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All 41 Eastbourne hotels

New Wilmington Hotel

3.0 of 5 Hotel   |   25 - 27 Compton Street, Eastbourne BN21 4DU, England
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92%
Ranked #2 of 41 hotels in Eastbourne
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
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308 people have reviewed this hotel

Traveler rating
    200
    84
    19
    3
    2
See reviews for
61
140
12
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We recently stayed in the family room at The New Wilmington Hotel and it was really lovely. We were situated away from the restaurant, lounge area which is fantastic when you have young children. Everywhere was lovely and clean and the staff are fantastic and so friendly. When they made up our room they folded the children's pyjamas and even... More

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London, United Kingdom
Top Contributor
152 reviews 152 reviews
94 hotel reviews
203 helpful votes 203 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a very well located hotel with high standards, it's cleanliness, decor and maintenance would put some 5 star hotels to shame. We had a very good experience but in the spirit of constructive criticism there are a few minor improvements we would suggest. Firstly, we made a dinner reservation for 8pm before we arrived. On arrival it was... More

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Ealing, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another lovely few days in one of the friendliest and most homely hotels there is. Many thanks to all the management and staff who are always friendly, attentive and make you feel like a friend coming to visit rather than just another 'guest' - thank you to Lyn, Liam, Jon, Spiros, Caroline and Curtis for making our stay as relaxing... More

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New_Wilmington, General Manager at New Wilmington Hotel, responded to this review

Dear Bron B Thank you once again for taking the time to review the hotel, hope to see you soon. More

HK
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a double+single bed room for 2 nights. The room has the right size for 3 adults although I would not call it spacious. It is comfortable, clean and modern. It is meant to have Wifi in the room but the reception is bad for our room. Hence we have to go to the lift lobby for internet... More

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New_Wilmington, General Manager at New Wilmington Hotel, responded to this review

Dear BunnsHK Thank you for your recent review we are glad you enjoyed your stay and your breakfast I will pass this onto our chef, unfortunately we do not advertise that we have Wi-Fi available in every bedroom but had you stated at the time of booking we would of ensured to have allocated a room where this was possible,... More

leicestershire
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just returned from a 4 night stay in the New Willimington Hotel in Eastbourne. The hotel looked very welcoming and well cared for from the outside. On entering the reception area we found the check in proceedure was quick, effiicient and welcoming. We were told where our rooms were and how to get to them in a friendly... More

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New_Wilmington, General Manager at New Wilmington Hotel, responded to this review

Dear leicestereve Thank you for taking the time to write such a lovely review, we are so glad you enjoyed your stay and hope you will return one day. More

Warrington, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2014

This afternoon my Parents have been to this very friendly hotel for an Afternoon Tea - a voucher they had as a Christmas Present. They couldn't have enjoyed it more. The staff were very welcoming and they were so excited about the quality of the food. The tea consisted of wonderful sandwiches, delicious cakes, scrumptious scones and lots of cream... More

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New_Wilmington, General Manager at New Wilmington Hotel, responded to this review

Dear Carol Thank you for praise I will let all the staff know how much they enjoyed it, your parents are a lovely couple, we told them to pop in any time for a coffee or a sandwich. More

Dartford, United Kingdom
2 reviews
5 of 5 stars Reviewed March 9, 2014 via mobile

Right from the reservation we were treated as if we were family. Freindly staff who are willing to go that extra bit to help. Rooms clean and good size, brekfast excellent and cyclists are welcome. A lock up garage for secure bike storage. Easy walking distance to town centre

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New_Wilmington, General Manager at New Wilmington Hotel, responded to this review

Hi Graham H We are Glad you all enjoyed your evening with us and you will all visit again soon More

1 review
5 of 5 stars Reviewed February 22, 2014

Very friendly staff, made to feel welcome. Was lovely to come back to the bar after our evening out. and then go up to a comfortable, spacious room. Great service. Location perfect for theatres and restaurants. Thoroughly recommend for a short break at the seaside.

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New_Wilmington, General Manager at New Wilmington Hotel, responded to this review

Dear Mel D Thank you for you kind comments we are glad you enjoyed your stay and look forward to welcoming you again soon. More

Rutland
Contributor
17 reviews 17 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 4, 2014

Very pleasant welcome on arrival at the hotel. The room was a lovely size, was lovely and clean with a nice en-suite bathroom and tea and coffee facilities (loved the hot chocolate!) There was a problem with the boiler as the hotel was only opened at the weekend and the heating wasn't working in the room so quite cold. We... More

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New_Wilmington, Manager at New Wilmington Hotel, responded to this review

Dear Re-ads4 Thank you very much for your wonderful review. We're delighted you enjoyed your stay and look forward to seeing you again. Remember our Guest Club is free and means you receive the best offers throughout the year. Email or call and we will add you as a member. Thanks again. More

England
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed January 7, 2014

With thanks to Sue,Lynn,Jon and team for yet another great New Year break despite the horrendous weather,we loved the new restaurant and food was as good as ever.To anyone thinking of going to Eastbourne I can recommend the New Wilmington it's a great hotel near the sea and staff are all very helpful and friendly.Looking forward to returning soon.

Was this review helpful? Yes
New_Wilmington, Manager at New Wilmington Hotel, responded to this review

Dear Gussy47 What a fantastic review of your stay. Thank you so much and we wish you all the best for 2014. More

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Additional Information about New Wilmington Hotel

Also Known As:
New Wilmington Eastbourne
Hotel New Wilmington
Address: 25 - 27 Compton Street, Eastbourne BN21 4DU, England
Phone Number:
Location: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Eastbourne
#2 Family Hotel in Eastbourne
#7 Business Hotel in Eastbourne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — New Wilmington Hotel 3*
Official Description (provided by the hotel):
The friendliest welcome in Eastbourne ... The New Wilmington is an AA 3-star hotel, close to Eastbourne’s seafront, town centre and theatres. Hotel facilities include: 40 en-suite bedrooms, including lift level and ground floor rooms; free, unrestricted on-street parking; secure garages; a private lounge and bar and an 80-seat restaurant serving traditional home-cooked dishes.The hotel provides regular entertainment in the evenings, including live music in the bar lounge up to 4 nights a week. ... more   less 
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