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Bay Burlington Hotel

Hotel website
26-34 Royal Parade, Eastbourne BN21 3YN, England
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Bay Burlington Hotel
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Bay Burlington Hotel
Bay Burlington Hotel
Bay Burlington Hotel
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500 reviews from our community

Traveler rating
    129
    188
    107
    40
    36
See reviews for
89
248
16
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
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Croydon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Went in to just make a booking at hotel, but was met by a very unfriendly woman on the front desk. Told straight away that we had to 'go online to book a room as it was not possible on their system '. When actually standing in their reception area, you would expect to actually be booked in right away,... More 

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Cornwall
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Having booked via Laterooms at £35 for B&B, the hotel is very easy to find (sat nav works) and the car park - which has CCTV - is situated in the road at the back of the hotel which runs parallel to Grand Parade. The rear entrance to the hotel is across the road from the car park and saves... More 

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St Helens
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has a great location, right on the promenade. Parking is available for a small fee. The hotel is very clean and the rooms were spacious - more than enough space for two and includes a TV and tea and coffee making facilities. The bar was well stocked and entertainment appeared varied. I only ate breakfast here which was... More 

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Joanne M. Your review of a recent stay under difficult circumstances is very much appreciated. Our best wishes are sent to all your wonderful family especially Mum and Dad. Lets hope they can revisit the hotel in the not too distant future to complete their stay. Best Wishes, Chris. More 

St Helens
Contributor
18 reviews 18 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Having stayed at the Burlington previously and had a thoroughly excellcent stay in a refurbished room I decided to spend the Easter weekend there. I booked through Shearings early,the coach sitting plan showed it had only four other occupants, and booked a seaview. We were given a grubby unrefurbished room 419. There was no comparison with the previous room we... More 

Was this review helpful? Yes 3
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Des C. The comments made regarding room 419, I'm pleased to say have now all been addressed as this room has undergone a complete refurbishment, including new bathroom. I read with interest your comment regarding the food and this will be looked into. All feedback is important to us and I thank you once again for taking time... More 

Liverpool, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel 27th March for my 67th birthday. We must say it was a lovely weekend, weather was awful but that's not the fault of the hotel. rooms were clean and tidy. food was very good and George our waiter was excellent as was all of the staff. The entertainment was excellent, and the compere was one hell... More 

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks to George4851 for finding the time to leave a great review of a recent stay. Your comments are very much appreciated. More 

London, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a three day break in this hotel for Easter. Everything was perfect. Excellent food and entertainment. Staff so friendly and helpful. Was upgraded to a sea view room free of charge. This hotel is a credit to hearings. Rooms perfect.

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

What a great five star review from John O. Many thanks. Glad we could make help your Easter perfect. More 

Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Being a first on shearings was apprehensive after reading reviews.well have to say it was one of the best short break holidays ever ,the price was fantastic hotel room good clean and sea view you have to upgrade to this,food great and plenty of it the extra breakfast deal for£1.20 is a must.entertainment good and mark the resident is a... More 

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks go to Bev B. Really pleased to read that your first experience with Shearings was a great one The Burlington is just a taster of what we can do so I hope you will continue to use our company. Thanks once again. More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Just returned frm burlington hotel, easter weekend, everything good as ususal, mark the entertainer worked hard as normal and was really excellant on sunday eve, thank you mark,for a good weekend & thank you to all staff at burlington hotel, this is already 2nd visit this year, hope go see you again soon, as it is so centeral to beach... More 

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Joy R for leaving a nice review of your recent stay. Good to read you will return for a third visit. More 

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed at the Burlington hotel from the 27th of March to the 30th of March it was a shearings trip and we had a superior room number 116',on the first floor. The room was ok but floorboards were very noisy and no air all in there as you could not open a window. When I booked over the telephone I... More 

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Pauline white for leaving a review of a recent stay. I was concerned to read you felt the premier room was not worth the money, many of our customers book this room particular because of the large size, seating area, and benefit of having both a shower and a separate shower, great views, seating area, large flat screen... More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My neighbours gave me a £100 voucher for my birthday and asked me to come and join them at the Burlington at Eastbourne. I was not sure being early in the year but I was pleasantly surprised, I had also mentioned it to my friend Ann and she also came along. The hotel is just diagonal of the Eastbourne Pier... More 

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Well it certainly looks like Erika L had a blissful week. Many thanks for the five star review. I know Mark, Moses & Marianne will be delighted to see they have received a mention. Thank you once again. More 

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