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Mai Samui Resort & Spa

Certificate of Excellence
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2/6 Moo 5, Laem Yai Beach, Ang Thong, Ko Samui 84140, Thailand
3 people have started booking this hotel
1 room 1 adult
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Mai Samui Resort & Spa
Mai Samui Resort & Spa
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1,160 Reviews from our TripAdvisor Community

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Mandurah and Peel Region, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Firstly, the hotel staff are incredible. So friendly and helpful at any time of the day. We had a deluxe room - bed was massive and the bathroom was spacious! The buffet breakfast has everything!! We only ate at the restaurants a few times (a little pricey for what you get - but that's always the way with any hotel)... More 

Helpful?
5 Thank tahliaandrews
Yalyong O, General Manager at Mai Samui Resort & Spa, responded to this review

Dear Khun tahliaandrews, First of all, thank you very much for staying with us recently and thanks again to spending your time to give us the review. It is great to read that you had a memorable holiday. I am pleased that you found our resort to be relaxing and the service to be attentive. Thanks once again for choosing... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 5 days over Christmas and did absolutely nothing - perfect ;) Highlights: breakfast, the room and huge bath, cleanliness, friendliness, regular free shuttle service (yes, we did put on shoe just the once), massage - not at the hotel but with the lady on the beach, wifi.

Helpful?
7 Thank TheNickimouse .
Yalyong O, General Manager at Mai Samui Resort & Spa, responded to this review

Dear Khun TheNickimouse, Thank you for choosing the Mai Samui beach resort and Spa to spend your holiday. We much appreciate that you took the time to share your wonderful experience and that you found our facilities very comfortable as well as our food options tasty. We would welcome to opportunity to see you back sometime in the future. Best... More 

milano
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 1 week ago

I just got back from 10 days at the hotel and I worked in the travel business. First of all this is not a 5 star deluxe hotel, its a good 4 star hotel, if you are looking for a 5 star hotel then you are looking the wrong place. The rooms are nice and comfortable, bathrooms are very nice... More 

Helpful?
12 Thank jmilan
Yalyong O, General Manager at Mai Samui Resort & Spa, responded to this review

Dear Khun jmilan, Thank you for leaving a review on your recent stay with us. We apologize that your visit was not as expected. I hope we will have the chance to welcome you back soon for you to experience what The Mai Samui Resort and Spa really is all about. Best regards, Mr. Yalyong Ongsanam Group General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 2 nights at the Mai Suamui, when we arrived it was about 8pm in the evening and we had been traveling for sometime during some very stormy weather so we were happy to get there and check in. The hotel was amazing , very beautiful, lovely Asian and oriental feel to it with lovely swimming pools. The... More 

Helpful?
13 Thank Rhys R
Yalyong O, General Manager at Mai Samui Resort & Spa, responded to this review

Dear Khun Rhys R, Thank you very much for sharing your experience on TripAdvisor. We much appreciate your feedback and taking the time to let us know, all your points are well noted. Your feedback is valuable to me and the team so we can continuously strive to improve our product and services. Despite, we enjoy a several number of... More 

County Donegal, Ireland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in a wonderful villa suite room with its own private pool and it was simply special. The food at the hotel was very good and they even gave us a special meal that was to die for. It is a little bit out of the way and considering my luggage went missing somewhere in Paris en route I... More 

Helpful?
8 Thank John F
Yalyong O, General Manager at Mai Samui Resort & Spa, responded to this review

Dear Khun John F I can't thank you enough for your wonderful review shared here on TripAdvisor! It is pleasing to read that we were able to provide you with a memorable experience. Thank you very much for choosing to spend your holidays at Mai Samui Resort. We look forward to welcome you back at your second home "Mai Samui"... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is a bit further out, so not good if you are wanting to spend a lot of time in Chawang, but if you are after a relaxing time sitting by the pool or swimming in the ocean with friendly staff and nice drinks this is a great place. The wifi was strong throughout the resort One issue was due... More 

Helpful?
8 Thank Nnlsbin
Yalyong O, General Manager at Mai Samui Resort & Spa, responded to this review

Dear Khun Nnlsbin Thank you for choosing Mai Samui for your valued holiday, as well for your glowing review of your stay. We are happy to know that you thoroughly enjoyed with us, the food, and the service of our lovely staff. Wishing you everything good in 2016, Warmest regards, Mr. Yalyong Ongsanam Group General Manager More 

Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I and our 30 yo daughter and her fiance spent just over a week chilling after Christmas in Singapore. We arrived at about 8.30pm and initially were a bit underwhelmed by the entrance and reception area. It is quite small but understandable when you see how compact the resort is in daylight. Next morning we saw the... More 

Helpful?
10 Thank Chris G
Yalyong O, General Manager at Mai Samui Resort & Spa, responded to this review

Dear Khun Chris G Thank you for your nice review shared. Delighted to read you enjoyed the stay. We have taken note of all positive and valued suggestive and manager concerns will be taking care of an improvement. Look forward to serve you again if come back for holidays in Koh Samui. Warmest regards, Yalyong Ongsanam Group General Manager More 

Perth, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Thank you to the amazing staff at Mai Samui Resort. We arrived 27th December & departed 4th January. We can only offer our sincerest praise to all the staff who were always smiling, helpful and genuine in their hospitality. Prior to booking we checked the reviews on Trip Advisor & chose to book our Christmas getaway 8 night Scoopon package.... More 

Helpful?
11 Thank sb138
Yalyong O, General Manager at Mai Samui Resort & Spa, responded to this review

Dear Khun sb138 Thank you for sharing your positive review after your holidays. Happy to learn you enjoyed the stay and hotel is met with your expectation. Look forward to serve you again for coming future. Wish you and family members a prosperous new year 2016. Warmest regards, Mr. Yalyong Ongsanam Group General Manager More 

Canada
Level Contributor
123 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
3 of 5 stars Reviewed January 5, 2016

I booked this hotel based on the more than outstanding reviews on tripadvisor, but often wondered whether we ended up in the right place. I suppose that when it seems too-good-to-be-true it usually is. It was undeniably nice, but also way overpriced and overrated for what it offered! Pros: - The pool in the main "building" looks great. - Breakfast... More 

Helpful?
9 Thank Neron1234
Yalyong O, General Manager at Mai Samui Resort & Spa, responded to this review

Dear Khun Neron1234 Thank you so much for your value comment, we are certainly disappointed to learn that part of your experience with us did not meet your expectations. We send the inspector who are represent from Owner to check spot by spot as your comment. Again you are the Value customer and your comments are very helpful. Please let... More 

Montreal
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed January 2, 2016

This is a nice yet quite 'industrial' type of resort. On the positive side, the staff is cordial and the rooms are very nice. Our room 'deluxe' was on the second floor of the 'mountain' side of the resort. It offered a 'boutique hotel' sort of decor and the bathtub is certainly impressive. The little balcony was a nice place... More 

Helpful?
5 Thank Maika-Laura
Yalyong O, General Manager at Mai Samui Resort & Spa, responded to this review

Dear Khun Maika-Laura Thank you for choosing Mai Samui for your holidays. Terribly sorry for an inconvenience caused and totally disappointed to read we can't serve you to your satisfaction. We do apologize about the Yoga class, actually we do Yoga in yoga room but on that day we have closed Yoga room to do some maintenance that why we... More 

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