We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Imperial Hotel

16-32 Devonshire Place, Eastbourne BN21 4AH, England
Hotel amenities
Imperial Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #23 of 43 Hotels in Eastbourne
A recent review
4 of 5 stars reviewed 2 days ago
Diane A
Add Photo Write a Review

192 Reviews from our TripAdvisor Community

Traveler rating
    57
    79
    36
    11
    9
See reviews for
25
95
8
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (192)
  • Mar-May only
    (61)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (26)
All months
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Have just come back from holiday with my mum.We spent 4 days at this hotel on a Bowens coach holiday. After reading some reviews about this hotel I was a bit apprehensive about staying, but I need not have worried . Our stay was brilliant, food was very good and portions just right size for me and my mum. Service... More 

Was this review helpful? Yes
Kent, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My partner , myself and our 2 friends stayed at this hotel in November 2014 and we had a wonderful time we arrived on the Friday and we had Christmas dinner lol and on the Saturday we had New Year's Eve it was great !!!! The hotel was lovely although meal time was a bit pushy but that was ok... More 

Was this review helpful? Yes
Letchworth, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I felt like being in a old peoples home. Bedroom lock was loose, bathroom so small you can't even sit straight on the toilet. TV has a broken screen. Dinner was dreadful (looked like microwaves meals) Rude dinner staff (Chinese lady with no manners) Sat straight next to people we didn't know. Not what I call a dinner table. Will... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel in a twin room top floor with my friend for a 2 night break. We were greeted by very pleasant reception staff and told where everything was, the reception area was very nice and clean too, the room was very dated and the shower wasn't the best but it was clean and comfortable. The food... More 

Was this review helpful? Yes 2
East Sussex England
Top Contributor
51 reviews 51 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a lovely surprise the Imperial turned out to be. I was very unsure when booking it after reading some of the reviews but I need not have worried. We were greeted by a lovely young lady who could not do enough to help us. The room was big and airy with wonderfully high ceilings. The heating was rather over... More 

Was this review helpful? Yes
kidderminster
Top Contributor
88 reviews 88 reviews
25 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for three nights over the Bank Holiday and we had a pleasant stay. We only paid £25 pp dinner bed and breakfast so we didn't expect much. Firstly I must say I was NOT impressed having to share a table at meal times with complete strangers! Not acceptable I don't consider a two inch gap between tables being on... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were four friends who had booked this hotel as a Robinson's coach tour. On arrival we were greeted by Patrick, one of the managers, who was very pleasant and always around throughout our stay. The hotel was clean and looked newly decorated. We found the dining room very tastefully decorated - The Cunard Room - with posters of liners... More 

Was this review helpful? Yes 1
wigan
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 15, 2015

We went on a 5 day robinsons coaching holiday to the imperial hotel. It was clean and the staff were very friendly and helpful. We thought the food portion sizes were more for children. We thought it was very tasty if a bit small. We would go again.

Was this review helpful? Yes 2
Kent, United Kingdom
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 13, 2015

Myself and my son have just returned from the Imperial Hotel after a three night holiday. We were on the top floor, which was great no noise from above and as we were on the corner of the hotel we had views from all sides. The decor was dated but was clean and in the case of the curtains were... More 

Was this review helpful? Yes
Stockport
Top Contributor
138 reviews 138 reviews
46 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed April 9, 2015

This hotel is owned by Robinsons, and most of its custom comes from coach trips, and most of its clientele seem to be, like us, getting on a bit, so please bear that in mind. On first viewing this place seemed excellent, our room 304, was clean and bright and at the front of the hotel, although we did pay... More 

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question

5 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Other (2)
Check In Check Out
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay