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BEST WESTERN Lansdowne Hotel

3.0 of 5 King Edward's Parade, Eastbourne BN21 4EE, England
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Certificate of Excellence 2014
BEST WESTERN Lansdowne Hotel
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BEST WESTERN Lansdowne Hotel
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324 reviews from our community

Traveler rating
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    48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beaconsfield, United Kingdom
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars NEW

This was our fifth visit and I am glad we paid the extra for a superior room. Very spacious, lovely view of the sea. Last time we skimped on a standard which was half the size and felt expensive! The lounges with a view of the sea are very comfortable. As usual we spent quite a bit of time there... More 

Was this review helpful? Yes 1
jamiesonb2015, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear redgraverose, Thank you for posting your kind comments on Trip Advisor. I was delighted that you returned for the fifth time, and stayed in one of our Superior Rooms. Our breakfast offering is currently being reviewed. The promised duvets will be in place very soon.. On behalf of myself and the team at The Lansdowne Hotel, we look forward... More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The place is dated, but that's part of its charm. The staff are very friendly and helpful. If you can get it on a deal, then its really worth it. Full price would probably be a bit too much. The breakfast isn't excellent but there is plenty to go around. Rooms are comfortable, if a little cold at times. Very... More 

Was this review helpful? Yes 1
Catherine C, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Hello there and thank you for your review. Sorry to see that breakfast didn't score highly with you - funnily enough that is an area where we usually get the most praise! As far as the temperature is concerned, unfortunately you can not keep everyone happy there and we could have provided you with a portable heater if you needed... More 

1 review
4 of 5 stars Reviewed 1 week ago

hotel very clean and food lovely, not very hot at breakfast , but not realy sure what more you can do service very good . reciption staff not over friendly . cleaning lady for room was lovely very friendly and helpful . perfect place for us to stay with the grass over the road.

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
jamiesonb2015, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear E5978FCanthonys, Thank you for posting your comments on Trip Advisor. I was very pleased that you found the Hotel to be very clean and the food served lovely. On behalf of myself and the team at The Lansdowne Hotel, we look forward to welcoming you back very soon. Kindest Regards, Jamieson Berriman More 

Derby, England, United Kingdom
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights in a spacious double room to attend a family celebration in Eastbourne. The Landsdowne is a huge elegant hotel on the beautiful sea-front in Eastbourne within easy walking distance to the town centre. We parked our car for £1.00 a day at the front of the hotel using a voucher supplied by the hotel.... More 

Was this review helpful? Yes 1
Catherine C, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Thank you very much for your kind review of our hotel. I was actually here when the mentioned dogs were here and yes, I understand where you are coming from there! I am glad the staff dealt with the situation well! We hope to see you again soon. Kind regards, Catherine Clifford More 

Kent, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed for two nights on a dinner bed and breakfast deal, loved the feel as you walked in sea view room was huge and very clean the only thing that I wasent keen on was the blankets on the bed so so dated not that it made any differance to the wonderful stay we had,staff were exceptional food was great... More 

Was this review helpful? Yes 1
Catherine C, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Thank you for your review. Its great to hear that you had such a good stay with us and enjoyed everything to the atmosphere of the hotel to the seaview room. We will be changing from blankets and sheets to duvets this year so hopefully next time you come they will be in place! We look forward to seeing you... More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In common with the rest of Eastbourne this establishment is frequented by people of a certain age. I’d rather that than a place full of teenagers, so it’s not bad thing. It’s a typical Eastbourne hotel and is part of the mile+ of hotels that you’ll find along the sea front. This building is even older than some of its... More 

Was this review helpful? Yes 1
Catherine C, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Thank you for your very comprehensive review of our hotel and I'm happy to read that you found our hotel of a good standard. We do indeed keep our hotel well maintained and over the next year we will be looking at refurbishing several of our bedrooms. The staff here are mentioned alot, and we are proud of the good... More 

Edinburgh, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff made no fuss when I notified them that the train I was on was delayed and I would not be checking in until 23.15hrs. I was welcomed warmly by the night porters, and this welcoming attitude continued during my 2 night stay. Surprisingly spacious single room which was very quiet, was greatly appreciated. Good selection at breakfast. Lots... More 

Was this review helpful? Yes 1
Catherine C, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Thank you for your review of our hotel and I'm happy to read that you enjoyed your stay. Great to hear that the staff were so accommodating and that you found our single room to be of a good size and our breakfast good. We look forward to welcoming you here again soon. Kind regards, Catherine Clifford More 

Eastbourne, United Kingdom
1 review
5 of 5 stars Reviewed January 27, 2015

We stayed for 1 night at the end of January, we were met by Lovely, friendly staff, room was very clean and had all we needed, breakfast was very good quality, enjoyed our stay, we have already booked to re-visit.

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Catherine C, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Hello and thank you for your kind review. It is great to hear that you enjoyed your stay with us and that you have booked to come again! We look forward to seeing you in the near future. Kind regards, Catherine Clifford - Sales & Marketing Executive. More 

Sheffield, England, United Kingdom
Top Contributor
66 reviews 66 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed January 26, 2015

Pleasant, clean but otherwise unimpressive. Our room (328) is clean, tidy but were I here on business rather than just staying on a quick overnighter, I'd want a better desk, far better WiFi, and a bar that's open in the evening! Our sea view is nice, the roadworks outside are obviously out of the control of the hotel - but... More 

Was this review helpful? Yes 1
Catherine C, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Hello and thank you for your review. It would appear that there were quite a few positives about your stay although your review ended on a somewhat negative note! You were in one of our beautiful seaview rooms which is very spacious and well maintained. We were able to accommodate your dog and I am sure you appreciated our Pet... More 

Seaford, United Kingdom
Contributor
17 reviews 17 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 18, 2015

Our family stayed here for a week and cannot fault it. The staff were very polite etc. Breakfast was great. Our rooms overlooked eastbournes wonderful western lawns how better can that be? There is no car park, but for a £1 you can purchase a 24 hr ticket from reception. This is an old hotel so don't expect mod cons

Was this review helpful? Yes 2
Catherine C, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Thank you for your review of our hotel. Its great to hear that you had such a good stay with us! I will say however that although we are a traditional hotel which is reflected in our style, we do have all the mod cons you would expect in any hotel ie; wifi etc. We look forward to seeing you... More 

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Additional Information about BEST WESTERN Lansdowne Hotel

Address: King Edward's Parade, Eastbourne BN21 4EE, England
Phone Number:
Location: United Kingdom > England > East Sussex > Eastbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Lansdowne Hotel 3*
Number of rooms: 102
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Also Known As:
Best Western Eastbourne
Eastbourne Best Western
Hotel Style:
#9 On the Beach Hotel in Eastbourne
#9 Romantic Hotel in Eastbourne
#11 Business Hotel in Eastbourne

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