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Bay Burlington Hotel

26-34 Royal Parade, Eastbourne BN21 3YN, England
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WEEKEND BREAKS FROM £89
Bay Burlington Hotel
Ranked #25 of 42 hotels in Eastbourne
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225 reviews from our community

    Trip type
Traveler rating
    56
    74
    58
    19
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Date Rating
S. Wales
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 23, 2013 NEW

The Burlington is a large old seaside hotel owned by Shearings Holidays. We arrived for our 3 day weekend break and were disappointed with the outdated appearance of the interior of the hotel, could do with some decorating and some of the areas were not very clean, especially the public toilet(ladies) in the entertainment area. However our room was ok... More

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Tyldesley, Lancashire
Top Contributor
78 reviews 78 reviews
29 hotel reviews
Reviews in 39 cities Reviews in 39 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 20, 2013 NEW

The hotel is owned and run by Shearings Holidays and is a very large old hotel. Our party had been booked for some time, and the majority of us were staying in single rooms. Check in was straightforward although there was a bit of a problem in establishing that my car parking had been authorised and paid for. The room... More

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See 4 more reviews by Aweighandappy for Eastbourne
Grimsby, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 11, 2013

Many of my intended comments have been mentioned previously AND frequently most recently by "terribletuba" on 20th April so to avoid Plagiarism of the comments regarding the condition of the room/bathroom I would just like to add some photos to confirm them AND point out that they have NOT been rectified as they must refer to the same room. The... More

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3 of 5 stars Reviewed May 10, 2013

Why some contributors expect Rolls Royce service for Mini money is beyond me. You have to constantly bear in mind what this place charges. With no reference to cost then yes - it could be better in many respects. However, as a budget hotel in a great location with staff who are on the ball - well it's not at... More

Was this review helpful? Yes 3
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
May 13, 2013

Thank you Steve F for taking time to leave a review. Good to read the comments made. Great comments regarding the staff and it will be a pleasure to welcome you back to the hotel. More

Toddington, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 8, 2013

Staff very friendly,room well equipped but rather tired. Breakfasts very good but evening meals were a great disappointment. Poor cafe standard rather than what we expected from an hotel. No fresh veg.or fruit with evening meal. For the price we paid I suppose it was decent value but this was my first and probably last visit to this hotel.

Was this review helpful? Yes 2
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
May 13, 2013

Thank you Malcolm S for posting the review. Whilst this is a one star reveiw the comments made are very possitive regarding the staff, room and breakfasts. The comments regarding the evening meals have been passed on to the Head Chef, however I would point out fresh fruit is always available.Its a real shame a return visit would not be... More

Wolverhampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 6, 2013

Excellent location, friendly staff and very good services. I went through shearing holiday package and most were old people. The hotel boy Daniel was very gentle, friendly, smart and made me comfortable among old group in the restaurant. You must see their service. All Guys really working hard and almost running all the time for giving quick service.

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
May 9, 2013

Thank you Diptimacy for taking time to post a great review. Always good to read nice comments such as these. I know Daniel will be pleased to see his name mentioned Once again thank you. More

England
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 6, 2013

16 of us just had a short 3 night break at this hotel As other people have said this is an old hotel & in some aspects a bit tired, but you will not beat it for value. The staff are excellent & very friendly, always trying to help. The evening entertainment is not London stage, but better than some... More

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See 2 more reviews by An_English_Man for Eastbourne
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
May 9, 2013

What a great Tag, An English Man. Another great review which represents the overall view of 16 guests, which is fantastic. So pleased to read the hotel was enjoyed and as stated in many reviews the location is second to none with fantastic views.Once again the staff get a mention and well deserved it is .A warm welcome awaits for... More

ipswich
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2013

Visited this hotel as part of a coach party. Greeting by hotel staff excellent and baggage handled efficiently. Room reasonable although dated and with poor television. Everything working and hot water always available ( not always the case in hotels costing much much more). Room serviced daily and kept clean for the duration of the stay. All public areas of... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
May 9, 2013

Thank you twophonesipswich for finding the time to leave another great review. This review seems to capture in a few sentences what we do here. Great welcome, comfortable surroundings brillinat location fantastic friendly staff. Couldn't have put it any better myself!!. Thanks again all reviews are greatly appreciated. More

Essex
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 29, 2013

This was our third visit to the Burlington in the last two years. No people who review on Trip Advisor only give negative reviews !!! This is an old hotel used throughout the year by Shearings. We were self drive. We arrived Friday afternoon for a 2 night break. My wifw and I in one room and my mother in... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
April 30, 2013

Thank you Robert P for taking the time to post another great review. So pleased to read all the family enjoyed the hotel. Mark always likes to see his name in print so I know he will be delighted to read this review. Thanks once again and I look forward to your fourth visit to the hotel. More

Coventry, England, United Kingdom
1 review
5 of 5 stars Reviewed April 28, 2013

This was our first trip with Shearings, we found everything excellent for our 5 day trip .Our driver KEVIN was excellent as my husband is disabled he helped with his wheelchair and help on and off the coach.The staff from reception to waitress Marilla and bar staff Danny and all the lads excellent and also Mark the manager you have... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
April 30, 2013

Love the tag Carol 1st Trip, lets make it Carol 2nd and 3rd Trip in the future. Thank you so much for your lovely review. Always great to read staff being named, they do love this. Our drivers will do all they can to help with any customers who might just need that little extra help and it is so... More

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Additional Information about Bay Burlington Hotel

Also Known As:
Burlington Hotel Eastbourne
Address: 26-34 Royal Parade, Eastbourne BN21 3YN, England
Phone Number:
Region: United Kingdom > England > South East England > East Sussex > Eastbourne
Amenities:
Bar/Lounge Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #25 of 42 hotels in Eastbourne
Price Range: $
Official Description (provided by the hotel):
Boasting Grade 2 listing status, The Bay Burlington Hotel is a grand and impressive hotel, ideally situated on Eastbourne’s picturesque seafront. The hotel overlooks the spectacular Carpet Gardens and Victorian pier and is within comfortable walking distance of the town’s wide variety of shops and local theatres as well as the seafront. One of our largest hotels, the Burlington has 159 bedrooms including many with spectacular sea views and the opportunity to upgrade to a Superior or Premier room. The restaurant has been recently refurbished and there is also a well appointed bar and coffee lounge serving refreshments throughout the day. Located at the base of the beautiful South Downs, Eastbourne has enough to keep the most enthusiastic visitor busy with abundant history, numerous scenic castles and lots of places of interest to see. ... more   less 

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