The reviews here are strange ,in that they are either very good or very bad. Is this because if you are a paying guest ( not part of a coach party) , you get the best rooms? First impressions are not bad, the out side looks ok. and the lounge area roomy. Our room, on the first floor also seemed... more

this hotel needs new managment and staff. sevice was appaling food was cold and tasteless no clean towells for 5 days restaurant always 15 mins late opening . had to wait 45 mins for food more

me and my family stayed hear and it was the worst every hoilday food was not cooket tasteless and service was slow they would not cater for my children so we ate out all the tim e my room was down stairs room 17 and my veiw was rubbish i had bubbles in my wall paper witch was full of... more

I enjoyed it. Lovely friendly staff and in a great location. I can't see any reason not to stay again. more

if you like no heating or hot water for a weekend away then this hotel is for you cold food and waiting for 2 to 3 hours for food then this hotel is for you dirty bedrooms some people had to make on bed and one couple had plaster used under the sheet like to share with bedbugs then please... more

Superb home cooked food - braising steak and puddings to die for!! Clean rooms and friendly owners Well recommended and will return. more

Step back to a time when customer service really mattered at The Heatherleigh, where the staff go that extra mile to ensure guests have a truly memorable stay. Perfectly formed, the hotel, with its 50/60 bedrooms, is large enough to cater for business needs, and yet small enough to offer privacy and personal attention to all visitors. Inside, it exudes... more

This place was so great, the service, the price, the rooms, it was excellent! The breakfast better than expected for what you pay, the view from the room was picturesque. The service was consistent and quality of food for room service was fabulous. more

I am a group organiser for elderly citizens in Manchester. We went to the Heatherleigh Hotel first time. We were a bit worried because of the bad reviews on the internet. Some of my members raised these concerns with me. I contacted the manager (Neelam) to raise my concerns and she assured me that these stories are not true and... more