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Imperial Hotel

16-32 Devonshire Place, Eastbourne BN21 4AH, England
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Imperial Hotel
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Ranked #22 of 43 Hotels in Eastbourne
A recent review
4 of 5 stars reviewed 2 weeks ago
Tony G Ipswich, United Kingdom
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178 reviews from our community

Traveler rating
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    33
    10
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ipswich, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our first experience with Robinsons coach and holiday deals. Wasn't expecting much because of the very modest cost. Pleasantly surprised. Correct to say some of the rooms are a bit tired, but they were clean, so no problem there. Contrary to another reviewers opinion, we found the food more than acceptable and whilst the choice was limited, we found it... More 

Was this review helpful? Yes 3
Billinge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No problems with Robinson's. First coach holiday. No problem with them, great driver, knowledgeable, professional. No problem with hotel, staff and room. Staff great. Food very poor in quality, choice and portions. Breakfast was dire and served individually. Full English worse I've ever. Small portion from the oven etc. Other diners on our table had been to other Robinson Hotels... More 

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Liverpool, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed four nights in this friendly comfortable hotel had to upgrade room as no other standard twin rooms available, room comfortable and recently decorated, food good, staff very helpful as my husband uses mobility scooter and as there is a portable ramp assistance was available Very satisfied.

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My stay at hotel imperial was very pleasant. For less than 30 pounds I had a room for the night, and a half board (dinner and breakfast) AND the hotel is almost right on the beachfront (only one building back from the sea). Brilliant location only a short walk to all of the towns attractions. The room was very clean,... More 

Was this review helpful? Yes 4
Hyde
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 23, 2015

Travelled on 5 day holiday with Robinson's Coaches. From being picked up, less than one mile from home, to returning home everything was better than expected. Our driver for the week, Gordon, was excellent and kept us informed throughout the journey. The trip included 2 day excursions, Worthing/Brighton and Tenterden/Rye. His knowledge of the history of the areas travelled through... More 

Was this review helpful? Yes 6
Burntwood, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 22, 2015

My wife and I had a lovely two night stay at the Imperial. This traditional seaside hotel was full of character and is staffed by a wonderful team who could not do enough for you and we always smiling despite the awful weather. Particular praise for Miraslava. Will definitely visit again soon, hopefully the weather will be a little kinder.

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nr leeds, uk
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

Me and my husband travelled with Robinsons the week commencing the 15th February.we had a lovely stay at the imperial hotel and all staff members we so nice and couldn't do enough for us.our waitress on the morning and as well as the evening was so pleasant and was always smiling.the hotel was In a good location just of the... More 

Was this review helpful? Yes 4
england
Senior Reviewer
8 reviews 8 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 4, 2015

we have just returned from a new year break at this hotel, we travelled with Bowens, who have been rescued from closure , by Tony and his staff. Not in way could this hotel, or Bowens, be faulted. Tony was available at all times (except when he went down with a very bad cold), the food ,staff,and general atmosphere, was... More 

Was this review helpful? Yes 4
London, United Kingdom
Top Contributor
50 reviews 50 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 17, 2014

I had booked an online discounted package with an upgrade. I am not sure what difference the upgrade made apart from being provided with a bowl of fruit which was nice. I was very impressed with the service in the dining room. You only had to wait a minute or so and a waitress or waiter came up to ask... More 

Was this review helpful? Yes 5
Oxfordshire
Top Contributor
76 reviews 76 reviews
13 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed December 17, 2014

My husband and myself visited this hotel using a Living Social voucher, the hotel was very clean and comfortable, the staff were very friendly and helpful, Elwira who served us in the dining room was excellent she was such a lovely person who we were able to have a bit of banter with, the food we had at breakfast and... More 

Was this review helpful? Yes 2
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