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BEST WESTERN Lansdowne Hotel

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King Edward's Parade, Eastbourne BN21 4EE, England
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BEST WESTERN Lansdowne Hotel
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394 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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surrey
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Arrived with a coach party,all very well organised,we were given our room cards as we got off the coach and were shown to a lounge for tea and coffee. Our twin room had everything we wanted ,was very clean but could do with updating .Furniture very old,small wardrobe,beds creaked and shower was just a dribble.we had to keep going down... More 

Was this review helpful? Yes 2
Catherine C, Owner at BEST WESTERN Lansdowne Hotel, responded to this review

Dear angela085 Thanks very much for reviewing our hotel. Glad to hear that you enjoyed your stay with us overall. Sorry that you didn't find the entertainment up to scratch - I will pass your comments onto our events office. However, I am pleased to read that you found the food 'excellent' and the staff very polite. We look forward... More 

South East England, United Kingdom
Level Contributor
116 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Back for a 2nd visit, this hotel still does the job in a reliable and slightly old fashioned way. Sea view room good, breakfast also satisfactory . This time we had a dinner in the hotel which was a little unimaginative but reasonably well cooked. The number of customers for this type of hotel is dwindling it just needs a... More 

Was this review helpful? Yes 1
Catherine C, Owner at BEST WESTERN Lansdowne Hotel, responded to this review

Dear 2_Romantics Thank you for your review of our hotel. Happy to hear that you found the room and food good. We are about to go into a period of refurbishment in our bedrooms to modernise some of them and we do already cater for young familes/people as we have some fantastic family bedrooms. We look forward to welcoming you... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Five of us enjoyed a two night break here. The rooms were spacious and very clean, the food plentiful and very well cooked. The staff were amazing and nothing was too much trouble. Thank you for a very pleasant stay. We will be back for a longer break next time.

Was this review helpful? Yes 1
Catherine C, Owner at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Lucy B's Mum Thank you for your kind review of our hotel. Im really happy to read that you had such an enjoyable break and that you found all aspects of our hotel so good. We look forward to seeing you for a longer period of time at some point in the near future. Kind regards, Catherine Clifford Partner More 

Aylesbury, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Eastbourne hotels were busy so unable to get into a hotel we have used before we booked the Best Western. The facilities are somewhat sparse even the bar was not open when one would expect. Our room was well presented and sizable and had great sea views. The hotel being quite old had a number of creaky floors and doors... More 

Was this review helpful? Yes
Catherine C, Owner at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Geoff M Thank you for reviewing our hotel. Great to hear that you found your room to be off a good standard and you were able to enjoy the fantastic views from our sea facing bedrooms. Sorry to hear that you found that the breakfast items were not topped up quickly enough. We do get extremely busy some mornings... More 

Horley, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We attended a family 80th birthday lunch at the hotel & it was superb! This hotel is is in a great location right on the seafront & only 5 min walk from the town & 10 min walk from the station...it's got a lovely friendly feel about it & the staff are all very friendly. The food & service was... More 

Was this review helpful? Yes 2
Catherine C, Owner at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Spenser M Thank you very much for your kind review of the our hotel. Great to hear you found our staff friendly and the food good. We do do an afternoon tea in our beautiful sea facing lounges every day of the week and on the second Sunday of the month we also do a special Vintage Tea. We... More 

Woking, United Kingdom
Level Contributor
228 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
5 of 5 stars Reviewed 1 week ago

I have previously used the Best Western Lansdowne Hotel for meetings but this was the first time I stayed as I was in Eastbourne for a conference. The offer of an extension on the check-out time is very welcome, though this maybe because I'm part of the Best Western Rewards programme - recommend joining! On the downside, the hotel occupies... More 

Was this review helpful? Yes
Devon, UK
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were headed for the Eurotunnel from Devon and needed a one night stopover to break the journey. As I first met my wife in Eastbourne 30 years ago, it seemed a good place to stop for a nostalgic visit. I wanted a seafront hotel and because I had Tesco vouchers I could use for Best Western hotels, The Lansdowne... More 

Was this review helpful? Yes 1
Catherine C, Owner at BEST WESTERN Lansdowne Hotel, responded to this review

Thank you very much for your review of our hotel. Sorry that your check in did not meet your expectations, but I am really pleased that overall you had a great stay with us and that you liked your bedroom and its views and our friendly staff. We look forward to seeing you again, hopefully for a bit longer next... More 

Seaford, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We held our wedding at the Lansdowne on 2nd July, the function rooms, guest rooms and bar area were immaculately clean and extremely spacious however it was not the rooms nor the fantastic views that made our special day so perfect, it was the amazing staff, their customer service was second to none. Right from the start when we booked... More 

Was this review helpful? Yes
Catherine C, Owner at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Claire B, Thank you very much for your lovely words regarding your wedding that you held here at the Lansdowne. I am so pleased that you loved the room so much and that you found the customer service to be exceptional. We hope that we will see you again here in the near future. Kind regards, Catherine Clifford Partner. More 

Chesterfield, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This isn't a review as we haven't actually visited the hotel but we were booked to stay for a week from 12th-19th July until a family issue forced us to cancel at very short notice . Massive thanks to Cally Hart the reservations manager who eventually dealt fantastically with our cancellation . We do hope to visit later on in... More 

Was this review helpful? Yes
jamiesonb2015, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear steve s, Thank you for posting your kind comments on Trip Advisor. I am very pleased that we were able to alter your booking efficiently. On behalf of myself and the Team at the Lansdowne Hotel, we look forward to welcoming you later on in the year. Kindest Regards, Jamieson Berriman More 

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