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Imperial Hotel
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Ranked #24 of 43 Hotels in Eastbourne
A recent review
3 of 5 stars reviewed 3 weeks ago
SteamingMariner Edinburgh, United Kingdom
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155 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Edinburgh, United Kingdom
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Imperial is conveniently located just off the Promenade, close to the Bandstand in a street full of similar Victorian (Georgian?) buildings. If the tier of font steps are a challenge then a press of the convenient bell at the bottom of the steps brings the staff with a ramp for wheelchairs or scooters. Public rooms are in good order... More

Was this review helpful? Yes 1
London, United Kingdom
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 25, 2014

nice dated hotel, but very regimental on meal times. Tends to be used by coach parties mostly. some of the rooms need updating.staff very friendly. lift could be bigger.food very good but if anything goes wrong its a long wait

Was this review helpful? Yes 2
Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 25, 2014

Room very old fashioned, wardrobe was an old airing cupboard and only 2 plugs in the room. There were noisy extractor fans in the bathroom and one of the reception staff was very sarcastic. No outside seating area outside, most of the residents went to the hotel next store.

Was this review helpful? Yes 2
Huddersfield, United Kingdom
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 21, 2014

This was our fifth trip with Robinsons, but the first visit to Eastbourne, the Imperial is a lovely hotel, the staff are the friendliest and most helpful bunch of people we have come across. Our room was a premium room at the front of the hotel, lovely and clean, but I forgot to ask for a shower instead of a... More

Was this review helpful? Yes
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 18, 2014

We are half way through our stay with Robinsons and we think the hotel is a high standard compared to usual coach trips. Staff very friendly, food well above average for coach hols; worth paying xtra for premium room. Did not expect a sea view. Hotel deco good; cleanliness excellent. Beds bit too comfy!!

Was this review helpful? Yes 1
Greater Manchester, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 11, 2014 via mobile

Hotel good staff good. There are no proper ramps into the hotel you have clime about six steps while a member of staff pushes your mobility scooter up a temporary ramp not good. The dining room is down about four steps there is no ramp. This hotel would have got a better review if it had made proper provision for... More

Was this review helpful? Yes 3
Preston, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 28, 2014

The hotel is located just minutes away from the seafront. It is a well maintained building. The staff were very friendly and helpful. The food was very nice. Cleanliness of carpets and rooms could be slightly better though.

Was this review helpful? Yes 3
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 6, 2014

We had a 2 night stay for 2 breakfast and dinner. We could not fault the food which was hot, tasty and well served. All of the staff were very friendly and the rooms and public areas were spotless. The hotel is located very near to the beach and the local amenities. Lunch and afternoon tea is available in the... More

Was this review helpful? Yes 4
Chessington, United Kingdom
20 reviews 20 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 1, 2014

The Imperial Hotel was really nice. The food was good, nicely presented, and the waiting staff were attentive. The bedroom was a twin, beds very comfortable, with extra pillows and blankets in wardrobe if required. The bathroom was small, but had a hand basin, (minature, corner basin), shower and toilet, with shelf and mirror. Plenty of tea/coffee making equipment, and... More

Was this review helpful? Yes 4
Top Contributor
51 reviews 51 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed June 29, 2014

The location is excellent being virtually on the promenade and within easy reach of most things The rooms have the washbasin in the bedroom just like a B&B the toilet and bath(only) is in the "bathroom" which can be used if the proverbial cat didn't get their first. Very very few rooms have a shower although it escapes my reason... More

Was this review helpful? Yes 5
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Additional Information about Imperial Hotel

Address: 16-32 Devonshire Place, Eastbourne BN21 4AH, England
Location: United Kingdom > England > East Sussex > Eastbourne
Price Range (Based on Average Rates): $
Number of rooms: 105
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Also Known As:
Imperial Hotel Eastbourne

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