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Imperial Hotel

16-32 Devonshire Place, Eastbourne BN21 4AH, England
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Imperial Hotel
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Ranked #22 of 43 Hotels in Eastbourne
A recent review
4 of 5 stars reviewed 6 days ago
jacqueline b wigan
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183 reviews from our community

Traveler rating
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    76
    34
    10
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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wigan
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We went on a 5 day robinsons coaching holiday to the imperial hotel. It was clean and the staff were very friendly and helpful. We thought the food portion sizes were more for children. We thought it was very tasty if a bit small. We would go again.

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Kent, United Kingdom
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Myself and my son have just returned from the Imperial Hotel after a three night holiday. We were on the top floor, which was great no noise from above and as we were on the corner of the hotel we had views from all sides. The decor was dated but was clean and in the case of the curtains were... More 

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Stockport
Top Contributor
134 reviews 134 reviews
43 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is owned by Robinsons, and most of its custom comes from coach trips, and most of its clientele seem to be, like us, getting on a bit, so please bear that in mind. On first viewing this place seemed excellent, our room 304, was clean and bright and at the front of the hotel, although we did pay... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Stayed here as part of a coach holiday. Hotel is very dated. Avoid room 218 as heating does not work and they must have known this as heater in wardrobe. My 85 year old parents were freezing and even though we reported it twice they just put another heater in there. The food was appalling. Portions were very bland and... More 

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Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this well run hotel as part of a five day outing with 30 adults from our Royal British Legion in Dundry near Bristol. We were lucky with the weather an the hotel is well situated just off the front between the Pier and the Bandstand. The stay was on a half board basis and after breakfast and... More 

Was this review helpful? Yes 1
Ipswich, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 15, 2015

Our first experience with Robinsons coach and holiday deals. Wasn't expecting much because of the very modest cost. Pleasantly surprised. Correct to say some of the rooms are a bit tired, but they were clean, so no problem there. Contrary to another reviewers opinion, we found the food more than acceptable and whilst the choice was limited, we found it... More 

Was this review helpful? Yes 3
Billinge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 14, 2015

No problems with Robinson's. First coach holiday. No problem with them, great driver, knowledgeable, professional. No problem with hotel, staff and room. Staff great. Food very poor in quality, choice and portions. Breakfast was dire and served individually. Full English worse I've ever. Small portion from the oven etc. Other diners on our table had been to other Robinson Hotels... More 

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Liverpool, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 11, 2015 via mobile

Stayed four nights in this friendly comfortable hotel had to upgrade room as no other standard twin rooms available, room comfortable and recently decorated, food good, staff very helpful as my husband uses mobility scooter and as there is a portable ramp assistance was available Very satisfied.

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 3, 2015

My stay at hotel imperial was very pleasant. For less than 30 pounds I had a room for the night, and a half board (dinner and breakfast) AND the hotel is almost right on the beachfront (only one building back from the sea). Brilliant location only a short walk to all of the towns attractions. The room was very clean,... More 

Was this review helpful? Yes 6
Hyde
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 23, 2015

Travelled on 5 day holiday with Robinson's Coaches. From being picked up, less than one mile from home, to returning home everything was better than expected. Our driver for the week, Gordon, was excellent and kept us informed throughout the journey. The trip included 2 day excursions, Worthing/Brighton and Tenterden/Rye. His knowledge of the history of the areas travelled through... More 

Was this review helpful? Yes 8
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