We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 41 Eastbourne hotels

Waterside Hotel

4.0 of 5 Hotel   |   11 - 12 Royal Parade, Eastbourne BN22 7AR, England
Hotel amenities
Save Saved
You added Waterside Hotel to your Saves list
Waterside Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
81%
Ranked #11 of 41 hotels in Eastbourne
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Caskal London, United Kingdom
Write a Review

269 people have reviewed this hotel

Traveler rating
    129
    89
    32
    14
    5
See reviews for
12
194
4
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Any
English first
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We chose a quiet time of the year to travel and we really enjoyed our short break in Eastbourne. My husband and I really enjoyed our stay in the Waterside Hotel, which we had walked passed when we had visited Eastbourne in a previous year. The service and staff are very welcoming and this is what you need during a... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

This place was an absolute shambles from start to finish. We had booked 3 double rooms for a total of 5 people. When we checked in we were all booked into room 3, not 3 rooms! The towels were dirty and the bed was very uncomfortable. Also the room was ridiculously hot and we had to leave the window open... More

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

All in all, not a bad hotel but lots wrong. Staff friendly enough without being overly helpful. Rooms comfortable albeit a little small. No iron or ironing board, which is a bugbear of mine. Not having a lift is a issue when you are on the 3rd floor and have cases to carry & narrow staircases. Breakfast ok, albeit a... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a relaxing weekend staying at the Waterside hotel. Staff were very friendly and the hotel was well presented inside. There were a few stairs to get up to our room. Breakfast was good too with a full English and cereal included. Parking was ok to find outside the hotel.

Was this review helpful? Yes
UK
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were much looking forward to our stay here, but it was really rather average and far from 'special' as the hype on their website had led us to expect. Because of a booking muddle by staff, (which had been well-handled by manager Mark), we had been upgraded to the Sunset "ultimate ocean view suite". This turned out to be... More

Was this review helpful? Yes 1
Dover, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My hubby annd I took advantage of a Groupon offer for two nights stay with full English breakfast included and were not disappointed. In fact, we were more than pleased with the choice we made. The staff are all very helpful and friendly, the room (a standard double) was a little on the small side but had everything we needed... More

Was this review helpful? Yes
gillingham
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location, 5mins from pier on seafront. Good full English & coffee. Our double room was small but it was their basic double. Saw a glimpse of their main rooms (called Sunrise & Sunset) & they looked a lot bigger with big bay windows overlooking the beach. Staff were extremely helpful although when we booked in for 2 nights they... More

Was this review helpful? Yes
London
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

this was excellent value at only £55 per night, including breakfast. The room was nice. The staff both evening and morning were really helpful and friendly - even sorting out breakfast for us even though we were 15 mins late.

Was this review helpful? Yes
Slough, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Lovely place. Jacuzzi room was beautiful. Location is lovely just a short walk from pier and 45 mins walk to beachy head. Rooms are comfortable and massages are lovely. The top marks are for breakfast..... lovely and just the right size. Some places serve obscene amounts for a full english but this breakfast was simple classic and more about quality... More

Was this review helpful? Yes
Dorking, England
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed for two nights in the sunrise room. The room was clean and pleasant but did not match the 'luxury experience' description on the website. It may have warranted it when it was first done but it is a bit tired now. Also the service was no more or less than you would expect from a seaside b&b but... More

Was this review helpful? Yes

Been to Waterside Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Waterside Hotel

Also Known As:
Waterside Hotel Eastbourne
Address: 11 - 12 Royal Parade, Eastbourne BN22 7AR, England
Location: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#1 Romantic Hotel in Eastbourne
#4 Luxury Hotel in Eastbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Waterside Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Waterside Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Waterside Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.