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3.0 of 5 Small Hotel   |   4 Grand Parade, Eastbourne BN21 3EH , England
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Pier Hotel
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Ranked #57 of 73 Eastbourne B&B and Inns
A recent review
4 of 5 stars reviewed 2 days ago
fiona t Portsmouth UK
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171 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Portsmouth UK
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed one night. Great location and was made welcomed. No car park and paid a pound when booked in for a permit and parked a few roads away. Rooms large clean and tidy. Bathroom was clean and shower warm and powerful. Only complaint would be the flat pillows. Breakfast was warm and tasty and served quickly .

Was this review helpful? Yes 1
Eastbourne, England, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

we have just had our wedding at this hotel. the package we were offered was great with choice options and nothing was too much for them. children were perfectly catered for. a double room for the night was also included. was very reasonable too. on our arrival we were greeted by kirstie and Alison who were very nice and served... More

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We arrived in Eastbourne early evening I and decided to stay, went on line to find a hotel and saw a very nice looking 3 star then a 4 star popped up for slightly more, but still very reasonable. Why would you not go for the 4 star on the sea front overlooking the Pier. BIG mistake!! We had 2... More

Was this review helpful? Yes 2
Clermont, Florida
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed at the Pier hotel for one night. On arrival we where given our room. The room was very poor, not particularly clean. The mattress on the beds was so thin you could feel the divan underneath. I complained, very nicely to the receptionist who showed me two other rooms and I decided on one which was ok. On... More

Was this review helpful? Yes 2
Leicester, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Hotel is great, We had a very friendly welcome, breakfast was super, and the staff were fantastic. We enjoyed it so much we have booked again for next year. Thanks to Dave, Kirsty & Emma. We will be back next year, We had a fantastic break

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London, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 17, 2014

we recently stayed with our two boys in a "so called family room" now we asked for family room expecting a double bed plus two singles what we got however was a four poster bed "so comfortable" and a pull down sofa bed no good with two boys 9 and 6 9yr old autistic. so we like a challenge put... More

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Birmingham
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2014

I had decided to take a short break in Eastbourne, I was looking for somewhere cheap that had some good reviews, this was the last place I looked at for the simple reason I thought the location would have made it more expensive than others. I looked at the prices and thought that this would reflect a lack of facilities... More

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adelaide, south australia
Top Contributor
60 reviews 60 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed July 30, 2014

Unfortunately, this is more of a boarding house b & b than a hotel. I booked several months ago based upon the website information that there was a restaurant and bar but both were closed. The bar has since reopened and is served by the receptionist. The whole building is badly in need of maintenance. That said, the service was... More

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Redhill, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 26, 2014

Great location however uncomfortable bed and needs a lick of paint and some updating inside. Great breakfast and cheap. Staff really friendly and helpful. .. hope the new owners modernised. Worth a visit for a cheap weekend away.

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Nottingham
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 15, 2014

Considering that the Hotel has just changed management and they are feeling their feet, we had a really lovely weekend at the Pier. The rooms are slightly dated but very clean and although our room was at the rear of the Hotel, it was pleasant and very quiet. We acquired a parking card from reception which allowed us to park... More

Was this review helpful? Yes 2
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Additional Information about Pier Hotel

Address: 4 Grand Parade, Eastbourne BN21 3EH , England
Location: United Kingdom > England > East Sussex > Eastbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pier Hotel 3*
Number of rooms: 31
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Also Known As:
Pier Hotel Eastbourne

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