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Marine Parade Hotel

13-14 Marine Parade, Eastbourne BN21 3DX, England
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Marine Parade Hotel
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Ranked #29 of 43 Hotels in Eastbourne
A recent review
4 of 5 stars reviewed 2 weeks ago
debto London, United Kingdom
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82 reviews from our community

Traveler rating
    29
    32
    12
    5
    4
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16
25
9
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (17)
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    (35)
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London, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived and were put off by the outside of the hotel scruffy appearance but thought since we had booked late and unable to find anything else in the area we needed to be, give it a try ,things didn't get much easier when checking in we had booked with booking. Com and had a room with breakfast for 3... More 

Was this review helpful? Yes 3
oxford
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 13, 2015

Stay at this Hotel 2 night on february first week .its Nice but we could not meet the customer services. location was perfect and parking was fine the street parking you can get the leaflet from hotel which cost £1.00 A day . we can't comment on food because we did not had food at all here. overall hotel was... More 

Was this review helpful? Yes 1
Bedford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

Stayed for 4 night over the New Year (2014/2015). Had a really great time. Could not fault anything. Room was fresh and clean. Food at all the meals was fabulous. Staff always ready to help. Entertainment very good. Going to book for next new year.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 11, 2014

very good from the very welcoming signing in and drink in bar to the very friendly wave off by all the staff on the hotel steps. The staff are very helpful and kind cannot do enough for you. The meals are of good quality and choice. entertainment of a good standard. I have visited this hotel twice now and would... More 

Was this review helpful? Yes 1
Chesterfield
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 6, 2014

We visited Eastbourne for a friends engagement party. We had travelled 5hours and arrived at the hotel around 2pm. The owners were not in at the time so the son checked us in. We got told later on that their son should not have checked us in and check in was at 3pm. We had a 15month old baby. We... More 

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 1, 2014

Tried to talk to manager, but he was to busy. Left my number but no call back service really poor and porter was really rude. A very tired and grubby hotel I would never stay there. There a better and at similar prices.

Was this review helpful? Yes 4
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 16, 2014

We spent 2 nights here and it has good and bad points. The location was great and we received a friendly welcome. The room was very basic and could do with a spruce up (the net curtains needed replacing) but the bed was very comfortable. We were on business so had to leave before breakfast began and so they provided... More 

Was this review helpful? Yes 2
London, UK
Contributor
19 reviews 19 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 30, 2014

First thing to note about this hotel is that it is very cheap - we paid £37 for an en suite room including breakfast or for a sea view it was an extra fiver (which turned out to be well worth it for a fantastic view of the continuous lightning storm breaking out to sea). For this you get a... More 

Was this review helpful? Yes 3
Oxford, England, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed September 21, 2014

There are some really interesting Victorian fronts to hotels in Eastbourne, and the facades should probably be retained, but the buildings really are getting beyond tired. The Marine Parade Hotel is a case in point. The owners have, apparently, invested in refurbishment but it doesn't really show. Even things that they do have easy control over haven't been addressed. The... More 

Was this review helpful? Yes 8
jeromefarrow, Owner at Marine Parade Hotel, responded to this review

It is quite sad that an individual has enough time to write such a detailed review. As with all reviews, some points are relevant, others are not. I will not go through it point by point as we were clearly not the hotel for you, but as an overview here are one or two points that others should bear in... More 

Newport, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 25, 2014

We recently spent 4 nights in room 27 which was VERY basic. Having stayed in basic hotel rooms before we weren't expecting 4* but this room was awful. The wardrobe and attached chest of drawers were badly damaged, old and tatty, but the shower room was a whole new experience! It was the smallest we had ever seen, when sitting... More 

Was this review helpful? Yes 3
jeromefarrow, Owner at Marine Parade Hotel, responded to this review

I'm sorry that you didn't enjoy your stay with us, or indeed that you felt the need to misquote me following our lengthy discussions about the state of your room. As you know we are in an ongoing state of refurbishment and I think it was the fact that your ensuite hadn't yet been refurbished that was the root cause... More 

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