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All 43 Eastbourne hotels

Bay Burlington Hotel

26-34 Royal Parade, Eastbourne BN21 3YN, England
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Ranked #27 of 43 Hotels in Eastbourne
A recent review
3 of 5 stars reviewed 2 days ago
patricia d Norfolk, United Kingdom
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389 reviews from our community

Traveler rating
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73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Norfolk, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

just returned from a week,s holiday in the Burlington. food was very good plenty of choice and excellent service from friendly staff. our room (207) was clean but the bathroom was small and cramped. the heated towel rail was very hot and we were unable to turn it of so the room was always hot and stuffy. reported it to... More

Was this review helpful? Yes 1
High Wycombe, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

What a tired looking little room. Passing other rooms where cleaners were , it seemed some of the bigger rooms had been given a facelift ! (250 and 235 needed looking at too. )Food and staff really good .

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

first time in this hotel , nice room at the front over looking the sea.food was nice, staff were nice and friendly. only downside was not enough lifts. but would certainly go again. cannot say about the entertainment as were mostly out in the evening.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I spent a week at the Burlington recently. The accommodation was good and clean and the food tasty and varied. The staff were friendly and helpful to such an extent that one of the waiters, Bruno Pestena ran to my assistance at breakfast time when i was choking on a misdirected piece of food. His timely help saved me from... More

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks to Ronbo, Bruno was only too happy to help in your hour of need. Thank you for the recommendation. A warm welcome awaits your return. More

Dartford, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from seven nights at the Bay Burlington Hotel Eastbourne and as usual excellent staff made the holiday special. The hotel itself is old but fairly well maintained and the rooms are clean, comfortable and spacious. The entertainment manager, Mark, is quite a joy and it is impossible not to be inspired by his sense of fun and boyish... More

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank your Carol E for posting online a review of your stay. Sorry your room was effected by the small section of scaffolding that is being use to complete the works to our lovely old building. This work should take now more than four weeks and we have to carry these works out when the weather is suitable. Good to... More

Contributor
14 reviews 14 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I have lost all my past reviews i have just replaced my phone and i thought all information would transfer. i have been all through your help list all robots.??? thanks fluffyessex1.help help help help help help help help help help help help help help can you email my old reviews thanks help help help.thanks fluffyessex1

Was this review helpful? Yes
Haverfordwest, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We spent four days at the Burlington in May and were very happy with the hotel. We had been some years ago whilst they were refurbishing the hotel and had a terrible experience in a room which should never have been let. This time however the hotel was very comfortable and we had been given an upgrade to a room... More

Was this review helpful? Yes
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you richard96 for the very positive review. I found your comments regarding Eastbourne very interesting. Nice to read your return was more favourable than your first experience, just goes to show most things are worth giving a second try. A warm welcome awaits your third visit. Thanks once again More

newforest hants
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We had an eventful trip due to our car cam belt breaking on the A27 at Havant, and had to decide weather to go back home by train, or carry on to Eastbourne. So glad we decided to carry on. The Burlington is a lovely grand old hotel, with super staff, superb breakfast, and evening meal,many thanks to our waiter... More

Was this review helpful? Yes 2
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks go to twelvebar for the great review of a recent stay. Yes shame about the Pier but there is every chance our grand old pier will be fully restored for summer 2015. Really like the suggestion of a live band, will pass this to our entertainment oginisers. Thanks one again for your very positive feedback. Very much appreciated More

Northwich, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 26, 2014

We stayed on a 5 day shearings holiday at this hotel commencing Monday 18 th august. After a 7 hour coach journey we were told upon arrival that there was no hot water in our room and that there was a problem with the boiler. No alternative accommodation was offered but told that the engineer would be coming the day... More

Was this review helpful? Yes 1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you f222les for the review of a recent stay. Apologies once again for the lack of hot water during your stay. As highlighted this was repaired prior to you leaving. I was so pleased to read that you enjoyed the food and the hotel and it is also nice to read you acknowledged the efforts made by the staff... More

Cambridge, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 25, 2014

Just back from a three-day break. The hotel has a lovely position on the sea front just by the pier. The staff are all very polite and welcoming. The hotel is a little tired in places but is a beautiful building. The dining room and entertainment areas are very impressive. The food was very good with choices for all three... More

Was this review helpful? Yes 2
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you so much Caroline H for the fantastic five star review recently posted on line. A warm welcome awaits your return to the Burlington. More

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Additional Information about Bay Burlington Hotel

Address: 26-34 Royal Parade, Eastbourne BN21 3YN, England
Phone Number:
Location: United Kingdom > England > East Sussex > Eastbourne
Price Range (Based on Average Rates): $$
Number of rooms: 159
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Also Known As:
Burlington Hotel Eastbourne

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