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Four Points by Sheraton Penang

505, Jalan Tanjung Bungah | Penang, Malaysia, Tanjung Bungah, Penang Island 11200, Malaysia (Formerly Tanjung Bungah Beach Hotel)
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Four Points by Sheraton Penang
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Four Points by Sheraton Penang
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539 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (121)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

Good, cozy, nice, tasty foods, still room for improvements. Keep up the good work. Service could be better; its ok, but better is greater. Pool quite small but who cares. Beach clean but the water though....

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel staffs are great, room is great too. We get our amenities that we need within 10-15 minutes. Very good location, just 10 minutes drive to Batu Feringghi & 20 minutes over into the bustling city! Beach was quite clean, as it is actually a public beach. Love the bar over there at night while having nice beer. Great... More 

Was this review helpful? Yes 2
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi Audrey 0092, Thank you for your recent stay with us. I am glad to hear that you had a great overall stay experience. I couldn’t agree with you more that our Oceanfront room is a fantastic choice as the view that comes with it is simply breath-taking. I am also delighted to hear how much you enjoyed The Best... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Contributor
18 reviews 18 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The titles says it all. Nice location, in between Georgetown and the famous Batu Feringghi. The room and the wifi is excellent for the price paid. The pool and restaurant located at ground floor comes with a seaview. The food was just ok though.

Was this review helpful? Yes 1
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi BartGerro, Thank you for taking the time to write us a review. I am pleased to hear that you found our rooms and WiFi to be excellent. At Four Points by Sheraton, we strive to provide what a modern traveller needs and I am glad that we achieved that. On that note, we are glad to announce that we... More 

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel and staff are awesome. Had a wonderful stay here with my husband. Walking distance to viva hawker stalls free shuttle to gurney (day) and batu ferringhi (night) which are both fun. Lovely morning walks on the beach. Also nearby tesco supermarket/mall which has some great restaurants in it as well. This is a good town not as hustle... More 

Was this review helpful? Yes 1
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi Elizabeth M, Thank you for a wonderful review. I couldn’t be more delighted to hear that you and your husband had an excellent overall stay with us. The location of our hotel is indeed very strategic as we are located between George Town and Batu Feringghi. Our guests need not travel far should they wish to visit these attractions.... More 

Penang Island, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

starwood never disappointed U. You get everything what you expected from a International Hotel group. Great Location, Nice Beach, friendly staff, comfort room. Juz abit disappointed with Small Swimming Pool.

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FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi aaronlee1389, Thank you for a great review. I am pleased to hear that you were satisfied with your stay with us in terms of location, service and most importantly, the rooms. I do apologize that our pool was not up to your expectations though. That aside, we do hope to have the chance to welcome you back in the... More 

Bali, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My opinionated toddler fell in love with the property from the first visit. Staff was friendly enough without being obtrusive. They always have the room in tip top shape. They've made mistakes but the remedy was immediate.

Was this review helpful? Yes 1
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi kypig, Thank you for a great review. I am pleased to hear that you enjoyed your stay with us and it is always great to know how happy our guests are with the service that was provided. I do apologize that your stay was not flawless but I am glad to hear that everything was rectified promptly. That aside,... More 

Cupertino, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I would have given a mediocre review to Four Points a year ago if you asked me based on my experience with Four Points Kuching but after staying with Penang, it totally change my point of view. Excellent front desk, nasi goreng ( which I always make sure I spare time for it ) and clean affordable business hotel. I... More 

Was this review helpful? Yes 1
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi Domybw, Thank you for taking the time to write us a great review. I am very pleased to hear you had an excellent stay with us during your business trip to Penang and that we managed to regain your confidence towards the Four Points by Sheraton brand. It is great to hear that you are happy with the service... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

four points was excellent. Their service is very good and something they should be very proud of. All staff have a smile and are very welcoming and helpful at all times. The food at the eatery is excellent and will cater to dietary needs and special requests. Breakfast is AMAZING!! So much choice. The view is beautiful and very relaxing... More 

Was this review helpful? Yes 2
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi Teigan A, Thank you for a glowing review and recommendations. I am extremely delighted to hear that you had such a wonderful experience during your stay with us. It really is great to know that my team had done a fantastic job and your praises will definitely be passed on to keep them motivated. I am also pleased to... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Me & my hubby booked a 26 sq meters Ocean view King Bed Non Smoking room located at the 3rd floor of the hotel in end of Mar, 2015. On the arrival day, first impression to me that it was a medium size hotel. It's only have total of 6 storeys only, but when I walk into the lobby for... More 

Was this review helpful? Yes
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi yoke fong M, Thank you for a great comment. I am delighted to hear that you had a wonderful overall stay experience with us and that we had exceeded your expectations. I couldn’t agree with you more about our lobby. The view of the ocean is indeed a welcoming sight and many of our guests love lounging around the... More 

Southport, Australia
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very comfortable hotel on the beach in Tanjung Bungah. Duty Manager was very welcoming upon check in and makes you feel at home. Room was good enough size and contemporary decorations. Was upgraded to the sea view room. Amenities were basic but good enough. Free wifi is a plus. The bar was nice and cosy. A good place to relax... More 

Was this review helpful? Yes
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi Christopher T, Thank you for your recent stay with us and also for taking the time to write us a review. It pleases me to hear how welcoming our Duty Manager was and it is great to hear that he made you feel at home while you are on your business trip. I am also glad that you enjoyed... More 

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