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All 41 Eastbourne hotels

Bay Burlington Hotel

26-34 Royal Parade, Eastbourne BN21 3YN, England
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60%
Ranked #28 of 41 hotels in Eastbourne
A recent review
3 of 5 stars reviewed 2 days ago
BusanDomo Busan
  • Reviews (367)
  • Photos (105)
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  • Room tips (162)
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367 people have reviewed this hotel

Traveler rating
    85
    128
    88
    35
    31
See reviews for
70
184
11
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • English first
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English first
Busan
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My parents (in their 60s) stayed here last week, and really enjoyed it. I spent two evenings there at the cabaret, and thoroughly enjoyed it. All the oldies were well entertained - the compere (Mark Snow) was very charismatic and had real charm - full marks to him! By all reports, the cabaret on Saturday was very good too. I... More

Was this review helpful? Yes 1
Ko Lanta, Thailand
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Visited Eastbourne and done a blind booking through laterooms for this hotel, I knew it was going to be disappointing as there was no images of the rooms with laterooms but so as not to spoil the occasion I went along with it and it is facing the seafront so it was not all bad. The rooms though are really... More

Was this review helpful? Yes 1
Derby
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Chose this hotel as it was one of the few we could find with nightly evening entertainment, which is very important for our elderly relatives. The hotel was clean, and the reception areas nicelly decorated. The access for the disabled is quite limited we could only find one level entrance through the dining room. The back entrance from the car... More

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thanks go to DerbyNursetraveller for a great review of a recent stay. Always good to read the food and what was on offer met with expectation. Please keep us in mind for future visits to Eastbourne. Thanks once again. More

Isle of Sheppey, United Kingdom
1 review
3 of 5 stars Reviewed 4 days ago NEW

The staff and the hotel were lovely and reception sorted out a problem I had quickly and efficiently. The down side was the food, we had the same menu a few weeks before at a Bay hotel on the isle of Wight and it was great. The food served at the Burlington was horrible and most of the time I... More

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Sue J for taking the time to post on line a review of a recent stay. I was sorry to read you did not enjoy the food as we do get many great reviews on food quality. However any problems with any part of a stay should be reported. I am sorry your expectations were not met on... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Took my elderley mother away and it was the ideal resort and hotel. hotel perfectly situated for everything, prom, pier, bus stops and the town with a great shopping centre. Reception was excellent, nothing was too much trouble. Food was very good , the dining room staff were very polite and most attentive. would most definately recommend this hotel and... More

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks to Wendy F for another great review of a recent stay. Always like to read that Mum enjoyed herself. A warm welcome awaits a return visit. Thanks once again. More

Liverpool, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Superb location. Rooms spotless good entertainment of an evening. Weather being fantastic made the week. Plenty of places to visit on your bus pass on your free day. Food was excellent, our waitress Carla was superb nothing was too much trouble and always had a smile, a credit to the hotel. All staff were very good. Will definitely return. Well... More

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks go to Joyceewan for a fantastic five star review. The comments are greatly appreciated. A warm welcome awaits your return. More

Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Arriving at the room discovered a letter on the bed which said moan now not when you get home Bathroom had shower fittings but no shower and the room was at 90 degress so moaned at reception and eventually changed to room with shower . the hotel is well positioned, the beds are extremely comfortable, the food in the restaurant... More

Was this review helpful? Yes 2
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Wheatear2013 for your review. What a pity our welcome letter was perceived in such a negative way. However good to read that on instruction from the welcome letter this lead you to report your needs and this was dealt with straight away by the team. I think it worthwhile to point out that we have very few rooms... More

Southport, United Kingdom
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We travelled in our own car to this large, older hotel. It's ready for an update in decor as it is slightly dull. We had a superior room on the 4th floor with an excellent view of the sea. The beds were comfortable with super clean, crisp, white sheets. A large clean bathroom, easy to use shower and bath, plenty... More

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks go to Lilsbeth for a great informative review. The comments regarding the staff and the hotel are really appreciated. Would love to welcome you back as it appears you found our hotel town and the surrounding areas exceeded your expectations Thanks once again for posting on line. More

Burntwood, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Burlington Hotel, Eastbourne, This is a Shearing Hotel, we travelled down from the Midlands by Shearing Coach (Swan Coach), We got to the changeover point (Motorway Services), this is an Hit/Miss system which depends on Coaches arriving at correct time BUT expect around 1 hour changeover time. The Hotel was average needs money spending on it, TV in room poor... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Ken H for taking time out to post on line a review of a recent visit. All reviews are important to us and they do help us develop our holidays. Thanks again. More

cumbria
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went to this hotel with two friends on a Shearings holiday ..I will rate it as being very good ..a little bit tiered in the decor ! The rooms could have been better but the main thing they were clean ...the food was exellenent ...every night we enjoyed our food ..the little man that serves coffee after the evening... More

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you busybee for the great review of a recent stay. Chef will be delighted to read this feedback. Glad to read the staff were as expected, sorry if our coffee server was not as pleasant as the rest of the staff think his team had just been knocked out the world cup!!. Thank you once again for an excellent... More

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Additional Information about Bay Burlington Hotel

Address: 26-34 Royal Parade, Eastbourne BN21 3YN, England
Phone Number:
Location: United Kingdom > England > East Sussex > Eastbourne
Price Range (Based on Average Rates): $$
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Also Known As:
Burlington Hotel Eastbourne

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Amenities

Bar / Lounge Restaurant Wheelchair access
Official Description (provided by the hotel)
Boasting Grade 2 listing status, The Bay Burlington Hotel is a grand and impressive hotel, ideally situated on Eastbourne’s picturesque seafront. The hotel overlooks the spectacular Carpet Gardens and Victorian pier and is within comfortable walking distance of the town’s wide variety of shops and local theatres as well as the seafront. One of our largest hotels, the Burlington has 159 bedrooms including many with spectacular sea views and the opportunity to upgrade to a Superior or Premier room. The restaurant has been recently refurbished and there is also a well appointed bar and coffee lounge serving refreshments throughout the day. Located at the base of the beautiful South Downs, Eastbourne has enough to keep the most enthusiastic visitor busy with abundant history, numerous scenic castles and lots of places of interest to see. ... more   less 
Number of rooms
159

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