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Four Points by Sheraton Penang

4.0 of 5 505, Jalan Tanjung Bungah | Penang, Malaysia, Tanjung Bungah, Penang Island 11200, Malaysia (Formerly Tanjung Bungah Beach Hotel)
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Four Points by Sheraton Penang
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Four Points by Sheraton Penang
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412 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed with family from kids as young as five to grandparents that are over ninety. We all had a fun time with comfortable, clean and modern rooms. Lobby was cool and airy and overall service was quick and fuss-free. Beach isn't the best but adequate for some dipping and sandcastling. Kids had fun with gift of pinwheels (also the... More 

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Hong Kong Region, China
1 review
4 of 5 stars Reviewed 5 days ago NEW

I like this hotel very much. This is my first time to travel to Penang. Though the hotel is bit far away from Georgetown, Sheraton Penang is thoughtful to arrange 2 routes of free shuttle bus to city centre and night market in Batu Ferringhi. My room is not with seaview but it is very clean, bright and comfortable. The... More 

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fourpointspenang, Public Relations Manager at Four Points by Sheraton Penang, responded to this review

Hi K_ChuB, Thank you for your great feedback. We are most certainly pleased that you had a great stay with us on your first trip to Penang. We agree that although Four Points by Sheraton Penang is the closest beach resort to George Town, it is still a distance. Hence, we provide solutions to ensure that our guests get a... More 

Penang, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

Don't put too much expectation comparing to majority of Sheraton Hotel but the room is clean and within expectation. Parking very limited. Close proximity to taste some Penang Food Court by car (walking is not advisable)

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Kuala Lumpur, Malaysia
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked an ocean front room after reading some good reviews and we were not disappointed with the rooms which were very comfortable and had a nice view. We liked the location which wasn't too far from the city while still having a view of the sea. It was unfortunate that our room was a connecting room and there was... More 

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fourpointspenang, Public Relations Manager at Four Points by Sheraton Penang, responded to this review

Hi Judith C, Thank you for your review. We are glad that you enjoyed our Deluxe Oceanfront rooms and that you liked the location of the hotel. We do, however, have to apologize for the inconveniences that you faced during your stay with us. We will definitely look into the areas that you have highlighted to ensure that the same... More 

Kajang, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

There were 4 of us, my husband and I with kids aged 5 and 3. We stayed there 3 nights. The kids love both the regular pool and also the kiddie pool. The beach is literally a few steps away from the hotel. Breakfast buffet was better on Saturday and Monday when there were less people at the hotel. But... More 

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fourpointspenang, Public Relations Manager at Four Points by Sheraton Penang, responded to this review

Hi Aimifahmi, Thank you for your review and we are pleased to hear that you had a great family holiday with us. We are also glad to hear that the valet services that we provide helped to improve your stay with us. We actually do have a designated area near by the hotel for us to park the cars. However,... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

Had a sea facing room, so the view was good. Check-in process was quick and effortless. Bed and pillows were comfortable. I guess the only complaint is the parking and lobby. One evening it was raining, so everyone was waiting for their cars at the lobby as there was only a stretch of parking available for the hotel guests.

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fourpointspenang, Public Relations Manager at Four Points by Sheraton Penang, responded to this review

Hi Monarh, Thank you for your great feedback. We are pleased to hear that you had a hassle-free check-in and that you enjoyed our Four Points by Sheraton Four Comfort bed. As for the parking, we are aware that we have limited parking space. To ensure that our guests do not have to worry about looking for a parking slot,... More 

Senior Contributor
25 reviews 25 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

went there for girls trip with my 2 besties.. we booked 1 twin room and an extra bed, since we want to sleep freely.. we arrived around 11PM and the reception there suggest us to check the room first, because the single bed size is quite big.. and yes! the bed size was 140x200.. enough for us 2.. no need... More 

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fourpointspenang, Public Relations Manager at Four Points by Sheraton Penang, responded to this review

Hi Fiska F, Thank you for your raving review. We are happy to hear that you had an excellent trip with your best friends while staying with us. We are most certainly pleased to hear that you enjoyed our Four Points by Sheraton Four Comfort bed. Do come back soon for another outing with your friends! Regards, Management Team More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

The service was excellent and the room is clean. The suite is very spacious and comes with pantry . We enjoyed our stay there. The only problem was the parking and wish there were some outdoor activities , such as: kayaking.

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fourpointspenang, Public Relations Manager at Four Points by Sheraton Penang, responded to this review

Hi Beapaul1, Thank you for your wonderful feedback as well as your suggestion on the outdoor activity. We will definitely take your suggestions into consideration. That aside, we are pleased to hear that you enjoyed your stay with us and we look forward to welcoming you back soon! Regards, Management Team More 

Kuala Lumpur,
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We have booked and paid for 2 rooms and had a special request that 1 room be prepared with some sort of special surprise for my parents anniversary. Spoke to Khairul of the hotel and was informed that it could be done either complimentary with swan on the bed and some cakes or pay rm100 for some roses petals. We... More 

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fourpointspenang, Public Relations Manager at Four Points by Sheraton Penang, responded to this review

Hi AshKL, Thank you for your honest feedback. First of all, please allow us to apologize for the issues that you had encountered. We will definitely look into the root cause of the issue to ensure that it does not occur again. That aside, we are most certainly glad that you enjoyed the rooms, facilities and the breakfast spread. Regards,... More 

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

We came to Penang for family holiday plus medical reviews. We stayed in this hotel from Dec1-4, 2014. Came with our teenage son and so 3 to a room. Our first impression when entered into the hotel reception area was warm and the sound of the beach was beautiful. We can't see the beach as we came at night. Then... More 

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Additional Information about Four Points by Sheraton Penang

Address: 505, Jalan Tanjung Bungah | Penang, Malaysia, Tanjung Bungah, Penang Island 11200, Malaysia (Formerly Tanjung Bungah Beach Hotel)
Location: Malaysia > Penang > Penang Island > Tanjung Bungah
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Penang 4*
Number of rooms: 220
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Also Known As:
Tanjung Bungah Beach Georgetown
Hotel Tanjung Bungah Beach
Four Points By Sheraton Penang Tanjung Bungah

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Four Points Suite (73)
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