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The Heatherleigh Hotel

63-66 Royal Parade | East Sussex, Eastbourne BN22 7AG, England
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The Heatherleigh Hotel
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Ranked #42 of 43 Hotels in Eastbourne
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96 Reviews from our TripAdvisor Community

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Traveler rating
    24
    13
    4
    13
    42
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11
27
4
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (96)
  • Mar-May only
    (16)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (13)
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Eltham
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed August 24, 2012

Please do not come to see our lovely town and stay in this dump. The owner (Neelam) is particularly rude and has no respect for her staff nor her customers. Her husband is not much better. COckroaches in the kitchens and bathroom, food was - well, I wouldnt even call it food. the surroundings are lovely, but this is a... More 

Was this review helpful? Yes 14
perevilain
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed August 13, 2012

Please note: this hotel is now closed - I walked past it on Sunday 12 August and it is closed with For Sales notices everywhere. Nice location - might be good for someone wanting to start a new venture!

Was this review helpful? Yes 5

Travelers are raving about these Eastbourne hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 2, 2012

During christmas I stayed at the heatherleigh and such a wonderfully time everything was fine and the only English member of staff that was there all the time was fantastic any problem or queary was delt with with such speed you didn't get a chance to complaine or ask again,the only problem was that the manager didn't care about the... More 

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Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed December 18, 2011

twenty one of us spent a week end at heatherleigh hotel last week and had great time. rooms were clean and warm. food was good especially the breakfast. had good ole sing song sat eve with resident singer.thanks to staff for lovely time.good value for money jan from birmingham

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Shrewsbury, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed December 15, 2011

I booked through Travelstyle, Now I know most of their trips are you get what you pay for but I wouldn't go to this hotel again if it was given free. I think my room must have been on par with the other reviews because it was dank, damp, cold smelly, odd fitting curtains, no sink in the toilet/shower room... More 

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Bury St. Edmunds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 7, 2011

So looking forward to a weekend break booked through Travelstyle. It was dark on arrival so unable to tell what the outside of the building was like. After receiving our key to our room both my friend and I were horrified on entering the room to discover it was VERY SMELLY and DIRTY. The Net curtain was so BLACK it... More 

Was this review helpful? Yes 4
Ipswich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 5, 2011

My friend and i had booked a well deserved break with TRAVELSTYLE and this is what we got on arrival,a once fabulous building so badly run down,the state of the rooms were appalling,tired dated with peeling wallpaper,filthy carpets and bedding and if you were lucky (i use this word loosely) enough to have a shower as opposed to a rubber... More 

Was this review helpful? Yes 3
Birmingham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed December 5, 2011

Travelled with Travelstyls on a weekend break to Canterbury and Brighton on weekend break. arrived in Eastbourne and pulled up outside the Heatherleigh which seemed ok from the outside.then it starts to go down hill from there .the hotel smells damp and musty and on being given our keys by the a disheveld lookig guy on reception we found our... More 

Was this review helpful? Yes 1
west midlands
Level Contributor
136 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed December 4, 2011

just returned from a weekend break with travel style o the heatherleigh and must agree with most of the reveiws about this hotel, we had what they say was their best room well it was large and had a sea veiw beds were clean and comfortable but thats where it ends no cold water coming out of the tap water... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed October 30, 2011

HAPPILY SURPRISED. I was origionally booked into another hotel in Eastbourne and the holiday company changed my holiday booking to the Heatherleigh. I was really upset and considered cancelling my holiday altogether, especially after reading the reviews linked to this hotel. This was considered to be an inferior hotel compared to my origional booking. I did say to the travelstyle... More 

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