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Bay Burlington Hotel

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26-34 Royal Parade, Eastbourne BN21 3YN, England
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Bay Burlington Hotel
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604 Reviews from our TripAdvisor Community

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Shrewsbury, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stopped overnight after reading the hotel description parking was find but was unaware that before six in the evening you pay. Was also led to believe that wifi was available throughout the hotel, wrong only available in the main areas of the bar and reception area. Rooms were clean and tidy with a good shower. Not double glazing so there... More 

Helpful?
Thank Dave M
Harpenden, United Kingdom
Level Contributor
249 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked a midweek break at the Burlinton hotel on the main sea front just past the pier. Room was a fair size a bit dated with an old fashion tv with 6 channels. Plus only Wi-Fi in lobby area. Otherwise a great value place to stay, helpful staff, food very good with plenty of choice and good presentation. Now serving... More 

Helpful?
Thank henlowboy
Croydon, United Kingdom
Level Contributor
302 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location, by the pier, with a lovely terrace bar area, so, even if it's raining, you can at least people-watch... The reception and bar staff are just wonderful (as are most of the restaurant staff). I could take them all home...! Mark Snow (Marky Mark), the resident entertainments host, is such good fun and really cares about giving people... More 

Helpful?
Thank EtoileSanderstead
Winchester
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice Hotel, lovely staff and brilliant location. We had a 3 night break with Shearings coaches, On arrival to our room I had to ask for cups to be washed as they were found dirty!! Rest of room clean and comfortable, Food was good and staff in all areas friendly and helpful. We had room 430 no view except fire... More 

Helpful?
Thank sunloverhampshire
Harrogate, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a five day break with Shearings. The hotel has an efficient and friendly staff run by the very approachable Sue. The meals were very good and the introduction of a self service high quality breakfast went down very well. the evening entertainment was overseen by the resident host Mark and his way of calling the bingo and... More 

Helpful?
Thank redrOn_11
Chester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff from the manager (Chris) down are hard working and efficient, rooms clean and tidy, restaurant efficient and large (can hold 280 guests). Very close to town centre, turn right and right again and your there.... The only let-down was the entertainment area which is badly laid out, the bar prices are rather on the expensive side but the... More 

Helpful?
Thank dabro2015
Edgware, United Kingdom
Level Contributor
79 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
3 of 5 stars Reviewed 1 week ago

The Burlington Hotel is one of Shearings better hotels Food good and service very good the waiter Franchesca was very good always smiling and helpful our Room was a reasonable size tv was modern but on the small size as room had been recently refurbished the only down side was the Bath/Shower as after 4pm there was no hot water... More 

Helpful?
Thank timetravelers
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My Wife and Myself booked a New Year Break at this hotel, and I have waited until now to write this review, after submitting my comments to Shearings and with no comment or acknowledgement from them. The Staff, the Service & Restaurant facilities, all first class and worth at least 4 stars. It is the Accommodation, The entrance and exit... More 

Helpful?
2 Thank Steve F

Travelers are raving about these Eastbourne hotels

Blackburn, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was fine, food and service were good, reception staff could not do enough for guests. Public areas have not been very well thought out, dining room would make a better entertainment area. There are very few seats that you can see the entertainment from - too many pillars and walls, only other seating room where you can get wifi... More 

Helpful?
1 Thank postcard77
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks go to postcard77 for taking the time to post a review on line. Pleased to read you were happy with the service and food provided. The ballroom/entertainments area is currently under review. Couldn't agree more about the fantastic location and yes it is lovely in the summer. So happy to read you will re visit. More 

Brighton, United Kingdom
Level Contributor
136 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I cannot understand the good reviews. The hotel is in a good location and is very big. We booked last minute so were not surprised to have a room at the back of the hotel with no view - no problem. However the room was like a sauna (in the middle of January) we decided it must be the radiator... More 

Helpful?
2 Thank RaymondsofWoking
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

I read with the interest the comments made by Raymondsofwoking. during the stay it was one of the coldest nights of the year so I can only apologise if our efforts to heat the hotel where overwhelming. A chat with the reception team would have lead to the offer of an alternative room. We receive great feedback for our dining... More 

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