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All 41 Eastbourne hotels

Cumberland Hotel Eastbourne

3.0 of 5 Hotel   |   34 - 36 Grand Parade, Eastbourne BN21 3YT, England
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Cumberland Hotel Eastbourne
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Ranked #27 of 41 hotels in Eastbourne
A recent review
4 of 5 stars reviewed 3 weeks ago
onwardtraveller17447 Hong Kong, China
  • Reviews (81)
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81 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Solihull, United Kingdom
4 reviews 4 reviews
2 of 5 stars Reviewed 5 days ago NEW

Whilst the public areas looked quite good. The rest of this hotel certainly needs updating. Our bedroom had paint and wallpaper peeling off round window. The taps in bath were coming away. Carpet needed a good clean. Walls needed a new coat of emulsion to cover marks. Food was basic and not properly cooked on several occasions. Staff were pleasant... More

Was this review helpful? Yes
Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The management kindly helped out at the last minute to accommodate thirteen people for dinner in a private dining room. The next day we used the room again for lunch after a funeral. Excellent service, food. Thank you to the Reception staff too.

Was this review helpful? Yes
14 reviews 14 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good food at all times - very good selection at breakfast and choice of menu for the evening meal. Staff extremely polite and helpful. Room clean and fresh towels. Location within a 10min walk to the town centre and of course right opposite the sea front.

Was this review helpful? Yes 1
15 reviews 15 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 3, 2014

I have just had my second stay at the Cumberland, Eastbourne with a group of 12. When I last visited this hotel, there were a few problems with décor because of the dreadful weather at the time , but it didn't stop me giving it a fair report, with the comfort, friendly staff, and the entertainment, plus the ideal position... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 11, 2014

Just stayed one night at the Cumberland Hotel following an event. I had a single room, which was perfectly adequate. The creaking floorboards and bed were a little irritating, however. The bath tub was disappointingly small, but I can live with that just for a short stay. Staff very polite and helpful. Breakfast okay. Nice spacious ballroom in basement. Talking... More

Was this review helpful? Yes 1
18 reviews 18 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 18, 2014

Just had a cream tea at this hotel booked a table in the front of the sun lounge by the window. A lovely view. I had a decaf tea served in a lovely teapot matching the same pattern to all the crockery, ours was in a poppy style. The tray arrived serving sandwiches selected specifically by my husband.... Salmon, prawn,... More

Was this review helpful? Yes 2
Birmingham, United Kingdom
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 15, 2014

What a great holiday we have just had at the Cumberland Hotel. Rooms Good, very clean. We stayed in room 403 sea view. The staff were excellent very kind, and treated us like royalty. We went for 5 days with Plimbleys coaches. The biggest thing that made our holiday special is my husband is VEGAN. The hotel staff not only... More

Was this review helpful? Yes 6
Brighton, United Kingdom
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2014

Had a refurbished room but all the rooms seem to have creacking floors, even the short corridor outside three rooms creaked which really spoilt the weekend as after the bottle man emptied his bin at 7.15am and woke the neighbours the squeaks started and couldn't get back to sleep! The menu had a good choice in the evenings and buffet... More

Was this review helpful? Yes 1
Crawley, United Kingdom
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 15, 2014

We stayed at this hotel to attend a club dinner and dance. It is currently going through some major maintenance work and where the work has been completed it is excellent however other areas are very tired and in need of some TLC not least of which was our bedroom. The lift was out of action due to it being... More

Was this review helpful? Yes 3
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 24, 2013

have just returned from a 5day break at the cumberland with abacus coaches. the staff was very friendly and most helpful , the food was good and plentiful,had a large seaview room with balcony which unfoortunately the weather prevented us using. the only downside was the sqeeky floor boards and the noisy guests in the next room which turned out... More

Was this review helpful? Yes 1
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Additional Information about Cumberland Hotel Eastbourne

Address: 34 - 36 Grand Parade, Eastbourne BN21 3YT, England
Location: United Kingdom > England > East Sussex > Eastbourne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cumberland Hotel Eastbourne 3*
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Hotel Class
Official Description (provided by the hotel)
The Cumberland is one of Eastbourne’s Premier Hotels, commanding a wonderful position on the seafront overlooking the famous Flower-Decked Promenade, the Bandstand and the English Channel.In the Lounges and Wordsworth Restaurant, all of which have breathtaking sea views, you will find an ambiance of classic elegance. Entertainment is enjoyed throughout the year, including regular dancing in our Grand Cumberland Suite. Our 72 en-suite bedrooms, the majority of which have sea views, some with shared balcony, are tastefully furnished all with colour TV, Radio, direct dial telephone, tea/coffee making facilities and hair driers. We have a lift to all floors. Our Head Chef, one of Eastbourne’s best, prepares excellent cuisine with the utmost care, using only the finest ingredients, complemented by our extensive wine list. Our friendly, helpful and efficient staff will ensure that your stay at the Cumberland is a memorable one. ... more   less 
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