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Bay Majestic Eastbourne Hotel

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26 - 34 Royal Parade, Eastbourne BN22 7AN, England
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Bay Majestic Eastbourne Hotel
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Bay Majestic Eastbourne Hotel
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313 reviews from our community

Traveler rating
    37
    130
    77
    39
    30
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37
182
3
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dagenham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

On reading some previous reviews about the Majestic Bournemouth I wasn't looking forward to my stay there last week 11th to the 15th of May but I was pleasantly surprised, admittingly it's a bit dated but the staff were friendly the food at both breakfast and dinner was really nice and the choice was good too. Everywhere was clean the... More 

Was this review helpful? Yes 1
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this review

Hi 709lindylou17. Thank you for posting such a fair review of our hotel. Pleased to hear you enjoyed all aspects of your holiday. Tony is a great driver and I will be sure to let him know what you think. Thank you again and we look forward to seeing you on your next visit. More 

Huddersfield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I returned yesterday from a weekends break with National Holidays. My first impression of the Majestic was "oh dear". The outside and some of the internal decoration does let it down - however there were many good points in it's favour! I have found with National Holidays you get what you pay for! If I had wanted 5* accommodation then... More 

Was this review helpful? Yes
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this review

Hi Hilary Cherry M. Pleased to hear the staff made your stay more welcoming, I will be sure to pass your comments to Helen and I know she will be thrilled to hear them. We are constantly trying to improve our public areas and we have a refurbishment plan for bedrooms. I am pleased you found the holiday value for... More 

shaw
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

had three nights stay which we enjoyed, agree with some comments about some areas of the hotel, particularly the lifts and the very steep stairs down to the restaurant, but even with renovation work in progress I'm sure that those two areas will need major structural work, having said that the fact that the room was comfortable and clean, the... More 

Was this review helpful? Yes
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this review

Hi popeyeWeedersq. Pleased to hear you enjoyed your weekend break with us. You are correct and we cannot change the stairs to the dining room but we are in the process of replacing the lifts, although we can’t make them bigger we can hopefully make them better. Pleased however this did not put you off and you would return to... More 

Blackpool, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

the hotel is in the midst of renovations. We paid for upgrade to standard plus room. Just meant it ad been recently done. But was average. Had an awful time with dining, because we were seated with another two gentlemen, and one had mental problems with dreadful eating habits, dipped a cloth (hankie?) in the water jug to wipe his... More 

Was this review helpful? Yes 3
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this review

Hi Maureen432. I am sorry to hear you did not enjoy your dining experience. If you had spoken to us we would have been happy to move you to another table. I did speak to your tour driver after you departed and I know she gave you the same information. She did think that you were not upset about this... More 

Windsor, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

bathroom smelly and floor tiles in shower dirty.dust and cobwebs everywhere.No heating and when I complained they said people did not like it to warm! several people I spoke to at dinner said they found it cold.eventually they put the heating on at 9.30pm but not in the mornings.Have stayed in lots of shearings hotels,they are usually fine.this is definately... More 

Was this review helpful? Yes 1
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this review

Hi Bluebell777 I am sorry to hear you did not enjoy your stay with us here at the Majestic. I am concerned to hear your room was not clean, I have passed your comments to the housekeeper who will be sure to look into this. I apologise if you found your room cold. As you can appreciate the weather is... More 

Travelers are raving about these Eastbourne hotels

Manchester
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Just returned from a coach trip with National Holidays, was a little worried that things may not be upto a high standard due to the price paid, turned out to be an excellent holiday, the hotel is a little dated but is clean and comfy, staff are wonderful and very helpful, meals really good value, basic but well cooked, all... More 

Was this review helpful? Yes 4
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this review

Hi LickleLeggs. What a great review. I will be sure to pass your comments to the staff especially Montana. Thank you for taking the time to post your 4 star review and we look forward to seeing you again in the future. More 

Lincoln, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Might have been Majestic once upon a time but sadly no longer lives up to it's name these days. The only thing you can say about it is that it does have sea views from it's lounges and many of it's bedrooms. Chipped paint everywhere and banisters on the stairways that were so grubby that you really did not want... More 

Was this review helpful? Yes 1
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this review

Hi Beverley B. Shearings offer 2 Hotel groups to guests, Bay hotels and Coast and Country Hotels. Coast and country are a more relaxed style of holiday and Bay is more entertainment based. Yes we have made some changes to our service to reflect this but we feel the holiday is still excellent value. We understand that not everyone is... More 

Pontefract, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 19, 2015

After mix up with our room and got settled we went for dinner it was not very good in fact we missed a meal on wednesday we ate out. Breakfast was ok Where hotels get there chefs from and who hires them dont know a lot about food and needs looking into by the owners of this hotel

Was this review helpful? Yes 4
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this review

Hi Brian G. I am sorry to hear you did not enjoy the meals here at the Hotel. The Majority of guests are happy with the choice and quality of our menus as you can see from previous reviews. We do try and please all with our selection and I am sorry to hear on this occasion we did not... More 

Birmingham, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 13, 2015

stayed at the majestic with Shearings for Easter. the staff on reception were very friendly and helpful.our room was very clean and bathroom was a decent size. dining area is a little bit cramped with tables being so close together . meals were of a good standard only one niggle was after your meal you have to go upstairs for... More 

Was this review helpful? Yes 5
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this review

Hi Robert L. Pleased to hear you enjoyed your stay here at the Majestic. I will be sure to pass your comments to all the staff and I know they will be pleased to hear them. Thank you for posting your review and hopefully we will welcome you again. More 

Chester, United Kingdom
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 12, 2015

First impression, tired and basic but staff efficient friendly helpful ,, food acceptable but dining room cheerless,exellant service from Peggy and Debbie,,evening entertainment good lovely atmosphere thanks to Paul,,the holiday was a huge success for us because Dianne was the best,,full.off information made it interesting,a very professional person,,

Was this review helpful? Yes 3
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this review

Hi Jeaniej339. Pleased to hear the staff made your stay enjoyable. I will be sure to pass your comments to them. Thank you for posting your review. More 

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