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All 41 Eastbourne hotels

BEST WESTERN York House Hotel

3.0 of 5 Hotel   |   14 - 22 Royal Parade, Eastbourne BN22 7AP, England
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86%
Ranked #3 of 41 hotels in Eastbourne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Mary P Gloucestershire, United Kingdom
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751 people have reviewed this hotel

Traveler rating
    398
    245
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (245)
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English first
Gloucestershire, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

An excellent hotel, situated directly opposite the beach and not far from the shops. My partner and I thoroughly enjoyed our stay and hope to return again soon. We had an upgrade to a room with a sea view for which we were extremely grateful. All the staff were extremely helpful and polite and being able to obtain a parking... More

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worcester park
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Booked via Travelzoo, when tried to check in, the check-in staff required PIN number from Travelzoo. Did not have this on me and I had to ring home and I asked them if I could use the reception phone to ring home. To my amasement one of the checkin staff (one on left) said that the phone does not have... More

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Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review

Thank you for your review. I am glad to see overall that you had a good stay with us and appreciated your seaview. Thank you for bringing to my attention 'telephonegate' - it is correct to say that the Reception house phone does not have an outside line but I understand your point and will take this up with my... More

Epsom, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

7 of us stayed here in 3 rooms , 2 family and 1 twin, the family rooms were massive and nice and modern I stayed in the twin which was perfectly adequate but not as luxurious as the other two. We found the staff very helpful especially the receptionists and restaurant manager. I took my mobility scooter with me and... More

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Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review

Thank you for your review. I am glad to see you and your party had a good time with us and appreciated our large seaview family rooms which are definitely worth the upgrade. We do like to give you as much as you want breakfast with quality local produce and we do also not try to rush you as there... More

Worthing, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

My elderly mum (who is young at heart) and I stayed at The York House Hotel last Friday night. We shared a family room with a sea view. Room was spacious and modern, with 1 double and 1 single bed, which were very comfy. It was a very hot evening, so the room did get pretty hot as well, so... More

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Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review

Thank you for your review. I am glad yourself and your mother had a pleasant stay with us and I am glad you appreciated the seaview 'value'. Thank you for your comments reference our breakfasts and dinner and also mentioning my staff. We hope to see you again on a return visit soon. More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We bought this break from Groupon or Wowcher - three nights and one dinner. I checked before buying that they were disable friendly and had a disabled adapted room. We arrived but when we tried to get to the room it is through a bar strewn with little tables and chairs, then through an ordinary width door with the bottom... More

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Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Lovely hotel. Room was very comfy. Had a bit of a walk from the lift tho. Staff very friendly. Resteraunt staff very good, especially the restaurant supervisor. The verandah was a nice place to sit at the end of the day. Shame it was difficult to park. Definitely visit again.

Was this review helpful? Yes 1
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review

Thank you for your review. I am glad you had a pleasant stay with us and thank you for mentioning my staff and specifically the Restaurant staff. I note your comment reference parking which as a beachfront hotel can be challenging in good weather as we get the day trippers as well so can depend on the time of arrival.... More

Worthing, United Kingdom
Top Contributor
115 reviews 115 reviews
27 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a reasonably large hotel overlooking the seafront about 15 minutes walk to the main centre. There is parking available outside the hotel. Park on arrival and get a parking voucher from reception which will cost £1 and last until 11am the next day. Reception staff are welcoming but we were somewhat fed up when given a room on... More

Was this review helpful? Yes 1
Surrey, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed at this hotel on Saturday 28th June 2014 as we had a red letter gift voucher for a hotel stay. Loved the place free parking in the side roads, pay and display cheap. Lovely veranda balcony at the front of the hotel with plenty of seating. The entrance was welcoming clean and looked nice. First impressions impressed.The staff... More

Was this review helpful? Yes 3
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review

Thank you for your review. I am glad to see that you appreciated the upgrade to one of our newest sea view rooms. Thank you for your comments reference my staff and about your overall experience. In relation to Breakfast we do try and cook little and often wherever possible but at peak times like a Sunday morning this can... More

Essex, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Staff friendly, upgraded room to sea view and glad I did the room was lovely. My only one complaint is being woken both mornings and 5.30am by noise from upstairs sounded like thirty people walking around a room.

Was this review helpful? Yes 1
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review

Thank you for your review. I am glad to see that you felt it worthwhile to upgrade to a guaranteed seaview room and that overall you had a pleasant stay. Thank you for the specific mention of my staff. Not sure what to say reference 30 persons at 5.30am - If I had known I would have charged extra! -... More

Derby, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We stayed 3 nights in this very comfortable, clean hotel in a room with a seaview. Beautiful view and room comfortable with twin beds, bath/shower and tea/coffee making facilities. We enjoyed the excellent breakfast and dinner with a choice of menus The food is excellent and we would probably come again just to enjoy the meals! All the staff and... More

Was this review helpful? Yes
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review

Thank you for your review. I am glad that you had a good 3 nights with us and enjoyed your Breakfasts and Dinners. Thank you for singling out Andrew as I know he will appreciate it, along with the mention for the rest of my staff. We hopefully will see you back again soon. More

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Additional Information about BEST WESTERN York House Hotel

Address: 14 - 22 Royal Parade, Eastbourne BN22 7AP, England
Phone Number:
Location: United Kingdom > England > East Sussex > Eastbourne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN York House Hotel 3*
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Also Known As:
Best Western York Hotel
Best Western Eastbourne
Eastbourne Best Western

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Eastbourne #3 On the Beach Hotel in Eastbourne #3 Business Hotel in Eastbourne #4 Family Hotel in Eastbourne
Hotel Class
Official Description (provided by the hotel)
Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours. ... more   less 
Number of rooms
85

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