breakfast included in the price of... More 

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 20, 2015

Although I have rated this very good, it doesn't deserve an average. Staff were very pleasant, breakfast was excellent - unlimited cereals, tea, coffee, toast and an English Breakfast cooked to order (as much as you liked). The room was a little small and in need of a little TLC, but was very clean with a really comfy bed and... More 

Was this review helpful? Yes 1
Sussex
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 1, 2015

Stayed for only one night. Man on reception was very friendly & welcoming. Position of hotel is good. Room was very run down. Rotting window frame, sockets half missing & hanging off the walls. Carpet was grubby & needed deep cleaning or replacing. On a positive note, the room was a sea view, the shower was hot & worked well... More 

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2015

Following a late change of plan just after Christmas, I found myself needing last minute accommodation in Eastbourne. I turned up unannounced on Boxing Day and was shown a large en-suite room which was very clean and well furnished. The bathroom was spotless, as were the towels (clean ones daily) and the bed linen - which looked new. The room... More 

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Amenities