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Savoy Court Hotel

Hotel website
11-15 Cavendish Place, Eastbourne BN21 3EJ, England
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10% off room rate
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Savoy Court Hotel
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117 Reviews from our TripAdvisor Community

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Traveler rating
    45
    31
    12
    17
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • All months
    (117)
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    (34)
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    (53)
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    (21)
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    (9)
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1 review
5 of 5 stars Reviewed 3 weeks ago

The staff at the reception are so welcoming and so helpful. The room was nice and cozy. Very convenient as the hotel is 30 seconds away from the Eastbourne pier. The breakfast was nice and a good portions arw served

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SavoyCourtHotel, General Manager at Savoy Court Hotel, responded to this review

Thank you for leaving your comments they are appreciated. We strive to give quality service and are delighted that you enjoyed your stay. More 

Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed June 15, 2015

We stayed here for 2 nights and it was ok. We had a double room which consisted of 2 small single beds pushed together to make one bed. It was uncomfortable and we both woke feeling achey in the mornings. The room itself was adequate, however we were situated on the 2nd floor, right by the stairs, and the lift,... More 

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SavoyCourtHotel, General Manager at Savoy Court Hotel, responded to this review

Thank you for leaving your comments they are appreciated. It is good to know that you would recommend us and found our staff friendly and helpful. I am sorry that you had the double room with Zip and Link beds. We try to use them as twin bed room. However during busy times these rooms are used as doubles on... More 

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Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed May 2, 2015

Great value for money, beds were comfy, staff was welcoming and polite. We ate in the restaurant during our stay service was quick and our requests seen to in a appropriate manner of time evening meals were great for the price as well as breakfast would definitely go back again

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SavoyCourtHotel, Manager at Savoy Court Hotel, responded to this review

Thank you for your positive response. We greatly appreciate all reviews from our guests as they help us to improve our services. We are glad you enjoyed your stay with us and we are looking forward to seeing you in the future. Best Regards Jay Bull (Business administrator) More 

London, United Kingdom
1 review
5 of 5 stars Reviewed April 25, 2015

We arrived late and we're greeted by friendly manager, our room was ready for us, warm, clean and modern, bed very comfortable, staff could not be more helpful, breakfast fantastic,, we were here for two nights and really enjoyed Eastbourne especially this hotel. Great value for money and you must try the Irish whiskey menu?!! Amazing!!!

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SavoyCourtHotel, General Manager at Savoy Court Hotel, responded to this review

Thank you so much for a great review. I am absolutely delighted that you had a great time at the Savoy Court and within Eastbourne. You obviously know your whiskey and your recommendation are highly valued. More 

1 review
4 of 5 stars Reviewed September 22, 2014

We booked a stay as a last-minute getaway and were pleasantly surprised. The room was clean and comfortable. The location is very convenient for the town centre or the beach, and the £1 parking permit very useful. The veggie breakfast was tasty and the friendly staff always happy to help. We had some trouble with the wi-fi though. Overall, a... More 

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SavoyCourtHotel, Manager at Savoy Court Hotel, responded to this review

Thank you for leaving your comments they are appreciated. We strive to give value for money and are delighted that you agree and enjoyed your stay. More 

Bristol, England, United Kingdom
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed September 20, 2014

There was a broken toilet seat when I arrived and I complained - the manager apologised and got it fixed the next morning - that's as it should be. All the fixtures and fittings though are basic and the room compact - the main light takes 30+seconds to come on. The shower is compact but good quality and works well.... More 

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SavoyCourtHotel, Manager at Savoy Court Hotel, responded to this review

Thank you for your comments and they are appreciated and will be acted upon. The energy light saving bulb in the room will be changed to more update one that gives maximum power immediately instead of the current one which takes a while to warm up. We are glad that you found us value for money. We have upgraded majority... More 

1 review
3 of 5 stars Reviewed July 27, 2014

Savoy Court Hotel is quite a nice hotel. The problems are that the wifi in the rooms is very slow and the water in the shower is not reliable. Sometimes it can be extremely hot and be cold just a few seconds after. The breakfast is not very good. Although those bad points, the manager is very nice and the... More 

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SavoyCourtHotel, Manager at Savoy Court Hotel, responded to this review

Thank you for the feedback. We are delighted that you found our room to be comfortable and quiet. Wi-fi is good in the common areas but has limited signal in the rooms. As a part of the continues improvement plan the remaining few baths rooms and Wi-Fi will be updated. More 

Ulverston, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 24, 2014

Couldn't believe our eyes when we saw the en-suite facilities which were cramped to say the least. The tiny basin had no arm room to brush ones teeth and there was no towel or rail in this cubicle which also included the toilet. The towels were in another cubicle - there is no other word for it - where the... More 

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SavoyCourtHotel, Manager at Savoy Court Hotel, responded to this review

johnbrice, Thank you for leaving your comments. We take all feedback very seriously. We understand that some of the en-suite rooms are a squeeze at times and in some rooms the toilet and shower rooms are separate. This is because of the limitations set on us by the grade 2 listing of the property. We were unaware that there was... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 23, 2014

Tea tray covered in dust (surely this is the one place that gets most attention due to refilling tea/coffee etc) also broken shower hose. Absolutely not worth £80. The hotel inspector would have a field day.

Was this review helpful? Yes 1
SavoyCourtHotel, Manager at Savoy Court Hotel, responded to this review

MartinMillgf, Thank you for choosing us and thank you for your comments. After you mentioned these things to me when you departed, I had a member of cleaning staff check the room immediately and admittedly the tea tray was a little dusty. We apologise profusely for this as we understand it is not acceptable. As for the shower, I sent... More 

Carmarthen, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 16, 2014

We chose this hotel for of its central location and price when attending a family party in the Eastbourne area. Whilst the location is good and the staff are welcoming, the rooms are small, tired and unwelcoming. We were at the front of the hotel and so had to endure "street comings and goings" until 3am.!!! The people in the... More 

Was this review helpful? Yes 2
SavoyCourtHotel, Manager at Savoy Court Hotel, responded to this review

Phillip B, Thank you for choosing us and thank you for your comments. We appreciate all comments from our guests and take all of them seriously. We pride ourselves on having friendly and approachable staff so thank you for pointing that out. We are sorry that you were kept up late by the late night party goers. There is a... More 

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