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Bay Burlington Hotel

Hotel website
26-34 Royal Parade, Eastbourne BN21 3YN, England
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Bay Burlington Hotel
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Bay Burlington Hotel
Bay Burlington Hotel
Bay Burlington Hotel
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491 reviews from our community

Traveler rating
    126
    185
    106
    38
    36
See reviews for
88
243
16
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
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    (491)
  • Mar-May only
    (118)
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    (103)
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    (117)
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    (153)
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Stalybridge, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have enjoyed a number of holidays at this hotel between Set and March over the past few years. The rooms were comfortable, however if you we staying on the top floors with sea views the wind got through the window frames and the room would be quite cold. The service was good and the food selection quite good though... More 

Was this review helpful? Yes 2
Hartlepool, United Kingdom
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

On first going to my room I thought another Bay Hotel. Room clean but tired. The carpet was worn. The hand basin in the bathroom mismatched and grout in the shower needing attention. But the hotel was updating room's in the hotel. I could live with the room at the price it cost me. I was on a sheerings 5... More 

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

What a lovely review from Silvafred. If we can make a holiday a bit more special by simply allocating two friends together we are more than happy to do this. Good to read you enjoyed your stay. Many thanks. More 

Bedfordshire, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was my 8th visit and the 1st this year, not a lot has changed since my last review. Again my friends and I had a great weekend, all staff very helpful, my daughter and husband had to stay at the Majestic as this hotel was full, but they were allowed to have their evening meal with us which was... More 

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Grecophile for a good review. I was concerned by the comments made regarding the food and this will be looked into personally. I do hope this blip will not deter you from continuing to use the hotel in the the future as you can see from previous reviews the food is getting some excellent feedback. All feedback is... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Just got back from Eastbourne stayed at the Burlington hotel. What a lovely place to stay nice rooms upgrade if u want too but our room ok staff excellent all very helpful meals very good and the night entertainment also good. All in all a very nice place to stay.

Was this review helpful? Yes 2
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you David T pleased to read the hotel succeeded in meeting your expectations. Kind words regarding the team they will be very happy to read this review. Thank you once again. More 

Birmingham, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I am on a short break with my elderly father and have enjoyed the most fabulous short break, which was fantastic value for money.Each year I visit this hotel the experience gets better. The food is piping hot with a great choice and all the staff from, reception to waiters to cleaners just cannot do enough to make your stay... More 

Was this review helpful? Yes 2
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thanks go to JohnT for the fantastic five star review. Great to read you like the new rooms, as more are being completed and will be available by the end of March. More 

2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Excellent room food and entertainment and staff. Especially Mark Snow who's warm personality makes the holiday for many. Ideal location opposite Pier and close to shops. South Downs and beautiful country side nearby.

Was this review helpful? Yes 4
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Another great short, concise review. Many thanks to Jean M for taking time out to leave feedback. Mark will be delighted to read he has another mention. More 

romford
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Been to the Burlington twice, both times for the Airshow, Although most of the guests are over 70, we found them all very pleasant, A big hotel but not lacking service, its clean, bright and spacious, the restaurant is well serviced, food is very good and service is better than average, plenty of choice, The basic rooms are basic but... More 

Was this review helpful? Yes 2
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Great review from Sunlover1Romford. I read with interest the comment made about the hotel not having many sea view rooms. We do in fact have over 40% of all our rooms with a sea view, these must be purchased at the time of booking. Hope this helps. Thanks for taking the time to post on line. Good to read you... More 

Hove, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from a 3-night stay at Shearing's hotel. Excellent position on seafront opposite the pier. Comfortable and welcoming with good food and friendly staff. Mainly elderly guests. Near shops, Buses to Brighton and Hastings stop close by. Recommended. Good value.

Was this review helpful? Yes 2
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks go to Ron753X for a great concise review. The review is very much appreciated, More 

leicester england
Contributor
16 reviews 16 reviews
13 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

my mum and dad went on a 5 day break here when my father took ill - paramedics came and took him to eastbourne hospital. the following week my father was still in hospital - myself and my mother needed somewhere to stay as we lived 200 miles away so we chose the burlington as my mum knew this hotel... More 

Was this review helpful? Yes 2
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you so much Sashaziggy for your very kind words. We hope dad is on the mend. We were happy to help at his difficult time. best wishes from everyone at the Burlington. More 

Bristol, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Three night stay at this Hotel ,don't really know how to describe it ,So first of all ll Reception staff were a little dismissive of us had to wait until they had finished their conversation until they acknowledged us.,But have to say that all other staff were lovely.Fransisco our waiter was excellent ,room was kept lovely and clean and bar... More 

Was this review helpful? Yes 2
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Denise R for posting online a review of a recent stay. Your comment regarding the reception staff concerns me and I will personally look into why this happened. Pleased to read you had a pleasant experience with our bar staff and Fransisco took care of you in the dining room Glad you liked aspects of your room and... More 

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