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The Sheldon

9 - 11 Burlington Place, Eastbourne BN21 4AS, England
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164 Reviews from our TripAdvisor Community

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Orpington, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff really tried to go the extra mile. Thanks to Jordan who enabled 2 dinosaurs to order a takeaway as they couldn't use their App. The only minor niggle was that in Room 28 there was a roll-top bath which meant that you couldn't use the shower standing up when there was space for a shower room - maybe something... More 

Helpful?
Thank susan s
Judith B, Owner at The Sheldon, responded to this review

I can't think of a pair of nicer dinosaurs! If you prefer a shower, you just need to ask when booking! More 

england
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the Sheldon from Friday to Sunday end of Jan 2016 for sons birthday trip to Eastbourne to see his fave band do a small gig. Check in was easy, friendly,. We were given room 31, recently refurbished, there were five of us in one room, but there was still plenty of floor space, ensuite bathroom nice and big,... More 

Helpful?
Thank bluecow
Judith B, Owner at The Sheldon, responded to this review

Thank you very much. We have only recently launched the comfort family room which is suitable for up to 5 adults and so far feedback has been great! More 

Gillingham, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

We have stayed here every time we have come down to see a show at the theatre. Have never had a problem. Clean comfortable room (have tried all the grades of rooms) great breakfast and a car park, what more would you want..

Helpful?
Thank Bob B
Judith B, Owner at The Sheldon, responded to this review

Thank you very much! More 

1 review
5 of 5 stars Reviewed December 16, 2015

Lovely hotel. Run by a family and you really feel welcome. I had a few problems (work associated) and they were so helpful. Nothing was to much. The room was clean and fresh. The hotel itself was clean and homely. The breakfast was lovely too. I was travelling alone but felt safe and looked after and I would definitely come... More 

Helpful?
Thank Lyn C
Judith B, Owner at The Sheldon, responded to this review

It really was a pleasure, thanks for your lovely comments More 

Whitstable, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 11, 2015

We stayed here for a night in February. It was cold weather and the radiator didn't work in the bedroom ! The breakfast was ok but not what I expect from a 4* hotel. The location is good for the town and the room was clean.

Helpful?
Thank jean m
Judith B, Owner at The Sheldon, responded to this review

I am confused you stayed in February but only chose to review now? Our radiators all have thermostatic radiator valves, so you simply adjust to what suits. More 

Southampton, United Kingdom
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 3, 2015

Friendly hotel with good parking, The room was large and well furnished, King sized bed nice and comfortable. No Bath & shower was a little tired, however the breakfast was very nice. What was a bit of a downer was the fact of, having booked through Late Rooms, we sat down to breakfast only to be told we have to... More 

Helpful?
Thank Ronald W
Judith B, Owner at The Sheldon, responded to this review

I know you were unhappy with breakfast not being included, but you did accept it was written clearly on your booking confirmation when we looked together. We have many deals available to all our guests and feel we represent good all round value. We encourage guests to book direct to get the best deals! More 

East Sussex, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 21, 2015

Great location near town and sea, freshly cooked breakfast, super bed, clean and comfortable and at a great price. The owners could not be more helpful. Would definitely recommend it. The car park is an added bonus.

Helpful?
Thank 42toots
Judith B, Owner at The Sheldon, responded to this review

Many thanks! More 

Bracknell, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 14, 2015 via mobile

Stayed here with 7 year old child, lady in her 40s, and another in her mid 60s. Room 18 was a quiet room at the end of the corridor. We didn't hear any noise at all. Lovely spacious clean room. Bathroom did not have a bath, was quite cosy, but did have a shower cubicle. Ample free parking on site,... More 

Helpful?
Thank Bluebellmum
Judith B, Owner at The Sheldon, responded to this review

Our triple and adjoining rooms are perfect for mixed age groups, you can request a bath if you prefer when you book. I am unsure why your breakfast wasn't good usually we have great reviews for breakfast, so my apologies. More 

Maidstone, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 16, 2015

This is a large old building. It needs some expensive repair and I feel that the cost of this reflects the owners problems. The costly staff costs have been pared and this shows in (a) the breakfast room where the single staff works very hard to cater to guests. (b) the housekeeping staff again work hard to service the many... More 

Helpful?
Thank jabmar66
Judith B, Owner at The Sheldon, responded to this review

Thanks for your feedback! you are right, the building is a constant worry and as you saw we had scaffold up for the room during your stay. This has been fixed and scaffold removed. Good news for the wi-fi, we have been able to upgrade this week, so should be better for everyone. Our tanks have all been cleaned and... More 

Huntingdon, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed September 12, 2015

The Sheldon is situated in a quiet side street very close to the Promenade. It has 11 steps up to the hotel so would not be easy to access for severely disabled guests. Staff are friendly and helpful, both in reception and at breakfast. We had a superior room on the first floor. The room was spaceous and beds extremely... More 

Helpful?
Thank Eddie1738
Judith B, Owner at The Sheldon, responded to this review

We are confused as to which room you stayed in? We are always working hard to keep things in order and do indeed shampoo carpets very regularly. We are very clear on all our websites that we have 11 steps to the front door and when guests leave special requests mentioning any form of mobility we are always quick to... More 

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