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Moevenpick Koh Samui Laem Yai

Certificate of Excellence
57/6-7 Moo 5, Ang Thong, Ko Samui 84140, Thailand (Formerly The Passage Samui Villas & Resort)
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Moevenpick Koh Samui Laem Yai
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Moevenpick Koh Samui Laem Yai
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530 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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  • All months
    (530)
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    (134)
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Hillerod, Denmark
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed today NEW

Rooms are good and large, but the individual buildings are very cramped together. Pool area is excellent. The restaurant food is very poor. Totally unspiced Thai food - and they did not ask if we wanted it spiced or not. We ate there twice with poor experience during our stay and thereafter we found restaurants outside.

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Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just spent 8 wonderful relaxing days at this resort. We had booked a pool access villa but on check in were upgraded to a villa with our own private plunge pool. The resort is clean and well maintained and the rooms spacious and clean. The staff are friendly and always greeted us with a smile. Even though the beach is... More 

Was this review helpful? Yes 2
mhrsamui, General Manager at Moevenpick Koh Samui Laem Yai, responded to this review

Thank you for posting a nice review following your stay at our resort, letting us know that you enjoyed your stay with us. Regarding our beach, this is true that we have a problem this year with the tide. It’s been a year with very big tides, and this has not allowed people to swim, except if one walked far... More 

Hong Kong
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our party of 7 stayed over Christmas and New Year. We booked a year in advance to The Passage after doing extensive research and arrived soon after it had been re-branded as Moevenpick (interestingly we did not know this was happening and got a bit of a shock when The Passage website suddenly disappeared just before we arrived - perhaps... More 

Was this review helpful? Yes 1
mhrsamui, General Manager at Moevenpick Koh Samui Laem Yai, responded to this review

First of all, let me thank you for taking the time to write your comments regarding your stay at Mövenpick Resort Laem Yai Beach Samui. It’s true that during the start of 2015, we faced some problems due to the re-branding of our property and some challenges in staff training, facility, organisation and such. We have previously sent a letter... More 

Southport, Australia
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful 8 days in this resort. Our pool access villa was spacious and very comfortable with our own lounges on the pool deck. The indoor/outdoor shower adds charm. The restuarant looks across the beach to the passage with many islands and the mainland in the distance. There is a constant parade of boats to watch. The staff... More 

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mhrsamui, General Manager at Moevenpick Koh Samui Laem Yai, responded to this review

Many thanks to your review. It's great to learn that you appreciated your stay at Mövenpick Resort Laem Yai Beach Samui, and that you have overall enjoyed your time with us. We hope to welcome you again in the near future. Once again, thank you for your nice review. Best regards, The General Manager More 

Geelong, Australia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just returned from a family holiday at this Moevenpick resort. We had a group of 10 including 4 children aged from 2 to 15. The resort catered for all of us. We chose a "Pool access Villa" which gave us access to a pool and two lounge chairs at our door. There are three pools - one which... More 

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mhrsamui, General Manager at Moevenpick Koh Samui Laem Yai, responded to this review

Thank you for posting a review on TripAdvisor following your stay at Mövenpick Resort Laem Yai Beach Samui. We are indeed delighted to learn that you enjoyed your entire stay with us from the time you arrived until the time of departure, and we really appreciate your recommending us. I will forward your nice comments to all the team. Once... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Cannot fault this place, staff are friendly, reception helpful, can organise tours at competitive price and bike hire too at 300baht a day. Stayed 3 nights great food, had 2 dinners, one night with cabaret show and last night fire show with seafood and best steak i ever had in my life, cost 1250per person. The beach is not for... More 

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Coffs Harbour, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The pools were great, very clean and 3 big sided ones to please everyone. Great for doing laps. The food was average but a bit pricey for what was served up. On Friday night they had a buffet but it seemed disorganised and the food cooked to order was not done very well. My seafood had to be sent back... More 

Was this review helpful? Yes 1
mhrsamui, General Manager at Moevenpick Koh Samui Laem Yai, responded to this review

Thank you for taking the time to provide us with your feedback on your recent stay at Mövenpick Resort Laem Yai Beach Samui. Please accept our deepest apologies. We were quite disappointed to read your unpleasant experience with our seafood BBQ. We have passed your comments to our chef for an immediate improvement. We also regret very much the miss... More 

Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had high hopes of this Movenpick property, but I think they were still working out the kinks after taking ownership. Let me first say that I would not dissuade anyone from staying here, as we did have a very relaxing 8 nights here. You know when you have had an excellent holiday and so have high expectations when you... More 

Was this review helpful? Yes 3
Brisbane, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just returned from 8 nights at the Movenpick Resort on Koh Samui and had a great time. It was a special package that we had, presumably offered because of the re-branding of the resort, so it is difficult for us to comment on prices. Our package also included several vouchers, including spa massages and the cooking class. Both... More 

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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

My wife and our 5 year old child were recommended to stay here by a family member. We looked around for a number of hotels but had not heard about this one (named The Passage at the time) - so we were a little apprehensive but decided to give it a try as the price was very reasonable. Upon arriving... More 

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