Quite pricey at £125 so was expecting a lot - room was lovely as was the bathroom (Room Aqua) but as it was a hot day it was ridiculously hot so sleep was fitfull. Breakfast was poor (why can't hotels not fry an egg?) but staff very nice and helpfull. I couldn't get the TV to work either! More

We had a nice stay in this hotel we only stayed 1 night but we thought it was good value for money. The staff were really friendly & helpful and our room with a sea view was worth the steps to get to it. The evening meal was excellent and the service really good we had booked a package which... More

We had high hopes before arriving here after seeing the photos on the website and as it was advertised as a boutique hotel we booked the deluxe sea view room a price tag of £130 per night including breakfast. I have to say the staff were very friendly and the seaview fantastic but thats where it ended, the room was... More

my partner took me here for a late valentines treat , the room was ok but not what we expected for the price , we had also booked two massages that were very good with the lady in the salon downstairs it could be a great hotel , but no lifts and lots of stairs and was really lacking the... More

Excellent hotel, each member of staff that served us, booked us in, got extras for the room etc. staff looked after us very well and cannot fault them. Restaurant is excellent, great fish dishes and some very good wines at reasonable prices. Just be aware there is no lift so anyone with dodgy knees etc should ask for a room... More

The Waterside Hotel feels quite refreshing amongst all the traditional and slightly bygone seaside charme Eastbourne has to offer and we had a very pleasant stay. We originally booked the February special offer, but due to overbooking were offered to rebook on the same rate on a date of our choice, which was great service. The staff was friendly and... More

We stayed in Osaka room and loved every minute of it. On arrival we were greeted and instantly thought it was lovely. Downstairs we entered the room and it was just how as we'd seen on the website. The main feat was the Jacuzzi in the corner. On the down side the fan in the Jacuzzi was quite noisy, but... More

We booked the two night indulgence package, and were in every way. The staff couldn't do enough for us. We took the evening meal on our second evening and were given five star treatment, the food was delicious. We're talking about a return next year with girlfriends. More

We thoroughly enjoyed staying at the Waterside Boutique hotel. The staff was professional and friendly. Although we found the rooms a bit small, the linen and towels were of a very high quality and the small touches like receiving a rose or the surprise complimentary liquer with hot cross buns was most thoughtful and so unexpected. The full english breakfasts... More