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Bay Burlington Hotel

26-34 Royal Parade, Eastbourne BN21 3YN, England
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Bay Burlington Hotel
Bay Burlington Hotel
Bay Burlington Hotel
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439 reviews from our community

Traveler rating
    107
    162
    99
    37
    34
See reviews for
79
219
11
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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Blackpool, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from a tinsel and turkey weekend at the Burlington with Shearings. We stayed in room 136 which is a good sized room but in need of some tlc. The carpet was threadbare and the gloss paint scuffed and needed repainting. The outlook was awful overlooking the kitchens at the back. So why the best hotel in Eastbourne? Well... More 

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yorkshire england
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 1 week ago

Really good 5 day break with shearings.We have been on a lot of shearings breaks but found this to be one of the best of their hotels.All the staff were extremely friendly and could not do enough for you.The rooms were clean and well serviced.The food was good for this type break. The only problem was the entertainment,if you didn't... More 

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you annemaic for a great five star review. Your comments regarding the entertainment will be looked into. Thanks once again. More 

Leeds, United Kingdom
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great weekend break, at the Burlington last weekend, travelled with shearings, a good journey down, followed by a quick check-in at reception.On arrival we were greeted with a glass of mulled wine, we sat and relaxed whilst the lifts were free.The hotel is very clean, and decorated lovely.As for the food, a very good varied choice,the only dissapointment... More 

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks go to Pat186411 for taking the time to leave a review. If there is any aspect of your stay that you are not entirely happy with please bring it to our attention ,I'm sure the eggs could have been done just to your liking. Mark will be pleased to see his name in "lights" once again. Thank you... More 

Blackpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The Burlington is a lovely clean and well run hotel, with good food and service our only problem was the size of our room and bathroom. Space between the bath edge and radiator only 22 inches OK if your a stick insect. we tried to change to a larger room but none available. entertainment average usual bingo and quiz and... More 

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Eric C for posting on line a review of a recent stay. Good to read you enjoyed your holiday, your kind words are very much appreciated. More 

Hayling Island, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Our 2nd visit to the Burlington for Turkey & Tinsel. Lovely time was had by all (24). Rooms have been upgraded and done nicely, food was good but not as hot as we would have liked - particularly breakfast. Entertainment great, Mark is such a funny man. All staff are very helpful and friendly. Would not hesitate to recommend this... More 

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Ann C for stating that you would recommend us to your friends. So pleased you enjoyed your weekend all 24 of you. Thanks once again. More 

Fareham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just spent an excellent weekend with comfortable accommodation and good food. The room was clean spacious and well furnished. The restaurant staff were very efficient, good and helpful and the entertainment was first class. There was plenty of choices for food and always well presented.

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

What a great five star review from John F many thanks. More 

Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned for the second time at the Burlington. Great room 313 sea view overlooking pier,staff are very friendly and welcoming ,rooms are clean,a few squeaky floor boards ,but not a problem. All meals very nice with usually 3 choices for starter main and sweet courses.every night entertainment including quiz bingo,and Cabaret. Turkey and tinsel even better value includes glass... More 

Was this review helpful? Yes
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks go to Barrie G for a great review of a recent Turkey and Tinsel break. Just what is needed at this time off the year. Look forward to seeing you in the new year. More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We had a most enjoyable stay - all the staff, be it dining room, reception and bedrooms were most helpful and friendly - something you don't seem to get these days We will be returning in Jan. 15 for another weekend.

Review collected in partnership with this hotel

Was this review helpful? Yes
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Another great five star review form daveandgeorgie. Many thanks for your kind words. More 

Kent, England
Top Contributor
159 reviews 159 reviews
31 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at the Burlington several times over the years. Why do we keep on going back? One very simple reason! All the staff are so welcoming and helpful. At the price, there can be nowhere in town that is better value. The majority of the bedrooms have now been refurbished as part of an ongoing programme. All are... More 

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Now that what I call a five star review. The team are delighted at these comments made by Tony 36. Look forward to seeing you again in 2015.Many thanks More 

1 review
3 of 5 stars Reviewed 1 week ago

Overall the experience was average but could have easily been rated very good or higher but let down by the bar running out of staple drinks and glasses due to the poor service. We had a number of room, some of which were in reasonable decorative order whilst other were sorely in need of a bit of tlc. The food... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank You Peter C for taking time to post on line a review of a recent stay. I was sorry to read that you felt the service from the bar did not meet with expectations. We endeavour to stock as many lines as possible to ensure our customers have the best choice from our bar. We did have an exceptionally... More 

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Additional Information about Bay Burlington Hotel

Address: 26-34 Royal Parade, Eastbourne BN21 3YN, England
Phone Number:
Location: United Kingdom > England > East Sussex > Eastbourne
Price Range (Based on Average Rates): $
Number of rooms: 159
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Also Known As:
Burlington Hotel Eastbourne

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