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All 41 Eastbourne hotels

Bay Burlington Hotel

26-34 Royal Parade, Eastbourne BN21 3YN, England
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60%
Ranked #28 of 41 hotels in Eastbourne
A recent review
3 of 5 stars reviewed 2 days ago
ken h Burntwood, United Kingdom
  • Reviews (359)
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  • Room tips (156)
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359 people have reviewed this hotel

Traveler rating
    84
    125
    84
    35
    31
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67
181
10
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • English first
  • Any
English first
Burntwood, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Burlington Hotel, Eastbourne, This is a Shearing Hotel, we travelled down from the Midlands by Shearing Coach (Swan Coach), We got to the changeover point (Motorway Services), this is an Hit/Miss system which depends on Coaches arriving at correct time BUT expect around 1 hour changeover time. The Hotel was average needs money spending on it, TV in room poor... More

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cumbria
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We went to this hotel with two friends on a Shearings holiday ..I will rate it as being very good ..a little bit tiered in the decor ! The rooms could have been better but the main thing they were clean ...the food was exellenent ...every night we enjoyed our food ..the little man that serves coffee after the evening... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Having visited this hotel previously, myself and my 94 year old father paid a return visit during tennis week in June. Despite this being probably one of the busiest times of the year, the service was excellent and the experience was thoroughly enjoyable. The food is very good with a choice each night and there is entertainment provided in a... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thanks go to John T and dad for the great comments posted of a recent stay. You are right to say the hotel was extremely busy but pleased to read both you and dad appreciated the effort made by team. Thanks once again for the five star review. More

Bradford, United Kingdom
Top Contributor
63 reviews 63 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked this shearing hotel on a self drive. Some confusion regarding the ability to pre book the parking but eventually sorted out and the staff were very helpful both on reception , at the bar and great staff in the restaurant. Noted some comments re the Full English that it ought to contain mushrooms, not be charged extra 65p but... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Brain M for the very informative review of your recent stay at the hotel. Good to read you enjoyed your stay, Some great tips. Thanks once again. More

Shanghai
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband had a mild stroke while we were staying at the Burlington. A waiter realised there was a problem, got the manager who rang an ambulance and we had help in a few minutes. Amazing but it gets better. Instead of having to leave the hotel at the end our planned stay, the hotel gave me a room to... More

Was this review helpful? Yes 2
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks go to Catieob for a wonderful five star review. My team were only to pleased to help during this difficult time. Our best wishes are sent to you both and hope your visit to England continues to be an enjoyable one. More

1 review
3 of 5 stars Reviewed 3 weeks ago

Stayed at the Burlington for the weekend and very disappointed with the breakfast, a full english to the best of my knowledge includes mushrooms (not to be charged an extra 65p per portion) and also one rash of very dry overcooked bacon, sausage of poor quality and under cooked, baked beans also poor quality. Whilst eating cereal the toast already... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Rob C for posting on line a review of your weekend break. Sorry to read your comments regarding the quality of the breakfast. The chef will look into these comments. We have produced a small breakfast supplement Menu based on our customer feedback, this has worked really well and the majority of customers like having the choice of... More

Middlesbrough, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

just returned from the burlington hotel yesterday what a brilliant stay the weather was fantastic which makes a change for the uk ! now to the hotel the room we had was on the side so we had half a sea view which was nice it was very clean and comfortable just hard to find ! not great if you... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Gisarne for leaving a great five star review of a recent stay. Bruno delighted to see his name mentioned. Thanks once again. More

West country
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location for shops, on sea front we were fortunate to have a sea view. Restaurant service was very good. Enjoyed the food. Lifts very small for large hotel. All staff were friendly and helpfull Would go again

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Lucylou 9 for your excellent review. More

Manchester UK
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We had a long road trip before we got to this hotel almost 12 hours with Sheerings Coaches so a lot of people were not in the best of moods on arrival however the warmth, efficiency and helpfulness of the staff soon had people starting to feel better. Our cases were taken to our room so we had a quick... More

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Ray S for taking time to leave a great review of your recent stay. The comments regarding the entertainments area are valid and this is something we are looking into sorting in the near future, with the introduction of a better sound system and large screens to help with viewing. Thanks once again. More

Gravesend, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 30, 2014

Just what we need for a weekend away from the four walls at home close enough to drive to and parking very good. Food was very good considering how many people are catered for and how cheap a weekend costs .we go at least a couple of times a year and are pleased with the service of all staff including... More

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you so much Pauline a for your fantastic review of your recent weekend stay with us. More

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Additional Information about Bay Burlington Hotel

Address: 26-34 Royal Parade, Eastbourne BN21 3YN, England
Phone Number:
Location: United Kingdom > England > East Sussex > Eastbourne
Price Range (Based on Average Rates): $$
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Also Known As:
Burlington Hotel Eastbourne

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Amenities

Bar / Lounge Restaurant Wheelchair access
Official Description (provided by the hotel)
Boasting Grade 2 listing status, The Bay Burlington Hotel is a grand and impressive hotel, ideally situated on Eastbourne’s picturesque seafront. The hotel overlooks the spectacular Carpet Gardens and Victorian pier and is within comfortable walking distance of the town’s wide variety of shops and local theatres as well as the seafront. One of our largest hotels, the Burlington has 159 bedrooms including many with spectacular sea views and the opportunity to upgrade to a Superior or Premier room. The restaurant has been recently refurbished and there is also a well appointed bar and coffee lounge serving refreshments throughout the day. Located at the base of the beautiful South Downs, Eastbourne has enough to keep the most enthusiastic visitor busy with abundant history, numerous scenic castles and lots of places of interest to see. ... more   less 
Number of rooms
159

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