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All 43 Eastbourne hotels

Bay Burlington Hotel

26-34 Royal Parade, Eastbourne BN21 3YN, England
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60%
Ranked #27 of 43 Hotels in Eastbourne
A recent review
4 of 5 stars reviewed yesterday
Sue D High Wycombe, United Kingdom
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388 reviews from our community

Traveler rating
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73
197
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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High Wycombe, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

What a tired looking little room. Passing other rooms where cleaners were , it seemed some of the bigger rooms had been given a facelift ! (250 and 235 needed looking at too. )Food and staff really good .

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

first time in this hotel , nice room at the front over looking the sea.food was nice, staff were nice and friendly. only downside was not enough lifts. but would certainly go again. cannot say about the entertainment as were mostly out in the evening.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I spent a week at the Burlington recently. The accommodation was good and clean and the food tasty and varied. The staff were friendly and helpful to such an extent that one of the waiters, Bruno Pestena ran to my assistance at breakfast time when i was choking on a misdirected piece of food. His timely help saved me from... More

Was this review helpful? Yes 1
Dartford, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from seven nights at the Bay Burlington Hotel Eastbourne and as usual excellent staff made the holiday special. The hotel itself is old but fairly well maintained and the rooms are clean, comfortable and spacious. The entertainment manager, Mark, is quite a joy and it is impossible not to be inspired by his sense of fun and boyish... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank your Carol E for posting online a review of your stay. Sorry your room was effected by the small section of scaffolding that is being use to complete the works to our lovely old building. This work should take now more than four weeks and we have to carry these works out when the weather is suitable. Good to... More

Contributor
12 reviews 12 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have lost all my past reviews i have just replaced my phone and i thought all information would transfer. i have been all through your help list all robots.??? thanks fluffyessex1.help help help help help help help help help help help help help help can you email my old reviews thanks help help help.thanks fluffyessex1

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Haverfordwest, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We spent four days at the Burlington in May and were very happy with the hotel. We had been some years ago whilst they were refurbishing the hotel and had a terrible experience in a room which should never have been let. This time however the hotel was very comfortable and we had been given an upgrade to a room... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you richard96 for the very positive review. I found your comments regarding Eastbourne very interesting. Nice to read your return was more favourable than your first experience, just goes to show most things are worth giving a second try. A warm welcome awaits your third visit. Thanks once again More

newforest hants
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had an eventful trip due to our car cam belt breaking on the A27 at Havant, and had to decide weather to go back home by train, or carry on to Eastbourne. So glad we decided to carry on. The Burlington is a lovely grand old hotel, with super staff, superb breakfast, and evening meal,many thanks to our waiter... More

Was this review helpful? Yes 2
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks go to twelvebar for the great review of a recent stay. Yes shame about the Pier but there is every chance our grand old pier will be fully restored for summer 2015. Really like the suggestion of a live band, will pass this to our entertainment oginisers. Thanks one again for your very positive feedback. Very much appreciated More

Northwich, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed on a 5 day shearings holiday at this hotel commencing Monday 18 th august. After a 7 hour coach journey we were told upon arrival that there was no hot water in our room and that there was a problem with the boiler. No alternative accommodation was offered but told that the engineer would be coming the day... More

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you f222les for the review of a recent stay. Apologies once again for the lack of hot water during your stay. As highlighted this was repaired prior to you leaving. I was so pleased to read that you enjoyed the food and the hotel and it is also nice to read you acknowledged the efforts made by the staff... More

Cambridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just back from a three-day break. The hotel has a lovely position on the sea front just by the pier. The staff are all very polite and welcoming. The hotel is a little tired in places but is a beautiful building. The dining room and entertainment areas are very impressive. The food was very good with choices for all three... More

Was this review helpful? Yes 2
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you so much Caroline H for the fantastic five star review recently posted on line. A warm welcome awaits your return to the Burlington. More

East Sussex
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights with family as part of a 60th birthday celebration. In many ways the hotel is fine, but you really have to know what you're getting before you arrive if you don't want a bit of a shock. The hotel caters for a mostly retired clientèle, many of whom have obviously been coming here for... More

Was this review helpful? Yes
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Superlative for taking the time to leave such a comprehensive review of your recent two night stay. Have to agree the location is superb and easily allows you to get to the surrounding areas very quickly and with ease. Thanks for the nice comments regarding our staff, and my apologies for any confusion with your meal order, if... More

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Additional Information about Bay Burlington Hotel

Address: 26-34 Royal Parade, Eastbourne BN21 3YN, England
Phone Number:
Location: United Kingdom > England > East Sussex > Eastbourne
Price Range (Based on Average Rates): $$
Number of rooms: 159
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Also Known As:
Burlington Hotel Eastbourne

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