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BEST WESTERN Lansdowne Hotel

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King Edward's Parade, Eastbourne BN21 4EE, England
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BEST WESTERN Lansdowne Hotel
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BEST WESTERN Lansdowne Hotel
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333 reviews from our community

Traveler rating
    129
    128
    49
    19
    8
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56
133
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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Bexhill, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here with my German Shepard who was only 10 months old and rather a large puppy, I was worried how she would behave as it was our 1st time away from home, The staff were excellent they put me at ease straight away, we had a lovely room, a lounge area downstairs where pets are allowed. I felt... More 

Was this review helpful? Yes 3
jamiesonb2015, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear MAI868, Thank you for posting your kind comments and Five Stars on Trip Advisor. I am delighted that you stayed at the Hotel, and our puppy was able to use the pets lounge. I would like to thank you in advance for recommending the hotel to other family and friends. On behalf of myself and the team at The... More 

Sevenoaks, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

A group of us stayed here on a weekend break with a small travel company. The staff were courteous and helpful. We found the food to be very good. It is a short distance from the town which is helpful and also The Congress Theatre where we enjoyed a show.

Was this review helpful? Yes 2
jamiesonb2015, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Sarah G, Thank you for posting your kind comments on Trip Advisor. I was very pleased that a group of you stayed on a weekend break, at the hotel. As mentioned the Lansdowne Hotel is in a great location for the theatre and the beach. I will pass on all your kind comments to the courteous and helpful staff.... More 

Tallahassee, Florida, USA
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited Lansdowne in Eastbourne and it was a lovely hotel. The people working the front desk were very kind and professional. We enjoyed the character of the family room we stayed in. It was an excellent value and incredibly roomy. This was my children’s favorite place of all the hotels we stayed on our journey. The room was essentially... More 

Was this review helpful? Yes 3
jamiesonb2015, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Amanda S , Thank you for posting your kind comments on Trip Advisor. I was delighted that you enjoyed the character of the family room and the décor. I was disappointed that you were not able to dine in restaurant, but were able to enjoy the good food in the bar. On behalf of myself and the team at... More 

Portadown, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

The Lansdowne has been in the same family for over 100 years and I have been staying there for over 30 years , on and off. I even remember the days of 'Old Mr. Lewis' who was so hospitable. Now the batton has passed to his son who still maintains personal control. Over the years we have witnessed many changes... More 

Was this review helpful? Yes 1
jamiesonb2015, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Robert G , Thank you for posting your kind comments and 5 stars on Trip Advisor. As mentioned the Lansdowne Hotel is family owned, and has been for 102 years. It is also part of the Best Western brand, however owned and operated individually. I will pass on your comments to the team that you cannot speak more highly... More 

Eastbourne
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I were going to a concert at the Congress Theatre and despite only living 5 miles away treated ourselves to an overnight stay. We were very impressed with the hotel. It had two main lounges and several nooks and crannies where you could also sit and relax. The hotel has real character and the staff were all... More 

Was this review helpful? Yes 2
jamiesonb2015, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Jimmy Z , Thank you for posting your kind comments on Trip Advisor. I was very pleased that you treated yourself to an overnight stay at the Lansdowne hotel. I will ensure that you get your free up grade on your next stay. I will also pass on all your kind comments to the very friendly and helpful staff.... More 

Contributor
14 reviews 14 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friend and I have been coming to the Lansdowne since 2006 and always find it consistently good and enjoyable. The staff couldn't be more friendly and helpful and nothing is too much trouble. The hotel overlooks the sea and the gardens are opposite with plenty of places to sit. The dining room always looks spotless with fresh flowers on... More 

Was this review helpful? Yes 1
jamiesonb2015, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Bransbyfolk, Thank you for posting your kind comments and 5 stars on Trip Advisor. I am delighted that you have returned to the hotel again, and enjoyed another enjoyable stay with us. I will pass on all your comments to the friendly and helpful staff. On behalf of myself and the team at The Lansdowne Hotel, we look forward... More 

Beaconsfield, United Kingdom
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our fifth visit and I am glad we paid the extra for a superior room. Very spacious, lovely view of the sea. Last time we skimped on a standard which was half the size and felt expensive! The lounges with a view of the sea are very comfortable. As usual we spent quite a bit of time there... More 

Was this review helpful? Yes 2
jamiesonb2015, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear redgraverose, Thank you for posting your kind comments on Trip Advisor. I was delighted that you returned for the fifth time, and stayed in one of our Superior Rooms. Our breakfast offering is currently being reviewed. The promised duvets will be in place very soon.. On behalf of myself and the team at The Lansdowne Hotel, we look forward... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 23, 2015

The place is dated, but that's part of its charm. The staff are very friendly and helpful. If you can get it on a deal, then its really worth it. Full price would probably be a bit too much. The breakfast isn't excellent but there is plenty to go around. Rooms are comfortable, if a little cold at times. Very... More 

Was this review helpful? Yes 1
Catherine C, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Hello there and thank you for your review. Sorry to see that breakfast didn't score highly with you - funnily enough that is an area where we usually get the most praise! As far as the temperature is concerned, unfortunately you can not keep everyone happy there and we could have provided you with a portable heater if you needed... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2015

hotel very clean and food lovely, not very hot at breakfast , but not realy sure what more you can do service very good . reciption staff not over friendly . cleaning lady for room was lovely very friendly and helpful . perfect place for us to stay with the grass over the road.

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
jamiesonb2015, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear E5978FCanthonys, Thank you for posting your comments on Trip Advisor. I was very pleased that you found the Hotel to be very clean and the food served lovely. On behalf of myself and the team at The Lansdowne Hotel, we look forward to welcoming you back very soon. Kindest Regards, Jamieson Berriman More 

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