I am horrified to see such negative reviews for this hotel. I stayed here with a group of friends and had such a welcoming stay. I found this hotel had a friendly ambiance and gracious atmosphere. The staff members were very helpful and adjusted to all our needs. It is very rare these days to find service with a smile... more

this is the worst hotel ever the rooms were a disgrace i would not even let my dog stay in this hotel, there were bed mites which i was told to be quite and dont say a word to any body the dinning room was disgusting, the cutlery was filthy, the plates and the cups had stains in a the... more

My husband and myself simply could not stay in this dirty, run down hotel. When we complainted we were told we must have high Standards!!! Had to change hotels immediately there was no way couild stay in any of their rooms, all were disgusting, dirty and the furniture looked like it came from the local dump. Would Never recommend this... more

My 2 friends my husband and I have just returned from a coach trip to Eastbourne staying at the Heatherleigh Hotel. We found the hotel very homely and clean. The meals were ample and you only had to ask a member of the staff for anything and it was there. I would recommend the Heatherleigh Hotel to anyone for a... more

was a great week away wish i could of stayed an extra week great service room cleaned daily great food and fast restaurant service great entertainment at night and bar open till late staff were really friendly and would go out of their way to get you anything dont read other reviews on this great hotel i would recommend this... more

well unfortunately a reurn visit to this hotel left me in no more of a postive mood than the previous visit. bitten by unidentified bugs on every nite of my 4 night stay. unable to eat the food which was badly prepared and served in a none to clean dining room. un-surprising that this seems to be one of the... more

I would not recommend this hotel to anyone, the original welcome was very good and very friendly, this trip was with a coach holiday and expected it to be vetted more throughly, however the bedrooms were not clean and I have got bitten by fleas and are all other my body, including my partner but not as bad as mine.... more

Just retrurned from a short break at the Heatherleigh Hotel. Wish I had read the reviews first, but mostly I wish The Coach Holiday Warehouse had read them and wouldn't have inflicted us with the worst hotel nightmare. These reviews cover a period of 9 months or so WHY ARE THEY STILL ALLOWED TO OPERATE. because coach companies obviously don't... more

firstly I would like to say you get what you pay for few days on the cheap this is it although the service in dinning room was like faulty towers the food was at the standard you would expect for the price it was fair eatable and if you asked for more you got it without complaint it;s run down... more