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Four Points by Sheraton Penang

Certificate of Excellence
505, Jalan Tanjung Bungah | Penang, Malaysia, Tanjung Bungah, Penang Island 11200, Malaysia (Formerly Tanjung Bungah Beach Hotel)
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Four Points by Sheraton Penang
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Four Points by Sheraton Penang
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559 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Penang Island, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I booked this hotel via SPG app and it was convenient to the point I did not have to give deposit when checked-in at the front desk because I've already paid for the amount online. The design of the room is modern. It has a big window for hill view and ocean view. It may not be much for hill... More 

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Arlington, Virginia
Top Contributor
122 reviews 122 reviews
39 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I thoroughly enjoyed everything about this property. A lovely open air concept, many places to sit on the patio over the beach. There was no seating on the beach itself, which would be a nice option. I had an oceanview room and thoroughly enjoyed the scenic colors over the ocean each day. The transportation options were terrible, however. I called... More 

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FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi Kelly b, Thank you for your recent stay with us and for writing us a review. I couldn’t be happier to hear that you have thoroughly enjoyed everything about our resort, from its open-concept lobby to the lovely room that you had and also the service that was provided by our Front Office Team. I am glad that you... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

I stay at this hotel on an almost weekly basis and every time I am there, I am impressed by the level of service I receive. Front desk staff are attentive and warm, and the hotel is very good about according loyalty benefits and I almost always get the Platinum suite upgrade. The hotel is new and they recently built... More 

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FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi wonglw, Thank you for taking the time out of your busy schedule to write us a fantastic review with a glowing rating. It is always great to hear from loyal Platinum guests such as yourself about how much you enjoyed your stay with us and about the improvements that you observed from your many stays with us. I do... More 

Kuala Lumpur, Malaysia
Top Contributor
78 reviews 78 reviews
8 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

this hotel is located between Georgetown and Batu Ferringhi. It's a short drive to Batu Ferringhi where all the happenings are... The hotel is nice...love that the lobby is opened to the ocean...The front desk staff are friendly and nice... the rooms are clean and and overlooking the beach...it's a 5 storey hotel so the higher the better the view... More 

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FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi Miminazila, Thank you for a writing us a great review. I am pleased to hear that you liked the overall feel of the resort, from the open-concept lobby to our lovely oceanfront rooms and the service that we provide. You will be glad to learn that we have recently given our trees a little trim to allow our guests... More 

Shah Alam, Malaysia
1 review
5 of 5 stars Reviewed 2 weeks ago

Warm greetings and helpful staff. Comfortable cosy rooms. Large bedding to suit a family of four. Allowed for late check out. Adjoining beach was good for the kids. Kids love the swimming pool too. The only set back is there is no bathtub in the room chosen.Recommended for both business and pleasure.

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FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi NOZIE, Thank you for your recent stay with us and I am glad to hear that we made your family vacation a fantastic one. I am pleased to learn that you and your family enjoyed the room as well as the resort in general. Our exceptionally large single beds are definitely enough to fit for 2 adults and 2... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I've decided to spend my birthday in the Executive Suite with seaview and it was marvelous. I highly recommend this suite as it is very spacious and comfortable for even a short getaway. The room was clean, bottled water was refilled twice a day (I just couldn't keep up trying to finish drinking them)

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FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi Justin E, Thank for a fantastic review and for choosing to spend you birthday getaway in our beautiful resort. I am pleased to hear that we made your special day a memorable one. The suite is indeed a great choice for a getaway and to pamper yourself. The view that comes with it is simply priceless. Thank you once... More 

Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I took 2 ocean view suites for a night and YES, the view of the ocean from our rooms are amazing!! The suites are spacious with separate kitchenne the and living room. The bed and pillows are comfortable too.WIFI in the room was good as well. One of my rooms was not ready til 5 pm and I was quite... More 

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FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi MalisaM, Thank you for taking the time to write us a wonderful review. I am pleased to hear that you enjoyed our suites and the amazing views that came with it. I do apologize that one of your suites was not ready when you arrived. Trust that it was never our intention to upset you. I am glad however,... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The room was clean, tidy and bright enough.Normally, i brought and used my own small pillow and bed sheet cover when i stayed in hotel.No matter 4 or 5 stars hotels i stayed i found the same odd smell from pillow,blanket and bed sheet.Well, this was the first hotel i found their bed sheet,blanket and pillows were smell nice,clean and... More 

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FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi Serenalover, Thank you for giving us an excellent review and rating. I am pleased to hear that you had a wonderful stay with us and that you enjoyed the room that you were assigned to. It is also great to hear that you had a great sleep on our signature Four Comfort Bed and we are definitely pleased to... More 

Cyberjaya, Malaysia
1 review
5 of 5 stars Reviewed 2 weeks ago

I made my reservation via email and it was easy to reserve my room, staff are very polite and helpful. The breakfast is great and everyday they serve some different food, besides you can eat in front of the ocean. The bed was comfortable, and I guess it was the biggest pillow I have ever seen. The shower was nice... More 

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FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi Yuji_Thiago, Thank you for rating and reviewing us so excellently. I am extremely pleased to hear how happy you are with your recent stay with us as well as the service that was provided from the point of reservation to check-out. At Four Points by Sheraton, one of our top priorities is to ensure the comfort of guests and... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Four Points hotels are known to be fuss-free, competent hotels that don't overdo the frills, and are priced accordingly. So, from that perspective, this Four Points in Penang does not disappoint. The rooms are well-appointed for its class, the service is very, very good as one would expect from a Sheraton, and it all sums up to a stress-free,... More 

Was this review helpful? Yes
FourPointsPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hi Yusseri, Thank you for taking the time to write us a great review. I am glad to hear that you enjoyed the resort in general and that you had a wonderful overall stay experience with us. I couldn’t be happier to hear such great feedback from loyal Four Points by Sheraton guests like you and it pleases me to... More 

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Executive Ocenfront Suite (67)
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