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Four Points by Sheraton Penang

Certificate of Excellence
505, Jalan Tanjung Bungah | Penang, Malaysia, Tanjung Bungah, Penang Island 11200, Malaysia (Formerly Tanjung Bungah Beach Hotel)
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Four Points by Sheraton Penang
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599 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
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    (599)
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    (145)
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    (188)
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London, United Kingdom
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Improved. Recommendations from last year had been taken forward especially the the reception staff - their comprehension of the English language was excellent, the service all round fab. The staff were friendly, helpful and eager to please. Great cocktails but beer remains expensive. Beach and pool area kept clean daily and garden well kept, room clean, bed comfortable. Sea view... More 

Was this review helpful? Yes
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi femaletraveller_11, Thank you for giving us an excellent rating and for writing us a fantastic review. I am most certainly delighted to hear that there were noticeable improvements since your last visit back in January 2014. We definitely take our guests’ feedbacks seriously as they contribute to the growth of the resort. It is great to hear that you... More 

Penang Island, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located somewhere before you ride up to Batu Ferringhi. I like it there because you get to enjoy the beautiful seaview and also easy to access to town. Besides, it provides a quiet environment nearby as it is not commercialise like the hotels along Batu Ferringghi. I did enjoy the breakfast as well, alot of varieties than... More 

Was this review helpful? Yes
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi IreneOoi91, Thank you for writing us a wonderful review. I am pleased to hear that you enjoyed your stay with us and that you found our resort to worth the pennies that you have spent. It is also great to hear that you enjoyed that spectacular view that we have and that you had a great breakfast experience at... More 

SG City
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights on 16th & 17th July for an oversize twin bed with seaview front. Its oversize twin bed ie. Super single bed sleeps 2 person each that's value for money and it comes with a sofa that's good as a bed for a petite size person to sleep comfortably. We're given room 334 on the 3rd... More 

Was this review helpful? Yes
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi SGCity, Thank you for your recent stay with us and for writing us a wonderful review. I am delighted to hear that you had a wonderful overall stay experience at our resort and that you found our rooms to be value for money. I am also glad to hear that you found time to enjoy the pool and our... More 

Vancouver, Canada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I've been visiting this hotel a few times now and while the surrounding area is still nice and convenient I feel the service became lackluster. Even when issues are clearly the hotels fault it takes a long time to correct them. Management makes empty promises that are not followed up on. The rooms only have walk in showers unless you... More 

Was this review helpful? Yes
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi aeroAdvocate, Thank you for your recent stay with us and for taking the time to write us a review. Firstly, I am pleased to hear that you enjoyed the resort and I truly appreciate that you have been a loyal Starwood guest. I am however, terribly disappointed that you did not have a great stay experience and that you... More 

Newark, Ohio
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed two nights at the Four Winds Sheraton Penang Hotel in May. The hotel is beachside along a major commercial and residential street among high rise condominiums/apartments, and an easy walk to restaurants and banks. The hotel décor is modern and appears very fresh. The beach is clean, but we did not see anyone on the beach or in... More 

Was this review helpful? Yes
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi Stankur, Thank you for taking the time to write us a wonderful and comprehensive review. I completely agree with you that the location of the resort is extremely strategic. Apart from the dining venues that we have in the resort, we are relatively close to hawker centres and local restaurants. As we are located at Tanjung Bungah, we are... More 

Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice beach however the hotel is facing the main road which could be a bit noisy at times. Very friendly staff, nice pool. Hotel is old but the king sized bed that we had was so comfortable! Hotel provides shuttle to town and Batu Ferringi which was great. We used the shuttle to get into town to explore as well... More 

Was this review helpful? Yes
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi Linda_Ng-Burke, Thank you for a great review. I am pleased to learn to that you had a wonderful getaway during your stay with us. I am glad to hear that you had the chance to enjoy the beach and the complimentary shuttle service that we provide to George Town and to Batu Feringgi. It is also great to hear... More 

Singapore
Level Contributor
149 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There is not too much choice for good and affordable hotels in Penang. This one in Georgetown has the advantage of the sea view, an international chain "certified" status and fairly well designed rooms. Breakfast room was invaded by Hong-kongese tourists when I stayed there but it went ok. Breakfast is at minima but fair enough. Staying sea side vs... More 

Was this review helpful? Yes
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi LaurentDeSingapore, Thank you for your recent stay with us and for taking the time to write us a wonderful review. I am extremely pleased to hear that you had a great stay experience and that you thoroughly enjoyed the room and our signature Four Comfort Bed by Four Points. It is designed to ensure a great sleep and I... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed at 4 points by Sheraton and I really enjoyed my stay there. Firstly, the staff at the reception were really friendly. The rooms were really clean and the bed in the deluxe twin sharing rm were huge and very comfortable. I had called room service to ask for a few things and they brought it up to the... More 

Was this review helpful? Yes
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi Annie2112, Thank you for writing us a great review. I am delighted to hear that you had a wonderful overall stay experience during your recent stay with us and that you enjoyed the rooms very much. But most of all, I am glad to hear that we had exceeded your expectations. It pleases me to hear that you were... More 

Kuala Lumpur, Malaysia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel, comfortable room with good bed. Good and fast service for check in and check out. Beside front office staff, other staffs were not friendly, no smile and no greetings at all. Nice private beach, and nice pool. But again, staffs at the restaurant and pool area were not friendly, no smile, no hospitality service compared to other Four... More 

Was this review helpful? Yes
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi SoniaBali, Thank you for taking your time to write us a review. I am glad that you had a great stay and that you enjoyed the room as well as our Four Point Comfort Bed by Four Points. It is also great to hear that you enjoyed the beach, pool and the service that was provided by the front... More 

Kuala Lumpur, Malaysia
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Awesome place, just next to main road and next to clean wonderful private beach. Good for family and children if you want to spent quite personal time. Compared to Batu firangi beach which is commercialized, Tanjung Bungah beach is peaceful and private. Reception and service is good and breakfast option are very good, I liked the way they have open... More 

Was this review helpful? Yes
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi Raj201984, Thank you for writing us a review and giving us a full score. I am thrilled to learn that you had an excellent overall stay experience during your stay with us. It is great to hear that you found the reception and the service provided to be good and that you enjoyed the breakfast that was served. The... More 

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Pool/beach area (73)
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Adult's Pool (7)
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Beach (11)
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Childrens Pool (4)
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Deluxe Oceanfront Room (39)
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Deluxe Oceanfront Suite (67)
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Executive Ocenfront Suite (67)
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Four Points Suite (73)
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The Hotel (42)

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