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Four Points by Sheraton Penang

Certificate of Excellence
505, Jalan Tanjung Bungah | Penang, Malaysia, Tanjung Bungah, Penang Island 11200, Malaysia (Formerly Tanjung Bungah Beach Hotel)
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1 room 1 guest
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Four Points by Sheraton Penang
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626 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ipoh
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed today NEW

A good location, Superb Service. Wanted to try this hotel for sometime and just so happen, there is an appointment over there. So try and voila.... we are left amazed in awe. Service was good and tip top. from the moment I reach until i leave. I am very amazed and give 4thumbs up ( if i were to have... More 

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Penang Island, Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed yesterday NEW

Stayed two nights over the Merdeka weekend. Got upgraded to the SPG floor with great sea facing rooms. Turn down was not done during the first night. Guest service staff apologized and assured the hotel still have turn down service for elite guest rooms. On the second day we went out for dinner and return to the room around midnight.... More 

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New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Nice quite hotel right on the beach. Good pool area as well. Friendly staff. Stayed for 3 nights. Only problem faced was a long queue for the breakfast as they have a limited seating capacity. Visited 19-21Dec'14.

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A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

We arrive at 3pm 30/8/2015 but we were asked to wait until 4pm before we manage to check in. It Took so long for the staff to check the,rooms and when we were so tired, they told us they have,no towels,bostels and pillow case!!!!!Because they bring these out of the hotel to wash!!! And i said i,have a baby with... More 

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Ipoh
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

On arrival, we were shocked w the car park. The's no underground carpark. What u see is what is available. i seriously don't know how they are going to cope w a major function. Parkings aside, the lobby was nice, overlooking the sea, with nice seabreeze while awaiting for ur check in. the beach area is simple but neat and... More 

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Selangor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We were hoping to have a decent family one night stay... checked in today at 1pm but only able to get 1 room out of the 2 rooms booked.... Only managed to get the 2nd room at 5pm!! That is not the worst... came in with 4 pillows without case and no towels. Called for towels and they said full... More 

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Kota Bharu, Malaysia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel was basic for the price, however the sea view was excellent, enjoying the walk in the beach is a must do in this hotel. This hotel provide free shuttle to the night market, however nothing much to otherwise.

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AdrianStoppe, General Manager at Four Points by Sheraton Penang, responded to this review

Hi weiyengl, Thank you for taking the time to write us a review. First and foremost, I am pleased to know that you enjoyed the stunning views and also the tranquil beach that we have attached to the resort. It is definitely something different than the ones from Batu Ferringi. I am disappointed that you did not entirely enjoy the... More 

Sydney, Australia
1 review
3 of 5 stars Reviewed 1 week ago

The good thing about this hotel is it is newly renovated and taken over by Four Point. Pricing is average, nothing to shout about, certainly not in the range of "good value" Rooms with hill view is facing a busy road, so it is noisy and can be disturbing if you want a good night sleep. There is not much... More 

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AdrianStoppe, General Manager at Four Points by Sheraton Penang, responded to this review

Hi NatWerdna, Thank you for your recent stay with us and for taking the time to write us a review. I am terribly disappointed that you did not fully enjoy your stay at our resort but most of all, I am sorry to hear that the friendliness of our Front Office colleagues were not up to your expectations. I will... More 

Malaysia
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Its part of the SPG hotel located in Penang and it has been refurbished recently . What I love: a.clean and neat layout b.great view of the seaside from the lobby c.rooms are clean and neat d.very attentive staff

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AdrianStoppe, General Manager at Four Points by Sheraton Penang, responded to this review

Hi TravellingMalaysian, Thank you for writing us a great review. I am delighted to hear that you had an excellent overall stay experience with us. We are indeed the only Starwood Hotel in the island and I am glad that we did not disappoint you. It is great to learn that we were up to your expectations in every sense,... More 

Adelaide, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently just stayed at this hotel for my 5th visit to Penang. Having stayed in the same hotel in Batu Ferringhi the last few times, I thought I would stay somewhere different. I'm so glad that I did! This hotel topped every hotel standard/expectation that I had. A stay that welcomes all types of travelers with such a friendly... More 

Was this review helpful? Yes 1
AdrianStoppe, General Manager at Four Points by Sheraton Penang, responded to this review

Hi Jaymie B, Thank you for writing us a fantastic review. I am glad that you took your chance and stayed with us during your recent visit to Penang but most of all, I am pleased to know that you had a great stay with us and that you found our resort to be one of the best ones. I... More 

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Deluxe Oceanfront Suite (67)
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Four Points Suite (73)
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