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Vernon House Hotel

1 Compton St, Eastbourne BN21 3BP, England
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Vernon House Hotel
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Vernon House Hotel
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62 reviews from our community

Traveler rating
    38
    18
    0
    4
    2
See reviews for
11
35
4
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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There are newer reviews for Vernon House Hotel
See the most recent reviews
Birmingham, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 26, 2011

We stayed at the hotel for a week and judging by previous reviews we expected a lovely time. Apparently the hotel has been taken over in recent times which may explain the problems we encountered. The german shepherd is still there and yes it does go into the kitchen quite freely. The 'private' bar is in the basement and is... More 

Was this review helpful? Yes 6
VHHE, Owner at Vernon House Hotel, responded to this review

AVOID PROFESSIONAL COMPLAINERS..!!!! At Vernon House Hotel we take any complaint very serious and we also change anything if necessary for the benefit of the customer, we also dismiss customer that for they own reasons they want to hurt us. This customer forgot to mention that SHE/HE SOILED THE MATTRESS and we have to put a new one. They also... More 

Gillingham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 2, 2011

Very welcoming, room was clean and tidy - exactly what I expected for the cost ,which was very reasonable!

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Dartford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2011

My girlfriend and I have just spent the weekend in Eastbourne and our stay at this hotel was brilliant. We were welcomed at reception by the owner and his docile dog. We were provided with our parking ticket (only £3 for the day) and shown to our room. We stayed in room 3 - very clean, spacious room on the... More 

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Cockburn Town, Grand Turk
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 31, 2010

As per the majority of reviews here, yes room clean and comfortable, as was the rest of the hotel. What really let down the management, was that they have a very large dog (German Shepard, I think) which they allow to wonder around the hotel. Being British, of course I am a dog lover, I do however draw the line... More 

Was this review helpful? Yes 1
Isle of Wight, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2010

This is likely to be one of the most friendly hospitable hotels you will stay in. The accomodation is very comfortable (beds make for a very good restful sleep). My room was of a high standard of cleanliness - and taking a shower was a good experience too (these appeared to be brand new with plenty of nice shower water... More 

Was this review helpful? Yes 1
London
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 30, 2010

We stayed at the Vernon House Hotel on Saturday. Upon arrival we received a warm welcome from the owner. I was immediately struck by the cleanliness of the hotel which is always number one on my list of priorites together with service. The rooms have all the basics that you need. There is tea and coffee making facilities, a TV... More 

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Cobham, United Kingdom
1 review
5 of 5 stars Reviewed August 10, 2010

We stayed at this hotel after turning up very late in the evening due to another guest house in the area giving our booked room to someone else. The owners/staff were extremely helpful in helping us find somewhere to eat and made us feel very welcome, making a bad start to a weekend break a lot more comfortable. A great... More 

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Dudley, United Kingdom
1 review
5 of 5 stars Reviewed July 31, 2010

I came with my mother over 80yrs old and are both disabled our room was roomey clean and very confortable we had a little trouble with the steps at the entrance but there was always a member of staff or the owner himself to help us..The food was really good there where many empty plates after most meals also the... More 

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London, United Kingdom
2 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 25, 2010

Booking.com STATES luxury room has SEA VIEW AND SPACIOUS BALCONY, firstly has no balcony and sea view you have to lean out the window looking to your left to see.....be careful tho you could fall out!!!!!!! walked into the bathroom and it wasnt up to standards NOT CLEANED FROM PREVIOUS OCCUPIER. We had a full english breakfast which was luke... More 

Was this review helpful? Yes 12
Yudelmis, Owner at Vernon House Hotel, responded to this review

It was very clear that THIS CLIEND COULD NOT AFFORT THE LUXURY ROOM, he look for any reason to reclaim his money. He looks at many websites until he found one that describe one of our rooms and claimed as his. Our chef will cook the breakfast as require from customer and it goes direct from cook to the table,... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 18, 2010

Just back from a chill out weekend at the Vernon House Hotel. Like other reviews the hotel is lovely and very clean. The owners are lovely people and trying to lovingly restore this old building by putting back some of the original features and making a very good job of it. The only down side I emailed to request a... More 

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