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All 43 Eastbourne hotels

The Heatherleigh Hotel

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63-66 Royal Parade | East Sussex, Eastbourne BN22 7AG, England
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The Heatherleigh Hotel
Ranked #41 of 43 hotels in Eastbourne
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96 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 24, 2012

Please do not come to see our lovely town and stay in this dump. The owner (Neelam) is particularly rude and has no respect for her staff nor her customers. Her husband is not much better. COckroaches in the kitchens and bathroom, food was - well, I wouldnt even call it food. the surroundings are lovely, but this is a... More

Was this review helpful? Yes 8
Top Contributor
51 reviews 51 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed August 13, 2012

Please note: this hotel is now closed - I walked past it on Sunday 12 August and it is closed with For Sales notices everywhere. Nice location - might be good for someone wanting to start a new venture!

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 2, 2012 via mobile

During christmas I stayed at the heatherleigh and such a wonderfully time everything was fine and the only English member of staff that was there all the time was fantastic any problem or queary was delt with with such speed you didn't get a chance to complaine or ask again,the only problem was that the manager didn't care about the... More

Was this review helpful? Yes 2
Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed December 18, 2011

twenty one of us spent a week end at heatherleigh hotel last week and had great time. rooms were clean and warm. food was good especially the breakfast. had good ole sing song sat eve with resident singer.thanks to staff for lovely time.good value for money jan from birmingham

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Shrewsbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 15, 2011

I booked through Travelstyle, Now I know most of their trips are you get what you pay for but I wouldn't go to this hotel again if it was given free. I think my room must have been on par with the other reviews because it was dank, damp, cold smelly, odd fitting curtains, no sink in the toilet/shower room... More

Was this review helpful? Yes 2
Bury St. Edmunds, United Kingdom
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 7, 2011

So looking forward to a weekend break booked through Travelstyle. It was dark on arrival so unable to tell what the outside of the building was like. After receiving our key to our room both my friend and I were horrified on entering the room to discover it was VERY SMELLY and DIRTY. The Net curtain was so BLACK it... More

Was this review helpful? Yes 2
Ipswich, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 5, 2011

My friend and i had booked a well deserved break with TRAVELSTYLE and this is what we got on arrival,a once fabulous building so badly run down,the state of the rooms were appalling,tired dated with peeling wallpaper,filthy carpets and bedding and if you were lucky (i use this word loosely) enough to have a shower as opposed to a rubber... More

Was this review helpful? Yes 2
Birmingham, United Kingdom
5 reviews 5 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed December 5, 2011

Travelled with Travelstyls on a weekend break to Canterbury and Brighton on weekend break. arrived in Eastbourne and pulled up outside the Heatherleigh which seemed ok from the outside.then it starts to go down hill from there .the hotel smells damp and musty and on being given our keys by the a disheveld lookig guy on reception we found our... More

Was this review helpful? Yes 1
west midlands
Top Contributor
74 reviews 74 reviews
35 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 4, 2011

just returned from a weekend break with travel style o the heatherleigh and must agree with most of the reveiws about this hotel, we had what they say was their best room well it was large and had a sea veiw beds were clean and comfortable but thats where it ends no cold water coming out of the tap water... More

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Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed October 30, 2011

HAPPILY SURPRISED. I was origionally booked into another hotel in Eastbourne and the holiday company changed my holiday booking to the Heatherleigh. I was really upset and considered cancelling my holiday altogether, especially after reading the reviews linked to this hotel. This was considered to be an inferior hotel compared to my origional booking. I did say to the travelstyle... More

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Additional Information about The Heatherleigh Hotel

Address: 63-66 Royal Parade | East Sussex, Eastbourne BN22 7AG, England
Location: United Kingdom > England > East Sussex > Eastbourne
Also Known As:
Heatherleigh Hotel Eastbourne

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Official Description (provided by the hotel)
Uniquely situated on the seafornt overlooking Redoubt Gardens and the Redoubt fortress. The Heatherleigh offers a warm and friendly atmosphere along with excellent value for money. Most of the rooms have recently been refurbished and there is live entertainment most nights of the week. For private bookings please contact the hotel directly. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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